Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 120751 | RS Nahdlatul Ulama Tuban | 9 | 2022 | - | 91.17% | 97% | 100% | 100% | 100% | 2.5% | 83.99% | 100% | 100% | 50% | 100% | 100% | 0 |
| 120752 | RS Umum Mohammad Noer Pamekasan | 9 | 2022 | - | 89.62% | 92% | 75% | 100% | 75% | 4% | 92% | 100% | 87% | 71.43% | 81.82% | 100% | 0 |
| 120753 | RS Umum Islam Aisyiyah Malang | 9 | 2022 | - | 87.75% | 100% | 100% | 0% | 68.75% | 0.22% | 53.84% | 97.75% | 88.46% | 89.58% | 96.53% | 100% | 0 |
| 120754 | RS Umum Adi Husada Kapasari | 9 | 2022 | - | 93.12% | 97% | 100% | 0% | 71.36% | 2.47% | 81.23% | 100% | 99.99% | 85.11% | 99.52% | 100% | 0 |
| 120755 | RS Umum Daerah dr. H. Moh. Anwar | 9 | 2022 | - | 86.67% | 82% | 100% | 100% | 84.69% | 0% | 82.93% | 89.29% | 92.87% | 94.59% | 100% | 0% | 0 |
| 120756 | RS St. Carolus Summarecon Serpong | 9 | 2022 | - | 99.5% | 100% | 100% | 0% | 89.87% | 0% | 81.61% | 98.04% | 8.9% | 86.67% | 85.71% | 100% | 0 |
| 120757 | RS Muhammadiyah Tuban | 9 | 2022 | - | 87.16% | 91% | 100% | 0% | 26.46% | 0% | 67.65% | 90.91% | 99.33% | 75% | 100% | 0% | 0 |
| 120758 | RS Premier Surabaya | 9 | 2022 | - | 89.22% | 100% | 100% | 0% | 41.47% | 3.23% | 90% | 96.3% | 99.9% | 0% | 54% | 92.86% | 0 |
| 120759 | RS Islam Garam Kalianget | 9 | 2022 | - | 83.86% | 100% | 100% | 21.43% | 42.97% | 0% | 84.91% | 93.85% | 57.81% | 0% | 98.61% | 0% | 0 |
| 120760 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 9 | 2022 | - | 88% | 100% | 100% | 100% | 55.46% | 0% | 88.1% | 100% | 99.69% | 100% | 95.12% | 100% | 0 |
| 120761 | RS Islam Surabaya | 9 | 2022 | - | 99% | 98% | 100% | 100% | 83.59% | 0% | 75.47% | 100% | 93.3% | 100% | 100% | 100% | 0 |
| 120762 | RS William Booth Surabaya | 9 | 2022 | - | 90.29% | 94% | 100% | 100% | 81.61% | 0% | 81.91% | 96.59% | 100% | 100% | 100% | 100% | 0 |
| 120763 | RS Ibu dan Anak Harapan Mulia | 9 | 2022 | - | 90% | 89% | 100% | 100% | 50% | 3.39% | 83.33% | 100% | 99.92% | 50% | 100% | 77.78% | 0 |
| 120764 | RS Medika Mulia Tuban | 9 | 2022 | - | 99.79% | 100% | 100% | 100% | 95.52% | 0% | 82.1% | 100% | 91.67% | 98.21% | 100% | 100% | 0 |
| 120765 | RS Umum Bhayangkara Kediri | 9 | 2022 | - | 92.73% | 100% | 100% | 100% | 81% | 0% | 99.36% | 100% | 100% | 91.01% | 100% | 100% | 0 |
| 120766 | RS Gigi dan Mulut FKG Universitas Airlangga | 9 | 2022 | - | 88% | 100% | 100% | % | 100% | 0% | 100% | 100% | 81.91% | 100% | 100% | 0% | 0 |
| 120767 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 9 | 2022 | - | 92% | 96% | 93.12% | 100% | 82% | 0% | 76.67% | 100% | 85% | 78% | 100% | 75% | 0 |
| 120768 | RS Umum Lirboyo | 9 | 2022 | - | 85.5% | 100% | 99.3% | 100% | 71.24% | 0% | 66.67% | 100% | 94.64% | 73.33% | 83.33% | 100% | 0 |
| 120769 | RS Primasatya Husada Citra (PHC) Surabaya | 9 | 2022 | - | 87.92% | 100% | 100% | 100% | 92.4% | 1.21% | 75.23% | 100% | 99.98% | 97.39% | 100% | 100% | 0 |
| 120770 | RS Umum Wates Husada | 9 | 2022 | - | 78.35% | 85% | 100% | 100% | 88.57% | 0% | 82.49% | 100% | 99.72% | 49.18% | 100% | 100% | 0 |
| 120771 | RS Bhayangkara Hasta Brata Batu | 9 | 2022 | - | 94.42% | 91% | 100% | 100% | 77.15% | 100% | 100% | 100% | 0% | 0% | 100% | 0% | 0 |
| 120772 | RS Orthopedi dan Traumatologi Surabaya | 9 | 2022 | - | 96.8% | 100% | 100% | 0% | 77.61% | 1.06% | 51.34% | 100% | 100% | 100% | 100% | 100% | 0 |
| 120773 | RS Umum Daerah Karangkembang | 9 | 2022 | - | 95% | 93% | 93.1% | 0% | 96.67% | 0% | 100% | 0% | 83.33% | 100% | 100% | 0% | 85 |
| 120774 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 9 | 2022 | - | 95.42% | 95% | 99.6% | 100% | 65.33% | 25% | 85.71% | 0% | 98.43% | 71.43% | 100% | 100% | 0 |
| 120775 | RS Grha Husada Gresik | 9 | 2022 | - | 92.38% | 96% | 99.16% | 0% | 88.08% | 0% | 94.62% | 100% | 98.13% | 87.5% | 100% | 100% | 0 |
| 120776 | RS Bhirawa Bhakti | 9 | 2022 | - | 100% | 100% | 99.37% | 100% | 99.2% | 100% | 96.34% | 97.64% | 96.13% | 97.4% | 100% | 87.5% | 0 |
| 120777 | RS Umum Karsa Husada Kota Batu | 9 | 2022 | - | 62.4% | 90% | 98.54% | 100% | 96.92% | 0% | 87.13% | 85.02% | 84.09% | 91.38% | 100% | 100% | 0 |
| 120778 | RS Ibu dan Anak Lombok Dua Dua Lontar | 9 | 2022 | - | 90% | 99% | 100% | 0% | 97.14% | 4.17% | 76.83% | 100% | 47.06% | 13.64% | 100% | 100% | 0 |
| 120779 | RS Umum Muhammadiyah Babat | 9 | 2022 | - | 100% | 98% | 98.5% | 100% | 88% | 2.92% | 91.35% | 93.68% | 100% | 100% | 96.34% | 87.5% | 0 |
| 120780 | RS Muji Rahayu | 9 | 2022 | - | 93% | 100% | 100% | 0% | 100% | 0% | 50.17% | 100% | 89.12% | 83.33% | 100% | 100% | 0 |
| 120781 | RS Universitas Brawijaya | 9 | 2022 | - | 55.5% | 87% | 97.66% | 100% | 98.44% | 3.33% | 96.09% | 100% | 96.88% | 100% | 97.66% | 0% | 0 |
| 120782 | RS Umum Daerah Kilisuci | 9 | 2022 | - | 93.19% | 100% | 100% | 100% | 100% | 0% | 94.74% | 100% | 93.95% | 100% | 100% | 100% | 0 |
| 120783 | RS Fathma Medika | 9 | 2022 | - | 97.04% | 100% | 100% | 100% | 82.82% | 0% | 53.93% | 100% | 92.31% | 0% | 100% | 100% | 0 |
| 120784 | RS Adi Husada Undaan | 9 | 2022 | - | 97.75% | 95% | 96.32% | 0% | 97.79% | 16.96% | 81.16% | 93.22% | 97.07% | 0% | 95.38% | 100% | 0 |
| 120785 | RS Baptis Batu | 9 | 2022 | - | 91.26% | 100% | 100% | 0% | 45.61% | 100% | 62.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 120786 | RS Umum Citra Medika Lamongan | 9 | 2022 | - | 90% | 85% | 100% | 100% | 84% | 2% | 85% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 120787 | RS National Hospital | 9 | 2022 | - | 80.84% | 85% | 98.97% | 0% | 86.3% | 8.57% | 74.02% | 92.77% | 99.21% | 0% | 81.29% | 100% | 0 |
| 120788 | RS Umum Islam Siti Aisyah | 9 | 2022 | - | 92.29% | 99% | 100% | 0% | 75.25% | 0% | 82.7% | 100% | 99.68% | 0% | 100% | 100% | 0 |
| 120789 | RS Mata Undaan | 9 | 2022 | - | 89.67% | 100% | 100% | % | 26.13% | 0% | 100% | 100% | 100% | 95.89% | 100% | 100% | 0 |
| 120790 | RS Universitas Airlangga | 9 | 2022 | - | 92.24% | 100% | 98% | 22.22% | 0% | 0% | 96.36% | 100% | 99.73% | 0% | 92.63% | 82.76% | 85.82 |
| 120791 | RS Ibu dan Anak Lombok Dua Dua | 9 | 2022 | - | 85.36% | 100% | 100% | 100% | 91.26% | 0% | 94.29% | 100% | 100% | 99.43% | 100% | 100% | 0 |
| 120792 | RS Umum Nyai Ageng Pinatih Gresik | 9 | 2022 | - | 100% | 100% | 100% | 100% | 92.11% | 100% | 94.46% | 100% | 98.24% | 100% | 100% | 100% | 0 |
| 120793 | RS Umum Islam Surabaya Jemursari | 9 | 2022 | - | 90.06% | 84% | 100% | 100% | 88.46% | 1.37% | 99.66% | 100% | 87.84% | 100% | 100% | 100% | 0 |
| 120794 | RS Umum Santa Clara | 9 | 2022 | - | 84.29% | 86% | 99.85% | 0% | 99.85% | 5.88% | 64.84% | 90.32% | 90.23% | 0% | 100% | 100% | 0 |
| 120795 | RS PKU Muhammadiyah Surabaya | 9 | 2022 | - | 100% | 100% | 100% | 100% | 85% | 0% | 85% | 100% | 85% | 85% | 100% | 95% | 0 |
| 120796 | RS Ibu dan Anak Graha Medika | 9 | 2022 | - | 96.62% | 100% | 100% | 95.45% | 94.35% | 0% | 81.97% | 100% | 72.81% | 95.54% | 100% | 100% | 0 |
| 120797 | RS Semen Gresik | 9 | 2022 | 02-05-2024 | 100% | 100% | 99.97% | 100% | 91.02% | 0% | 61.08% | 100% | 80.52% | 85.62% | 100% | 90% | 0 |
| 120798 | RS Umum Persada Hospital | 9 | 2022 | - | 85.18% | 95% | 100% | 100% | 75.86% | 0% | 70.41% | 100% | 96.96% | 100% | 100% | 100% | 0 |
| 120799 | RS Umum Panti Waluya Sawahan Malang | 9 | 2022 | - | 93.19% | 94% | 97.34% | 100% | 87.45% | 1.94% | 83.58% | 81.82% | 77.95% | 80% | 95.94% | 100% | 0 |
| 120800 | RS Petrokimia Gresik | 9 | 2022 | - | 96.54% | 98% | 100% | 0% | 99.22% | 0% | 79.53% | 100% | 99.57% | 89.77% | 99.86% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.