Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 121101 | RS Umum Pelita | 9 | 2022 | - | 66.5% | 95% | 100% | 100% | 78.33% | 0% | 52.17% | 100% | 75.67% | 70% | 71.43% | 80% | 0 |
| 121102 | RS Umum Hermina Medan | 9 | 2022 | - | 88.76% | 100% | 98% | 70.15% | 28.33% | 4.33% | 69.32% | 100% | 100% | 95.65% | 99.32% | 100% | 0 |
| 121103 | RS Umum Daerah Langsa | 9 | 2022 | - | 53.17% | 53% | 88.76% | 72.73% | 51.86% | 0% | 88.61% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121104 | RS Umum Daerah Puri Husada Tembilahan | 9 | 2022 | - | 96.41% | 90% | 99.61% | 57.14% | 59.27% | 4.21% | 57.68% | 71.78% | 100% | 100% | 100% | 0% | 0 |
| 121105 | RS Khusus Paru Sumatera Utara | 9 | 2022 | - | 84.38% | 91% | 90.62% | 0% | 78.12% | 0% | 100% | 82.35% | 98.62% | 0% | 94.53% | 100% | 0 |
| 121106 | RS Umum Full Bethesda | 9 | 2022 | - | 90% | 92% | 100% | 100% | 73.44% | 0% | 85.16% | 97.5% | 93.75% | 83.08% | 83.75% | 85.71% | 0 |
| 121107 | RS Umum Daerah Bengkalis | 9 | 2022 | - | 92.74% | 78% | 98.55% | 94.29% | 70.49% | 15.19% | 92.56% | 100% | 91.67% | 86.81% | 98.9% | 100% | 0 |
| 121108 | RS Umum Daerah Mohammad Natsir | 9 | 2022 | - | 85.02% | 100% | 100% | 66.67% | 74.26% | 5.41% | 90.27% | 100% | 100% | 80.82% | 92.45% | 100% | 0 |
| 121109 | RS AL Dr. Komang Makes Belawan | 9 | 2022 | - | 100% | 100% | 100% | 100% | 80.88% | 0% | 100% | 100% | 99.88% | 100% | 100% | 0% | 0 |
| 121110 | RS Umum Pertamedika Ummi Rosnati | 9 | 2022 | - | 87.95% | 100% | 100% | 100% | 96.15% | 1.83% | 82.04% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 121111 | RS Umum Royal Prima Marelan | 9 | 2022 | - | 97.78% | 100% | 99% | 100% | 100% | 98.9% | 86.87% | 100% | 100% | 100% | 100% | 83.33% | 0 |
| 121112 | RS Ibu dan Anak Mutiara Bunda | 9 | 2022 | - | 89.53% | 100% | 100% | 85.71% | 81.23% | 2.82% | 100% | 100% | 74.5% | 0% | 100% | 100% | 0 |
| 121113 | RS Umum Daerah Drs. H. Amri Tambunan | 9 | 2022 | - | 90.94% | 100% | 100% | 0% | 99.71% | 0% | 76.07% | 100% | 100% | 75% | 100% | 100% | 0 |
| 121114 | RS Ibu dan Anak Stella Maris | 9 | 2022 | - | 88.78% | 91% | 100% | 100% | 100% | 3.3% | 97.77% | 100% | 99.9% | 94.58% | 100% | 100% | 91.3 |
| 121115 | RS Umum Daerah Tengku Sulung | 9 | 2022 | - | 88.28% | 85% | 78.79% | 75% | 83.87% | 0% | 100% | 100% | 88.57% | 100% | 100% | 0% | 0 |
| 121116 | RS Umum Elpi Al Azis | 9 | 2022 | - | 85.44% | 97% | 97.88% | 20% | 82.18% | 0% | 91.43% | 100% | 99.73% | 94.83% | 90.91% | 100% | 0 |
| 121117 | RS Umum Pusat H. Adam Malik | 9 | 2022 | - | 91.53% | 98% | 100% | 0% | 66.31% | 58.25% | 98.89% | 98.15% | 99.71% | 100% | 91.61% | 100% | 0 |
| 121118 | RS Sri Pamela Torgamba | 9 | 2022 | - | 98% | 94% | 100% | % | 93.03% | % | 89.11% | 88% | 94.05% | 88% | 100% | 90% | 0 |
| 121119 | RS Umum Efarina | 9 | 2022 | - | 78% | 78% | 96% | 95.33% | 92% | 4% | 92% | 93.33% | 99.99% | 80% | 99% | 78% | 0 |
| 121120 | RS Umum Awal Bros Ujung Batu | 9 | 2022 | - | 72.5% | 93% | 100% | 92.31% | 82.48% | 2.73% | 93.27% | 100% | 96.9% | 95.24% | 100% | 100% | 0 |
| 121121 | RS Umum Nuraini | 9 | 2022 | - | 88.86% | 100% | 100% | 90% | 100% | 3.33% | 95.26% | 92.59% | 91.14% | 93.94% | 100% | 100% | 10 |
| 121122 | RS Umum Martha Friska | 9 | 2022 | - | 88.12% | 100% | 100% | 40% | 71.43% | 8.33% | 75.35% | 100% | 100% | 0% | 100% | 100% | 0 |
| 121123 | RS Ibu dan Anak Murni Teguh Rosiva | 9 | 2022 | - | 88.91% | 97% | 100% | 100% | 75.46% | 0% | 91.33% | 100% | 90.27% | 0% | 84% | 100% | 0 |
| 121124 | RS Umum Haji Medan | 9 | 2022 | - | 85.37% | 90% | 100% | 100% | 71.99% | 22.16% | 86.27% | 100% | 100% | 86.21% | 100% | 100% | 0 |
| 121125 | RS Umum Bunda Mulia | 9 | 2022 | - | 91% | 100% | 100% | 69.23% | 86.63% | 0% | 80% | 100% | 89.41% | 30.88% | 100% | 0% | 0 |
| 121126 | RS Umum Daerah Selasih Riau | 9 | 2022 | - | 72.34% | 75% | 86.15% | 85.71% | 83.92% | 0% | 81.54% | 100% | 88.91% | 81.82% | 77.27% | 100% | 0 |
| 121127 | RS Umum HKBP Balige | 9 | 2022 | - | 92.59% | 91% | 100% | 47.5% | 73.68% | 20% | 77.31% | 98.85% | 92.18% | 68.97% | 91.52% | 88.89% | 0 |
| 121128 | RS Umum Wulan Windy | 9 | 2022 | - | 95.93% | 100% | 100% | 0% | 86.67% | 7.78% | 85.53% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121129 | RS Umum Utama | 9 | 2022 | - | 88% | 87% | 95% | 78% | 78% | 3% | 86% | 100% | 100% | 70% | 100% | 85% | 0 |
| 121130 | RS Umum Daerah Porsea | 9 | 2022 | - | 89.04% | 87% | 91.43% | 100% | 74% | 7.69% | 87.5% | 83.33% | 90.86% | 88.57% | 100% | 80% | 0 |
| 121131 | RS Umum Laras Kabupaten Simalungun | 9 | 2022 | - | 100% | 100% | 100% | 77.78% | 99.01% | 7.27% | 100% | 82.22% | 94.96% | 79.4% | 100% | 100% | 0 |
| 121132 | RS Umum Royal Prima | 9 | 2022 | - | 86.5% | 96% | 95.33% | 100% | 84.59% | 41.06% | 54.67% | 85.52% | 88.37% | 66.67% | 88.46% | 100% | 0 |
| 121133 | RS Umum Permata Madina Panyabungan | 9 | 2022 | - | 98.21% | 99% | 100% | 90.32% | 82.56% | 1.79% | 97.72% | 100% | 100% | 82.78% | 100% | 100% | 0 |
| 121134 | RS Khusus Mata SMEC | 9 | 2022 | - | 87% | 100% | 100% | 0% | 87.88% | 100% | 100% | 100% | 96.67% | 100% | 100% | 100% | 0 |
| 121135 | RS Umum Mitra Medika | 9 | 2022 | - | 98.77% | 100% | 100% | 41.67% | 86.17% | 0.54% | 81.51% | 100% | 100% | 60% | 77.99% | 100% | 0 |
| 121136 | RS Umum Daerah Pandan | 9 | 2022 | - | 98.57% | 94% | 99.41% | 50% | 74.56% | 0% | 92.43% | 100% | 100% | 77.88% | 100% | 100% | 0 |
| 121137 | RS 3M Plus | 9 | 2022 | - | 80% | 100% | 100% | 0% | 81.25% | 3.12% | 25% | 80% | 76.56% | 80% | 100% | 100% | 0 |
| 121138 | RS Umum Naili DBS | 9 | 2022 | - | 65.95% | 99% | 100% | 0% | 62.72% | 0% | 12.98% | 100% | 99.73% | 93.75% | 100% | 0% | 0 |
| 121139 | RS Umum Hermina Padang | 9 | 2022 | - | 91.28% | 96% | 100% | 97.56% | 74.42% | 1.69% | 100% | 100% | 82.96% | 91.98% | 100% | 100% | 0 |
| 121140 | RS Umum Balimbingan PTP 4 | 9 | 2022 | - | 89% | 89% | 100% | 81% | 83% | 0% | 90% | 100% | 75% | 87% | 100% | 87% | 0 |
| 121141 | RS Islam Ibnu Sina Bukittinggi | 9 | 2022 | - | 89% | 95% | 98.97% | 12.5% | 76.92% | 2.72% | 85.32% | 90.91% | 99.95% | 100% | 100% | 100% | 0 |
| 121142 | RS Columbia Asia Medan | 9 | 2022 | - | 97.76% | 100% | 100% | 100% | 74.92% | 0% | 57.32% | 100% | 0% | 95.24% | 98.3% | 88.89% | 0 |
| 121143 | RS Umum Daerah Tarutung | 9 | 2022 | - | 86.5% | 100% | 100% | 73.08% | 48.61% | 4.55% | 98.55% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121144 | RS Umum Surya Insani | 9 | 2022 | - | 73.76% | 86% | 75.86% | 83.33% | 75.16% | 8% | 90.82% | 100% | 99.52% | 80.36% | 98.98% | 80% | 0 |
| 121145 | RS Umum Imelda Pekerja Indonesia | 9 | 2022 | - | 85.97% | 92% | 88.89% | 85.19% | 85.41% | 0% | 81.88% | 87.23% | 89.35% | 73.33% | 84.21% | 76.92% | 83.25 |
| 121146 | RS Umum Daerah Dr. Hadrianus Sinaga | 9 | 2022 | - | 73.21% | 85% | 100% | % | 16.07% | % | 98.51% | 100% | 90.25% | 100% | 100% | 100% | 0 |
| 121147 | RS Umum Medicare Sorek | 9 | 2022 | - | 95% | 100% | 100% | 100% | 98.86% | 0% | 98.54% | 100% | 99.07% | 100% | 100% | 100% | 0 |
| 121148 | RS Umum Bunda Thamrin | 9 | 2022 | - | 97.18% | 100% | 100% | 0% | 70.21% | 1.27% | 58.21% | 100% | 98.4% | 100% | 100% | 100% | 0 |
| 121149 | RS Umum Daerah Sultan Iskandar Muda Nagan Raya | 9 | 2022 | - | 91.98% | 100% | 94.74% | 92.31% | 93.59% | 0% | 100% | 100% | 89.79% | 81.82% | 94.64% | 87.5% | 0 |
| 121150 | RS Paru Sumatera Barat | 9 | 2022 | - | 56.5% | 76% | 100% | 0% | 100% | 0% | 100% | 100% | 97.85% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.