Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 124101 | RS Umum Haji Medan | 3 | 2021 | - | 87.08% | 94% | 100% | 84.21% | 55.63% | 13.16% | 89.21% | 100% | 100% | 38.71% | 100% | 100% | 82.48 |
| 124102 | RS Umum Daerah Mampang Prapatan | 3 | 2021 | - | 97.5% | 100% | 100% | 0% | 87.88% | 25.49% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124103 | RS Hermina Purwokerto | 3 | 2021 | - | 82.1% | 100% | 90.84% | 100% | 82.47% | 0.9% | 84.1% | 100% | 100% | 80% | 96.92% | 100% | 93.33 |
| 124104 | RS Umum Imelda Pekerja Indonesia | 3 | 2021 | - | 80.31% | 85% | 85.92% | 79.59% | 81.34% | 4.27% | 80.05% | 81.15% | 79.03% | 76.47% | 86.36% | 77.78% | 73.33 |
| 124105 | RS Umum Daerah Ciracas | 3 | 2021 | - | 83% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 100% | 0% | 100% | 100% | 87.39 |
| 124106 | RS Tk. IV 01.07.01 | 3 | 2021 | - | 87.59% | 95% | 81.1% | 6.25% | 73.08% | 4.08% | 79.13% | 100% | 80.07% | 79.73% | 87.01% | 77.78% | 73.73 |
| 124107 | RS Umum Surya Asih | 3 | 2021 | - | 89% | 81% | 100% | 100% | 82% | 0% | 98% | 100% | 64.5% | 76% | 100% | 100% | 84 |
| 124108 | RS Umum Palang Biru Kutoarjo | 3 | 2021 | - | 70% | 0% | 91.94% | 0% | 30.39% | 0.98% | 100% | 100% | 98.22% | 94.59% | 68.1% | 100% | 96 |
| 124109 | RS Umum Daerah Cipayung | 3 | 2021 | - | 83% | 86% | 100% | 100% | 91% | 0% | 89.23% | 90% | 91.5% | 88% | 100% | 86.67% | 88 |
| 124110 | RS Umum Daerah Pasar Minggu | 3 | 2021 | - | 89.37% | 99% | 97.7% | 33.33% | 74.15% | 9.09% | 98.33% | 33.33% | 91.11% | 0% | 81.82% | 100% | 88.9 |
| 124111 | RS Umum Syubbanul Wathon | 3 | 2021 | - | 93.83% | 0% | 100% | 0% | 98.76% | 0% | 61.57% | 100% | 97.33% | 27.78% | 100% | 100% | 94 |
| 124112 | RS Umum Hidayah Boyolali | 3 | 2021 | - | 84% | 85% | 76.57% | 100% | 78% | 4.76% | 78% | 100% | 100% | 100% | 73.33% | 0% | 85 |
| 124113 | RS Umum Cut Meutia Kab. Aceh Utara | 3 | 2021 | - | 83% | 100% | 100% | 100% | 81.71% | 0.35% | 100% | 100% | 100% | 81.25% | 100% | 100% | 77.76 |
| 124114 | RS Umum Cakra Husada | 3 | 2021 | - | 95.67% | 98% | 98.67% | 100% | 42.1% | 5.82% | 91.13% | 99.03% | 99.9% | 90.24% | 98.67% | 100% | 99.05 |
| 124115 | RS Umum Universitas Sebelas Maret | 3 | 2021 | - | 93.69% | 100% | 100% | 100% | 54.55% | 2.21% | 77.53% | 99.52% | 88.65% | 100% | 100% | 100% | 86 |
| 124116 | RS Umum Daerah Tarakan | 3 | 2021 | - | 90.12% | 99% | 95.64% | 0% | 0% | 0% | 76.6% | 51.67% | 89.33% | 80% | 94.22% | 100% | 90.55 |
| 124117 | RS Umum Daerah Kalideres | 3 | 2021 | - | 96.5% | 0% | 100% | 0% | 0% | 0% | 69.23% | 100% | 85.71% | 0% | 43.48% | 0% | 89.25 |
| 124118 | RS Umum Bunda Jakarta | 3 | 2021 | - | 77.97% | 96% | 97.49% | 0% | 41.8% | 1.41% | 92.9% | 100% | 94.66% | 0% | 98.94% | 100% | 83 |
| 124119 | RS Khusus Bedah Rawamangun | 3 | 2021 | - | 82% | 86% | 100% | 0% | 52% | 0% | 90.32% | 50% | 98.2% | 62.5% | 100% | 100% | 77.39 |
| 124120 | RS Umum Vania | 3 | 2021 | - | 88.01% | 100% | 100% | 100% | 97.99% | 0% | 71.77% | 100% | 99.74% | 0% | 99.86% | 0% | 97.29 |
| 124121 | RS Umum Daerah Sultan Thaha Saifuddin | 3 | 2021 | - | 89% | 89% | 72.14% | 100% | 67.51% | 3.03% | 98.36% | 89% | 100% | 79.44% | 93.97% | 75% | 78.96 |
| 124122 | RS Umum Daerah Tanah Abang | 3 | 2021 | - | 90% | 96% | 100% | 0% | 100% | 0% | 93.55% | 100% | 83.05% | 100% | 100% | 0% | 97 |
| 124123 | RS Umum Daerah Pesanggrahan | 3 | 2021 | - | 98.57% | 79% | 100% | 76.92% | 93.71% | 0% | 0% | 100% | 80.4% | 4.55% | 100% | 100% | 87.9 |
| 124124 | RS Umum Daerah Haji Abdoel Madjid Batoe | 3 | 2021 | - | 86% | 86% | 100% | 100% | 93% | 0% | 85% | 90% | 100% | 80% | 100% | 0% | 85 |
| 124125 | RS Umum Daerah Kota Bandung | 3 | 2021 | - | 79.5% | 85% | 100% | 56.67% | 86.98% | 100% | 99% | 100% | 94.5% | 79.5% | 100% | 100% | 80.55 |
| 124126 | RS Khusus Ginjal Ny. R. A. Habibie | 3 | 2021 | - | 70.27% | 96% | 93.47% | 0% | 100% | 2.54% | 65.52% | 100% | 90.38% | 61.9% | 95.4% | 100% | 77 |
| 124127 | RS Umum Sansani | 3 | 2021 | - | 85% | 100% | 100% | 90% | 93.33% | 3.33% | 93.33% | 100% | 100% | 90% | 100% | 93.33% | 85 |
| 124128 | RS Umum Hermina Pasteur | 3 | 2021 | - | 87.38% | 94% | 100% | 94.74% | 61.76% | 0% | 99.87% | 100% | 100% | 100% | 100% | 100% | 84.49 |
| 124129 | RS Umum Bella | 3 | 2021 | - | 88.33% | 100% | 100% | 100% | 100% | 3.03% | 81.43% | 100% | 97.32% | 87.1% | 100% | 100% | 86.06 |
| 124130 | RS Umum Daerah Arifin Achmad | 3 | 2021 | - | 97.36% | 0% | 98.2% | 0% | 0% | 0% | 79.5% | 100% | 0% | 94.74% | 77.56% | 100% | 85.04 |
| 124131 | RS Umum Santosa Hospital Bandung Kopo | 3 | 2021 | - | 56.7% | 0% | 95.44% | 0% | 27.94% | 0% | 0% | 65.08% | 76.71% | 0% | 99.72% | 100% | 70.82 |
| 124132 | RS Umum Awal Bros Ujung Batu | 3 | 2021 | - | 76.8% | 100% | 100% | 88.1% | 76.45% | 13.42% | 100% | 100% | 96.04% | 27.27% | 100% | 100% | 83 |
| 124133 | RS Umum Daerah Gunung Jati | 3 | 2021 | - | 94.26% | 98% | 97.45% | 100% | 10.69% | 4.29% | 94.13% | 83.93% | 68.22% | 100% | 98.87% | 93.33% | 99.25 |
| 124134 | RS Ibu dan Anak Restu Ibu | 3 | 2021 | - | 89.13% | 100% | 100% | 92.59% | 98.81% | 0% | 98.89% | 100% | 91.43% | 97.87% | 91.91% | 100% | 83.47 |
| 124135 | RS Umum Daerah Jagakarsa | 3 | 2021 | - | 98.93% | 100% | 100% | 0% | 85.94% | 0% | 83.2% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124136 | RS Umum Daerah Cempaka Putih | 3 | 2021 | - | 89.52% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 67.01% | 95% | 100% | 100% | 80.69 |
| 124137 | RS Siloam Sentosa | 3 | 2021 | - | 90.2% | 93% | 93.86% | 50% | 55.23% | 13.73% | 26.85% | 100% | 90.5% | 76.67% | 94.44% | 100% | 93 |
| 124138 | RS. Universitas Andalas | 3 | 2021 | - | 87.67% | 100% | 100% | 100% | 82.42% | 0% | 91.27% | 100% | 91.01% | 100% | 100% | 100% | 85.73 |
| 124139 | RS Umum Naili DBS | 3 | 2021 | - | 0% | 0% | 90.2% | 0% | 95.6% | 0% | 32.94% | 100% | 100% | 95% | 91.94% | 100% | 94 |
| 124140 | RS Umum Adhyaksa | 3 | 2021 | - | 86.5% | 100% | 100% | 0% | 95% | 100% | 54.37% | 100% | 98.4% | 0% | 100% | 83.33% | 85 |
| 124141 | RS Umum Daerah Johar Baru | 3 | 2021 | - | 92% | 97% | 98.75% | 0% | 92.77% | 0% | 68.91% | 100% | 87.81% | 0% | 100% | 0% | 93.7 |
| 124142 | RS Budi Medika | 3 | 2021 | - | 82.78% | 85% | 100% | 0% | 99.4% | 0% | 94.12% | 100% | 0% | 90% | 100% | 100% | 92 |
| 124143 | RS Umum Permata Hati Metro | 3 | 2021 | - | 93% | 100% | 100% | 82.35% | 85.84% | 41.03% | 89.07% | 100% | 100% | 84.62% | 100% | 83.33% | 87 |
| 124144 | RS Umum Daerah Kebayoran Baru | 3 | 2021 | - | 93% | 95% | 100% | 0% | 0% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 98 |
| 124145 | RS Umum Daerah Kepulauan Seribu | 3 | 2021 | - | 75.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 94.83% | 0% | 100% | 100% | 82.29 |
| 124146 | RS Umum Pekerja | 3 | 2021 | - | 84% | 100% | 100% | 40% | 100% | 1.37% | 60.09% | 95.12% | 100% | 84% | 100% | 100% | 84.82 |
| 124147 | Rumkital dr. Midiyato Suratani | 3 | 2021 | - | 45% | 50% | 65% | 83.33% | 70.83% | 2.78% | 97.5% | 82.5% | 32.5% | 0% | 42.5% | 2.5% | 76.61 |
| 124148 | RS Umum Daerah Tugu Koja | 3 | 2021 | - | 96.15% | 96% | 100% | 90.91% | 80.91% | 0% | 97.33% | 100% | 99.51% | 0% | 71.43% | 0% | 83.2 |
| 124149 | RS Ibu dan Anak Puri Betik Hati | 3 | 2021 | - | 80.41% | 81% | 98.59% | 65.17% | 84.38% | 0% | 87.92% | 100% | 99.88% | 87.25% | 100% | 100% | 82.27 |
| 124150 | RS Umum Daerah Kota Tanjung Pinang | 3 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 1.49% | 94% | 100% | 95% | 92% | 100% | 100% | 82 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.