Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 121501 | RS An-Nisa | 9 | 2022 | - | 88.03% | 97% | 97.38% | 100% | 29.31% | 8.35% | 29.5% | 78.69% | 100% | 97.09% | 97.33% | 100% | 0 |
| 121502 | RS TK. II Udayana | 9 | 2022 | - | 98.28% | 100% | 99.26% | 90% | 73.92% | 5.04% | 91.11% | 100% | 96.21% | 100% | 100% | 100% | 0 |
| 121503 | RS Umum Daerah Awet Muda Narmada | 9 | 2022 | - | 86.27% | 94% | 96.12% | 100% | 100% | 0% | 96.85% | 100% | 70.01% | 71.43% | 100% | 100% | 0 |
| 121504 | RS Hermina Ciledug | 9 | 2022 | - | 95% | 99% | 100% | 100% | 91% | 0% | 99.86% | 100% | 100% | 98.33% | 100% | 100% | 0 |
| 121505 | RS Umum Daerah Bali Mandara Provinsi Bali | 9 | 2022 | - | 88.89% | 100% | 99.49% | 100% | 71.54% | 1.1% | 98.69% | 100% | 100% | 0% | 100% | 100% | 0 |
| 121506 | RS Islam Siti Hajar | 9 | 2022 | - | 85% | 85% | 100% | 0% | 95.04% | 1.33% | 78.84% | 100% | 79.9% | 85.06% | 100% | 0% | 0 |
| 121507 | RS Umum Daerah Sanjiwani Gianyar | 9 | 2022 | - | 88% | 100% | 100% | 100% | 73.29% | 0.62% | 81.58% | 100% | 100% | 84.62% | 100% | 100% | 0 |
| 121508 | RS Umum Murni Teguh Tuban Bali | 9 | 2022 | - | 96.35% | 100% | 100% | 100% | 100% | 0% | 71.86% | 90.91% | 100% | 100% | 100% | 100% | 0 |
| 121509 | RS Umum Khatolik Saint Antonius Ampenan | 9 | 2022 | - | 74.32% | 76% | 79.27% | % | 87.5% | 0% | 81.18% | 100% | 83.87% | 66.67% | 80% | 0% | 0 |
| 121510 | RS Umum Daerah dr. Drajat Prawiranegara | 9 | 2022 | - | 89.67% | 95% | 99.53% | 100% | 68.92% | 3.6% | 99.58% | 100% | 100% | 88.64% | 98.11% | 100% | 0 |
| 121511 | RS Umum Garba Med | 9 | 2022 | - | 89.5% | 87% | 100% | 0% | 84.49% | 3.74% | 100% | 100% | 87.5% | 48.12% | 92.09% | 88.89% | 0 |
| 121512 | RS Jiwa Mutiara Sukma | 9 | 2022 | - | 77.68% | 83% | 100% | 0% | 68.57% | 0% | 76.05% | 100% | 89.81% | 33.7% | 100% | 100% | 0 |
| 121513 | RS Bali Jimbaran | 9 | 2022 | - | 84.34% | 94% | 97.33% | 100% | 97.05% | 1.48% | 78.38% | 100% | 31.86% | 0% | 100% | 100% | 0 |
| 121514 | RS Bhayangkara Mataram | 9 | 2022 | - | 98.5% | 99% | 96.67% | 100% | 90.41% | 0% | 93.6% | 100% | 94.01% | 91.13% | 98.52% | 100% | 0 |
| 121515 | RS Hermina Periuk Tangerang | 9 | 2022 | - | 92% | 100% | 100% | 91.67% | 86.36% | 7.08% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121516 | RS Hermina Ciruas | 9 | 2022 | - | 91.76% | 96% | 100% | 93.88% | 92.16% | 0.52% | 87.23% | 100% | 100% | 82.61% | 100% | 100% | 0 |
| 121517 | RS Umum Grha Bhakti Medika | 9 | 2022 | - | 99% | 100% | 100% | 100% | 97.72% | 0% | 79.75% | 100% | 76.7% | 71.43% | 100% | 100% | 0 |
| 121518 | RS Khusus Bedah BIMC Nusa Dua | 9 | 2022 | - | 95.2% | 93% | 100% | 0% | 96.02% | 5.56% | 63.81% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121519 | RS Risa Sentra Medika | 9 | 2022 | - | 79.17% | 94% | 100% | 0% | 100% | 0% | 88.05% | 100% | 98.09% | 70.42% | 100% | 100% | 0 |
| 121520 | RS Umum Kasih Ibu Kedonganan | 9 | 2022 | - | 95% | 100% | 100% | 0% | 100% | 0% | 83.61% | 100% | 90.37% | 100% | 97.37% | 100% | 0 |
| 121521 | RS Umum Daerah Kota Mataram | 9 | 2022 | - | 83.5% | 88% | 99.98% | 72.22% | 99.1% | 0% | 96.17% | 100% | 98.23% | 100% | 98.92% | 100% | 0 |
| 121522 | RS Metro Hospitals M. Toha | 9 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 80% | 100% | 100% | 0% | 0 |
| 121523 | RS Daerah Mangusada | 9 | 2022 | - | 82.67% | 98% | 99.61% | 50% | 97.1% | 0% | 98.75% | 100% | 89.96% | 81.82% | 100% | 100% | 0 |
| 121524 | RS Khusus Bedah BIMC | 9 | 2022 | - | 87.62% | 98% | 100% | 0% | 88.68% | 0% | 79.6% | 100% | 100% | 60% | 100% | 100% | 0 |
| 121525 | RS Krakatau Medika | 9 | 2022 | - | 86% | 100% | 50% | 100% | 93.5% | 0% | 80% | 100% | 96.5% | 91% | 100% | 100% | 0 |
| 121526 | RS Ibu dan Anak Puri Bunda Tabanan | 9 | 2022 | - | 98.32% | 100% | 100% | 100% | 99.18% | 3.7% | 82.32% | 100% | 95.11% | 100% | 100% | 100% | 0 |
| 121527 | RS Mentari | 9 | 2022 | - | 44.66% | 50% | 100% | 0% | 80.24% | 0% | 75.89% | 98.15% | 99.24% | 90.48% | 100% | 100% | 0 |
| 121528 | RS Ibu dan Anak Cahaya Bunda | 9 | 2022 | - | 81.11% | 100% | 100% | 100% | 75.14% | 0% | 100% | 0% | 89.45% | 100% | 100% | 0% | 0 |
| 121529 | Siloam Hospitals Mataram | 9 | 2022 | - | 87.17% | 99% | 100% | 0% | 56.3% | 3.39% | 80.28% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121530 | RS Mandaya Royal Puri | 9 | 2022 | - | 88.25% | 100% | 96.31% | 100% | 95.86% | 0% | 70.41% | 93.08% | 99.91% | 100% | 96.49% | 100% | 0 |
| 121531 | RS Ibu dan Anak Kuncup Bunga | 9 | 2022 | - | 96% | 87% | 100% | 0% | 100% | 0% | 86.67% | 0% | 83.93% | 0% | 100% | 0% | 88 |
| 121532 | RS Aqidah | 9 | 2022 | - | 96.92% | 100% | 100% | 90% | 96.82% | 3.23% | 96.45% | 100% | 96.67% | 95.43% | 100% | 100% | 0 |
| 121533 | RS Daan Mogot Kesdam Jaya | 9 | 2022 | - | 93% | 92% | 91% | 100% | 100% | 0% | 100% | 77.5% | 95% | 86% | 75% | 89% | 0 |
| 121534 | RS Umum Daerah Gema Santi Nusa Penida | 9 | 2022 | - | 82% | 85% | 82.05% | % | 90.26% | 0% | 100% | 100% | 96.9% | 100% | 100% | 100% | 0 |
| 121535 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 9 | 2022 | - | 90% | 100% | 100% | 100% | 100% | 0% | 90% | 100% | 92% | 80% | 100% | 100% | 0 |
| 121536 | RS Umum Bintang | 9 | 2022 | - | 95.1% | 100% | 90.4% | 95% | 93.11% | 1.61% | 86.26% | 96.15% | 98.54% | 95.24% | 93.83% | 100% | 0 |
| 121537 | RS Umum Daerah Patuh Karya | 9 | 2022 | - | 70% | 90% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 121538 | RS Tiara | 9 | 2022 | - | 89.85% | 91% | 99.54% | 100% | 73.87% | 0% | 43.7% | 61.67% | 100% | 0% | 99.45% | 100% | 100 |
| 121539 | RS Umum Permata Hati | 9 | 2022 | - | 97.14% | 100% | 100% | 96.55% | 83.07% | 0% | 88.89% | 100% | 96.67% | 87.88% | 100% | 100% | 0 |
| 121540 | RS Umum Daerah Klungkung | 9 | 2022 | - | 100% | 100% | 100% | 100% | 96.13% | 0% | 97.36% | 100% | 100% | 100% | 100% | 100% | 88.27 |
| 121541 | RS dr. Agung | 9 | 2022 | - | 87.91% | 100% | 94.5% | 100% | 80% | 95.29% | 81.12% | 100% | 83% | 82.22% | 96.43% | 100% | 0 |
| 121542 | RS Umum Payangan | 9 | 2022 | - | 85.84% | 94% | 100% | 0% | 75% | 4.84% | 99.92% | 100% | 84.58% | 0% | 100% | 100% | 0 |
| 121543 | RS Ibu dan Anak Pratiwi | 9 | 2022 | - | 88.34% | 99% | 100% | 94.74% | 90.07% | 0% | 87.1% | 100% | 100% | 94.44% | 100% | 100% | 0 |
| 121544 | RS Rumah Indonesia Sehat | 9 | 2022 | - | 83% | 98% | 96.88% | 100% | 59.21% | 5.91% | 82.22% | 100% | 96.91% | 97.06% | 100% | 100% | 0 |
| 121545 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 9 | 2022 | - | 84.21% | 88% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121546 | RS Umum Famili Husada | 9 | 2022 | - | 87.5% | 100% | 100% | 66.67% | 83.11% | 0% | 75.86% | 100% | 91.61% | 80% | 100% | 100% | 0 |
| 121547 | RS Surya Medika PKU Muhammadiyah Sumbawa | 9 | 2022 | - | 93.64% | 95% | 99.59% | 100% | 100% | 99.09% | 99.09% | 100% | 82% | 79.83% | 100% | 62% | 87.5 |
| 121548 | RS Ibu dan Anak Karunia Bunda | 9 | 2022 | - | 95% | 100% | 100% | 100% | 100% | 0% | 66.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121549 | RS Umum Ari Canti | 9 | 2022 | - | 85.5% | 91% | 99.55% | 100% | 85.15% | 0.53% | 87.42% | 100% | 99.49% | 83.33% | 100% | 100% | 0 |
| 121550 | RS Budiasih | 9 | 2022 | - | 89.02% | 87% | 97.97% | 72.73% | 96% | 1.81% | 68.95% | 100% | 93% | 0% | 100% | 81.82% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.