Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 120901 | RS Ibu dan Anak Grha Bunda | 9 | 2022 | - | 76.47% | 78% | 100% | 100% | 66.56% | 0% | 84.08% | 90.91% | 99.81% | 91.26% | 95.2% | 100% | 0 |
| 120902 | RS Ukrida | 9 | 2022 | - | 87.36% | 96% | 98.31% | 0% | 92.31% | 2.08% | 83.1% | 100% | 91.37% | 0% | 69.48% | 87.5% | 0 |
| 120903 | RS Umum Daerah Taman Sari | 9 | 2022 | - | 88.75% | 100% | 100% | 0% | 80.02% | 1.67% | 81.63% | 100% | 99.98% | 0% | 100% | 100% | 0 |
| 120904 | RS Mata Bandung Eye Center | 9 | 2022 | - | 94% | 100% | 100% | 0% | 100% | 4% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 120905 | RS Umum Duta Indah | 9 | 2022 | - | 87.85% | 100% | 93.38% | 50% | 89.84% | 5.83% | 71.75% | 84.21% | 85.47% | 0% | 93.93% | 100% | 0 |
| 120906 | RS Umum Daerah Matraman | 9 | 2022 | - | 87.5% | 98% | 100% | 0% | 98% | 0% | 100% | 100% | 90.18% | 100% | 100% | 100% | 0 |
| 120907 | RS Umum Daerah Jampang Kulon | 9 | 2022 | - | 86.96% | 95% | 100% | 98.68% | 51.11% | 0% | 83.33% | 100% | 91.2% | 100% | 86.67% | 100% | 0 |
| 120908 | RS Unggul Karsa Medika | 9 | 2022 | - | 86.38% | 93% | 100% | 100% | 96.25% | 0% | 93.2% | 100% | 100% | 95.54% | 100% | 100% | 88.75 |
| 120909 | RS Umum Ciputra Hospital Citragarden City | 9 | 2022 | - | 92.5% | 90% | 100% | 0% | 79.29% | 3.91% | 94.65% | 100% | 99.67% | 80% | 100% | 89.38% | 0 |
| 120910 | RS Umum Daerah Kesehatan Kerja | 9 | 2022 | - | 53.8% | 53% | 100% | 50% | 36.53% | 2.7% | 100% | 100% | 93.88% | 100% | 77.16% | 100% | 0 |
| 120911 | RS Umum Mitra Keluarga Kalideres | 9 | 2022 | - | 98.15% | 98% | 100% | 100% | 100% | 0% | 70.4% | 100% | 100% | 99.15% | 100% | 100% | 0 |
| 120912 | RS Umum Daerah Tugu Koja | 9 | 2022 | - | 97.08% | 100% | 100% | 100% | 97.27% | 1.57% | 98.65% | 100% | 98.26% | 100% | 100% | 100% | 0 |
| 120913 | RS Umum Daerah Kalideres | 9 | 2022 | - | 93.53% | 100% | 100% | 100% | 47.53% | 0.99% | 88.28% | 100% | 99.46% | 0% | 100% | 100% | 0 |
| 120914 | RS Umum Daerah Sekarwangi | 9 | 2022 | - | 0% | 0% | 100% | 75% | 0% | 0% | 99.96% | 100% | 84.62% | 0% | 100% | 0% | 0 |
| 120915 | RS Umum TNI AU Lanud Sulaiman | 9 | 2022 | - | 84% | 100% | 100% | 0% | 85.26% | 0% | 90.91% | 0% | 90.05% | 75% | 100% | 100% | 0 |
| 120916 | RS Umum Daerah Banjar | 9 | 2022 | - | 91.03% | 91% | 99.71% | 77.78% | 33.33% | 2.11% | 100% | 98.92% | 88.89% | 69.24% | 100% | 100% | 0 |
| 120917 | RS Hermina Soreang | 9 | 2022 | - | 68% | 98% | 100% | 100% | 100% | 0% | 100% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 120918 | RS Umum Daerah Pademangan | 9 | 2022 | - | 81.1% | 97% | 100% | 0% | 99.57% | 0% | 79.82% | 100% | 84.44% | 94.74% | 96.97% | 100% | 0 |
| 120919 | RS Ibu dan Anak Ibnu Sina | 9 | 2022 | - | 83% | 91% | 72.73% | 95.45% | 96.6% | 100% | 69.32% | 100% | 82.35% | 42.86% | 85.71% | 81.82% | 0 |
| 120920 | RS Pena 98 | 9 | 2022 | - | 82% | 93% | 85.81% | 76.09% | 62.18% | 3.31% | 98.97% | 100% | 97.67% | 100% | 87.59% | 100% | 95 |
| 120921 | RS Khusus Mata Jakarta Eye Center Kedoya | 9 | 2022 | - | 90% | 100% | 97% | 0% | 72.97% | 4.23% | 87.75% | 100% | 0% | 0% | 100% | 100% | 0 |
| 120922 | RS Umum Daerah dr. Slamet Garut | 9 | 2022 | - | 86.03% | 76% | 31.48% | 0% | 65.68% | 21.49% | 0% | 89.7% | 99.79% | 0% | 25.45% | 0% | 0 |
| 120923 | RS Umum Daerah Cilincing | 9 | 2022 | - | 88% | 100% | 100% | 0% | 98.65% | 1.85% | 90.88% | 100% | 99.86% | 83.33% | 100% | 100% | 0 |
| 120924 | RS Umum Anggrek Mas | 9 | 2022 | - | 90.76% | 96% | 100% | 100% | 39.19% | 0% | 98.04% | 100% | 99.16% | 59.09% | 44.64% | 66.67% | 0 |
| 120925 | RS Ibu dan Anak St. Yusuf | 9 | 2022 | - | 100% | 100% | 100% | 50% | 65.87% | 33.33% | 70.08% | 100% | 100% | 100% | 100% | 0% | 0 |
| 120926 | RS Umum Daerah Pameungpeuk Prov. Jabar | 9 | 2022 | - | 83% | 97% | 98.97% | 84.62% | 78.35% | 0.83% | 93.42% | 100% | 77.78% | 93.65% | 95.19% | 100% | 89.3 |
| 120927 | RS Eka Hospital | 9 | 2022 | - | 85.81% | 100% | 100% | 0% | 86.53% | 4.3% | 71.79% | 100% | 100% | 90.22% | 100% | 100% | 0 |
| 120928 | RS Umum Royal Taruma | 9 | 2022 | - | 84.81% | 100% | 99.86% | 100% | 95.13% | 12.88% | 69.06% | 100% | 99.75% | 38.46% | 100% | 100% | 0 |
| 120929 | RS Umum Cinta Kasih Tzu Chi | 9 | 2022 | - | 80.47% | 94% | 100% | 16.67% | 62.8% | 0% | 72.39% | 99.21% | 83.15% | 96% | 99% | 100% | 0 |
| 120930 | RS Umum Daerah Tanjung Priok | 9 | 2022 | - | 85.08% | 100% | 100% | 0% | 82.93% | 0% | 65.2% | 100% | 85.23% | 0% | 100% | 100% | 0 |
| 120931 | RS Umum Intan Husada | 9 | 2022 | - | 93.58% | 88% | 81.36% | 100% | 49.22% | 4.94% | 91.51% | 73.33% | 49.74% | 0% | 100% | 100% | 0 |
| 120932 | RS Umum Daerah Kembangan | 9 | 2022 | - | 92.31% | 100% | 100% | 87.8% | 87.8% | 2.7% | 90.91% | 100% | 97.65% | 100% | 98.94% | 100% | 0 |
| 120933 | RS Umum Daerah Sayang | 9 | 2022 | - | 79.36% | 74% | 97.82% | 35.29% | 73% | 28.53% | 99.59% | 99.12% | 94.65% | 65.53% | 100% | 100% | 79.76 |
| 120934 | RS Umum Daerah Cimacan | 9 | 2022 | - | 91% | 91% | 99.66% | 50% | 73.33% | 0% | 90.92% | 100% | 93.95% | 80% | 84.86% | 100% | 0 |
| 120935 | RS Umum Pantai Indah Kapuk | 9 | 2022 | - | 86.74% | 100% | 100% | 0% | 100% | 10.66% | 92.1% | 81.9% | 99.67% | 95.08% | 100% | 100% | 0 |
| 120936 | RS Umum Puri Medika | 9 | 2022 | - | 96.5% | 97% | 100% | 100% | 89.83% | 0% | 86.46% | 100% | 88.99% | 97.37% | 100% | 100% | 0 |
| 120937 | RS Umum Pluit | 9 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 120938 | RS Umum Mitra Keluarga Kelapa Gading | 9 | 2022 | - | 96.08% | 96% | 99.28% | 0% | 55.44% | 0% | 90.16% | 100% | 99.99% | 95.83% | 100% | 100% | 0 |
| 120939 | RS Umum Royal Progress | 9 | 2022 | - | 92.5% | 100% | 100% | 0% | 89.87% | 0% | 90.6% | 100% | 99.73% | 88.89% | 100% | 100% | 0 |
| 120940 | RS Primaya Sukabumi | 9 | 2022 | - | 90.09% | 100% | 100% | 100% | 95.27% | 3.45% | 95.96% | 100% | 100% | 0% | 100% | 100% | 0 |
| 120941 | RS Bhayangkara Cianjur | 9 | 2022 | - | 94.55% | 100% | 100% | 100% | 100% | 0% | 84.86% | 100% | 96.83% | 100% | 100% | 0% | 0 |
| 120942 | RS Islam Jakarta Sukapura | 9 | 2022 | - | 91.14% | 96% | 100% | 0% | 93.67% | 1.52% | 50.54% | 100% | 100% | 100% | 100% | 100% | 0 |
| 120943 | RS Umum Satya Negara | 9 | 2022 | - | 89.96% | 99% | 100% | 0% | 84.32% | 3.57% | 65.3% | 100% | 94.47% | 100% | 100% | 100% | 0 |
| 120944 | RS Umum Daerah Majalaya | 9 | 2022 | - | 99.33% | 100% | 100% | 41.67% | 38.03% | 2.18% | 96.26% | 98.39% | 88.46% | 83.33% | 100% | 100% | 0 |
| 120945 | RS Umum Port Medical Center | 9 | 2022 | - | 91.18% | 91% | 100% | 66.67% | 100% | 4.08% | 55.87% | 100% | 98.59% | 70% | 100% | 100% | 77.86 |
| 120946 | RS Umum Kartika Cibadak | 9 | 2022 | - | 89% | 100% | 98.79% | 25% | 14.1% | 39% | 74.49% | 100% | 100% | 0% | 100% | 100% | 77.9 |
| 120947 | RS Umum Hermina Podomoro | 9 | 2022 | - | 99% | 93% | 100% | 100% | 100% | 2.5% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 120948 | RS Umum dr Abdul Radjak Cengkareng | 9 | 2022 | - | 87.5% | 84% | 100% | 0% | 80.06% | 0% | 100% | 100% | 88.89% | 100% | 100% | 100% | 0 |
| 120949 | RS Umum Hermina Sukabumi | 9 | 2022 | - | 93.45% | 100% | 100% | 89.47% | 73.68% | 0.62% | 83.82% | 100% | 100% | 100% | 100% | 100% | 0 |
| 120950 | RS Umum Daerah Koja | 9 | 2022 | - | 80.5% | 87% | 100% | 66.67% | 100% | 0.4% | 100% | 100% | 92.43% | 89.09% | 89.19% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.