Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 121301 | RS Daerah Madani Kota Pekanbaru | 11 | 2022 | 86.62% | 100% | 100% | 92.86% | 85.12% | 2.74% | 97.75% | 100% | 100% | 0% | 100% | 100% | 0 |
| 121302 | RS Siloam Sriwijaya Palembang | 11 | 2022 | 97.15% | 100% | 100% | 66.67% | 45.54% | 22.04% | 90.6% | 98.6% | 100% | 68% | 100% | 75% | 0 |
| 121303 | RS Ibu dan Anak Bunda Noni | 11 | 2022 | 77.5% | 100% | 94.29% | 10% | 86.21% | 0% | 85.71% | 100% | 100% | 100% | 100% | 0% | 88.5 |
| 121304 | RS Umum Daerah Semende Darat Laut | 11 | 2022 | 78.29% | 100% | 56.86% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0 |
| 121305 | RS AR Bunda Kota Prabumulih | 11 | 2022 | 83.18% | 89% | 100% | 100% | 100% | 98.24% | 99.48% | 100% | 83.72% | 70.97% | 100% | 0% | 0 |
| 121306 | RS Pertamina Dumai | 11 | 2022 | 97.12% | 97% | 100% | 0% | 90.91% | 0% | 79.38% | 100% | 94.82% | 96.67% | 100% | 100% | 0 |
| 121307 | RS Bhayangkara Jambi | 11 | 2022 | 98.01% | 100% | 100% | 97.44% | 80.39% | 3.6% | 65.29% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 121308 | RS Khusus Mata Pekanbaru Eye Center | 11 | 2022 | 93.25% | 99% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 121309 | RS Umum Pusri Palembang | 11 | 2022 | 94.49% | 100% | 100% | 100% | 93.85% | 0.54% | 60.9% | 100% | 98.81% | 100% | 100% | 100% | 0 |
| 121310 | RS Umum dr. AK. Gani Kota Palembang | 11 | 2022 | 89.79% | 100% | 100% | 100% | 72.79% | 3.33% | 81.98% | 100% | 98.81% | 100% | 100% | 100% | 0 |
| 121311 | RS Pertamina Kota Prabumulih | 11 | 2022 | 93.15% | 97% | 100% | 100% | 98% | 0% | 89.37% | 100% | 99.97% | 89% | 100% | 100% | 0 |
| 121312 | RS Umum Daerah Gelumbang | 11 | 2022 | 45.5% | 85% | 100% | 0% | 96.19% | 0% | 100% | 0% | 100% | 100% | 0% | 100% | 1 |
| 121313 | Charitas Hospital Kenten | 11 | 2022 | 94.46% | 100% | 99.87% | 0% | 95.78% | 0% | 60.78% | 100% | 96.22% | 100% | 100% | 100% | 0 |
| 121314 | RS Umum Trijaya Medical Center | 11 | 2022 | 87% | 89% | 100% | 0% | 84.59% | 0% | 85.47% | 100% | 85.4% | 100% | 100% | 100% | 0 |
| 121315 | RS Umum Daerah Haji Abdoel Madjid Batoe | 11 | 2022 | 87.5% | 97% | 100% | 100% | 91.5% | 0% | 88% | 82.05% | 91% | 89% | 100% | 100% | 0 |
| 121316 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 11 | 2022 | 89.12% | 95% | 100% | 0% | 29.04% | 0% | 98.04% | 100% | 99.69% | 100% | 100% | 100% | 0 |
| 121317 | RS Umum Universitas Riau | 11 | 2022 | 86% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 83.19% | 100% | 100% | 0% | 88 |
| 121318 | RS Umum Daerah Raden Mattaher Jambi | 11 | 2022 | 94.99% | 96% | 96.23% | 45.83% | 64.16% | 1.35% | 89.28% | 100% | 97.85% | 59.95% | 92.88% | 100% | 0 |
| 121319 | RS Umum Daerah Gandus Palembang | 11 | 2022 | 77.3% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 87.73% | 0% | 0% | 0% | 0 |
| 121320 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 11 | 2022 | 86% | 100% | 89.73% | 0% | 91.53% | 0% | 0% | 0% | 100% | 97.89% | 100% | 100% | 0 |
| 121321 | RS Umum Daerah Muara Beliti | 11 | 2022 | 90.5% | 100% | 100% | 0% | 92% | 0% | 86.67% | 100% | 98.82% | 0% | 100% | 0% | 0 |
| 121322 | RS Umum Daerah Kabupaten Empat Lawang | 11 | 2022 | 89.86% | 94% | 100% | 100% | 96.13% | 0% | 92.4% | 100% | 97.78% | 88.89% | 98.99% | 84.62% | 0 |
| 121323 | RS Umum Daerah Sungai Lilin | 11 | 2022 | 85% | 85% | 100% | 100% | 64.5% | 0% | 100% | 100% | 88.46% | 89% | 100% | 100% | 79.48 |
| 121324 | RS Ibu dan Anak Mama | 11 | 2022 | 90.86% | 78% | 50% | 50% | 85.62% | 25% | 75% | 100% | 92.66% | 69.23% | 100% | 60% | 95.18 |
| 121325 | RS Jabal Rahmah Medika | 11 | 2022 | 89.86% | 100% | 100% | 100% | 97.39% | 0% | 82.05% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121326 | RS Pratama Pendopo | 11 | 2022 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100 |
| 121327 | RS Khusus Mata SMEC Pekanbaru | 11 | 2022 | 100% | 100% | 100% | 0% | 88% | 2% | 100% | 100% | 97% | 100% | 100% | 100% | 0 |
| 121328 | RS Bhayangkara M. Hasan Palembang | 11 | 2022 | 89.31% | 86% | 92.7% | 100% | 80.92% | 1.89% | 98.17% | 100% | 99.65% | 100% | 96.55% | 0% | 0 |
| 121329 | RS Umum Daerah Lahat | 11 | 2022 | 86.09% | 0% | 100% | 88.89% | 94.71% | 0% | 100% | 99.55% | 99.88% | 100% | 100% | 0% | 80 |
| 121330 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 11 | 2022 | 80.3% | 100% | 100% | 100% | 78.11% | 1.38% | 93.23% | 100% | 100% | 63.74% | 100% | 100% | 0 |
| 121331 | RS Umum Pekanbaru Medical Center | 11 | 2022 | 88.5% | 99% | 95.84% | 66.67% | 77.97% | 4.17% | 82.17% | 100% | 99.51% | 75% | 100% | 75% | 0 |
| 121332 | RS Tk. IV Pekanbaru | 11 | 2022 | 100% | 100% | 100% | 100% | 98.33% | 100% | 96.72% | 100% | 97.67% | 100% | 100% | 100% | 0 |
| 121333 | RS Prof. Dr. Tabrani | 11 | 2022 | 83.53% | 97% | 96.33% | 0% | 18.95% | 0% | 72.67% | 100% | 95.81% | 76.47% | 100% | 100% | 0 |
| 121334 | RS Umum Daerah Sukadana | 11 | 2022 | 75% | 80% | 90% | 20% | 75% | 100% | 100% | 100% | 99.34% | 0% | 100% | 100% | 0 |
| 121335 | RS Umum Islam Asy-Syifaa Bandar Jaya | 11 | 2022 | 88.04% | 92% | 98.91% | 100% | 76.5% | 1.27% | 44.65% | 100% | 99.49% | 100% | 100% | 83.33% | 0 |
| 121336 | RS Umum Daerah Petala Bumi | 11 | 2022 | 66.5% | 87% | 100% | 0% | 61.02% | 1.49% | 87.5% | 100% | 91.22% | 87.5% | 100% | 55.56% | 0 |
| 121337 | RS Bhayangkara Jitra Kota Bengkulu | 11 | 2022 | 97% | 97% | 100% | 100% | 86.26% | 0% | 60.5% | 100% | 100% | 97.14% | 77.08% | 100% | 0 |
| 121338 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 11 | 2022 | 93.5% | 98% | 100% | 0% | 94.25% | 0% | 100% | 99.46% | 99.55% | 100% | 0% | 0% | 0 |
| 121339 | RS Umum Daerah Batin Mangunang | 11 | 2022 | 72.5% | 92% | 94.12% | 66.67% | 75% | 4% | 77.78% | 83.33% | 69.23% | 66.67% | 78.57% | 63.16% | 73.6 |
| 121340 | RS Umum Daerah Kaur | 11 | 2022 | 84.25% | 85% | 85.55% | 100% | 97.87% | 0% | 99.01% | 96.66% | 88.85% | 88.35% | 75% | 100% | 0 |
| 121341 | RS Umum Puri Husadatama | 11 | 2022 | 81% | 85% | 99.38% | 0% | 96.25% | 8.33% | 81.08% | 92.44% | 0% | 0% | 100% | 100% | |
| 121342 | RS Umum Daerah Pringsewu | 11 | 2022 | 78.99% | 84% | 83.91% | 0% | 54.51% | 10.42% | 99.15% | 57.14% | 84.17% | 85.71% | 100% | 0% | 0 |
| 121343 | RS Umum Ummi Bengkulu | 11 | 2022 | 96.82% | 100% | 99.48% | 62.5% | 47.52% | 0.75% | 63.4% | 100% | 100% | 62.04% | 100% | 100% | 0 |
| 121344 | RS Bhayangkara Tk. III Kota Pekanbaru | 11 | 2022 | 97.71% | 96% | 100% | 100% | 100% | 0% | 89.19% | 100% | 99.36% | 93.62% | 97.06% | 100% | 74 |
| 121345 | RS Umum Aka Medika Sribhawono | 11 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 87.5% | 100% | 100% | 100% | 79 |
| 121346 | RS Umum Daerah Mukomuko | 11 | 2022 | 90.5% | 97% | 41.69% | % | 99.42% | 0% | 80.53% | 67.27% | 97.2% | 86.96% | 0% | 0% | 0 |
| 121347 | RS Umum Lancang Kuning | 11 | 2022 | 100% | 100% | 100% | 100% | 90.91% | 0% | 90.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 121348 | RS Ibu dan Anak Ibunda | 11 | 2022 | 97.09% | 100% | 100% | 76.92% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 121349 | RS Ibu dan Anak Mawar | 11 | 2022 | 93% | 100% | 100% | 100% | 96.83% | 0% | 95.6% | 80% | 95.98% | 100% | 100% | 100% | 86 |
| 121350 | RS Umum Daerah Arifin Achmad | 11 | 2022 | 94.65% | 98% | 98.43% | 40% | 60.74% | 0% | 66.01% | 100% | 82.63% | 97.14% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
