Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 124001 | RS Ibu dan Anak Restu Ibu | 2 | 2021 | - | 93.36% | 100% | 100% | 86.67% | 98.15% | 0% | 96.64% | 100% | 98.46% | 90.48% | 94.21% | 100% | 85.67 |
| 124002 | RS Umum Adhyaksa | 2 | 2021 | - | 82% | 100% | 100% | 0% | 95.06% | 100% | 54.92% | 100% | 98% | 0% | 100% | 87.5% | 84.7 |
| 124003 | RS Siloam Sentosa | 2 | 2021 | - | 91.45% | 91% | 95.5% | 40% | 66.87% | 12.37% | 33.86% | 100% | 89.91% | 71.43% | 95.88% | 83.33% | 94 |
| 124004 | RS. Universitas Andalas | 2 | 2021 | - | 87.17% | 100% | 100% | 100% | 81.96% | 0% | 90.12% | 100% | 90.61% | 100% | 100% | 100% | 88 |
| 124005 | RS Umum Naili DBS | 2 | 2021 | - | 0% | 0% | 98.38% | 0% | 94.25% | 0% | 34.73% | 100% | 100% | 0% | 100% | 100% | 0 |
| 124006 | RS Umum Bella | 2 | 2021 | - | 86.4% | 94% | 100% | 100% | 100% | 3.64% | 79.04% | 100% | 97.36% | 85.84% | 100% | 100% | 84.71 |
| 124007 | RS Siloam Bekasi Sepanjang Jaya | 2 | 2021 | - | 72.87% | 0% | 93.33% | 66.67% | 49.11% | 14.69% | 71.43% | 100% | 82.25% | 100% | 100% | 100% | 88 |
| 124008 | RS Umum Daerah Cempaka Putih | 2 | 2021 | - | 88.46% | 99% | 100% | 0% | 0% | 0% | 100% | 100% | 65.9% | 85% | 100% | 100% | 79.89 |
| 124009 | RS Umum Daerah Cipayung | 2 | 2021 | - | 82.5% | 86% | 100% | 100% | 87% | 0% | 87.06% | 100% | 94.5% | 86.67% | 100% | 86.67% | 87 |
| 124010 | RS Hermina Palembang | 2 | 2021 | - | 98.1% | 100% | 100% | 100% | 80% | 1.23% | 87.98% | 100% | 98.41% | 87.78% | 96% | 100% | 85 |
| 124011 | RS Umum Daerah Kemayoran | 2 | 2021 | - | 100% | 100% | 100% | 0% | 90.38% | 0% | 95.91% | 100% | 93.01% | 100% | 93.28% | 100% | 99 |
| 124012 | RS Umum Haji Medan | 2 | 2021 | - | 81.31% | 93% | 100% | 85.71% | 56.39% | 5.56% | 81.76% | 100% | 100% | 64.29% | 100% | 100% | 82.23 |
| 124013 | RS Hermina Purwokerto | 2 | 2021 | - | 81.65% | 100% | 97.25% | 100% | 81.06% | 2.37% | 84.15% | 100% | 100% | 80% | 96.08% | 100% | 95.87 |
| 124014 | RS Umum Imelda Pekerja Indonesia | 2 | 2021 | - | 78.76% | 83% | 85.54% | 78.26% | 76.32% | 3.45% | 76.18% | 76.62% | 76.94% | 70% | 85.71% | 72.73% | 74.5 |
| 124015 | RS Umum Palang Biru Kutoarjo | 2 | 2021 | - | 59.5% | 0% | 90.74% | 0% | 32.91% | 0% | 96.92% | 100% | 98.62% | 96.92% | 55.76% | 100% | 95.24 |
| 124016 | RS Umum Daerah Ciracas | 2 | 2021 | - | 83% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 100% | 100% | 87.39 |
| 124017 | RS Umum Siaga Medika Purbalingga | 2 | 2021 | - | 92.3% | 98% | 88.71% | 33.33% | 64.02% | 0% | 68.95% | 87.69% | 74.5% | 60% | 87.45% | 92.31% | 0 |
| 124018 | RS Tk. IV 01.07.01 | 2 | 2021 | - | 89.52% | 94% | 86.48% | 14.29% | 72.37% | 5.13% | 78.31% | 80% | 80.06% | 78.81% | 85.05% | 78.57% | 73.73 |
| 124019 | RS Umum Purwogondo | 2 | 2021 | - | 100% | 80% | 100% | 50% | 90.05% | 0% | 20% | 100% | 99.33% | 75% | 100% | 100% | 80 |
| 124020 | RS Umum Bunda Jakarta | 2 | 2021 | - | 68.21% | 100% | 96.34% | 0% | 44.51% | 0% | 96.75% | 100% | 95.99% | 0% | 99.26% | 100% | 81 |
| 124021 | RS Umum Permata Depok | 2 | 2021 | - | 83.55% | 99% | 100% | 100% | 100% | 0% | 19.13% | 90% | 93.88% | 100% | 100% | 100% | 95 |
| 124022 | RS Umum Daerah Pasar Rebo | 2 | 2021 | - | 81.47% | 0% | 100% | 0% | 49.78% | 0% | 99.58% | 92.04% | 80.3% | 0% | 100% | 0% | 83.6 |
| 124023 | RS Umum Daerah Kab.Bekasi | 2 | 2021 | - | 68.68% | 82% | 74.62% | 0% | 0.69% | 0.91% | 72.47% | 93.81% | 99.44% | 100% | 48.7% | 77.78% | 81.1 |
| 124024 | Charitas Hospital Belitang | 2 | 2021 | - | 97.92% | 96% | 100% | 100% | 100% | 0% | 83.61% | 100% | 100% | 53.33% | 100% | 100% | 88.24 |
| 124025 | RS Umum Sumber Waras | 2 | 2021 | - | 79.1% | 86% | 90.53% | 0% | 19.55% | 2.56% | 85.5% | 98.26% | 83.93% | 35.71% | 100% | 100% | 0 |
| 124026 | RS Umum Hermina Jatinegara | 2 | 2021 | - | 100% | 100% | 100% | 100% | 97.14% | 1.65% | 100% | 100% | 98.11% | 100% | 100% | 100% | 97.96 |
| 124027 | RS Umum Daerah Muara Dua | 2 | 2021 | - | 73.57% | 40% | 99.73% | 100% | 17.79% | 0% | 82.34% | 100% | 100% | 0% | 100% | 0% | 76.81 |
| 124028 | RS Umum Cut Meutia Kab. Aceh Utara | 2 | 2021 | - | 82.5% | 100% | 100% | 100% | 81.56% | 0.47% | 97.54% | 100% | 100% | 83.33% | 100% | 100% | 77.76 |
| 124029 | RS Khusus Bedah Rawamangun | 2 | 2021 | - | 82.5% | 83% | 100% | 0% | 36% | 27.4% | 92.5% | 50% | 96% | 69.23% | 100% | 100% | 84.3 |
| 124030 | RS Umum Melati | 2 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 124031 | RS Umum Vania | 2 | 2021 | - | 87.43% | 100% | 100% | 100% | 98.29% | 0% | 74.02% | 100% | 99.79% | 0% | 99.8% | 0% | 95.71 |
| 124032 | RS Umum Syubbanul Wathon | 2 | 2021 | - | 94.65% | 0% | 100% | 50% | 100% | 10% | 57.41% | 100% | 100% | 0% | 100% | 100% | 94 |
| 124033 | RS Umum Daerah Tanah Abang | 2 | 2021 | - | 90% | 96% | 100% | 0% | 100% | 0% | 89.29% | 100% | 81.68% | 100% | 100% | 0% | 97 |
| 124034 | RS Umum Hidayah Boyolali | 2 | 2021 | - | 84.4% | 86% | 77.71% | 100% | 77% | 3.49% | 80% | 100% | 100% | 100% | 74.67% | 100% | 85 |
| 124035 | RS Umum Daerah Haji Abdoel Madjid Batoe | 2 | 2021 | - | 87% | 82% | 100% | 100% | 92% | 0% | 84% | 95.33% | 100% | 75% | 100% | 0% | 87 |
| 124036 | RS Umum Daerah Kota Bandung | 2 | 2021 | - | 79.5% | 85% | 100% | 50% | 86.67% | 100% | 100% | 100% | 93.5% | 81.5% | 100% | 100% | 80.55 |
| 124037 | RS Khusus Ginjal Ny. R. A. Habibie | 2 | 2021 | - | 70.63% | 92% | 92.98% | 0% | 100% | 5.36% | 70.49% | 100% | 90.61% | 88.1% | 95.2% | 100% | 78 |
| 124038 | RS Umum Sansani | 2 | 2021 | - | 88.5% | 100% | 100% | 90% | 93.33% | 3.33% | 93.33% | 100% | 100% | 90% | 100% | 93.33% | 96 |
| 124039 | RS Umum Hermina Pasteur | 2 | 2021 | - | 87.64% | 93% | 100% | 100% | 57.58% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 80.37 |
| 124040 | RS Umum Daerah Arifin Achmad | 2 | 2021 | - | 97.57% | 0% | 98.02% | 0% | 0% | 0% | 72.16% | 100% | 0% | 93.75% | 80.96% | 100% | 83.8 |
| 124041 | RS Umum Daerah Johar Baru | 2 | 2021 | - | 92% | 94% | 100% | 0% | 90.59% | 0% | 66.82% | 100% | 90.22% | 0% | 100% | 100% | 92 |
| 124042 | RS Umum Santosa Hospital Bandung Kopo | 2 | 2021 | - | 56.51% | 0% | 0% | 0% | 27.27% | 0% | 0% | 84.91% | 74.36% | 0% | 0% | 100% | 81.9 |
| 124043 | RS Umum Awal Bros Ujung Batu | 2 | 2021 | - | 83.18% | 100% | 100% | 56.25% | 70.45% | 18.06% | 88.12% | 100% | 91.07% | 0% | 100% | 100% | 68 |
| 124044 | RS Umum Daerah Sultan Thaha Saifuddin | 2 | 2021 | - | 87.5% | 95% | 78.06% | 80% | 77.48% | 2.86% | 97.81% | 86.21% | 100% | 81.48% | 90.4% | 71.43% | 78.96 |
| 124045 | RS Umum Daerah Kepulauan Seribu | 2 | 2021 | - | 64% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 90.74% | 0% | 100% | 0% | 82.45 |
| 124046 | RS Ibu dan Anak Avisena | 2 | 2021 | - | 40% | 70% | 56.36% | 100% | 35.42% | 56.25% | 10.91% | 30.91% | 69.77% | 87.5% | 62.6% | 81.73% | 0 |
| 124047 | RS Umum Daerah Tebet | 2 | 2021 | - | 97.29% | 98% | 98.44% | 0% | 78.46% | 0% | 100% | 100% | 89.8% | 100% | 98.44% | 100% | 91.51 |
| 124048 | RS Umum Ciputra Hospital Citragarden City | 2 | 2021 | - | 90% | 0% | 99.99% | 0% | 98.7% | 13.71% | 65.53% | 100% | 100% | 91.18% | 100% | 100% | 83 |
| 124049 | RS Umum Daerah Jagakarsa | 2 | 2021 | - | 97.97% | 100% | 100% | 0% | 85.16% | 0% | 89.02% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124050 | RS Umum Daerah Mampang Prapatan | 2 | 2021 | - | 94% | 100% | 100% | 0% | 85.19% | 25.33% | 100% | 100% | 100% | 0% | 100% | 0% | 100 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.