Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 124151 | RS Umum Daerah Pademangan | 3 | 2021 | - | 79.62% | 76% | 90.48% | 0% | 0% | 0% | 69.9% | 100% | 72.49% | 70% | 55.56% | 100% | 91.95 |
| 124152 | RS Umum Daerah Tanjung Priok | 3 | 2021 | - | 94.77% | 100% | 100% | 0% | 33.1% | 0% | 100% | 100% | 95.36% | 0% | 100% | 100% | 92 |
| 124153 | RS Hermina OPI Jakabaring | 3 | 2021 | - | 87% | 100% | 100% | 100% | 100% | 0% | 95.31% | 100% | 99.96% | 86.78% | 100% | 100% | 80 |
| 124154 | RS Umum Daerah Kembangan | 3 | 2021 | - | 90.95% | 100% | 100% | 80% | 78.12% | 0% | 94.08% | 100% | 92.03% | 100% | 100% | 0% | 82 |
| 124155 | RS Umum Hermina Podomoro | 3 | 2021 | - | 96% | 98% | 100% | 100% | 94.12% | 2.33% | 100% | 100% | 100% | 96.67% | 100% | 100% | 97 |
| 124156 | RS Keluarga Sehat Tayu | 3 | 2021 | - | 96.5% | 87% | 100% | 0% | 77.03% | 7.89% | 100% | 100% | 100% | 0% | 100% | 100% | 90 |
| 124157 | RS Umum Islam Harapan Anda | 3 | 2021 | - | 99.01% | 100% | 100% | 80% | 98.71% | 2.22% | 84.97% | 99.07% | 99.74% | 94.44% | 100% | 100% | 84.45 |
| 124158 | RS Gigi dan Mulut Soelastri | 3 | 2021 | - | 85.47% | 97% | 100% | 0% | 91.43% | 0% | 100% | 0% | 97.61% | 94.74% | 100% | 100% | 89.87 |
| 124159 | RS Gigi dan Mulut UGM Prof. Soedomo | 3 | 2021 | - | 99.54% | 100% | 93.19% | 0% | 92.53% | 0% | 0% | 100% | 100% | 0% | 100% | 100% | 82.26 |
| 124160 | Charitas Hospital Klepu | 3 | 2021 | - | 88.56% | 96% | 93.23% | 0% | 84.13% | 0% | 54.32% | 100% | 98.53% | 92.31% | 71.43% | 0% | 92 |
| 124161 | RS Umum Daerah Ibu Fatmawati Soekarno | 3 | 2021 | - | 89.2% | 100% | 100% | 90.91% | 84.91% | 1.1% | 87.5% | 100% | 98.33% | 100% | 100% | 90% | 94 |
| 124162 | RS Bala Keselamatan Bokor | 3 | 2021 | - | 89.17% | 90% | 100% | 100% | 80.31% | 0% | 90.6% | 100% | 91.83% | 84.17% | 100% | 89% | 90 |
| 124163 | RSPAU Dr. Suhardi Harjolukito | 3 | 2021 | - | 85.5% | 100% | 100% | 33.33% | 92% | 0.71% | 83.92% | 100% | 99.88% | 100% | 100% | 100% | 82.75 |
| 124164 | RS Umum Daerah Bung Karno Kota Surakarta | 3 | 2021 | - | 86.24% | 87% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 86 |
| 124165 | RS Daerah KRMT Wongsonegoro | 3 | 2021 | - | 100% | 100% | 99.75% | 0% | 56.91% | 0% | 88.66% | 81.65% | 100% | 81.67% | 100% | 0% | 94.66 |
| 124166 | RS Gigi Mulut IIK Bhakti Wiyata | 3 | 2021 | - | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 124167 | RS Umum Daerah dr. Darsono | 3 | 2021 | - | 84.51% | 100% | 76% | 18.75% | 0% | 0% | 0% | 0% | 0% | 86% | 92% | 96% | 79.21 |
| 124168 | RS Umum Daerah Dr. Harjono S. Kabupaten Ponorogo | 3 | 2021 | - | 89.16% | 99% | 100% | 84.21% | 85.88% | 1.64% | 86.51% | 100% | 98.45% | 80.39% | 100% | 100% | 78.06 |
| 124169 | RS Umum Daerah R. A. Kartini | 3 | 2021 | - | 85.01% | 93% | 100% | 100% | 93.33% | 1.28% | 96.07% | 100% | 100% | 95.71% | 100% | 100% | 85.3 |
| 124170 | RS Umum Condong Catur | 3 | 2021 | - | 99% | 0% | 99.99% | 0% | 100% | 0% | 33.75% | 100% | 98.69% | 0% | 100% | 100% | 76 |
| 124171 | RS Umum Budi Agung Pati | 3 | 2021 | - | 94.34% | 96% | 97.7% | 66.67% | 89.97% | 1.2% | 74.63% | 100% | 91.47% | 80% | 98.39% | 100% | 78.61 |
| 124172 | RS Umum Pusat Dr. Kariadi | 3 | 2021 | - | 97.81% | 99% | 100% | 0% | 77.9% | 6.02% | 81.14% | 98.25% | 98.93% | 67.57% | 99.74% | 100% | 81.21 |
| 124173 | RSU Santo Yusup Boro | 3 | 2021 | - | 85.5% | 100% | 100% | 0% | 100% | 0% | 98.33% | 100% | 95.52% | 100% | 100% | 83.33% | 98.23 |
| 124174 | RS Umum Bina Kasih | 3 | 2021 | - | 83.5% | 97% | 75% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 50% | 0% | 25 |
| 124175 | RS Umum Panti Waluyo | 3 | 2021 | - | 96.5% | 100% | 100% | 0% | 80.36% | 0% | 100% | 100% | 99.98% | 100% | 100% | 100% | 86.8 |
| 124176 | RS Umum Dr. Oen | 3 | 2021 | - | 93.38% | 98% | 99.85% | 100% | 98.12% | 1.45% | 67.22% | 100% | 79.7% | 85.87% | 98.68% | 100% | 84.04 |
| 124177 | RS Umum Manado Medical Center | 3 | 2021 | - | 98.65% | 0% | 100% | 0% | 44.65% | 0% | 0% | 100% | 100% | 0% | 99.43% | 100% | 89 |
| 124178 | RS Ibu dan Anak Melati Husada | 3 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 95 |
| 124179 | RS Umum Permata Bunda | 3 | 2021 | - | 91% | 82% | 89% | 99% | 87% | 84% | 87% | 89% | 88% | 85% | 95% | 90% | 88 |
| 124180 | RS Ibu dan Anak Husada Bunda | 3 | 2021 | - | 80% | 80% | 80% | 0% | 100% | 0% | 100% | 86.67% | 0% | 88.89% | 100% | 0% | 80 |
| 124181 | RS Umum Panti Waluya Sawahan Malang | 3 | 2021 | - | 86.93% | 97% | 66.12% | 0% | 90.45% | 0% | 61.39% | 100% | 87.91% | 56.77% | 66.12% | 100% | 80.5 |
| 124182 | RS AU dr. Dody Sardjoto | 3 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124183 | RS Umum Ratih | 3 | 2021 | - | 88.5% | 97% | 93% | 83% | 79% | 0% | 92% | 85% | 99% | 88% | 93% | 89% | 93 |
| 124184 | RS Ibu dan Anak Muslimat Jombang | 3 | 2021 | - | 100% | 100% | 99.92% | 0% | 0% | 1.27% | 91.12% | 100% | 100% | 99.1% | 100% | 88.64% | 85.19 |
| 124185 | RS Umum Daerah Nene Mallomo | 3 | 2021 | - | 91.5% | 93% | 94.92% | 85.71% | 87.79% | 1.56% | 99.2% | 100% | 88.12% | 94.67% | 98.33% | 0% | 80.1 |
| 124186 | RS Denisa | 3 | 2021 | - | 85% | 99% | 100% | 100% | 100% | 0.9% | 98.9% | 100% | 83.65% | 85% | 100% | 0% | 76.9 |
| 124187 | RS Islam Nashrul Ummah | 3 | 2021 | - | 93.31% | 91% | 100% | 100% | 93.33% | 0% | 99.44% | 100% | 92.82% | 60% | 100% | 95.65% | 94.83 |
| 124188 | RS Umum Daerah dr. Sayidiman Magetan | 3 | 2021 | - | 83.98% | 84% | 100% | 0% | 82.09% | 0% | 100% | 49.74% | 70% | 100% | 100% | 0% | 80.83 |
| 124189 | RS Akademis Jaury | 3 | 2021 | - | 78.96% | 100% | 100% | 0% | 83.12% | 1.59% | 80.43% | 100% | 96.51% | 0% | 100% | 0% | 80 |
| 124190 | RS Umum Daerah Nganjuk | 3 | 2021 | - | 95.5% | 89% | 100% | 66.67% | 90.41% | 1.67% | 88.37% | 85.14% | 88.79% | 0% | 100% | 100% | 78 |
| 124191 | RS Universitas Hasanuddin | 3 | 2021 | - | 73.42% | 91% | 99.83% | 0% | 100% | 2.74% | 30.84% | 100% | 96.77% | 0% | 99.87% | 100% | 98.02 |
| 124192 | RS Al-Aziz | 3 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 93.75% | 100% | 98.44% | 93.75% | 100% | 0% | 0 |
| 124193 | RS Ibu dan Anak Nirmala Kediri | 3 | 2021 | - | 18.11% | 70% | 97.06% | 63.24% | 99.63% | 0% | 62.82% | 0% | 98.22% | 11.11% | 100% | 0% | 4.2 |
| 124194 | RS Umum Imanuel Sumba | 3 | 2021 | - | 100% | 100% | 100% | 0% | 82.28% | 15% | 90.36% | 100% | 100% | 96.39% | 100% | 100% | 80 |
| 124195 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 3 | 2021 | - | 0% | 100% | 100% | 100% | 64.71% | 3.37% | 100% | 100% | 54.3% | 0% | 100% | 100% | 0 |
| 124196 | RS Mitra Medika Pontianak | 3 | 2021 | - | 94.65% | 100% | 100% | 100% | 85.41% | 0% | 82.66% | 100% | 85.1% | 100% | 99.56% | 100% | 66.07 |
| 124197 | RS Umum Daerah Patut Patuh Patju | 3 | 2021 | - | 95.55% | 96% | 99.96% | 94.29% | 86.13% | 6.13% | 100% | 100% | 98.78% | 98.85% | 100% | 100% | 79.25 |
| 124198 | RS Umum Daerah Bali Mandara Provinsi Bali | 3 | 2021 | - | 80.58% | 100% | 100% | 100% | 100% | 0.9% | 90.97% | 100% | 100% | 0% | 98.18% | 100% | 92 |
| 124199 | RS Jiwa Kalawa Atei | 3 | 2021 | - | 86.19% | 100% | 100% | 0% | 39.67% | 0% | 97.4% | 100% | 100% | 100% | 100% | 0% | 0 |
| 124200 | RS Umum Surya Husadha | 3 | 2021 | - | 92.13% | 97% | 100% | 100% | 99.11% | 0% | 100% | 100% | 91.64% | 88.17% | 90.54% | 0% | 96 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.