Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 121901 | RS Umum Hermina Pasteur | 10 | 2021 | - | 88.07% | 95% | 100% | 100% | 76.67% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 95.82 |
| 121902 | RS Hermina OPI Jakabaring | 10 | 2021 | - | 88.5% | 100% | 100% | 100% | 80% | 0% | 100% | 100% | 100% | 92.65% | 100% | 100% | 100 |
| 121903 | RS Umum Daerah Subang | 10 | 2021 | - | 91.18% | 95% | 95.71% | 0% | 100% | 0% | 96.9% | 0% | 95.19% | 0% | 99.91% | 100% | 0 |
| 121904 | RS Umum Daerah Lahat | 10 | 2021 | - | 100% | 100% | 100% | 85.71% | 97% | 0% | 100% | 93.92% | 100% | 100% | 100% | 0% | 90 |
| 121905 | RS Syahid Al Irsyad | 10 | 2021 | - | 50% | 88% | 75% | 70% | 78% | 5% | 80% | 80% | 75% | 75% | 70% | 70% | 78 |
| 121906 | RS Umum Daerah Arifin Achmad | 10 | 2021 | - | 97.53% | 0% | 98.17% | 0% | 0% | 0% | 76.8% | 100% | 0% | 0% | 79.93% | 66.67% | 84.52 |
| 121907 | RS Mitra Plumbon Majalengka | 10 | 2021 | - | 89.25% | 96% | 100% | 100% | 100% | 1.02% | 100% | 100% | 88.1% | 84.21% | 100% | 100% | 81.73 |
| 121908 | RS Umum Daerah Gunung Jati | 10 | 2021 | - | 96.33% | 98% | 98.47% | 70.59% | 11.09% | 2.24% | 94.3% | 92.37% | 70.54% | 94.19% | 99.87% | 100% | 94.65 |
| 121909 | RS Jantung Hasna Medika Kuningan | 10 | 2021 | - | 100% | 100% | 100% | 0% | 6.29% | 0% | 75.59% | 100% | 95.43% | 70.83% | 100% | 100% | 89 |
| 121910 | RS Ibu Anak Puri Adhya Paramita | 10 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 121911 | RS Umum Melania | 10 | 2021 | - | 79% | 97% | 100% | 100% | 65% | 0% | 100% | 100% | 97% | 94% | 100% | 100% | 79.6 |
| 121912 | RS Umum Vania | 10 | 2021 | - | 87.08% | 100% | 99.83% | 100% | 98.49% | 0% | 65.83% | 83.33% | 100% | 0% | 100% | 0% | 97.42 |
| 121913 | RS Paru Dr. H. A. Rotinsulu | 10 | 2021 | - | 90.95% | 100% | 100% | 0% | 57.95% | 0% | 83.37% | 100% | 83.17% | 100% | 75% | 100% | 95.1 |
| 121914 | RS Umum Pusri Palembang | 10 | 2021 | - | 95.14% | 100% | 100% | 30% | 93.49% | 0.86% | 46.04% | 100% | 94.29% | 100% | 100% | 100% | 80 |
| 121915 | RS Umum Medirossa Cikarang | 10 | 2021 | - | 100% | 100% | 98% | 100% | 82% | 0% | 89% | 100% | 92% | 88.5% | 87.5% | 85.71% | 86 |
| 121916 | RS Umum Daerah Bandung Kiwari | 10 | 2021 | - | 93.99% | 99% | 98.65% | 100% | 43.82% | 0% | 94.55% | 97.56% | 100% | 57.89% | 88.14% | 100% | 86.94 |
| 121917 | RS Umum Daerah Kab.Bekasi | 10 | 2021 | - | 68.42% | 0% | 0% | 0% | 89.87% | 0% | 66.98% | 97.36% | 0% | 0% | 0% | 80% | 81.1 |
| 121918 | RS Umum Ananda | 10 | 2021 | - | 87.5% | 100% | 98.28% | 100% | 77.14% | 97.4% | 63.64% | 92.31% | 85.82% | 94.93% | 100% | 100% | 96.2 |
| 121919 | RS Umum Daerah Kota Bandung | 10 | 2021 | - | 78.5% | 95% | 100% | 76.67% | 60% | 100% | 98.5% | 97.5% | 93.5% | 84.5% | 100% | 100% | 86.6 |
| 121920 | RS Umum Myria Palembang | 10 | 2021 | - | 0% | 0% | 100% | 0% | 0% | 7.43% | 76.8% | 100% | 98.82% | 85.59% | 100% | 100% | 91.23 |
| 121921 | RS Hermina Karawang | 10 | 2021 | - | 100% | 100% | 90% | 100% | 100% | 100% | 80% | 100% | 100% | 100% | 90% | 100% | 90 |
| 121922 | RS Hermina Palembang | 10 | 2021 | - | 97.62% | 100% | 100% | 100% | 100% | 0.69% | 95.24% | 100% | 97.78% | 94.35% | 100% | 100% | 90 |
| 121923 | RS Umum Hermina Arcamanik | 10 | 2021 | - | 88.95% | 100% | 100% | 100% | 90.32% | 0% | 100% | 100% | 99.93% | 80.53% | 100% | 100% | 98.44 |
| 121924 | RS Umum Lira Medika | 10 | 2021 | - | 95.6% | 97% | 99.1% | 0% | 75.65% | 0% | 77.43% | 98.63% | 91.81% | 79.59% | 94.42% | 100% | 87.07 |
| 121925 | RS Umum Hermina Galaxy | 10 | 2021 | - | 83.93% | 100% | 100% | 100% | 83.33% | 0% | 100% | 100% | 99.96% | 83.33% | 100% | 100% | 98.6 |
| 121926 | Charitas Hospital Belitang | 10 | 2021 | - | 97.97% | 98% | 100% | 100% | 100% | 2.22% | 91.84% | 100% | 100% | 53.33% | 100% | 100% | 89.47 |
| 121927 | RS Umum Daerah Muara Dua | 10 | 2021 | - | 79.57% | 28% | 100% | 100% | 2.44% | 0% | 85.03% | 100% | 100% | 0% | 92.7% | 0% | 82.33 |
| 121928 | RS Umum Daerah Haji Abdoel Madjid Batoe | 10 | 2021 | - | 95% | 96% | 100% | 100% | 95% | 100% | 90% | 100% | 100% | 90% | 100% | 100% | 89 |
| 121929 | RS Hermina Pekanbaru | 10 | 2021 | - | 89% | 94% | 84.44% | 100% | 100% | 85% | 100% | 100% | 100% | 83.33% | 100% | 100% | 100 |
| 121930 | RS Umum Ridhoka Salma | 10 | 2021 | - | 41% | 96% | 100% | 100% | 97.37% | 0% | 87.18% | 100% | 89.44% | 0% | 0% | 0% | 0 |
| 121931 | RS Umum Daerah Gandus Palembang | 10 | 2021 | - | 65.73% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 86.4 |
| 121932 | RS Umum Saraswati | 10 | 2021 | - | 97% | 100% | 100% | 0% | 81.25% | 0% | 67.19% | 100% | 92.01% | 71.88% | 100% | 100% | 100 |
| 121933 | RS Khusus Mata Pekanbaru Eye Center | 10 | 2021 | - | 89% | 100% | 100% | 0% | 89.09% | 3.53% | 81.52% | 100% | 54.33% | 82.19% | 100% | 100% | 92.67 |
| 121934 | RS Umum Daerah 45 Kuningan | 10 | 2021 | - | 95.87% | 98% | 98.69% | 0% | 13.98% | 0.84% | 68.94% | 100% | 98.82% | 0% | 88.28% | 100% | 79.53 |
| 121935 | RS Umum Daerah Hasanuddin Damrah Manna | 10 | 2021 | - | 86.5% | 100% | 100% | 90% | 84% | 3.12% | 94.74% | 100% | 80% | 90% | 100% | 80% | 79.34 |
| 121936 | RS Umum Awal Bros Panam | 10 | 2021 | - | 90.21% | 100% | 100% | 66.67% | 64.26% | 1.71% | 74.8% | 100% | 100% | 93.89% | 100% | 100% | 82.7 |
| 121937 | RS Umum Bayukarta | 10 | 2021 | - | 71.16% | 0% | 100% | 0% | 91.08% | 19.43% | 73.16% | 100% | 100% | 80% | 100% | 100% | 85.45 |
| 121938 | RS Umum Daerah Harapan dan Doa | 10 | 2021 | - | 98% | 95% | 97.22% | 60% | 79.44% | 2.04% | 98.31% | 90% | 88.14% | 100% | 99.65% | 100% | 80.29 |
| 121939 | RS Umum Daerah Sultan Thaha Saifuddin | 10 | 2021 | - | 100% | 97% | 76.34% | 88.89% | 70.27% | 3.45% | 96.24% | 86.56% | 93.55% | 94.62% | 91.4% | 70% | 77 |
| 121940 | RS Umum Rama Hadi | 10 | 2021 | - | 100% | 96% | 100% | 83.33% | 70.95% | 1.04% | 86.23% | 96% | 93.07% | 88.07% | 100% | 100% | 82 |
| 121941 | RS Panti Secanti | 10 | 2021 | - | 82.78% | 96% | 99.96% | 0% | 74.8% | 10.81% | 100% | 100% | 67.23% | 88% | 100% | 100% | 91 |
| 121942 | RS Umum Amanda | 10 | 2021 | - | 94.38% | 99% | 100% | 100% | 26.92% | 1.52% | 88.89% | 100% | 99.31% | 84.62% | 100% | 100% | 81 |
| 121943 | RS Umum Daerah Pasar Rebo | 10 | 2021 | - | 85.71% | 0% | 100% | 0% | 40.06% | 0% | 100% | 92.7% | 86.3% | 0% | 100% | 100% | 81.81 |
| 121944 | RS Umum Daerah Cengkareng | 10 | 2021 | - | 86.49% | 84% | 100% | 0% | 79.47% | 37.4% | 96.13% | 96.53% | 95.29% | 71.43% | 100% | 94.12% | 84.13 |
| 121945 | RS Umum Hermina Daan Mogot | 10 | 2021 | - | 91.2% | 97% | 100% | 90% | 91.67% | 4.93% | 84.38% | 100% | 100% | 80.39% | 100% | 100% | 99.36 |
| 121946 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 10 | 2021 | - | 99% | 100% | 100% | 100% | 73.23% | 100% | 76.79% | 98.8% | 98.74% | 66.94% | 98.74% | 100% | 94.66 |
| 121947 | RS Umum Daerah Budhi Asih | 10 | 2021 | - | 85.06% | 100% | 100% | 100% | 44.03% | 0.31% | 78% | 100% | 99.98% | 78.95% | 100% | 100% | 87.45 |
| 121948 | RS Umum Cinta Kasih Tzu Chi | 10 | 2021 | - | 80.61% | 93% | 99.67% | 5.41% | 0% | 3.26% | 98.75% | 98.61% | 75.28% | 100% | 99% | 100% | 89.96 |
| 121949 | RS Umum Daerah Kembangan | 10 | 2021 | - | 93.18% | 100% | 100% | 92.86% | 95.31% | 0.89% | 91.67% | 100% | 92.69% | 100% | 100% | 100% | 0 |
| 121950 | RS Umum Daerah Kebayoran Lama | 10 | 2021 | - | 85% | 100% | 100% | 100% | 0% | 0% | 82.11% | 100% | 91.04% | 0% | 100% | 100% | 100 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.