Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 122901 | RS Umum Daerah H. Hanafie | 5 | 2022 | 85% | 100% | 100% | 100% | 95.1% | 0% | 94.77% | 96.85% | 86.89% | 100% | 100% | 95.24% | 0 |
| 122902 | RS Merangin Medical Centre | 5 | 2022 | 79.38% | 100% | 100% | 100% | 87.5% | 0% | 88.3% | 81.82% | 98% | 94.12% | 100% | 100% | 0 |
| 122903 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 5 | 2022 | 86.62% | 96% | 100% | % | 95.57% | % | 99.56% | 0% | 100% | 0% | 100% | 100% | |
| 122904 | RS Pratama Pendopo | 5 | 2022 | 94.5% | 95% | 94.5% | 0% | 94.5% | 0% | 100% | 0% | 100% | 91% | 86.67% | 83% | 90 |
| 122905 | RS Umum Daerah Bandar Negara Husada | 5 | 2022 | 26.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 84.38% | 0% | 100% | 0% | 0 |
| 122906 | RS Jiwa Tampan | 5 | 2022 | 91% | 94% | 100% | 0% | 97.62% | 0% | 24.49% | 100% | 99.17% | 100% | 83.67% | 100% | 0 |
| 122907 | RS Umum Daerah Dr H Abdul Moeloek | 5 | 2022 | 88% | 97% | 97.98% | 50% | 54.55% | 4.39% | 63.94% | 100% | 99.21% | 94.09% | 97.42% | 0% | 0 |
| 122908 | RS Umum Daerah Bayung Lincir | 5 | 2022 | 62% | 97% | 86.45% | 100% | 68.6% | 0% | 87.06% | 100% | 83.59% | 73.68% | 86.67% | 100% | 82.3 |
| 122909 | RS Islam Siti Khadijah | 5 | 2022 | 99.88% | 100% | 100% | 100% | 99.29% | 0% | 98.28% | 100% | 100% | 100% | 100% | 0% | 99.57 |
| 122910 | RS Umum Charitas Hospital Palembang | 5 | 2022 | 73.38% | 92% | 100% | 60% | 74.43% | 0% | 64.52% | 100% | 76.88% | 0% | 100% | 100% | 0 |
| 122911 | RS Ibu dan Anak Karunia Indah Medika | 5 | 2022 | 100% | 100% | 100% | 22.22% | 98.07% | 5.75% | 51.33% | 100% | 99.57% | 100% | 64.67% | 0% | 0 |
| 122912 | RS Mitra Medika Batang Hari | 5 | 2022 | 72% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 122913 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 5 | 2022 | 51.82% | 100% | 100% | 0% | 44.58% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 75.77 |
| 122914 | RS Umum Syafira | 5 | 2022 | 93.1% | 100% | 99.84% | 100% | 93.41% | 5.57% | 65.31% | 100% | 0.27% | 60% | 80% | 100% | 7.44 |
| 122915 | RS Hermina Pekanbaru | 5 | 2022 | 80% | 100% | 100% | 20% | 90.22% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 100 |
| 122916 | RS Bhayangkara M. Hasan Palembang | 5 | 2022 | 89.54% | 79% | 93.23% | 100% | 78.37% | 0.6% | 93.13% | 100% | 99.68% | 100% | 90.19% | 0% | 0 |
| 122917 | RS Jiwa Soeprapto Provinsi Bengkulu | 5 | 2022 | 90.68% | 100% | 100% | 0% | 90.06% | 0% | 88.97% | 100% | 89.17% | 91.02% | 100% | 83.33% | 77.85 |
| 122918 | RS Umum Daerah Gelumbang | 5 | 2022 | 86% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 90.91% | 100% | 100% | 79 |
| 122919 | RS Umum YK Madira Palembang | 5 | 2022 | 97% | 100% | 98% | 0% | 89% | 0% | 100% | 99% | 99% | 0% | 100% | 81% | 80 |
| 122920 | RS Umum Daerah Martapura | 5 | 2022 | 75.81% | 89% | 100% | 100% | 90% | 100% | 100% | 100% | 72.14% | 80% | 100% | 86.67% | 0 |
| 122921 | RS Umum Daerah Pringsewu | 5 | 2022 | 80.65% | 83% | 82.18% | 0% | 69.68% | 9.41% | 98.95% | 66.67% | 88.18% | 80% | 100% | 0% | 0 |
| 122922 | RS Umum Daerah Lubai Ulu | 5 | 2022 | 87.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 83.33% | 100% | 0% | 0 |
| 122923 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 5 | 2022 | 85.47% | 100% | 100% | 100% | 80.73% | 0% | 77.15% | 100% | 97.47% | 71.01% | 100% | 100% | 0 |
| 122924 | RS Daerah Madani Kota Pekanbaru | 5 | 2022 | 83.75% | 92% | 100% | 0% | 79.78% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 122925 | RS Umum Daerah Muara Dua | 5 | 2022 | 78.26% | 54% | 99.97% | 100% | 7.36% | 0% | 83.64% | 100% | 100% | 0% | 80.29% | 0% | 80.4 |
| 122926 | RS Bhayangkara Tk. III Kota Pekanbaru | 5 | 2022 | 95.2% | 84% | 93.5% | 100% | 84% | 0% | 80% | 100% | 96.67% | 80% | 100% | 100% | 0 |
| 122927 | RS Pelabuhan Palembang | 5 | 2022 | 95.24% | 100% | 100% | 60% | 85.67% | 0% | 74.04% | 100% | 97.31% | 95.07% | 100% | 100% | 82.48 |
| 122928 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 5 | 2022 | 93.5% | 98% | 100% | 0% | 94.78% | 0% | 100% | 86.24% | 99.25% | 100% | 0% | 0% | 0 |
| 122929 | RS Umum Daerah Talang Ubi | 5 | 2022 | 71% | 85% | 88% | 100% | 97.55% | 100% | 100% | 100% | 96.92% | 100% | 96.67% | 100% | 0 |
| 122930 | RS Siloam Sriwijaya Palembang | 5 | 2022 | 93.16% | 98% | 99.07% | 25% | 51.31% | 18.08% | 86.36% | 93.12% | 100% | 77.42% | 98.01% | 95.45% | 93 |
| 122931 | RS Umum Daerah Dr. M. Yunus Bengkulu | 5 | 2022 | 93.01% | 89% | 100% | 100% | 49.37% | 13.22% | 100% | 100% | 81.53% | 97.22% | 96.61% | 80% | 0 |
| 122932 | RS Ibu Anak Hidayah Ibu | 5 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 94.26% | 100% | 100% | 0% | 100 |
| 122933 | RS Tk. III 02.06.01 dr. Bratanata | 5 | 2022 | 99.28% | 99% | 99.58% | 100% | 63.67% | 0% | 81.4% | 90.77% | 100% | 90% | 88.62% | 87.5% | 98 |
| 122934 | RS Natar Medika | 5 | 2022 | 82.67% | 98% | 87.4% | 90% | 86.96% | 25.93% | 77.05% | 100% | 94.92% | 91.67% | 87.62% | 77.78% | 0 |
| 122935 | RS Pertamina Dumai | 5 | 2022 | 95% | 93% | 100% | 33.33% | 100% | 0% | 80.18% | 100% | 92.91% | 100% | 100% | 100% | 76.62 |
| 122936 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 5 | 2022 | 86.81% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.21% | 62.5% | 100% | 100% | 81 |
| 122937 | RS Umum Daerah Ogan Komering Ulu Timur | 5 | 2022 | 81.5% | 79% | 100% | 100% | 42.5% | 76.47% | 100% | 92.34% | 77.5% | 0% | 100% | 100% | 0 |
| 122938 | RS Tiara Sella | 5 | 2022 | 90% | 93% | 100% | 87.5% | 100% | 1.68% | 100% | 100% | 83.99% | 80% | 100% | 100% | 0 |
| 122939 | RS Hermina Palembang | 5 | 2022 | 97.79% | 100% | 100% | 100% | 86.67% | 0.37% | 93.33% | 100% | 100% | 92.42% | 100% | 100% | 98 |
| 122940 | RS Umum Daerah Lahat | 5 | 2022 | 87.01% | 86% | 100% | 88.89% | 94.71% | 0% | 100% | 95.3% | 99.88% | 100% | 100% | 100% | 14 |
| 122941 | Charitas Hospital Belitang | 5 | 2022 | 95.1% | 100% | 100% | 100% | 100% | 2.03% | 94.44% | 100% | 99.7% | 80% | 100% | 100% | 84.23 |
| 122942 | RS Umum Daerah Kota Dumai | 5 | 2022 | 80.08% | 0% | 100% | 0% | 32.98% | 0% | 0% | 100% | 78.96% | 0% | 100% | 0% | 77 |
| 122943 | RS Bunda Medika Jakabaring | 5 | 2022 | 83.57% | 0% | 100% | 80% | 67.9% | 0% | 87.59% | 100% | 99.64% | 91.53% | 100% | 100% | 90 |
| 122944 | RS Umum Bina Kasih | 5 | 2022 | 84% | 97% | 100% | 100% | 80.45% | 100% | 84.11% | 100% | 96.19% | 83.33% | 100% | 100% | 0 |
| 122945 | RS Islam At-Taqwa Gumawang | 5 | 2022 | 78.46% | 96% | 82% | 100% | 64.99% | 0% | 85.19% | 100% | 87.25% | 0% | 100% | 100% | 86 |
| 122946 | RS Bhayangkara Jitra Kota Bengkulu | 5 | 2022 | 81% | 74% | 100% | 100% | 36.05% | 0% | 64.87% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 122947 | RS Umum Daerah Raden Mattaher Jambi | 5 | 2022 | 95.44% | 98% | 94.4% | 74.07% | 80.26% | 3.08% | 83.98% | 100% | 98.53% | 0% | 98.28% | 100% | 86.85 |
| 122948 | RS Santa Maria Pekanbaru | 5 | 2022 | 90.67% | 100% | 100% | 100% | 93.95% | 0% | 86.7% | 100% | 100% | 100% | 100% | 100% | 97.68 |
| 122949 | RS Siti Khodijah | 5 | 2022 | 76.5% | 83% | 86.67% | 73.68% | 57.08% | 0% | 70.91% | 100% | 86.54% | 71.43% | 96.36% | 50% | |
| 122950 | RS Umum Daerah Sultan Thaha Saifuddin | 5 | 2022 | 88.5% | 96% | 63.35% | 100% | 40.6% | 0% | 100% | 100% | 99.05% | 71.83% | 74.55% | 70% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
