Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 122801 | RS Umum Pelabuhan Tanjung Priok | 11 | 2021 | - | 82.34% | 83% | 100% | 0% | 73.68% | 0% | 69.99% | 99% | 100% | 37.38% | 59.67% | 100% | 100 |
| 122802 | RS Khusus Ibu dan Anak Brawijaya | 11 | 2021 | - | 89.69% | 94% | 98.37% | 100% | 77.4% | 0% | 84.47% | 100% | 97.08% | 85.34% | 100% | 100% | 100 |
| 122803 | RS Umum Daerah Kebayoran Lama | 11 | 2021 | - | 84% | 100% | 100% | 100% | 30% | 0% | 100% | 100% | 97.96% | 0% | 100% | 100% | 100 |
| 122804 | RS Ibu dan Anak Mutiara Putri | 11 | 2021 | - | 85.15% | 88% | 90% | 0% | 66.67% | 0% | 81.88% | 100% | 91.67% | 61.4% | 81.01% | 100% | 78.6 |
| 122805 | RS Ibu dan Anak Restu Bunda | 11 | 2021 | - | 100% | 100% | 100% | 90.91% | 99.55% | 5.71% | 100% | 100% | 99.59% | 100% | 100% | 100% | 100 |
| 122806 | RS Umum Daerah Kembangan | 11 | 2021 | - | 94.03% | 99% | 100% | 11.11% | 89.83% | 2.8% | 53.54% | 100% | 88.5% | 100% | 100% | 100% | 84 |
| 122807 | RS Umum Permata Medika Kebumen | 11 | 2021 | - | 92.22% | 100% | 100% | 100% | 52.08% | 0% | 56.55% | 100% | 76.79% | 83.93% | 100% | 100% | 84.51 |
| 122808 | RS Umum Daerah Cilincing | 11 | 2021 | - | 91.19% | 98% | 100% | 100% | 100% | 0% | 81.33% | 100% | 99.98% | 100% | 100% | 100% | 85 |
| 122809 | RS Umum Pertamina-Bintang Amin Lampung | 11 | 2021 | - | 90% | 89% | 92.18% | 100% | 58.7% | 3.33% | 86.74% | 100% | 97.14% | 100% | 100% | 100% | 33 |
| 122810 | RS Umum Materna | 11 | 2021 | - | 16.5% | 100% | 100% | 0% | 100% | 0% | 38.78% | 100% | 0% | 100% | 100% | 0% | 82.23 |
| 122811 | RS Umum Daerah Tanjung Priok | 11 | 2021 | - | 82.05% | 100% | 100% | 0% | 91.49% | 0% | 100% | 87.5% | 98.75% | 0% | 100% | 100% | 86 |
| 122812 | RS Pendidikan Universitas Syiah Kuala | 11 | 2021 | - | 82.44% | 80% | 92% | 0% | 60.61% | 0% | 70.44% | 100% | 100% | 100% | 90% | 0% | 80.73 |
| 122813 | RS Ibu dan Anak St. Yusuf | 11 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 96.7 |
| 122814 | RS Umum Graha Husada | 11 | 2021 | - | 82% | 77% | 93.49% | 75% | 68.73% | 0% | 86.69% | 100% | 76.3% | 62.86% | 100% | 100% | 73.81 |
| 122815 | RS Umum Firdaus | 11 | 2021 | - | 78.21% | 86% | 73.6% | 30.36% | 97.04% | 0% | 99.24% | 100% | 72.13% | 50% | 68.35% | 100% | 84.52 |
| 122816 | RS Khusus Mata Permana Sari | 11 | 2021 | - | 6.67% | 27% | 27.27% | 0% | 13.04% | 4.44% | 4.35% | 0% | 80% | 26.67% | 30.77% | 27.03% | 85 |
| 122817 | RS Umum Cinta Kasih Tzu Chi | 11 | 2021 | - | 93.3% | 82% | 99.75% | 100% | 72.31% | 2.59% | 99.75% | 97.32% | 74.1% | 97.37% | 100% | 100% | 89.96 |
| 122818 | RS Umum Mardi Waluyo | 11 | 2021 | - | 95.53% | 91% | 100% | 0% | 99.5% | 0.85% | 92.51% | 100% | 100% | 0% | 99.93% | 100% | 80.54 |
| 122819 | RS Umum Islam Banjarnegara | 11 | 2021 | - | 57.29% | 68% | 100% | 100% | 99.78% | 0% | 37.95% | 100% | 64.17% | 72.69% | 100% | 100% | 74 |
| 122820 | RS Paru Dr. M. Goenawan Partowidigdo | 11 | 2021 | - | 70% | 97% | 100% | 100% | 92.27% | 0% | 88.06% | 100% | 92.31% | 99.13% | 100% | 100% | 87.2 |
| 122821 | RS Umum Daerah Tulang Bawang Barat | 11 | 2021 | - | 92.99% | 100% | 100% | 0% | 94.59% | 0% | 96% | 0% | 96.1% | 96% | 100% | 0% | 92 |
| 122822 | RS Umum Tugu Ibu | 11 | 2021 | - | 66.86% | 95% | 100% | 100% | 100% | 2.79% | 58.33% | 100% | 90% | 78.26% | 100% | 100% | 97.9 |
| 122823 | RS Umum Islam Malahayati | 11 | 2021 | - | 90% | 100% | 98.71% | 100% | 5.44% | 0% | 56.93% | 100% | 100% | 85.31% | 97.7% | 100% | 83 |
| 122824 | RS Umum Hermina Depok | 11 | 2021 | - | 99.33% | 99% | 100% | 100% | 100% | 0% | 88.71% | 100% | 100% | 100% | 100% | 100% | 99.12 |
| 122825 | RS Umum Asy-Syifa Medika | 11 | 2021 | - | 90% | 100% | 100% | 83.33% | 90% | 4.44% | 100% | 100% | 83.33% | 86.67% | 100% | 100% | 90 |
| 122826 | RS Umum Emmanuel | 11 | 2021 | - | 86.53% | 98% | 99.32% | 71.43% | 100% | 0% | 78.21% | 100% | 83.21% | 0% | 100% | 100% | 0 |
| 122827 | RS Khusus Bedah Kurnia Medical Center | 11 | 2021 | - | 67.5% | 100% | 100% | 0% | 90.91% | 0% | 66.67% | 66.67% | 88.89% | 76.92% | 0% | 90% | 80 |
| 122828 | RS Umum Cakra Husada | 11 | 2021 | - | 97.21% | 98% | 99.33% | 100% | 42.36% | 2.26% | 93.41% | 99.27% | 100% | 94.74% | 98.67% | 100% | 99.49 |
| 122829 | RS Umum Advent Bandar Lampung | 11 | 2021 | - | 100% | 100% | 100% | 0% | 79.22% | 0% | 52.35% | 100% | 100% | 100% | 100% | 100% | 90 |
| 122830 | RS Ibu dan Anak Grand Family | 11 | 2021 | - | 77.28% | 89% | 100% | 0% | 100% | 0% | 0% | 100% | 99.92% | 0% | 99.29% | 88.24% | 90.41 |
| 122831 | RS Umum Permata Hati Metro | 11 | 2021 | - | 94.5% | 100% | 100% | 93.75% | 89.68% | 18.92% | 97.39% | 100% | 100% | 92.59% | 100% | 100% | 90 |
| 122832 | RS Metta Medika II | 11 | 2021 | - | 89.39% | 100% | 100% | 100% | 85.42% | 2.86% | 100% | 100% | 96.62% | 83.33% | 100% | 100% | 78.05 |
| 122833 | RS Umum Pekerja | 11 | 2021 | - | 84.5% | 100% | 100% | 86.36% | 100% | 1.1% | 81.72% | 100% | 100% | 82.93% | 100% | 100% | 87.01 |
| 122834 | RS Umum Daerah Langsa | 11 | 2021 | - | 53.5% | 74% | 93.88% | 92.31% | 39.18% | 0% | 86.27% | 100% | 100% | 0% | 100% | 100% | 85 |
| 122835 | RS Umum Daerah Kalideres | 11 | 2021 | - | 92.89% | 100% | 100% | 0% | 100% | 0% | 87.5% | 100% | 87.72% | 0% | 74.29% | 100% | 89.25 |
| 122836 | RS Ibu dan Anak Anugerah Medical Center Metro | 11 | 2021 | - | 87.5% | 100% | 100% | 100% | 98.53% | 4.35% | 100% | 100% | 93.85% | 81.97% | 100% | 87.5% | 79.69 |
| 122837 | RS Tk. IV 01.07.01 | 11 | 2021 | - | 82.32% | 100% | 90.38% | 0% | 75.49% | 5.26% | 78.74% | 100% | 99% | 78.76% | 94.95% | 83.33% | 72.1 |
| 122838 | RS Umum Muhammadiyah Metro | 11 | 2021 | - | 97.29% | 99% | 100% | 0% | 87.14% | 0% | 87.14% | 97.18% | 97.5% | 0% | 100% | 100% | 84.61 |
| 122839 | RS Umum Islam Metro | 11 | 2021 | - | 94.33% | 96% | 100% | 0% | 80.65% | 0% | 97.67% | 100% | 81.92% | 76.92% | 100% | 87.5% | 71.6 |
| 122840 | RS Umum Daerah Kebayoran Baru | 11 | 2021 | - | 98.19% | 100% | 100% | 100% | 100% | 100% | 96.7% | 100% | 96.13% | 0% | 100% | 100% | 93 |
| 122841 | RS Umum Duta Indah | 11 | 2021 | - | 95.93% | 100% | 97.87% | 88.89% | 80% | 15.38% | 78.31% | 26.47% | 81.8% | 0% | 89.61% | 100% | 84.2 |
| 122842 | RS Umum Palang Biru Gombong | 11 | 2021 | - | 100% | 100% | 100% | 50% | 79.38% | 0% | 62.9% | 100% | 99.97% | 84.78% | 100% | 100% | 81.97 |
| 122843 | RS Umum Daerah Tugu Koja | 11 | 2021 | - | 96.89% | 94% | 100% | 100% | 83.45% | 3.57% | 76.22% | 100% | 97.77% | 100% | 73.33% | 100% | 89.6 |
| 122844 | RS Umum Purwogondo | 11 | 2021 | - | 97.55% | 98% | 100% | 100% | 100% | 0% | 14.17% | 100% | 99.96% | 47.14% | 100% | 100% | 100 |
| 122845 | RS Umum Harapan | 11 | 2021 | - | 84.56% | 87% | 100% | 100% | 81.7% | 100% | 77% | 100% | 95.95% | 0% | 100% | 100% | 0 |
| 122846 | RS Hermina Lampung | 11 | 2021 | - | 89.66% | 94% | 100% | 100% | 90% | 0% | 85% | 100% | 0% | 100% | 100% | 100% | 99.1 |
| 122847 | RS Ibu dan Anak Aisyiah | 11 | 2021 | - | 90.76% | 100% | 100% | 100% | 69.23% | 0% | 85.37% | 100% | 100% | 73.47% | 100% | 100% | 76.74 |
| 122848 | RS Khusus Bedah Halimun | 11 | 2021 | - | 96.78% | 100% | 100% | 0% | 100% | 0% | 80.65% | 0% | 0% | 0% | 100% | 100% | 76.64 |
| 122849 | RS Ibu dan Anak Santa Anna | 11 | 2021 | - | 90% | 100% | 97.58% | 1.15% | 97.35% | 0% | 61.88% | 100% | 0% | 0% | 100% | 100% | 85.35 |
| 122850 | RS Umum PKU Muhammadiyah Sruweng | 11 | 2021 | - | 89.93% | 91% | 90% | 100% | 100% | 0% | 81.21% | 100% | 99.96% | 92.5% | 96% | 100% | 80 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.