Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 124801 | RS Umum Daerah Matraman | 7 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 91.67% | 100% | 100% | 100% | 87 |
| 124802 | RS Umum Daerah Ibu Fatmawati Soekarno | 7 | 2021 | - | 90% | 100% | 100% | 100% | 98.67% | 0% | 95.38% | 100% | 99.17% | 100% | 100% | 100% | 96.25 |
| 124803 | RS Umum Imanuel Sumba | 7 | 2021 | - | 100% | 100% | 100% | 0% | 87.58% | 12.5% | 87.1% | 100% | 92.22% | 100% | 100% | 0% | 80 |
| 124804 | RS Hermina Samarinda | 7 | 2021 | - | 98% | 100% | 99% | 84.62% | 100% | 0% | 61% | 100% | 98% | 99% | 97% | 100% | 100 |
| 124805 | RS Umum Pusat Dr. Johannes Leimena Ambon | 7 | 2021 | - | 70% | 100% | 100% | 100% | 90.64% | 0% | 0% | 100% | 72.43% | 0% | 100% | 0% | 0 |
| 124806 | RS Hermana | 7 | 2021 | - | 0% | 0% | 0% | 0% | 5.49% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 124807 | RS Umum Daerah Massenrempulu Enrekang | 7 | 2021 | - | 94.7% | 70% | 100% | 90.62% | 100% | 0% | 70.41% | 100% | 97.2% | 0% | 0% | 0% | 79 |
| 124808 | RS Keluarga Sehat Tayu | 7 | 2021 | - | 95% | 86% | 100% | 100% | 82.77% | 2.67% | 91.87% | 97.59% | 100% | 100% | 100% | 100% | 95 |
| 124809 | RS Umum Manado Medical Center | 7 | 2021 | - | 91.07% | 0% | 100% | 0% | 5.07% | 27.27% | 0% | 0% | 100% | 0% | 100% | 66.67% | 79 |
| 124810 | RS AU dr. Dody Sardjoto | 7 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124811 | RS Umum Daerah Arifin Numang | 7 | 2021 | - | 46.17% | 65% | 98.06% | 44.44% | 59.35% | 0% | 78.23% | 100% | 85.92% | 64.29% | 98.05% | 83.33% | 0 |
| 124812 | RS Hermina Kendari | 7 | 2021 | - | 88.5% | 96% | 100% | 100% | 87.67% | 0% | 83.33% | 100% | 0% | 0% | 100% | 0% | 100 |
| 124813 | RS Umum Dr. Oen | 7 | 2021 | - | 93.5% | 97% | 100% | 100% | 98% | 0.61% | 66.66% | 100% | 75.83% | 86.8% | 99.36% | 100% | 83.94 |
| 124814 | RS Umum Ciputra Mitra Hospital | 7 | 2021 | - | 54% | 93% | 97.94% | 100% | 100% | 12.68% | 36.96% | 100% | 99.98% | 100% | 94.09% | 100% | 83.33 |
| 124815 | RS Akademis Jaury | 7 | 2021 | - | 79.4% | 100% | 93.33% | 0% | 77.78% | 2.38% | 66.44% | 100% | 100% | 0% | 90% | 0% | 85.84 |
| 124816 | RS Ibu dan Anak Defina | 7 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 2.56% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 124817 | RS Universitas Hasanuddin | 7 | 2021 | - | 57.51% | 100% | 99.7% | 0% | 100% | 5.15% | 35.55% | 100% | 94.32% | 94% | 100% | 100% | 100 |
| 124818 | RS Umum Budi Agung Pati | 7 | 2021 | - | 94.53% | 97% | 98.64% | 66.67% | 95.25% | 0% | 72.67% | 100% | 94.21% | 100% | 97.52% | 100% | 83.58 |
| 124819 | RS Ibu dan Anak Nasana Pura | 7 | 2021 | - | 95% | 100% | 100% | 91.11% | 95% | 66.67% | 97.5% | 100% | 100% | 100% | 98% | 100% | 90 |
| 124820 | RS Umum Daerah H.A. Sulthan Daeng Radja | 7 | 2021 | - | 97.26% | 0% | 100% | 0% | 100% | 0% | 77.65% | 100% | 100% | 0% | 100% | 100% | 80 |
| 124821 | RS Umum Daerah Nene Mallomo | 7 | 2021 | - | 93% | 95% | 90.25% | 83.33% | 92.7% | 2.59% | 96.79% | 90.27% | 87.88% | 95.71% | 98.1% | 0% | 80.1 |
| 124822 | RS Mitra Medika Pontianak | 7 | 2021 | - | 94.19% | 100% | 100% | 100% | 84.23% | 0% | 73.93% | 100% | 97.13% | 100% | 100% | 100% | 76.91 |
| 124823 | RS Jiwa Kalawa Atei | 7 | 2021 | - | 88.65% | 100% | 100% | 0% | 26.81% | 0% | 98.61% | 100% | 100% | 100% | 100% | 0% | 0 |
| 124824 | RS Umum Bantuan Kudus | 7 | 2021 | - | 35% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124825 | RS Umum Daerah Brigjed H. Hasan Basry Kandangan | 7 | 2021 | - | 89.11% | 86% | 100% | 0% | 87.5% | 100% | 97.9% | 100% | 86.3% | 96.88% | 100% | 100% | 85.37 |
| 124826 | RS Umum Hj. Zubaeda Bantilan | 7 | 2021 | - | 60% | 47% | 14.29% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 74 |
| 124827 | RS Tk. II Prof. dr. J. A. Latumeten | 7 | 2021 | - | 75% | 100% | 100% | 79% | 80% | 5% | 80% | 100% | 100% | 79% | 100% | 80% | 100 |
| 124828 | RS Umum Meloy | 7 | 2021 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 78.93 |
| 124829 | RS Umum Bina Kasih | 7 | 2021 | - | 84% | 97% | 100% | 0% | 91.2% | 0% | 98.25% | 100% | 100% | 0% | 50% | 100% | 0 |
| 124830 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 7 | 2021 | - | 0% | 100% | 100% | 100% | 66.67% | 0% | 100% | 100% | 54.26% | 0% | 100% | 100% | 0 |
| 124831 | RS Umum Daerah R. A. Kartini | 7 | 2021 | - | 84.71% | 94% | 100% | 100% | 100% | 0% | 97.68% | 99.05% | 100% | 100% | 100% | 100% | 86.1 |
| 124832 | RS Hermina Balikpapan | 7 | 2021 | - | 86.14% | 90% | 100% | 100% | 88% | 100% | 99.34% | 100% | 90.5% | 100% | 81.25% | 100% | 20 |
| 124833 | RS Umum Panti Waluyo | 7 | 2021 | - | 96% | 100% | 100% | 0% | 81.65% | 0% | 100% | 100% | 99.99% | 100% | 100% | 100% | 86 |
| 124834 | RS Umum Surya Husadha | 7 | 2021 | - | 93.19% | 97% | 100% | 100% | 94.95% | 0% | 100% | 100% | 85.2% | 92.88% | 91.56% | 0% | 98 |
| 124835 | RS Citra sundari | 7 | 2021 | - | 97.1% | 100% | 98.89% | 91.67% | 90% | 100% | 100% | 60% | 64.48% | 58.33% | 62.5% | 75% | 70 |
| 124836 | RS Umum Bhayangkara Tk. III Nganjuk | 7 | 2021 | - | 90% | 98% | 98.06% | 100% | 96.91% | 0% | 72.88% | 92% | 85.37% | 100% | 99.5% | 100% | 85.68 |
| 124837 | RS Umum Daerah dr. Sayidiman Magetan | 7 | 2021 | - | 81.5% | 89% | 100% | 0% | 100% | 3.95% | 100% | 69.38% | 75% | 100% | 100% | 92.31% | 80.83 |
| 124838 | RS Mentari | 7 | 2021 | - | 91.19% | 92% | 100% | 0% | 93.21% | 0% | 100% | 70.59% | 0% | 0% | 100% | 100% | 87 |
| 124839 | RS Daerah KRMT Wongsonegoro | 7 | 2021 | - | 100% | 100% | 100% | 25% | 95.65% | 1.14% | 86.56% | 87.86% | 100% | 83.75% | 100% | 100% | 81.33 |
| 124840 | RS Islam Nashrul Ummah | 7 | 2021 | - | 91.35% | 95% | 100% | 0% | 92% | 0% | 98.66% | 100% | 89.35% | 92.86% | 100% | 96.3% | 94.27 |
| 124841 | RS Bethsaida | 7 | 2021 | - | 100% | 100% | 100% | 0% | 93.99% | 0% | 99% | 100% | 100% | 97% | 100% | 100% | 97.5 |
| 124842 | RS Gigi dan Mulut UGM Prof. Soedomo | 7 | 2021 | - | 87% | 100% | 89.42% | 0% | 93.67% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 0 |
| 124843 | RS Denisa | 7 | 2021 | - | 85% | 100% | 100% | 0% | 92% | 0% | 97.66% | 100% | 94.51% | 83.33% | 100% | 0% | 78 |
| 124844 | RS Ciputra | 7 | 2021 | - | 74.66% | 100% | 100% | 100% | 99.08% | 7.02% | 72.62% | 100% | 100% | 74.07% | 94.12% | 100% | 85 |
| 124845 | RS Ibu dan Anak Nirmala Kediri | 7 | 2021 | - | 48.44% | 98% | 100% | 0% | 99.76% | 0% | 50% | 0% | 93.97% | 100% | 99.6% | 100% | 0 |
| 124846 | RS Umum Daerah Nganjuk | 7 | 2021 | - | 99.5% | 98% | 100% | 66.67% | 75.05% | 0% | 77.71% | 77.48% | 93.97% | 0% | 100% | 100% | 79 |
| 124847 | RS Umum Islam Harapan Anda | 7 | 2021 | - | 99.62% | 100% | 100% | 85.71% | 99.8% | 0% | 78.34% | 100% | 100% | 94.69% | 100% | 100% | 83.67 |
| 124848 | RS Umum Ratih | 7 | 2021 | - | 82% | 98% | 85% | 100% | 65% | 0% | 96% | 74% | 99% | 82% | 94% | 88% | 89 |
| 124849 | RS Umum Panti Waluya Sawahan Malang | 7 | 2021 | - | 82.9% | 99% | 39.95% | 0% | 93.15% | 0% | 91.24% | 66.67% | 99.61% | 61.9% | 39.95% | 100% | 89 |
| 124850 | RS Baptis Batu | 7 | 2021 | - | 97.2% | 100% | 100% | 70.59% | 92.31% | 0% | 77.27% | 100% | 98.71% | 0% | 100% | 0% | 90 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.