Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 124051 | RSUP Fatmawati | 2 | 2021 | - | 80.18% | 75% | 99.12% | 64.29% | 29.41% | 3.08% | 87.83% | 80.02% | 95.89% | 100% | 98.8% | 80% | 80.4 |
| 124052 | RS Umum Daerah Pesanggrahan | 2 | 2021 | - | 83.08% | 89% | 100% | 86.36% | 97.83% | 0% | 100% | 100% | 82.08% | 4.55% | 100% | 100% | 87.9 |
| 124053 | RS Umum Daerah Koja | 2 | 2021 | - | 70.5% | 80% | 100% | 81.82% | 100% | 8.91% | 100% | 100% | 89.61% | 82.68% | 84.9% | 100% | 93.33 |
| 124054 | RS Umum Daerah Kalideres | 2 | 2021 | - | 96% | 0% | 100% | 0% | 0% | 0% | 80.43% | 100% | 85.28% | 0% | 10% | 0% | 89.25 |
| 124055 | RS Umum Daerah Jati Padang | 2 | 2021 | - | 88% | 100% | 100% | 0% | 0% | 0% | 86.13% | 100% | 73.32% | 93.33% | 100% | 100% | 94.3 |
| 124056 | RS Umum Daerah Taman Sari | 2 | 2021 | - | 87.43% | 100% | 100% | 50% | 79.59% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 48 |
| 124057 | RS Umum Daerah Matraman | 2 | 2021 | - | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 83.33% | 100% | 100% | 100% | 87 |
| 124058 | RS Umum Daerah Pasar Minggu | 2 | 2021 | - | 89.2% | 100% | 95.28% | 7.69% | 82.39% | 9.38% | 98.54% | 29.41% | 89.3% | 0% | 73.84% | 100% | 88.7 |
| 124059 | RS Umum Bayukarta | 3 | 2021 | - | 79.53% | 0% | 97.4% | 0% | 91.29% | 26.14% | 72.6% | 100% | 100% | 67% | 99.61% | 100% | 76.18 |
| 124060 | RS Umum Rama Hadi | 3 | 2021 | - | 100% | 97% | 98.83% | 100% | 62.92% | 1.08% | 83.21% | 95.16% | 93.89% | 84.13% | 100% | 100% | 84 |
| 124061 | RS Umum Saraswati | 3 | 2021 | - | 96% | 100% | 87.5% | 0% | 85.94% | 0% | 51.56% | 100% | 90.04% | 65.62% | 96.88% | 100% | 100 |
| 124062 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 3 | 2021 | - | 40.29% | 100% | 100% | 0% | 99.27% | 0% | 100% | 100% | 86.67% | 93.33% | 96.88% | 100% | 98 |
| 124063 | RS Hermina Palembang | 3 | 2021 | - | 98.1% | 100% | 93.33% | 100% | 100% | 0% | 96.47% | 100% | 98.97% | 87.78% | 98% | 100% | 90 |
| 124064 | RS Umum Daerah Tebet | 3 | 2021 | - | 97.11% | 96% | 96.88% | 0% | 92.06% | 0% | 100% | 100% | 85.01% | 100% | 96.88% | 100% | 91.55 |
| 124065 | RS Umum Daerah Pasar Rebo | 3 | 2021 | - | 79.4% | 0% | 100% | 0% | 50.07% | 0% | 100% | 100% | 80.44% | 0% | 100% | 100% | 83.86 |
| 124066 | RS Umum Daerah Kab.Bekasi | 3 | 2021 | - | 71.05% | 92% | 74.62% | 0% | 10.88% | 0% | 68.23% | 95.88% | 96.61% | 87.5% | 48.7% | 100% | 81.1 |
| 124067 | Charitas Hospital Belitang | 3 | 2021 | - | 96.45% | 95% | 100% | 100% | 100% | 0% | 95.2% | 100% | 100% | 53.33% | 100% | 100% | 88.51 |
| 124068 | RS Umum Sumber Waras | 3 | 2021 | - | 80.82% | 86% | 90.06% | 0% | 21.52% | 1.32% | 82.43% | 99.29% | 98.21% | 14.06% | 100% | 100% | 0 |
| 124069 | RS Umum Daerah Muara Dua | 3 | 2021 | - | 75.26% | 35% | 100% | 100% | 9.31% | 0% | 76.12% | 100% | 100% | 0% | 84.65% | 0% | 78.62 |
| 124070 | RS Umum Hermina Jatinegara | 3 | 2021 | - | 100% | 100% | 100% | 100% | 97.4% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98.53 |
| 124071 | RS Ibu dan Anak Aisyah Qurrataain | 3 | 2021 | - | 45% | 67% | 45% | 69.23% | 20% | 20% | 80.36% | 45% | 100% | 20.83% | 25% | 35% | 90 |
| 124072 | RS Umum Daerah Matraman | 3 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 96% | 100% | 100% | 100% | 87 |
| 124073 | RS Umum Daerah Jati Padang | 3 | 2021 | - | 90% | 100% | 100% | 0% | 0% | 0% | 81.54% | 100% | 74.08% | 80% | 100% | 0% | 100 |
| 124074 | RS Ibu dan Anak Mutiara Hati | 3 | 2021 | - | 98.98% | 100% | 100% | 80% | 95.79% | 100% | 100% | 100% | 97.76% | 96% | 100% | 100% | 93.3 |
| 124075 | RS Umum Daerah Kebayoran Lama | 3 | 2021 | - | 86% | 100% | 100% | 100% | 0% | 0% | 100% | 100% | 72.08% | 0% | 100% | 0% | 100 |
| 124076 | RS Umum Penawar Medika | 3 | 2021 | - | 80% | 83% | 84% | 80% | 80% | 5% | 80% | 90% | 78% | 80% | 100% | 80% | 85 |
| 124077 | RS Umum Daerah Koja | 3 | 2021 | - | 71% | 83% | 100% | 80% | 100% | 5.8% | 100% | 100% | 84.86% | 80.35% | 80.33% | 100% | 93.33 |
| 124078 | RS Umum Ummi | 3 | 2021 | - | 83.46% | 100% | 100% | 100% | 99.6% | 0% | 82.89% | 97.5% | 83.1% | 0% | 100% | 100% | 81 |
| 124079 | RS Umum Haji Kamino | 3 | 2021 | - | 95.89% | 96% | 97.16% | 100% | 100% | 100% | 56.48% | 100% | 100% | 90.84% | 100% | 100% | 85.1 |
| 124080 | RS Medika Insani | 3 | 2021 | - | 95% | 100% | 98.33% | 100% | 88.52% | 0% | 94.67% | 96.55% | 70.03% | 92.31% | 89.66% | 100% | 96 |
| 124081 | RS Candimas Medical Center | 3 | 2021 | - | 87.5% | 96% | 97.26% | 100% | 98.61% | 100% | 97.26% | 100% | 98.61% | 97.26% | 100% | 100% | 97 |
| 124082 | RSUP Fatmawati | 3 | 2021 | - | 82.83% | 82% | 97.57% | 25% | 33.33% | 1% | 88.9% | 79.83% | 95.97% | 100% | 97.5% | 100% | 81.4 |
| 124083 | RS Umum Daerah Budhi Asih | 3 | 2021 | - | 85.15% | 100% | 100% | 100% | 53.2% | 0.64% | 88.14% | 100% | 99.99% | 63.64% | 100% | 100% | 87.4 |
| 124084 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 3 | 2021 | - | 90.72% | 100% | 100% | 100% | 96.67% | 0% | 98.33% | 100% | 97.56% | 80% | 100% | 100% | 83.2 |
| 124085 | RS Ibu Anak Puri Adhya Paramita | 3 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124086 | RS Umum Hermina Daan Mogot | 3 | 2021 | - | 89.42% | 93% | 100% | 90.48% | 86.67% | 4.55% | 78.12% | 100% | 100% | 77.33% | 100% | 100% | 97.4 |
| 124087 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 3 | 2021 | - | 99% | 100% | 94.45% | 100% | 75.72% | 100% | 80.29% | 100% | 95.4% | 70.14% | 95.34% | 100% | 94.66 |
| 124088 | RS Umum Harapan Bunda | 3 | 2021 | - | 87.63% | 99% | 99.14% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 124089 | RS Umum Daerah Subang | 3 | 2021 | - | 91.74% | 93% | 89.84% | 0% | 100% | 0% | 99.52% | 100% | 95.2% | 0% | 100% | 0% | 0 |
| 124090 | RS Umum Yukum Medical Centre | 3 | 2021 | - | 77.14% | 99% | 88.1% | 100% | 39.05% | 0% | 36.71% | 88.37% | 89.73% | 82.76% | 93.33% | 78.26% | 70.59 |
| 124091 | RS Umum Daerah Bayu Asih | 3 | 2021 | - | 89.98% | 96% | 96.14% | 34.33% | 28.92% | 0% | 100% | 100% | 91.13% | 0% | 90.34% | 0% | 0 |
| 124092 | RS Umum Melati | 3 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 124093 | RS Umum Daerah Taman Sari | 3 | 2021 | - | 89.62% | 100% | 100% | 60% | 76.33% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 48 |
| 124094 | RS Umum Siloam Purwakarta | 3 | 2021 | - | 85.12% | 0% | 98.53% | 50% | 72.73% | 18.64% | 65.74% | 97.66% | 98.73% | 100% | 100% | 95.12% | 97.29 |
| 124095 | RS Panti Secanti | 3 | 2021 | - | 97.66% | 99% | 99.98% | 0% | 75.23% | 0% | 100% | 91.75% | 70.95% | 100% | 100% | 100% | 81 |
| 124096 | RS Umum Handayani | 3 | 2021 | - | 94.5% | 100% | 96.88% | 100% | 100% | 0% | 90.62% | 100% | 97.66% | 80% | 100% | 100% | 91.99 |
| 124097 | RS Siloam Bekasi Sepanjang Jaya | 3 | 2021 | - | 81% | 0% | 88% | 50% | 46.51% | 21.51% | 67.86% | 100% | 81.05% | 96.3% | 82.76% | 100% | 93 |
| 124098 | RS Umum Ciputra Hospital Citragarden City | 3 | 2021 | - | 94% | 75% | 99.99% | 0% | 98.34% | 6.67% | 68.73% | 100% | 100% | 91.3% | 100% | 100% | 86 |
| 124099 | RS Umum Permata Depok | 3 | 2021 | - | 83.67% | 98% | 100% | 100% | 100% | 0% | 100% | 100% | 84.81% | 100% | 100% | 100% | 95 |
| 124100 | RS Umum Daerah Kemayoran | 3 | 2021 | - | 100% | 100% | 100% | 0% | 95.77% | 0% | 94.4% | 100% | 97.07% | 100% | 88.05% | 100% | 99 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.