Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 121551 | RS Umum Ganesha | 9 | 2022 | - | 87.15% | 100% | 100% | 100% | 94.23% | 0% | 94.29% | 100% | 96.33% | 84.62% | 100% | 100% | 0 |
| 121552 | RS Umum Daerah Provinsi NTB | 9 | 2022 | - | 88.6% | 100% | 100% | 68% | 76.92% | 2.74% | 96.55% | 95.36% | 93.86% | 83.67% | 100% | 100% | 0 |
| 121553 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 9 | 2022 | - | 95.5% | 100% | 100% | 60% | 90.22% | 95.08% | 70.59% | 100% | 80% | 76.47% | 100% | 100% | 0 |
| 121554 | RS Tk. IV Kencana Serang | 9 | 2022 | - | 85% | 96% | 100% | 88% | 80% | 0% | 98% | 100% | 99% | 78% | 100% | 80% | 0 |
| 121555 | RS Umum Premagana | 9 | 2022 | - | 86.03% | 100% | 100% | 100% | 87.87% | 0% | 84.82% | 100% | 97.64% | 92.83% | 100% | 100% | 0 |
| 121556 | RS Kurnia Serang | 9 | 2022 | - | 95.61% | 100% | 100% | 100% | 82.7% | 1.42% | 51.76% | 100% | 99.94% | 82.69% | 0% | 100% | 0 |
| 121557 | RS Ibnu Sina Makassar | 9 | 2022 | - | 85.86% | 87% | 100% | 0% | 11.94% | 6.67% | 53.16% | 100% | 100% | 0% | 69.52% | 100% | 0 |
| 121558 | RS TNI Angkatan Laut Merauke | 9 | 2022 | - | 98.9% | 84% | 100% | 100% | 100% | 100% | 100% | 100% | 99.8% | 100% | 100% | 0% | 0 |
| 121559 | RS Hermina Kendari | 9 | 2022 | - | 91.5% | 96% | 99.87% | 100% | 48.89% | 0% | 96.67% | 100% | 97.3% | 71.67% | 99.44% | 100% | 0 |
| 121560 | RS Umum Daerah Kab.Konawe Utara | 9 | 2022 | - | 87.74% | 95% | 93.53% | 100% | 88.5% | 0% | 100% | 100% | 96.5% | 100% | 81.24% | 0% | 0 |
| 121561 | RS Ibu dan Anak Tinatapura | 9 | 2022 | - | 100% | 100% | 100% | 91.67% | 98.07% | 0% | 97.65% | 100% | 84.9% | 100% | 100% | 0% | 0 |
| 121562 | RS Umum Daerah Haji Makassar | 9 | 2022 | - | 68.5% | 86% | 98.2% | 100% | 100% | 1.04% | 87.4% | 100% | 97.23% | 90% | 100% | 100% | 0 |
| 121563 | RS Budi Agung Palu | 9 | 2022 | - | 94% | 77% | 100% | 100% | 98.03% | 0.83% | 89.6% | 100% | 94.67% | 0% | 79% | 100% | 0 |
| 121564 | RS Santa Anna | 9 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 100% | 0 |
| 121565 | RS Umum Aliyah II | 9 | 2022 | - | 100% | 95% | 96.8% | 93.33% | 98.32% | 2.5% | 97.39% | 96.26% | 98.8% | 90% | 96.68% | 97.16% | 0 |
| 121566 | RS Umum Wamena | 9 | 2022 | - | 81.75% | 88% | 78.4% | 75% | 52.33% | 16% | 100% | 100% | 88% | 0% | 68% | 60% | 0 |
| 121567 | RS Hati Mulia | 9 | 2022 | - | 89.92% | 99% | 99.28% | 100% | 81.82% | 1.22% | 58.15% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 121568 | RS Bahteramas Provinsi Sultra | 9 | 2022 | - | 87.14% | 89% | 74.11% | 88% | 100% | 2.14% | 96.77% | 100% | 98.3% | 0% | 100% | 100% | 0 |
| 121569 | RS Umum Nabire | 9 | 2022 | - | 73.5% | 93% | 95% | 65% | 63.75% | 0% | 95.29% | 100% | 90% | 50% | 60% | 63.75% | 0 |
| 121570 | RS Grestelina | 9 | 2022 | - | 99.7% | 100% | 85.18% | 0% | 63.8% | 0% | 0% | 94.59% | 94.23% | 0% | 88.87% | 100% | 0 |
| 121571 | RS Provita Jayapura | 9 | 2022 | - | 92% | 96% | 100% | 64.29% | 100% | 20.39% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121572 | RS Umum Daerah Sawerigading | 9 | 2022 | - | 86.12% | 96% | 98.74% | 0% | 97.33% | 0.96% | 95.33% | 100% | 95.75% | 100% | 100% | 86.67% | 0 |
| 121573 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 9 | 2022 | - | 84.05% | 91% | 100% | 100% | 94.7% | 1.34% | 70% | 100% | 98.56% | 94.83% | 100% | 100% | 0 |
| 121574 | RS Umum St. Madyang | 9 | 2022 | - | 83.33% | 96% | 100% | 100% | 35% | 2.08% | 79.66% | 100% | 100% | 70.8% | 100% | 0% | 0 |
| 121575 | RS Ibu dan Anak Kartini | 9 | 2022 | - | 96.19% | 100% | 100% | 96.67% | 95.43% | 0% | 97.04% | 100% | 95% | 100% | 100% | 0% | 0 |
| 121576 | RS Umum Bintang Laut Palopo | 9 | 2022 | - | 91.17% | 96% | 96.22% | 100% | 92.07% | 0% | 95.08% | 98.95% | 98.95% | 51.85% | 93.41% | 100% | 0 |
| 121577 | tidak ditemukan | 9 | 2022 | - | 815% | 81% | 100% | 9444% | 100% | 0% | 8339% | 8824% | 100% | 8611% | 100% | 100% | 0 |
| 121578 | RS Ibu dan Anak Amanat | 9 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121579 | RS Umum Sandi Karsa Makassar | 9 | 2022 | - | 100% | 100% | 100% | % | 100% | % | 98.72% | 0% | 100% | 100% | 100% | 100% | 0 |
| 121580 | RSUP Dr. Wahidin Sudirohusodo | 9 | 2022 | - | 72.13% | 85% | 100% | 0% | 42.88% | 1.89% | 53.11% | 100% | 94.68% | 100% | 97.69% | 100% | 0 |
| 121581 | RS Dr. Hasri Ainun Habibie Parepare | 9 | 2022 | - | 89.73% | 94% | 94.14% | 100% | 100% | 0% | 86.36% | 100% | 97.88% | 0% | 98.64% | 100% | 0 |
| 121582 | RS An-Nissa | 9 | 2022 | - | 94.66% | 100% | 100% | 96.23% | 99.51% | 4.88% | 96.6% | 100% | 94.08% | 88.46% | 100% | 100% | 0 |
| 121583 | RS Politeknik Ilmu Pelayaran (PIP) Makassar | 9 | 2022 | - | 0% | 0% | 0% | % | 100% | % | 100% | 0% | 45.96% | 0% | 0% | 0% | 0 |
| 121584 | RS Ibu dan Anak Ananda Trifa | 9 | 2022 | - | 96.29% | 94% | 96.88% | 0% | 89.7% | 90.48% | 95.83% | 100% | 92.18% | 95.83% | 0% | 0% | 0 |
| 121585 | RS Islam Asshobirin | 9 | 2022 | - | 40% | 100% | 80% | 80% | 80% | 80% | 80% | 80% | 80% | 80% | 80% | 80% | 0 |
| 121586 | RS Otak & Jantung Pertamina Royal Biringkanaya | 9 | 2022 | - | 93.83% | 98% | 100% | 0% | 97.57% | 0% | 90.32% | 100% | 0% | 100% | 100% | 100% | 0 |
| 121587 | RS Umum Daerah Tora Belo | 9 | 2022 | - | 93.78% | 78% | 87.01% | 92.86% | 81.59% | 17.24% | 95.48% | 96.15% | 83.33% | 100% | 100% | 100% | 0 |
| 121588 | RS Umum Daerah Andi Makkasau Parepare | 9 | 2022 | - | 99.53% | 100% | 100% | 75% | 86.12% | 0% | 95.53% | 100% | 95.46% | 83.87% | 92.86% | 100% | 0 |
| 121589 | RS Tk. IV 07.07.03 Dr. Sumantri | 9 | 2022 | - | 95.5% | 100% | 100% | 0% | 56.97% | 0% | 81.52% | 90.91% | 99.97% | 75% | 100% | 100% | 0 |
| 121590 | RS Fatima Pare-Pare | 9 | 2022 | - | 89.98% | 88% | 100% | 0% | 17.87% | 1.49% | 73.95% | 89.09% | 100% | 0% | 100% | 100% | 0 |
| 121591 | RS Umum Daerah Undata Palu | 9 | 2022 | - | 89.55% | 90% | 98.77% | 0% | 35.98% | 0% | 99.98% | 100% | 100% | 0% | 99.84% | 100% | 0 |
| 121592 | RS TNI Angkatan Laut dr. Soedibjo Sardadi | 9 | 2022 | - | 100% | 100% | 100% | 0% | 96.61% | 10.34% | 100% | 100% | 92.25% | 100% | 100% | 0% | 0 |
| 121593 | RS Umum Daerah Daya Kota Makassar | 9 | 2022 | - | 70.91% | 87% | 99.86% | 100% | 77.22% | 1.16% | 80.59% | 90.48% | 100% | 100% | 71.27% | 100% | 0 |
| 121594 | RS Umum Daerah H.M.Djafar Harun | 9 | 2022 | - | 94% | 100% | 100% | 100% | 91.64% | 100% | 100% | 100% | 85.11% | 0% | 100% | 100% | 0 |
| 121595 | RS Umum Daerah Madani Palu | 9 | 2022 | - | 84.5% | 97% | 100% | 0% | 71.71% | 0% | 100% | 100% | 92.86% | 81.4% | 100% | 100% | 0 |
| 121596 | RS Antam Nikel Pomalaa | 9 | 2022 | - | 96.35% | 97% | 100% | 0% | 62.73% | 0% | 96.3% | 100% | 99.86% | 0% | 100% | 0% | 0 |
| 121597 | RS Benyamin Guluh Kolaka | 9 | 2022 | - | 85.11% | 88% | 97.44% | 100% | 69.07% | 0% | 99.4% | 100% | 90.13% | 80.77% | 100% | 100% | 0 |
| 121598 | RS Umum Biak | 9 | 2022 | 09-09-2024 | 79.02% | 100% | 100% | 100% | 36.63% | 0.29% | 99.23% | 100% | 63.14% | 42.86% | 92.92% | 0% | 0 |
| 121599 | RS Primaya | 9 | 2022 | - | 90.68% | 100% | 100% | 100% | 95% | 2.79% | 47.87% | 100% | 94.1% | 100% | 100% | 100% | 0 |
| 121600 | RS Umum Setia Bunda | 9 | 2022 | - | 100% | 100% | 97.92% | 100% | 86.47% | 0% | 84.27% | 97.75% | 100% | 84.27% | 100% | 87.57% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.