Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 121451 | RS Umum Daerah Kota Serang | 9 | 2022 | - | 84.38% | 100% | 100% | 100% | 88.89% | 12.5% | 100% | 100% | 96.43% | 100% | 100% | 100% | 0 |
| 121452 | RS Khusus Jiwa Dharma Graha | 9 | 2022 | - | 100% | 75% | 100% | 0% | 77.27% | 0% | 73.77% | 0% | 100% | 100% | 100% | 66.67% | 0 |
| 121453 | RS Umum Daerah Serpong Utara | 9 | 2022 | - | 95.78% | 97% | 100% | 0% | 100% | 0% | 99.32% | 100% | 96.55% | 100% | 100% | 0% | 0 |
| 121454 | RS Umum Daerah Kota Tangerang Selatan | 9 | 2022 | - | 90% | 100% | 100% | 100% | 83.18% | 0% | 100% | 100% | 97.4% | 32.56% | 100% | 80% | 82.5 |
| 121455 | RS Umum Daerah Wangaya | 9 | 2022 | - | 91% | 99% | 100% | 100% | 99.95% | 0.88% | 94.45% | 91.76% | 99% | 0% | 100% | 100% | 0 |
| 121456 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 9 | 2022 | - | 85.54% | 98% | 100% | 100% | 96.33% | 0.74% | 98.43% | 96.84% | 97.64% | 85.71% | 100% | 100% | 0 |
| 121457 | RS EMC Tangerang | 9 | 2022 | - | 96.46% | 99% | 99.9% | 0% | 86.38% | 2.52% | 78.23% | 100% | 90% | 100% | 91.3% | 100% | 0 |
| 121458 | RS Primaya | 9 | 2022 | - | 95.79% | 100% | 99.05% | 100% | 95.81% | 3.21% | 62.58% | 100% | 93.01% | 93.94% | 99.06% | 100% | 0 |
| 121459 | RS Umum Daerah Tangguwisia | 9 | 2022 | - | 73.85% | 100% | 100% | 0% | 73.75% | 0% | 100% | 100% | 95.35% | 100% | 100% | 100% | 0 |
| 121460 | RS Cahaya Medika | 9 | 2022 | - | 91.07% | 92% | 88.83% | 92.31% | 87.76% | 1.39% | 96.36% | 92.11% | 60.07% | 61.64% | 92.73% | 98.89% | 0 |
| 121461 | RS Umum Shanti Graha | 9 | 2022 | - | 88.93% | 100% | 97.05% | 100% | 85.54% | 0% | 44.78% | 100% | 83.85% | 100% | 100% | 100% | 0 |
| 121462 | RS Mandalika Provinsi Nusa Tenggara Barat | 9 | 2022 | - | 96.59% | 98% | 98% | 0% | 83.61% | 0% | 92.86% | 0% | 100% | 86.96% | 98.67% | 80% | 87 |
| 121463 | RS Umum Parama Sidhi | 9 | 2022 | - | 85.5% | 94% | 100% | 100% | 74% | 100% | 76% | 100% | 95% | 79% | 100% | 100% | 0 |
| 121464 | RS Siloam Hospitals Lippo Village | 9 | 2022 | - | 94.11% | 99% | 100% | 0% | 56.76% | 6.07% | 75.06% | 99.62% | 99.82% | 82.67% | 100% | 94.89% | 0 |
| 121465 | RS umum Karya Dharma Husada | 9 | 2022 | - | 83% | 97% | 100% | 100% | 100% | 0% | 73.97% | 100% | 93.09% | 0% | 100% | 100% | 0 |
| 121466 | RS Karang Tengah Medika | 9 | 2022 | - | 74.44% | 100% | 100% | 100% | 75% | 0% | 100% | 100% | 92.33% | 76.67% | 100% | 100% | 0 |
| 121467 | RS Umum Daerah Kota Tangerang | 9 | 2022 | - | 82.3% | 100% | 93.75% | 0% | 74.29% | 5.88% | 100% | 100% | 100% | 100% | 100% | 100% | 89.71 |
| 121468 | RS Umum Daerah Kab. Buleleng | 9 | 2022 | - | 92.56% | 100% | 100% | 100% | 99.76% | 2.07% | 99.2% | 100% | 97.88% | 100% | 100% | 100% | 0 |
| 121469 | RS Islam Namira | 9 | 2022 | - | 75.34% | 94% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 121470 | RS Umum Daerah Karangasem | 9 | 2022 | - | 97.45% | 98% | 95.87% | 100% | 85.11% | 1.39% | 99.05% | 100% | 94.72% | 79.07% | 100% | 100% | 0 |
| 121471 | RS Lotim Medical Center | 9 | 2022 | - | 92.26% | 96% | 93.33% | 100% | 100% | 5.26% | 39.88% | 100% | 97.33% | 96.88% | 100% | 100% | 0 |
| 121472 | RS Umum Bangli Medika Canti | 9 | 2022 | - | 89% | 91% | 100% | 88.89% | 82.33% | 0% | 89.12% | 100% | 94.66% | 92.31% | 100% | 100% | 0 |
| 121473 | RS Jiwa Provinsi Bali | 9 | 2022 | - | 89.97% | 90% | 100% | 0% | 58.75% | 0% | 30.12% | 90.91% | 99.74% | 0% | 90.91% | 0% | 0 |
| 121474 | RS Umum Daerah Lombok Timur | 9 | 2022 | - | 82.76% | 93% | 67.59% | 40% | 31.02% | 7.69% | 92.65% | 100% | 91.41% | 66.67% | 85.84% | 100% | 0 |
| 121475 | RSUP Dr. Sitanala Tangerang | 9 | 2022 | - | 82.85% | 100% | 100% | 100% | 98.64% | 0% | 100% | 100% | 88.07% | 66.67% | 100% | 0% | 0 |
| 121476 | Brawijaya Hospital Tangerang | 9 | 2022 | - | 89.27% | 93% | 95.97% | 90% | 69.17% | 5.88% | 82.05% | 99.09% | 100% | 45.29% | 95.91% | 100% | 0 |
| 121477 | RS Umum Daerah Bangli | 9 | 2022 | - | 91.93% | 92% | 99.33% | 100% | 100% | 0% | 100% | 100% | 97.35% | 80% | 100% | 0% | 0 |
| 121478 | RS Islam S. Anggoro | 9 | 2022 | - | 67.74% | 80% | 78.95% | 94.12% | 50.25% | 2.63% | 0% | 100% | 95.93% | 100% | 100% | 100% | 83 |
| 121479 | RS Umum Daerah Dr. R. Soedjono Selong | 9 | 2022 | - | 74.93% | 76% | 54.45% | 100% | 53.61% | 0% | 96.63% | 100% | 92.93% | 96% | 100% | 100% | 0 |
| 121480 | RS Umum Prima Medika | 9 | 2022 | - | 94.64% | 94% | 99.82% | 100% | 85.88% | 0% | 89.74% | 100% | 100% | 100% | 100% | 96.3% | 0 |
| 121481 | RS Ibu dan Anak Puri Bunda | 9 | 2022 | - | 98.32% | 100% | 100% | 100% | 87.22% | 2.7% | 81.9% | 100% | 99.43% | 100% | 100% | 100% | 0 |
| 121482 | RS Murni Teguh Ciledug | 9 | 2022 | - | 92% | 100% | 97% | 100% | 98.72% | 0% | 72% | 89.74% | 98.83% | 79.05% | 99.52% | 100% | 0 |
| 121483 | RS Mulya | 9 | 2022 | - | 100% | 100% | 100% | 66.67% | 100% | 16.09% | 97.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121484 | RS Ibu dan Anak Harapan Bunda | 9 | 2022 | - | 98.5% | 87% | 100% | 0% | 87.5% | 0% | 87.96% | 100% | 100% | 0% | 100% | 100% | 0 |
| 121485 | RS Bhayangkara Denpasar | 9 | 2022 | - | 88.04% | 100% | 99.81% | 100% | 99.22% | 0% | 68.06% | 100% | 99.73% | 100% | 100% | 100% | 0 |
| 121486 | RS Umum Puri Raharja | 9 | 2022 | - | 99% | 100% | 98% | 100% | 85% | 0.47% | 96% | 100% | 97.5% | 83.33% | 100% | 95% | 0 |
| 121487 | RS Umum Surya Husadha | 9 | 2022 | - | 98% | 100% | 100% | 100% | 97.83% | 0% | 96.84% | 100% | 94.15% | 96.67% | 100% | 100% | 0 |
| 121488 | RS Umum Hermina Tangerang | 9 | 2022 | - | 93.29% | 100% | 100% | 94.12% | 80.52% | 1% | 80.5% | 100% | 100% | 88% | 100% | 100% | 0 |
| 121489 | RS Melati | 9 | 2022 | - | 99.51% | 100% | 100% | 100% | 63.89% | 0% | 45.69% | 100% | 100% | 82.35% | 100% | 100% | 0 |
| 121490 | RS Umum Dharma Yadnya | 9 | 2022 | - | 86.11% | 100% | 100% | 0% | 79.05% | 0% | 85.71% | 100% | 98.93% | 80% | 100% | 88.89% | 0 |
| 121491 | RS Umum Kasih Ibu | 9 | 2022 | - | 97.68% | 0% | 100% | 100% | 84% | 0.92% | 93.83% | 100% | 95.04% | 89.15% | 96.24% | 100% | 0 |
| 121492 | RS Umum Praya | 9 | 2022 | - | 92% | 83% | 96% | 89.41% | 86% | 0.54% | 86.67% | 86.67% | 94% | 16% | 92% | 86.67% | 0 |
| 121493 | RS Umum Bali Royal | 9 | 2022 | - | 90% | 100% | 100% | 100% | 98.45% | 4.49% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121494 | RS Khusus Mata Ramata | 9 | 2022 | - | 95% | 100% | 90.32% | 0% | 88.32% | 11.23% | 81.63% | 0% | 66.67% | 66.1% | 100% | 100% | 0 |
| 121495 | RS Umum Bhakti Asih | 9 | 2022 | - | 92.98% | 89% | 95.1% | 94.07% | 62.69% | 0.43% | 52.04% | 97.65% | 99.97% | 20.51% | 91.26% | 82.35% | 78.77 |
| 121496 | RS Umum Surya Husadha | 9 | 2022 | - | 88.22% | 100% | 100% | 100% | 87.66% | 0% | 96.94% | 100% | 92.82% | 92.89% | 100% | 100% | 0 |
| 121497 | RS Khusus Mata Bali Mandara | 9 | 2022 | - | 98.92% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121498 | RS Umum Daerah Patut Patuh Patju | 9 | 2022 | - | 96.42% | 97% | 100% | 88.24% | 88.99% | 2.62% | 100% | 100% | 90.74% | 86.79% | 100% | 100% | 0 |
| 121499 | RS Mitra Husada | 9 | 2022 | - | 94% | 100% | 98.33% | 93.33% | 90% | 12% | 93.33% | 100% | 99.33% | 97.67% | 100% | 100% | 90 |
| 121500 | RS Umum Manuaba | 9 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 83.33% | 100% | 69.5% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.