Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 124201 | RS Umum Ciputra Mitra Hospital | 3 | 2021 | - | 40% | 100% | 99.44% | 100% | 100% | 9.09% | 31.59% | 100% | 100% | 100% | 93.51% | 100% | 57.42 |
| 124202 | RS Umum Daerah Dr. Soetomo | 3 | 2021 | - | 85.08% | 97% | 100% | 0% | 90.27% | 0% | 91.63% | 95% | 98.64% | 89.29% | 96.73% | 100% | 88.37 |
| 124203 | RS Umum Daerah Brigjed H. Hasan Basry Kandangan | 3 | 2021 | - | 88.56% | 89% | 100% | 0% | 89.79% | 0% | 88.73% | 100% | 80.79% | 94.74% | 95.05% | 0% | 0 |
| 124204 | RS Ciputra | 3 | 2021 | - | 71.5% | 99% | 100% | 100% | 99.37% | 9.9% | 73.74% | 100% | 100% | 82.76% | 100% | 100% | 89 |
| 124205 | RS Ibu dan Anak Tiara | 3 | 2021 | - | 88.4% | 92% | 88.89% | 100% | 98.65% | 0% | 96.07% | 100% | 97.04% | 96.94% | 91.7% | 100% | 80 |
| 124206 | RS Umum Meloy | 3 | 2021 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 74.4 |
| 124207 | RS Baptis Batu | 3 | 2021 | - | 96.14% | 100% | 100% | 94.44% | 91.53% | 0% | 62.5% | 100% | 98.9% | 0% | 100% | 100% | 90.51 |
| 124208 | RS Hermina Balikpapan | 3 | 2021 | - | 86.06% | 94% | 100% | 100% | 93.33% | 0% | 99.94% | 100% | 90.53% | 100% | 100% | 100% | 91.17 |
| 124209 | RS Mata Undaan | 3 | 2021 | - | 85% | 97% | 97.18% | 0% | 38.69% | 0% | 100% | 100% | 100% | 95.75% | 100% | 100% | 14 |
| 124210 | RS Hermina Samarinda | 3 | 2021 | - | 99% | 100% | 100% | 100% | 83.33% | 0% | 89% | 100% | 99% | 93.33% | 98% | 100% | 79 |
| 124211 | RS Mentari | 3 | 2021 | - | 88.36% | 0% | 100% | 0% | 94.52% | 0% | 100% | 73.33% | 0% | 0% | 100% | 100% | 95 |
| 124212 | RS Tk. II Prof. dr. J. A. Latumeten | 3 | 2021 | - | 75% | 100% | 100% | 80% | 80% | 5.71% | 80% | 100% | 100% | 76.92% | 90% | 80% | 100 |
| 124213 | RS Umum Daerah Sidoarjo | 3 | 2021 | - | 85.67% | 100% | 71.11% | 100% | 100% | 0.15% | 99.05% | 100% | 100% | 75% | 99.94% | 100% | 0 |
| 124214 | RS Hermina Kendari | 3 | 2021 | - | 86% | 84% | 100% | 100% | 85.37% | 0% | 100% | 100% | 0% | 100% | 100% | 0% | 100 |
| 124215 | RS Umum Dr. M. Haulussy Ambon | 3 | 2021 | - | 83% | 92% | 98% | 78% | 70% | 50% | 65% | 92% | 87% | 55% | 97% | 97% | 68 |
| 124216 | RS Bhayangkara Tkt. IV Polda Sulbar | 3 | 2021 | - | 89% | 89% | 100% | 81.82% | 89.02% | 4.88% | 91.28% | 100% | 95.14% | 87.5% | 100% | 0% | 0 |
| 124217 | RS Islam Sakinah | 3 | 2021 | - | 98.62% | 100% | 100% | 88.89% | 82.03% | 3.86% | 95.1% | 98.99% | 92.97% | 86.71% | 100% | 100% | 97.6 |
| 124218 | RS Islam Lumajang | 3 | 2021 | - | 95.82% | 97% | 99.2% | 100% | 96.77% | 0% | 91.41% | 100% | 98.21% | 87.5% | 100% | 100% | 75 |
| 124219 | bukan RS | 3 | 2021 | - | 0% | 0% | 5665% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 124220 | RS Nahdlatul Ulama Banyuwangi | 3 | 2021 | - | 90% | 100% | 100% | 100% | 87.72% | 7.69% | 91.23% | 100% | 80.8% | 96% | 100% | 83.33% | 80 |
| 124221 | RS Gigi dan Mulut UGM Prof. Soedomo | 4 | 2021 | - | 100% | 100% | 92.48% | 0% | 93.54% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | 82.02 |
| 124222 | RS Hermina Balikpapan | 4 | 2021 | - | 79.89% | 86% | 95.83% | 100% | 100% | 0% | 99.3% | 100% | 91.48% | 100% | 88% | 0% | 78 |
| 124223 | RS Mata Undaan | 4 | 2021 | - | 85.12% | 98% | 100% | 0% | 45.04% | 0% | 100% | 100% | 100% | 95.63% | 100% | 100% | 0 |
| 124224 | RS Umum Daerah Sidoarjo | 4 | 2021 | - | 79.78% | 95% | 74% | 100% | 100% | 0.65% | 98.58% | 100% | 100% | 75% | 100% | 80% | 0 |
| 124225 | RS Hermina Samarinda | 4 | 2021 | - | 99% | 100% | 100% | 60% | 83.33% | 0% | 91% | 100% | 99% | 96.67% | 98.33% | 100% | 80 |
| 124226 | RS Umum Daerah R. A. Kartini | 4 | 2021 | - | 85.39% | 95% | 100% | 100% | 93.33% | 2.51% | 93.18% | 100% | 100% | 97.17% | 100% | 100% | 82.8 |
| 124227 | RS Umum Daerah Dr. Soetomo | 4 | 2021 | - | 86.39% | 98% | 100% | 0% | 90.56% | 0% | 100% | 92.93% | 98.64% | 92.86% | 99.35% | 100% | 0 |
| 124228 | RS Ibu dan Anak Nirmala Kediri | 4 | 2021 | - | 77.5% | 100% | 100% | 0% | 99.62% | 0% | 65.33% | 0% | 98.13% | 100% | 100% | 0% | 0 |
| 124229 | RS Hermana | 4 | 2021 | - | 81.6% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 124230 | RS Umum Manado Medical Center | 4 | 2021 | - | 95.76% | 0% | 100% | 0% | 37.85% | 0% | 0% | 0% | 100% | 0% | 100% | 100% | 83 |
| 124231 | RS Ibu dan Anak Melati Husada | 4 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.2% | 100% | 100% | 100% | 95 |
| 124232 | RS AU dr. Dody Sardjoto | 4 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124233 | RSU Santo Yusup Boro | 4 | 2021 | - | 86% | 100% | 100% | 0% | 100% | 0% | 97% | 100% | 96.46% | 100% | 100% | 100% | 0 |
| 124234 | Charitas Hospital Klepu | 4 | 2021 | - | 91.54% | 97% | 93.23% | 100% | 91.19% | 0% | 60.26% | 100% | 92.29% | 92.11% | 76.83% | 100% | 92 |
| 124235 | RS Umum Permata Bunda | 4 | 2021 | - | 89.5% | 89% | 91% | 92% | 89% | 87% | 87% | 86% | 76% | 78% | 98% | 98% | 85 |
| 124236 | RS Umum Bina Kasih | 4 | 2021 | - | 84% | 97% | 75% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 23 |
| 124237 | RS Umum Condong Catur | 4 | 2021 | - | 98.5% | 0% | 99.99% | 0% | 100% | 0% | 43.59% | 100% | 99.97% | 0% | 100% | 100% | 76 |
| 124238 | RS Bala Keselamatan Bokor | 4 | 2021 | - | 89.26% | 89% | 100% | 100% | 75.02% | 0% | 89.99% | 100% | 91.31% | 76.12% | 100% | 88.89% | 89 |
| 124239 | RS Ibu dan Anak Husada Bunda | 4 | 2021 | - | 75% | 80% | 83.33% | 0% | 100% | 0% | 100% | 83.33% | 0% | 87.5% | 100% | 100% | 80 |
| 124240 | RS Umum Panti Waluya Sawahan Malang | 4 | 2021 | - | 87.88% | 97% | 86.47% | 100% | 90.98% | 0% | 84.33% | 80% | 90.42% | 60.69% | 74.81% | 100% | 89.25 |
| 124241 | RS Umum Ratih | 4 | 2021 | - | 89% | 99% | 86% | 79% | 58% | 0% | 96% | 76% | 99% | 80% | 92% | 91% | 92 |
| 124242 | RS Gigi dan Mulut Soelastri | 4 | 2021 | - | 88.22% | 99% | 100% | 0% | 89.19% | 0% | 100% | 0% | 97.18% | 100% | 100% | 0% | 93.36 |
| 124243 | RS Umum Imanuel Sumba | 4 | 2021 | - | 100% | 100% | 100% | 0% | 95.95% | 11.11% | 89.19% | 100% | 100% | 100% | 100% | 80% | 80 |
| 124244 | RS Umum Daerah Bung Karno Kota Surakarta | 4 | 2021 | - | 87.48% | 87% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 83 |
| 124245 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 4 | 2021 | - | 0% | 100% | 100% | 100% | 58.82% | 0% | 100% | 100% | 55.66% | 0% | 100% | 0% | 0.01 |
| 124246 | RS Umum Daerah Ibu Fatmawati Soekarno | 4 | 2021 | - | 89.2% | 100% | 100% | 84.62% | 90% | 0.81% | 90% | 100% | 98% | 95% | 100% | 100% | 98 |
| 124247 | RS Umum Pusat Dr. Kariadi | 4 | 2021 | - | 97.99% | 98% | 100% | 50% | 85.74% | 4.54% | 82.47% | 99.13% | 99.15% | 86.67% | 99.72% | 100% | 82.48 |
| 124248 | RS Mitra Medika Pontianak | 4 | 2021 | - | 92.8% | 100% | 100% | 100% | 84.55% | 0% | 81.12% | 100% | 85.1% | 100% | 100% | 100% | 70.12 |
| 124249 | RS Umum Daerah Patut Patuh Patju | 4 | 2021 | - | 95.79% | 96% | 100% | 93.75% | 86.63% | 4.59% | 100% | 100% | 98.6% | 97.01% | 100% | 100% | 79.25 |
| 124250 | RS Umum Daerah Bali Mandara Provinsi Bali | 4 | 2021 | - | 81% | 100% | 95.77% | 100% | 100% | 0% | 90.3% | 100% | 100% | 0% | 98.15% | 100% | 91 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.