Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 121351 | RS Ibu dan Anak Family | 5 | 2022 | 93.35% | 92% | 99.93% | 0% | 90.06% | 0% | 91.19% | 100% | 89.25% | 81.37% | 100% | 100% | 92 |
| 121352 | RS Umum Primaya Evasari Hospital | 5 | 2022 | 95% | 100% | 97.03% | 100% | 58.17% | 0% | 51.67% | 100% | 92.27% | 0% | 100% | 100% | 91.03 |
| 121353 | RS Umum YPK Mandiri | 5 | 2022 | 100% | 100% | 94.32% | 100% | 94.35% | 0% | 92.43% | 100% | 93.49% | 100% | 100% | 100% | 50 |
| 121354 | RS Umum Pluit | 5 | 2022 | 100% | 100% | 100% | 0% | 64.95% | 10.26% | 68.48% | 100% | 100% | 100% | 100% | 100% | 90 |
| 121355 | RS Umum Sint Carolus | 5 | 2022 | 99.97% | 100% | 99.96% | 0% | 100% | 0% | 82.22% | 100% | 99.75% | 100% | 99.44% | 100% | 0 |
| 121356 | RS Umum Al-Arif | 5 | 2022 | 96% | 98% | 95% | 100% | 94% | 100% | 98% | 100% | 95% | 100% | 100% | 99% | 97 |
| 121357 | RS Umum Daerah Kab. Indramayu | 5 | 2022 | 95.74% | 99% | 99.91% | 100% | 60% | 3.08% | 78.82% | 100% | 93.15% | 100% | 100% | 0% | 79.5 |
| 121358 | RS Bhayangkara Cianjur | 5 | 2022 | 93.56% | 100% | 100% | 100% | 100% | 0% | 82.76% | 100% | 89.09% | 100% | 100% | 0% | 91 |
| 121359 | RS Umum Royal Progress | 5 | 2022 | 97% | 100% | 100% | 0% | 100% | 0% | 91.69% | 100% | 99.77% | 90% | 95.4% | 100% | 90 |
| 121360 | RS Umum Grha Kedoya | 5 | 2022 | 63.4% | 97% | 100% | 100% | 100% | 0% | 85.66% | 100% | 100% | 100% | 100% | 92.45% | 0 |
| 121361 | RS Primaya PGI Cikini | 5 | 2022 | 95.14% | 95% | 100% | 0% | 100% | 0% | 72.84% | 100% | 94.09% | 100% | 100% | 100% | 93.05 |
| 121362 | RS Islam Jakarta Sukapura | 5 | 2022 | 99.68% | 100% | 98.55% | 33.33% | 92.06% | 1.12% | 60% | 97.14% | 100% | 100% | 100% | 100% | 98 |
| 121363 | RS Khusus Orthopedi RSOP Ciamis | 5 | 2022 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 121364 | RS Umum Pelni Petamburan | 5 | 2022 | 99.72% | 100% | 99.69% | 88.89% | 100% | 0.23% | 96.5% | 100% | 98.16% | 96.86% | 100% | 100% | 82.84 |
| 121365 | RS Islam Jakarta Cempaka Putih | 5 | 2022 | 86.83% | 96% | 98.73% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 121366 | RS Umum Bhakti Mulia | 5 | 2022 | 77.61% | 86% | 100% | 100% | 53.41% | 0% | 51.5% | 100% | 98.96% | 83.06% | 100% | 100% | 8.99 |
| 121367 | RS Jiwa Dr. Soeharto Heerdjan | 5 | 2022 | 95.97% | 100% | 100% | 0% | 77.98% | 0% | 82.18% | 100% | 98.43% | 75.29% | 100% | 0% | 80.83 |
| 121368 | RS Umum Daerah Majalaya | 5 | 2022 | 98.94% | 98% | 99.25% | 28.57% | 35.61% | 0.68% | 93.9% | 100% | 82.47% | 80.49% | 100% | 100% | 0 |
| 121369 | RS Umum Satya Negara | 5 | 2022 | 87.06% | 98% | 95.23% | 100% | 85.05% | 6.06% | 69.98% | 100% | 94.31% | 50% | 100% | 100% | 0 |
| 121370 | RS Umum Daerah M. A. Sentot Patrol | 5 | 2022 | 77% | 77% | 0% | 0% | 0% | 0% | 0% | 0% | 91.82% | 0% | 0% | 0% | 0 |
| 121371 | RS Umum Pertamina Jaya | 5 | 2022 | 99% | 100% | 100% | 0% | 60.45% | 2.38% | 82.23% | 100% | 90.87% | 77.78% | 100% | 66.67% | 84.8 |
| 121372 | RS Umum Husada | 5 | 2022 | 93.57% | 100% | 100% | 100% | 98.96% | 5.19% | 95.21% | 100% | 98.61% | 0% | 100% | 100% | 84.56 |
| 121373 | RS Kanker Dharmais | 5 | 2022 | 99.57% | 99% | 99.65% | % | 72.9% | 17.15% | 90.33% | 88.98% | 99.82% | 86.96% | 98.95% | 100% | 90 |
| 121374 | RS Umum Dr. Hafiz | 5 | 2022 | 83% | 95% | 89.34% | 100% | 78.65% | 0% | 84% | 73.86% | 100% | 80% | 91.79% | 0% | 0 |
| 121375 | RS Umum Mitra Kasih | 5 | 2022 | 35% | 53% | 71.94% | 31.25% | 49.97% | 100% | 80% | 100% | 100% | 0% | 100% | 100% | 0 |
| 121376 | RS Umum Hermina Podomoro | 5 | 2022 | 89% | 100% | 100% | 100% | 91.89% | 2.04% | 97.53% | 100% | 100% | 93.33% | 100% | 100% | 99 |
| 121377 | RS Tk. II M. Ridwan Meuraksa | 5 | 2022 | 89% | 83% | 100% | 100% | 82.51% | 0% | 90.46% | 100% | 94.24% | 100% | 100% | 100% | 0 |
| 121378 | RS Umum Daerah Cideres | 5 | 2022 | 83.61% | 94% | 86.67% | 66.67% | 75.55% | 23.3% | 96.46% | 99.48% | 67.68% | 74.17% | 100% | 100% | 0 |
| 121379 | RS Mitra Plumbon Majalengka | 5 | 2022 | 91.12% | 98% | 100% | 100% | 24.99% | 100% | 50.37% | 100% | 78.53% | 100% | 100% | 75% | 86.46 |
| 121380 | RS Umum Medika Permata Hijau | 5 | 2022 | 91.7% | 91% | 100% | 0% | 97.67% | 20.34% | 94.39% | 100% | 99.05% | 80% | 60.07% | 100% | |
| 121381 | RS Menteng Mitra Afia | 5 | 2022 | 99.15% | 100% | 100% | 100% | 99.43% | 0.66% | 65.08% | 90% | 86.77% | 0% | 100% | 100% | 85 |
| 121382 | RS Umum Daerah Kalideres | 5 | 2022 | 91.22% | 100% | 100% | 100% | 50.3% | 0% | 78.57% | 100% | 99.7% | 0% | 98.91% | 100% | 89.25 |
| 121383 | RS Umum Kuningan Medical Center | 5 | 2022 | 68% | 76% | 85.71% | 100% | 100% | 0% | 94.81% | 100% | 86.52% | 78.57% | 86.21% | 100% | 91.8 |
| 121384 | RS Umum Mitra Kemayoran | 5 | 2022 | 98.29% | 100% | 99.99% | 0% | 99.01% | 0% | 84.84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121385 | RS Umum Daerah Arjawinangun | 5 | 2022 | 98.08% | 98% | 99.01% | 0% | 91.2% | 8.62% | 86.26% | 96.07% | 94.45% | 86.22% | 98.73% | 100% | 0 |
| 121386 | RS Umum TNI AU Lanud Sulaiman | 5 | 2022 | 90.5% | 100% | 94.59% | 0% | 87.14% | 0% | 92.55% | 0% | 89.79% | 0% | 0% | 100% | 0 |
| 121387 | RS Umum Daerah Kembangan | 5 | 2022 | 100% | 100% | 100% | 92.86% | 86.57% | 2.91% | 86.88% | 63.16% | 97.44% | 88% | 100% | 0% | 0 |
| 121388 | RS Umum Daerah Johar Baru | 5 | 2022 | 93.5% | 94% | 95% | 0% | 89.66% | 14.29% | 74.83% | 100% | 89.79% | 0% | 96.83% | 100% | 0 |
| 121389 | RS Hermina Soreang | 5 | 2022 | 44% | 92% | 100% | 100% | 100% | 4.55% | 97.46% | 100% | 0% | 100% | 100% | 100% | 97.66 |
| 121390 | RS Umum Daerah dr. Soekardjo | 5 | 2022 | 0% | 0% | 100% | 0% | 0% | 0% | 97.27% | 0% | 0% | 0% | 100% | 100% | 0 |
| 121391 | RS Ibu dan Anak Ibnu Sina | 5 | 2022 | 94% | 94% | 100% | 100% | 86.13% | 3.33% | 80% | 100% | 80.65% | 15% | 100% | 100% | 0 |
| 121392 | RS Ibu dan Anak Tambak | 5 | 2022 | 86.56% | 100% | 100% | 100% | 100% | 0% | 79.79% | 100% | 86.97% | 100% | 100% | 100% | 0 |
| 121393 | RS Umum Akademik Atma Jaya | 5 | 2022 | 84.5% | 100% | 98.71% | 0% | 73.17% | 9.26% | 50% | 100% | 97.52% | 100% | 100% | 100% | 66.8 |
| 121394 | RS Umum Daerah dr. Slamet Garut | 5 | 2022 | 85.74% | 56% | 0% | 0% | 72.88% | 0% | 0% | 0% | 99.98% | 0% | 0% | 0% | 0 |
| 121395 | RS Jantung Hasna Medika Kuningan | 5 | 2022 | 100% | 100% | 100% | 0% | 12.86% | 0% | 82% | 100% | 96.75% | 63.33% | 100% | 100% | 87 |
| 121396 | RS Khusus Mata Jakarta Eye Center Kedoya | 5 | 2022 | 86% | 100% | 100% | 0% | 71.45% | 4.01% | 93.81% | 100% | 0% | 0% | 100% | 100% | 0 |
| 121397 | RS Umum Hermina Daan Mogot | 5 | 2022 | 91.29% | 98% | 100% | 100% | 91.3% | 97.42% | 90.44% | 100% | 86.85% | 79.26% | 100% | 100% | 99.96 |
| 121398 | RS Umum Bunda Jakarta | 5 | 2022 | 96.26% | 100% | 98.94% | 100% | 63.34% | 3.2% | 91.59% | 70% | 96.95% | 44.44% | 99.3% | 74.14% | 82.25 |
| 121399 | RS Pertamina Cirebon | 5 | 2022 | 92% | 100% | 100% | 100% | 89.84% | 0% | 83.99% | 100% | 81.94% | 92.31% | 0% | 0% | 0 |
| 121400 | RS Umum Daerah Pameungpeuk Prov. Jabar | 5 | 2022 | 81% | 97% | 97.94% | 88.89% | 75.95% | 0.83% | 94.94% | 97.5% | 69.93% | 87.69% | 97.94% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.