Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 121001 | RS Umum Daerah Singaparna Medika Citrautama | 9 | 2022 | - | 86.97% | 88% | 99.72% | 0% | 62.59% | 16.99% | 80.48% | 91.02% | 99.28% | 80.14% | 98.12% | 26.67% | 0 |
| 121002 | RS Umum Islam Hj. Siti Muniroh | 9 | 2022 | - | 99% | 99% | 100% | % | 90.91% | 0% | 100% | 86.67% | 100% | 0% | 0% | 100% | 0 |
| 121003 | RS Umum Siloam Hospitals Kebon Jeruk | 9 | 2022 | - | 95.65% | 93% | 99.83% | 0% | 66.98% | 19.05% | 91.89% | 100% | 97.78% | 95% | 98.65% | 98.88% | 0 |
| 121004 | RS Universitas Indonesia | 9 | 2022 | - | 46.61% | 96% | 98.93% | 100% | 62.5% | 8.27% | 94.53% | 100% | 81.97% | 96.97% | 100% | 100% | 0 |
| 121005 | RS Jantung dan Pembuluh Darah Harapan Kita | 9 | 2022 | - | 91.19% | 100% | 98.17% | 0% | 89.09% | 8.97% | 75.86% | 100% | 100% | 93.55% | 99.66% | 100% | 0 |
| 121006 | RS Anak dan Bunda Harapan Kita | 9 | 2022 | - | 54.56% | 90% | 98.96% | 100% | 96.01% | 1.58% | 99.09% | 99.65% | 81.47% | 99.01% | 100% | 100% | 0 |
| 121007 | RS Umum Bhakti Yudha | 9 | 2022 | - | 89.23% | 100% | 100% | 0% | 37.1% | 0% | 89.73% | 100% | 95.3% | 0% | 100% | 100% | 0 |
| 121008 | RS Ibu dan Anak Respati | 9 | 2022 | - | 82% | 100% | 100% | 85.71% | 92.68% | 0% | 44.62% | 100% | 66.04% | 94.23% | 100% | 83.33% | 0 |
| 121009 | RS Umum Daerah Cengkareng | 9 | 2022 | - | 94.45% | 100% | 100% | 100% | 81.77% | 3.93% | 82.33% | 100% | 96.38% | 83.87% | 100% | 100% | 0 |
| 121010 | RS Umum Daerah Kab. Ciamis | 9 | 2022 | - | 93.5% | 90% | 74% | 100% | 78% | 0% | 91.93% | 100% | 96.55% | 95.92% | 97.22% | 100% | 0 |
| 121011 | RS Umum Daerah Cibinong | 9 | 2022 | - | 96.61% | 96% | 97.66% | 7.69% | 14.67% | 5.88% | 84.21% | 99.84% | 88.83% | 64.1% | 98.44% | 100% | 0 |
| 121012 | RS Kanker Dharmais | 9 | 2022 | - | 97.9% | 96% | 100% | 0% | 79.36% | 12.76% | 99.42% | 93.37% | 99.9% | 97.8% | 100% | 100% | 0 |
| 121013 | RS Umum Sekar Kamulyan | 9 | 2022 | - | 94.53% | 99% | 89.51% | 0% | 12.55% | 0% | 94.97% | 95.22% | 100% | 75.41% | 90.1% | 100% | |
| 121014 | RS Umum Daerah Leuwiliang | 9 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 121015 | RS Umum Hermina Kemayoran | 9 | 2022 | - | 93.2% | 100% | 100% | 100% | 95.59% | 0% | 100% | 100% | 88.59% | 81% | 100% | 100% | 100 |
| 121016 | RS Umum Wijaya Kusumah | 9 | 2022 | - | 82.44% | 96% | 98.41% | 47.06% | 53.62% | 22.22% | 82.64% | 93.23% | 98.35% | 89.19% | 100% | 100% | 0 |
| 121017 | RS Umum Yarsi | 9 | 2022 | - | 89.12% | 100% | 99% | 100% | 96.07% | 0% | 99.22% | 100% | 98.46% | 100% | 100% | 100% | 0 |
| 121018 | RS Umum Daerah 45 Kuningan | 9 | 2022 | - | 95.69% | 92% | 98.86% | 0% | 78.17% | 4.52% | 85.55% | 100% | 90.9% | 0% | 97.78% | 100% | 0 |
| 121019 | RS Siloam Agora | 9 | 2022 | - | 85.8% | 100% | 80.91% | 0% | 100% | 0% | 44.44% | 100% | 100% | 0% | 83.33% | 100% | 0 |
| 121020 | RS Umum Puri Cinere | 9 | 2022 | - | 99.5% | 100% | 99.55% | 50% | 89.4% | 11.76% | 95.98% | 100% | 99.97% | 100% | 99.11% | 100% | 0 |
| 121021 | Bogor Senior Hospital | 9 | 2022 | - | 98.91% | 95% | 100% | 0% | 86.57% | 0% | 83.8% | 96.88% | 97.59% | 0% | 100% | 100% | 0 |
| 121022 | RS Umum Dadi Keluarga Ciamis | 9 | 2022 | - | 91.51% | 94% | 97.53% | 20% | 89.75% | 34.05% | 87.11% | 95.88% | 92.29% | 86.67% | 99.24% | 100% | 0 |
| 121023 | RS Umum Siloam Hospitals Bogor | 9 | 2022 | - | 98.23% | 100% | 100% | 0% | 68% | 18.64% | 71.58% | 98.04% | 100% | 100% | 100% | 100% | 0 |
| 121024 | RS Umum Tugu Ibu | 9 | 2022 | - | 84.34% | 96% | 96.34% | 0% | 52.8% | 2.19% | 38.72% | 100% | 93.62% | 100% | 100% | 100% | 0 |
| 121025 | RS Umum Bhakti Mulia | 9 | 2022 | - | 79.98% | 75% | 95.99% | 100% | 75.58% | 0% | 33.85% | 100% | 100% | 78.78% | 100% | 100% | 54.5 |
| 121026 | RS Umum Al-Arif | 9 | 2022 | - | 94% | 100% | 0% | 100% | 98.98% | 100% | 98.98% | 98.97% | 96.97% | 100% | 100% | 98% | 0 |
| 121027 | RS Jiwa Dr. Soeharto Heerdjan | 9 | 2022 | - | 96.5% | 97% | 100% | 0% | 74.87% | 0% | 82.58% | 100% | 99.14% | 81.59% | 100% | 0% | 0 |
| 121028 | RS Umum Grha Kedoya | 9 | 2022 | - | 81.79% | 98% | 99.98% | 100% | 99.74% | 0% | 94.91% | 100% | 99.96% | 72.73% | 100% | 93.55% | 0 |
| 121029 | RS Umum Daerah Ciawi | 9 | 2022 | - | 91.89% | 91% | 94.71% | 83.33% | 26.76% | 6.45% | 43.58% | 0% | 90.07% | 0% | 99.08% | 0% | 0 |
| 121030 | RS Umum Daerah Kawali | 9 | 2022 | - | 82% | 48% | 100% | 0% | 80% | 0% | 81.82% | 100% | 84% | 100% | 100% | 100% | 0 |
| 121031 | RSUP Dr. M. Djamil | 9 | 2022 | - | 93.94% | 100% | 100% | 93.33% | 68.26% | 9.31% | 94.36% | 81.88% | 99.73% | 100% | 100% | 100% | 0 |
| 121032 | RS Ibu dan Anak Cicik | 9 | 2022 | - | 80.34% | 90% | 100% | 100% | 79.63% | 1.1% | 25.06% | 0% | 100% | 0% | 100% | 100% | 0 |
| 121033 | RS Umum Daerah Aceh Singkil | 9 | 2022 | - | 69.72% | 34% | 89.11% | 100% | 59.71% | 0% | 100% | 0% | 79.85% | 0% | 100% | 0% | 0 |
| 121034 | RS Umum Pertamina Pangkalan Brandan | 9 | 2022 | - | 88% | 98% | 100% | 100% | 43.59% | 0.85% | 71.76% | 72.34% | 96.94% | 82% | 100% | 100% | 0 |
| 121035 | RS Umum Malahayati | 9 | 2022 | - | 90.67% | 96% | 98.98% | 100% | 83.82% | 1.57% | 84.69% | 100% | 99.71% | 92.31% | 98.04% | 83.33% | 0 |
| 121036 | RS Umum Ibnu Sina Kota Payakumbuh | 9 | 2022 | - | 91% | 98% | 96.28% | 100% | 91.57% | 0% | 58.96% | 100% | 82.87% | 77.27% | 94.56% | 100% | 0 |
| 121037 | RS Umum Daerah Aceh Singkil | 9 | 2022 | - | 69.72% | 34% | 89.11% | 100% | 59.71% | 0% | 100% | 0% | 79.85% | 0% | 100% | 0% | 0 |
| 121038 | RS Ibu dan Anak Siti Hawa | 9 | 2022 | - | 99.2% | 100% | 100% | 50% | 83.01% | 0% | 85.61% | 100% | 95.14% | 100% | 100% | 0% | 0 |
| 121039 | RS Umum Citra Husada | 9 | 2022 | - | 94.38% | 97% | 100% | 100% | 98.54% | 0% | 85.93% | 100% | 80.3% | 88.89% | 90.32% | 100% | 0 |
| 121040 | RS Umum Sri Pamela | 9 | 2022 | - | 89.13% | 100% | 100% | 100% | 72.85% | 0% | 87.29% | 100% | 88.02% | 87.82% | 100% | 100% | 0 |
| 121041 | RS Grandmed | 9 | 2022 | - | 97% | 98% | 100% | 92.59% | 80% | 2.79% | 80% | 90.22% | 100% | 70% | 100% | 85.88% | 0 |
| 121042 | RS Umum Mesra | 9 | 2022 | - | 75% | 91% | 98.04% | 93.02% | 94.59% | 0% | 89.58% | 100% | 100% | 91.67% | 0% | 100% | 0 |
| 121043 | RS Umum Permata Madina Sibuhuan | 9 | 2022 | - | 72% | 70% | 86.36% | 0% | 80.56% | 3.77% | 10% | 66.67% | 100% | 85.71% | 0% | 83.33% | 0 |
| 121044 | RS Umum Daerah Kabupaten Kepulauan Meranti | 9 | 2022 | - | 87.13% | 100% | 99.67% | 86.67% | 27.11% | 0% | 97.51% | 100% | 100% | 100% | 100% | 0% | 0 |
| 121045 | RS Umum Daerah Cut Nyak Dhien | 9 | 2022 | - | 15.12% | 84% | 95.41% | 53.85% | 33.24% | 0.52% | 88.24% | 95.39% | 99.85% | 0% | 99.22% | 100% | 0 |
| 121046 | RS Umum Metta Medika | 9 | 2022 | - | 93.46% | 94% | 100% | 100% | 85.29% | 4.76% | 93.46% | 100% | 85.47% | 86.75% | 93.9% | 100% | 0 |
| 121047 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 9 | 2022 | - | 83.81% | 92% | 100% | 100% | 72.35% | 0% | 97.85% | 100% | 98.71% | 62.41% | 96.02% | 0% | 0 |
| 121048 | RS Umum Aisyiyah Padang | 9 | 2022 | - | 84.81% | 100% | 100% | 0% | 87.95% | 6.85% | 57.14% | 100% | 90.66% | 100% | 100% | 100% | 0 |
| 121049 | RS Umum Harapan | 9 | 2022 | - | 84.74% | 93% | 100% | 60% | 39.49% | 1.61% | 80.9% | 100% | 93.61% | 0% | 99.35% | 100% | 0 |
| 121050 | RS Bhayangkara Padang | 9 | 2022 | - | 91.63% | 100% | 100% | 100% | 93.41% | 0% | 81.4% | 100% | 97.98% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.