Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 124501 | RS Umum Daerah Patut Patuh Patju | 5 | 2021 | - | 95.93% | 96% | 100% | 95.65% | 88.94% | 4.82% | 100% | 100% | 98.36% | 98.02% | 100% | 100% | 79.25 |
| 124502 | RS Umum Pusat Dr. Kariadi | 5 | 2021 | - | 99.27% | 100% | 100% | 0% | 80.37% | 3.89% | 83.11% | 99.14% | 99.05% | 68.75% | 100% | 100% | 81.68 |
| 124503 | RS Ibu dan Anak Muslimat Jombang | 5 | 2021 | - | 99.66% | 100% | 99.87% | 100% | 0% | 0% | 98.44% | 83.33% | 100% | 100% | 100% | 100% | 82.9 |
| 124504 | RS Mitra Medika Pontianak | 5 | 2021 | - | 93.58% | 100% | 100% | 100% | 82.91% | 0% | 82.27% | 100% | 98.57% | 100% | 100% | 100% | 71.11 |
| 124505 | RS Umum Daerah Bali Mandara Provinsi Bali | 5 | 2021 | - | 81% | 100% | 97.88% | 100% | 100% | 0% | 92.51% | 100% | 100% | 0% | 98.68% | 100% | 91 |
| 124506 | RS Umum Daerah dr. Sayidiman Magetan | 5 | 2021 | - | 81.1% | 88% | 100% | 100% | 100% | 0% | 99.69% | 70.75% | 55% | 100% | 100% | 0% | 80.83 |
| 124507 | RS Jiwa Kalawa Atei | 5 | 2021 | - | 87.29% | 100% | 100% | 0% | 50.67% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 124508 | RS Umum Surya Husadha | 5 | 2021 | - | 90.67% | 97% | 100% | 100% | 94.19% | 0% | 100% | 100% | 81.91% | 93.6% | 95.82% | 0% | 93 |
| 124509 | RS Gigi Mulut IIK Bhakti Wiyata | 5 | 2021 | - | 100% | 81% | 0% | 0% | 16.4% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 124510 | RS Al-Aziz | 5 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 96.88% | 100% | 93.75% | 93.75% | 100% | 0% | 0 |
| 124511 | RS Mentari | 5 | 2021 | - | 91.76% | 0% | 100% | 100% | 86.54% | 0% | 100% | 72.73% | 0% | 0% | 100% | 100% | 96 |
| 124512 | RS Nahdlatul Ulama Banyuwangi | 5 | 2021 | - | 92.5% | 100% | 100% | 83.33% | 94.48% | 4.76% | 91.23% | 100% | 80.5% | 84.62% | 100% | 83.33% | 81 |
| 124513 | RS Daerah KRMT Wongsonegoro | 5 | 2021 | - | 100% | 100% | 99.93% | 20% | 94.29% | 0% | 88.76% | 90.65% | 100% | 82.83% | 100% | 0% | 93.85 |
| 124514 | RS Umum Panti Waluyo | 5 | 2021 | - | 96.5% | 100% | 100% | 0% | 84.34% | 0% | 100% | 100% | 99.92% | 100% | 100% | 0% | 86 |
| 124515 | RS Umum Ciputra Mitra Hospital | 5 | 2021 | - | 45.5% | 92% | 99.09% | 66.67% | 100% | 5.17% | 37.74% | 100% | 99.99% | 100% | 93.32% | 100% | 38.67 |
| 124516 | RS Ciputra | 5 | 2021 | - | 80.49% | 99% | 100% | 100% | 99.78% | 10.81% | 62.44% | 100% | 100% | 75.61% | 100% | 100% | 88 |
| 124517 | RS Akademis Jaury | 5 | 2021 | - | 79.02% | 92% | 100% | 0% | 64.71% | 6.25% | 80.66% | 100% | 80.78% | 0% | 100% | 0% | 79.9 |
| 124518 | RS Umum Budi Agung Pati | 5 | 2021 | - | 96.52% | 97% | 98.4% | 66.67% | 92.31% | 0.88% | 86.85% | 100% | 91.55% | 80% | 96.75% | 100% | 80.63 |
| 124519 | RS Umum Daerah Nene Mallomo | 5 | 2021 | - | 93% | 93% | 95.34% | 100% | 88.34% | 2% | 96.51% | 89.81% | 88.28% | 94.8% | 98.82% | 0% | 80.2 |
| 124520 | RS Islam Nashrul Ummah | 5 | 2021 | - | 92.71% | 94% | 100% | 100% | 92.86% | 0% | 98.19% | 100% | 89.14% | 80% | 100% | 98.63% | 93.7 |
| 124521 | RS Umum Permata Bunda | 5 | 2021 | - | 92% | 87% | 86% | 88% | 85% | 87% | 89% | 88% | 83% | 56% | 89% | 78% | 90 |
| 124522 | RS Umum Bina Kasih | 5 | 2021 | - | 84% | 94% | 100% | 0% | 91.2% | 0% | 0% | 0% | 98.12% | 0% | 100% | 0% | 25 |
| 124523 | RS Umum Ratih | 5 | 2021 | - | 89% | 97% | 82% | 90% | 57% | 0% | 87% | 80% | 99% | 78% | 95% | 93% | 94 |
| 124524 | RS Umum Panti Waluya Sawahan Malang | 5 | 2021 | - | 84.47% | 98% | 91.31% | 0% | 86.91% | 0% | 84.62% | 100% | 90.02% | 61.62% | 85.68% | 0% | 89 |
| 124525 | RS Umum Condong Catur | 5 | 2021 | - | 99% | 0% | 100% | 0% | 100% | 0% | 43.59% | 100% | 99.97% | 0% | 100% | 100% | 76 |
| 124526 | Charitas Hospital Klepu | 5 | 2021 | - | 92.38% | 98% | 87.1% | 100% | 90.85% | 0% | 52.86% | 100% | 90.28% | 98.33% | 91.89% | 100% | 92 |
| 124527 | RS Ibu dan Anak Nirmala Kediri | 5 | 2021 | - | 18.11% | 100% | 97.83% | 0% | 97.63% | 0% | 68.25% | 0% | 98.57% | 98.23% | 90.9% | 0% | 0 |
| 124528 | RS Hermina Kendari | 5 | 2021 | - | 85.5% | 83% | 100% | 0% | 91.49% | 0% | 100% | 100% | 0% | 100% | 100% | 0% | 100 |
| 124529 | RS Umum Daerah R. A. Kartini | 5 | 2021 | - | 84.73% | 96% | 100% | 100% | 98.37% | 0% | 96.65% | 9.67% | 100% | 90.91% | 100% | 100% | 82.5 |
| 124530 | RS AU dr. Dody Sardjoto | 5 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124531 | RS Denisa | 5 | 2021 | - | 87.5% | 99% | 100% | 100% | 80% | 0% | 96.9% | 100% | 88.1% | 84.62% | 100% | 0% | 77.6 |
| 124532 | RS Ibu dan Anak Husada Bunda | 5 | 2021 | - | 80% | 80% | 80% | 0% | 83.33% | 0% | 100% | 90.91% | 0% | 87.5% | 100% | 100% | 80 |
| 124533 | RS Ibu dan Anak Melati Husada | 5 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 124534 | RS Gigi dan Mulut Soelastri | 5 | 2021 | - | 88.22% | 99% | 100% | 0% | 81.54% | 0% | 100% | 0% | 98.17% | 100% | 100% | 0% | 92.43 |
| 124535 | RS Gigi dan Mulut UGM Prof. Soedomo | 5 | 2021 | - | 100% | 100% | 93.49% | 0% | 93.27% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | 81.17 |
| 124536 | RS Bala Keselamatan Bokor | 5 | 2021 | - | 90.04% | 91% | 100% | 100% | 77.7% | 0% | 89.42% | 100% | 90.89% | 84.16% | 100% | 88.64% | 90.5 |
| 124537 | RS Umum Manado Medical Center | 5 | 2021 | - | 91.98% | 0% | 100% | 0% | 47.14% | 0% | 0% | 0% | 100% | 0% | 100% | 100% | 89 |
| 124538 | RS Ibu dan Anak Nasana Pura | 6 | 2021 | - | 92.5% | 100% | 95% | 88.89% | 90% | 50% | 93.75% | 100% | 100% | 93.75% | 98% | 100% | 90 |
| 124539 | RS Akademis Jaury | 6 | 2021 | - | 80.06% | 93% | 96% | 0% | 60.43% | 9.09% | 80% | 90.4% | 80.16% | 0% | 72.22% | 0% | 80.55 |
| 124540 | RS Al-Aziz | 6 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 98.44% | 100% | 93.75% | 93.75% | 100% | 100% | 0 |
| 124541 | RS Umum Budi Agung Pati | 6 | 2021 | - | 95.16% | 97% | 98.17% | 71.43% | 87.01% | 1.1% | 89.2% | 100% | 88.17% | 0% | 95.58% | 100% | 83.05 |
| 124542 | RS Umum Daerah Sidoarjo | 6 | 2021 | - | 82.5% | 91% | 74.48% | 100% | 100% | 0.57% | 74.48% | 100% | 100% | 70% | 99.93% | 90.91% | 0 |
| 124543 | RS Daerah KRMT Wongsonegoro | 6 | 2021 | - | 100% | 100% | 100% | 0% | 93.75% | 3.33% | 85.58% | 78.41% | 100% | 81.25% | 100% | 0% | 93.03 |
| 124544 | RS Umum Surya Husadha | 6 | 2021 | - | 94.92% | 98% | 100% | 100% | 98.5% | 0% | 100% | 100% | 83.84% | 91.03% | 95.07% | 0% | 96 |
| 124545 | RS Umum Citra Medika | 6 | 2021 | - | 50% | 33% | 25% | 20% | 37.5% | 25% | 37.5% | 37.5% | 25% | 44.44% | 14.29% | 33.33% | 40 |
| 124546 | RS Umum Ciputra Mitra Hospital | 6 | 2021 | - | 37% | 96% | 99.14% | 100% | 99.2% | 6.45% | 38.47% | 100% | 99.99% | 100% | 95.57% | 100% | 84.67 |
| 124547 | RS Umum Panti Waluya Sawahan Malang | 6 | 2021 | - | 84.18% | 97% | 72.6% | 0% | 77.9% | 0% | 89.1% | 93.33% | 90.25% | 55.12% | 66.59% | 0% | 90.75 |
| 124548 | RS Umum Panti Waluyo | 6 | 2021 | - | 96.5% | 100% | 100% | 0% | 80.7% | 0% | 100% | 100% | 99.92% | 100% | 100% | 100% | 88 |
| 124549 | RS Gigi Mulut IIK Bhakti Wiyata | 6 | 2021 | - | 100% | 83% | 0% | 0% | 38.51% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 124550 | RS Mentari | 6 | 2021 | - | 88.05% | 0% | 100% | 0% | 87.79% | 0% | 100% | 70.59% | 0% | 0% | 100% | 100% | 89 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.