Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 121501 | RS Umum Daerah Serpong Utara | 5 | 2022 | 79.5% | 75% | 72.73% | 0% | 54.55% | 0% | 95.45% | 100% | 92.31% | 100% | 100% | 0% | 0 |
| 121502 | RS Ibu dan Anak Permata Sarana Husada | 5 | 2022 | 80% | 100% | 100% | 84.62% | 83.12% | 4.35% | 76% | 100% | 86.96% | 80.77% | 100% | 80% | 0 |
| 121503 | RS Helsa Ciputat | 5 | 2022 | 87% | 100% | 100% | 0% | 90.12% | 0% | 70% | 100% | 81.07% | 100% | 100% | 100% | 0 |
| 121504 | RS Ibu dan Anak Puri Garcia | 5 | 2022 | 63.75% | 64% | 38.46% | 100% | 80.99% | 0% | 35.82% | 100% | 0% | 0% | 100% | 100% | 0 |
| 121505 | RS Insan Permata | 5 | 2022 | 86.49% | 86% | 99.47% | 86.67% | 83.39% | 0% | 39.83% | 95.12% | 100% | 100% | 100% | 100% | 0 |
| 121506 | RS Premier Bintaro | 5 | 2022 | 93.47% | 99% | 99.5% | 0% | 85.5% | 12.94% | 67.2% | 95.74% | 95.59% | 0% | 95.83% | 100% | 82.52 |
| 121507 | RS Umum Daerah Kota Serang | 5 | 2022 | 78.59% | 100% | 100% | 100% | 80% | 0% | 100% | 100% | 95.07% | 78.87% | 100% | 0% | 0 |
| 121508 | RS Umum Ibunda | 5 | 2022 | 90.99% | 95% | 100% | 100% | 87.44% | 0% | 98.95% | 100% | 80.52% | 86.57% | 100% | 100% | 78 |
| 121509 | RS Eka | 5 | 2022 | 88.36% | 89% | 100% | 0% | 97.73% | 4.81% | 75.71% | 100% | 100% | 96.58% | 100% | 100% | 3.4 |
| 121510 | RS Umum Balimed Negara | 5 | 2022 | 88% | 95% | 100% | 77.27% | 86.67% | 100% | 92% | 96.67% | 90% | 80% | 95% | 100% | 0 |
| 121511 | RS Permata Pamulang | 5 | 2022 | 88.5% | 92% | 100% | 100% | 88% | 3.87% | 76% | 97.44% | 85.5% | 93.33% | 100% | 87.5% | 91.7 |
| 121512 | RS Umum Daerah Banten | 5 | 2022 | 86.96% | 100% | 97.36% | 0% | 94.23% | 8.49% | 97.86% | 85.33% | 92.35% | 80% | 93.71% | 100% | |
| 121513 | RS Hermina Serpong | 5 | 2022 | 89% | 100% | 100% | 0% | 83.33% | 0% | 100% | 100% | 100% | 83% | 100% | 100% | 99.17 |
| 121514 | RS Medika BSD | 5 | 2022 | 65.35% | 84% | 100% | 0% | 75.13% | 0% | 65.08% | 100% | 55% | 0% | 100% | 100% | 84.24 |
| 121515 | RS Sari Asih Ciputat | 5 | 2022 | 78.5% | 83% | 99.01% | 100% | 89.21% | 0% | 81.52% | 100% | 89.83% | 79.55% | 100% | 88.89% | 98 |
| 121516 | RS Ibu dan Anak Buah Hati Pamulang | 5 | 2022 | 99.99% | 100% | 100% | 100% | 43.51% | 0% | 37.47% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 121517 | RS Umum Daerah Kota Tangerang Selatan | 5 | 2022 | 87.5% | 100% | 100% | 100% | 71.06% | 0% | 100% | 100% | 98.27% | 0% | 100% | 100% | 100 |
| 121518 | RS Fatimah | 5 | 2022 | 100% | 100% | 100% | 100% | 100% | 1.72% | 89.11% | 100% | 94.39% | 86.67% | 100% | 100% | 0 |
| 121519 | RS Ibu dan Anak Dhia | 5 | 2022 | 80.78% | 100% | 100% | 100% | 93.54% | 0% | 100% | 0% | 99.73% | 0% | 100% | 100% | 86 |
| 121520 | RS Ibu dan Anak Vitalaya | 5 | 2022 | 74% | 75% | 100% | 80% | 65% | 0% | 82.31% | 100% | 52% | 68.33% | 100% | 100% | 0 |
| 121521 | RS Umum Daerah Awet Muda Narmada | 5 | 2022 | 82.69% | 85% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 121522 | RS Umum Praya | 5 | 2022 | 91.5% | 83% | 88.37% | 96.08% | 83.33% | 92.31% | 90% | 16% | 96% | 82.61% | 88% | 78.26% | 76 |
| 121523 | RS An-Nisa | 5 | 2022 | 92.76% | 95% | 98.17% | 100% | 0% | 2.71% | 31.34% | 72.69% | 72.15% | 98.21% | 97.56% | 100% | 100 |
| 121524 | RS Islam Yatofa | 5 | 2022 | 90% | 97% | 87.41% | 82.35% | 82.14% | 6.6% | 85.37% | 100% | 100% | 50% | 92.37% | 100% | 0 |
| 121525 | RS Cahaya Medika | 5 | 2022 | 82.86% | 85% | 89.25% | 96.97% | 73.86% | 2% | 50% | 83.5% | 59.5% | 0% | 95.7% | 83.5% | 0 |
| 121526 | RS EMC Tangerang | 5 | 2022 | 93.16% | 96% | 96.53% | 0% | 73.79% | 0.42% | 75.86% | 100% | 85.29% | 100% | 100% | 100% | 88 |
| 121527 | RS Mandalika Provinsi Nusa Tenggara Barat | 5 | 2022 | 90.49% | 97% | 95.33% | 0% | 81.36% | 0% | 84.62% | 0% | 100% | 83.33% | 90.73% | 83.33% | 90 |
| 121528 | RS Umum Daerah Dr. R. Soedjono Selong | 5 | 2022 | 78.45% | 87% | 96.62% | 100% | 34.6% | 0% | 93.43% | 100% | 96.65% | 0% | 99.19% | 100% | 0 |
| 121529 | RS Siloam Hospitals Lippo Village | 5 | 2022 | 91.64% | 96% | 99.36% | 100% | 58.35% | 3.08% | 77% | 97.05% | 99.33% | 83.17% | 100% | 97.88% | 97 |
| 121530 | RS Umum Manuaba | 5 | 2022 | 100% | 98% | 100% | 100% | 76.67% | 0% | 76% | 100% | 62.5% | 100% | 100% | 100% | 85 |
| 121531 | RS Lotim Medical Center | 5 | 2022 | 90.48% | 96% | 83.33% | 100% | 100% | 6.37% | 72.48% | 100% | 98% | 78.12% | 100% | 100% | 89 |
| 121532 | RS Sari Asih Karawaci | 5 | 2022 | 88.18% | 90% | 100% | 100% | 88.04% | 6.15% | 70.01% | 100% | 83% | 85.12% | 100% | 100% | 0 |
| 121533 | RS Umum Daerah Lombok Timur | 5 | 2022 | 81.27% | 93% | 92.55% | 44.44% | 89.03% | 38.89% | 65.07% | 100% | 91.82% | 37.5% | 89.87% | 100% | 75.64 |
| 121534 | RS Islam S. Anggoro | 5 | 2022 | 82.35% | 89% | 86.67% | 97.26% | 80% | 0% | 0% | 100% | 89.93% | 86.67% | 81.58% | 83.33% | 93 |
| 121535 | RSUP Dr. Sitanala Tangerang | 5 | 2022 | 86.61% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 85.58% | 62.5% | 100% | 100% | 0 |
| 121536 | RS Ibu dan Anak Kuncup Bunga | 5 | 2022 | 86% | 90% | 92.31% | 75% | 100% | 4.76% | 73.08% | 0% | 0% | 100% | 54.26% | 100% | 0 |
| 121537 | RS Umum Sumbawa Besar | 5 | 2022 | 90.66% | 86% | 98.05% | 0% | 54.91% | 0% | 98.55% | 100% | 100% | 0% | 86.98% | 100% | 0 |
| 121538 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 5 | 2022 | 92.5% | 100% | 100% | 90% | 92% | 0% | 90% | 100% | 96% | 90% | 100% | 90% | 0 |
| 121539 | RS dr. Agung | 5 | 2022 | 89.3% | 100% | 95.5% | 100% | 82.22% | 2.82% | 86.57% | 100% | 88% | 84.44% | 97.5% | 100% | 0 |
| 121540 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 5 | 2022 | 84.36% | 87% | 100% | 100% | 100% | 0% | 100% | 100% | 99.21% | 100% | 100% | 100% | 0 |
| 121541 | RS Islam Namira | 5 | 2022 | 89.45% | 96% | 0% | 62.5% | 8.77% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 121542 | RS Khusus Mata Bali Mandara | 5 | 2022 | 98.93% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 82.33 |
| 121543 | RS Mitra Husada | 5 | 2022 | 95.71% | 100% | 100% | 88.24% | 90% | 96.15% | 85% | 100% | 90% | 96% | 100% | 100% | 91.9 |
| 121544 | RS Umum Surya Husadha | 5 | 2022 | 87.67% | 100% | 100% | 100% | 99.4% | 0% | 97.09% | 100% | 95.2% | 96.74% | 100% | 100% | 76.18 |
| 121545 | RS Umum Bali Royal | 5 | 2022 | 90% | 100% | 100% | 100% | 95.95% | 1.65% | 80% | 100% | 100% | 80% | 100% | 100% | 95 |
| 121546 | RS Umum Bhakti Asih | 5 | 2022 | 92.19% | 84% | 90.4% | 98.63% | 49.85% | 0.6% | 58.23% | 96.77% | 99.58% | 0% | 91.79% | 74.07% | 0 |
| 121547 | RS Umum Kasih Ibu | 5 | 2022 | 99.54% | 99% | 100% | 0% | 92% | 0% | 87.44% | 100% | 91.83% | 94.02% | 98.5% | 100% | 0 |
| 121548 | RS Umum Dharma Yadnya | 5 | 2022 | 99.76% | 100% | 100% | 0% | 72.85% | 0% | 66.41% | 100% | 99.19% | 83.87% | 100% | 83.33% | 88 |
| 121549 | RS Umum Puri Raharja | 5 | 2022 | 86% | 100% | 94% | 100% | 70% | 0% | 94% | 100% | 95% | 60% | 96% | 90% | 0 |
| 121550 | RS Umum Hermina Tangerang | 5 | 2022 | 89.61% | 100% | 100% | 95.1% | 81.33% | 4.72% | 72.13% | 100% | 100% | 84% | 100% | 100% | 99.67 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
