Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 124901 | RS Keluarga Sehat Tayu | 8 | 2021 | - | 94.5% | 86% | 100% | 100% | 81.06% | 3.57% | 87.62% | 100% | 100% | 100% | 100% | 83.33% | 96 |
| 124902 | RS Ibu dan Anak Muslimat Jombang | 8 | 2021 | - | 99.65% | 100% | 99.96% | 0% | 0% | 0% | 97.93% | 100% | 100% | 100% | 100% | 0% | 78.78 |
| 124903 | RS Islam Sakinah | 8 | 2021 | - | 85.12% | 100% | 100% | 80% | 83.42% | 1.14% | 97.36% | 100% | 90.62% | 91.22% | 100% | 100% | 97.5 |
| 124904 | RS Umum Daerah Sidoarjo | 8 | 2021 | - | 83.63% | 92% | 76.34% | 100% | 100% | 0.19% | 99.94% | 100% | 100% | 75% | 99.93% | 0% | 0 |
| 124905 | RS Umum Daerah dr. Sayidiman Magetan | 8 | 2021 | - | 82.6% | 89% | 100% | 0% | 100% | 1.47% | 99.9% | 73.01% | 75% | 100% | 100% | 0% | 80.83 |
| 124906 | RS Umum Daerah Nene Mallomo | 8 | 2021 | - | 92% | 95% | 97.88% | 83.33% | 92.7% | 2.59% | 96.7% | 85.71% | 87.76% | 84.44% | 98.98% | 0% | 80.15 |
| 124907 | RS Islam Nashrul Ummah | 8 | 2021 | - | 87.39% | 95% | 100% | 100% | 96.25% | 0% | 97.58% | 100% | 89.35% | 100% | 100% | 96.3% | 94.27 |
| 124908 | RS Umum Bantuan Kudus | 8 | 2021 | - | 35% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124909 | RS Gigi dan Mulut UGM Prof. Soedomo | 8 | 2021 | - | 100% | 100% | 93.14% | 0% | 94.69% | 0% | 0% | 100% | 100% | 0% | 0% | 100% | 3.17 |
| 124910 | RS AU dr. Dody Sardjoto | 8 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 124911 | RS Universitas Hasanuddin | 8 | 2021 | - | 69.6% | 100% | 99.76% | 0% | 100% | 2.53% | 35.19% | 100% | 94.71% | 90% | 99.94% | 100% | 98.73 |
| 124912 | RS Denisa | 8 | 2021 | - | 89% | 100% | 100% | 100% | 100% | 0% | 97.05% | 100% | 93.53% | 87.5% | 100% | 0% | 77 |
| 124913 | RS Gigi Mulut IIK Bhakti Wiyata | 8 | 2021 | - | 100% | 55% | 0% | 0% | 45.29% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 94 |
| 124914 | RS Ibu dan Anak Nirmala Kediri | 8 | 2021 | - | 49.87% | 98% | 100% | 0% | 97.9% | 0% | 38.71% | 0% | 94.89% | 100% | 100% | 100% | 0 |
| 124915 | RS Umum Daerah R. A. Kartini | 8 | 2021 | - | 84.48% | 96% | 100% | 100% | 71.47% | 0% | 96.15% | 100% | 100% | 75% | 100% | 100% | 84.5 |
| 124916 | RS Umum Daerah Arifin Numang | 8 | 2021 | - | 54.05% | 56% | 98.27% | 52.94% | 61.26% | 2.41% | 79.76% | 100% | 100% | 68.29% | 97.73% | 86.49% | 0 |
| 124917 | RS Umum Daerah Bali Mandara Provinsi Bali | 8 | 2021 | - | 80% | 100% | 100% | 100% | 100% | 0% | 90.15% | 100% | 100% | 0% | 98.9% | 100% | 93 |
| 124918 | RS Mitra Medika Pontianak | 8 | 2021 | - | 94.5% | 100% | 100% | 100% | 86.09% | 0% | 76.09% | 100% | 99.64% | 100% | 100% | 100% | 74.91 |
| 124919 | RS Umum Daerah Brigjed H. Hasan Basry Kandangan | 8 | 2021 | - | 87.02% | 89% | 100% | 0% | 87.33% | 100% | 100% | 100% | 85.18% | 93.33% | 91.89% | 100% | 0 |
| 124920 | RS Baptis Batu | 8 | 2021 | - | 84.29% | 100% | 100% | 88.24% | 91.22% | 0% | 52.26% | 100% | 98.72% | 0% | 100% | 0% | 93.2 |
| 124921 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 8 | 2021 | - | 0% | 100% | 100% | 100% | 66.67% | 0% | 100% | 100% | 49.72% | 0% | 100% | 100% | 0 |
| 124922 | RSU Santo Yusup Boro | 8 | 2021 | - | 88% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 91.07% | 0% | 100% | 100% | 0 |
| 124923 | RS Umum Meloy | 8 | 2021 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 80.87 |
| 124924 | RS Ciputra | 8 | 2021 | - | 76.74% | 100% | 100% | 100% | 99.39% | 11.11% | 72.85% | 100% | 100% | 84.38% | 100% | 100% | 87 |
| 124925 | RS Umum Ciputra Mitra Hospital | 8 | 2021 | - | 45.5% | 99% | 98.28% | 100% | 94.17% | 9.26% | 36.13% | 100% | 99.99% | 98.63% | 97.16% | 100% | 81.29 |
| 124926 | RS Umum Daerah Ibu Fatmawati Soekarno | 8 | 2021 | - | 88% | 100% | 100% | 91.3% | 90.77% | 0.54% | 93.64% | 100% | 99% | 100% | 100% | 100% | 97.25 |
| 124927 | RS Bethsaida | 8 | 2021 | - | 99% | 100% | 100% | 0% | 94.78% | 0% | 100% | 100% | 100% | 98% | 100% | 100% | 98 |
| 124928 | RS Umum Dr. Oen | 8 | 2021 | - | 90.19% | 97% | 100% | 100% | 98.31% | 0.3% | 67.11% | 100% | 77.71% | 81.89% | 97.59% | 100% | 82.78 |
| 124929 | RS Umum Pusat Dr. Kariadi | 8 | 2021 | - | 99.64% | 100% | 100% | 0% | 84.46% | 4.39% | 85.45% | 99.47% | 96.57% | 83.61% | 100% | 100% | 82.79 |
| 124930 | RS Umum Daerah Bung Karno Kota Surakarta | 8 | 2021 | - | 96.27% | 87% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 83 |
| 124931 | RS Umum Islam Harapan Anda | 8 | 2021 | - | 99.65% | 100% | 100% | 100% | 99.8% | 0% | 75.97% | 100% | 99.38% | 98.02% | 100% | 100% | 84.5 |
| 124932 | RS Umum Daerah Patut Patuh Patju | 8 | 2021 | - | 95.88% | 96% | 100% | 92.86% | 83.54% | 5.48% | 100% | 100% | 98.67% | 96.08% | 100% | 100% | 82.19 |
| 124933 | RS Gigi dan Mulut Soelastri | 8 | 2021 | - | 87.31% | 98% | 100% | 0% | 95.37% | 0% | 100% | 100% | 99.47% | 100% | 100% | 0% | 91.85 |
| 124934 | RS Jiwa Kalawa Atei | 8 | 2021 | - | 89.37% | 100% | 100% | 0% | 41.9% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 124935 | RS Umum Panti Waluyo | 8 | 2021 | - | 96% | 100% | 100% | 0% | 81.03% | 0% | 100% | 100% | 99.99% | 100% | 100% | 100% | 85 |
| 124936 | RS Hermina Samarinda | 8 | 2021 | - | 99% | 100% | 100% | 55.56% | 80% | 0% | 60% | 100% | 98% | 97% | 97% | 100% | 100 |
| 124937 | RS Ibu dan Anak Melati Husada | 8 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 124938 | RS Umum Surya Husadha | 8 | 2021 | - | 93.92% | 97% | 100% | 100% | 92.5% | 0% | 100% | 100% | 87.53% | 92.68% | 86.99% | 0% | 96 |
| 124939 | RS Mentari | 8 | 2021 | - | 91.78% | 92% | 100% | 0% | 91.63% | 0% | 100% | 75% | 0% | 0% | 100% | 100% | 82 |
| 124940 | RS Umum Daerah Dr. Soetomo | 8 | 2021 | - | 85.54% | 100% | 100% | 33.33% | 91.92% | 0% | 99.42% | 98.21% | 98.91% | 69.23% | 97.89% | 100% | 0 |
| 124941 | RS Ibu dan Anak Tiara | 8 | 2021 | - | 95.81% | 82% | 88.89% | 100% | 91.58% | 0% | 98.9% | 100% | 86.81% | 95.6% | 96.15% | 100% | 80 |
| 124942 | RS Universitas Mataram | 8 | 2021 | - | 100% | 100% | 100% | 95.24% | 100% | 18.18% | 0% | 0% | 78.27% | 50% | 0% | 0% | 0 |
| 124943 | RS Umum Imanuel Sumba | 8 | 2021 | - | 75% | 100% | 100% | 0% | 91.1% | 11.76% | 74.47% | 100% | 87.04% | 100% | 100% | 100% | 70 |
| 124944 | RS Daerah KRMT Wongsonegoro | 8 | 2021 | - | 100% | 100% | 100% | 0% | 92.67% | 0% | 89.33% | 91.04% | 100% | 82.35% | 100% | 100% | 87.94 |
| 124945 | RS Umum Manado Medical Center | 8 | 2021 | - | 96.46% | 0% | 0% | 0% | 5.02% | 27.27% | 0% | 0% | 100% | 0% | 0% | 100% | 83 |
| 124946 | RS Mata Undaan | 8 | 2021 | - | 88.12% | 99% | 100% | 0% | 80.01% | 0% | 100% | 100% | 100% | 95.43% | 100% | 100% | 96.4 |
| 124947 | RS Hermina Balikpapan | 8 | 2021 | - | 85% | 96% | 100% | 100% | 93.33% | 0% | 99.2% | 100% | 91.6% | 100% | 85% | 100% | 72.9 |
| 124948 | RS Umum Daerah Gandus Palembang | 8 | 2021 | - | 65.73% | 88% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 85.58 |
| 124949 | RS Umum Daerah Kota Tanjung Pinang | 8 | 2021 | - | 100% | 100% | 100% | 93.94% | 90% | 1.64% | 90% | 100% | 95% | 90% | 100% | 90% | 84 |
| 124950 | RS Umum Saraswati | 8 | 2021 | - | 99% | 100% | 93.75% | 0% | 90.62% | 0% | 51.56% | 100% | 97.97% | 59.38% | 90.62% | 75% | 100 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.