Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 128201 | RS Metro Medika | 8 | 2022 | 81.15% | 78% | 87.32% | 82.35% | 74% | 4.76% | 84.51% | 100% | 79.96% | 91.55% | 98.59% | 100% | 0 |
| 128202 | RS Mayapada | 8 | 2022 | 0% | 99% | 100% | 100% | 86.29% | 4.84% | 89.29% | 94.59% | 100% | 0% | 100% | 100% | 0 |
| 128203 | RS Harapan Keluarga | 8 | 2022 | 97.5% | 100% | 99.22% | 100% | 94.41% | 1.54% | 85.58% | 100% | 93.33% | 92.67% | 100% | 86% | 0 |
| 128204 | RS Bhayangkara Denpasar | 8 | 2022 | 87.82% | 100% | 99.37% | 100% | 100% | 6.58% | 65.55% | 100% | 99.55% | 100% | 100% | 100% | 0 |
| 128205 | RS Kristen Lende Moripa | 8 | 2022 | 86.22% | 81% | 57.91% | 100% | 86.45% | 3.65% | 82.04% | 100% | 61.56% | 0% | 76.32% | 0% | 0 |
| 128206 | RS Ibu dan Anak Ilanur | 8 | 2022 | 87% | 86% | 99.85% | 100% | 86.78% | 0% | 63.07% | 100% | 100% | 0% | 91.69% | 100% | 0 |
| 128207 | RS UniMedika Sepatan | 8 | 2022 | 80.5% | 84% | 100% | 8.33% | 63.82% | 2% | 20.81% | 100% | 79.21% | 0% | 100% | 100% | 99 |
| 128208 | RS Kristen Lindimara | 8 | 2022 | 91% | 98% | 100% | 0% | 100% | 60% | 96.88% | 100% | 100% | 56.67% | 100% | 100% | 0 |
| 128209 | RS Umum Dr TC Hillers Maumere | 8 | 2022 | 86.5% | 98% | 88.68% | 88.89% | 13.77% | 0% | 100% | 0% | 0% | 0% | 98.45% | 0% | 0 |
| 128210 | RS Khusus Mata Ramata | 8 | 2022 | 89% | 100% | 85.48% | 0% | 93.29% | 17.35% | 76.32% | 0% | 65.17% | 46.67% | 100% | 100% | 0 |
| 128211 | RS Umum Daerah Bali Mandara Provinsi Bali | 8 | 2022 | 88.35% | 100% | 99.04% | 100% | 62.86% | 0.91% | 98.84% | 100% | 100% | 0% | 100% | 100% | 0 |
| 128212 | RS Umum Daerah Lombok Timur | 8 | 2022 | 83.57% | 95% | 58.49% | 0% | 31.26% | 8% | 67.98% | 100% | 92.62% | 50% | 100% | 100% | 0 |
| 128213 | RSUP Dr. Sitanala Tangerang | 8 | 2022 | 86.75% | 100% | 100% | 100% | 99.72% | 0% | 100% | 100% | 87.59% | 67.65% | 100% | 100% | 0 |
| 128214 | RS Jiwa Mutiara Sukma | 8 | 2022 | 81.12% | 88% | 100% | % | 54.29% | % | 60.8% | 100% | 97.14% | 34.48% | 100% | 100% | 0 |
| 128215 | RS Islam S. Anggoro | 8 | 2022 | 80.49% | 84% | 78.95% | 97.33% | 57.29% | 0% | 0% | 100% | 94.63% | 100% | 62.5% | 100% | 85 |
| 128216 | RS Umum Leona | 8 | 2022 | 86.5% | 100% | 100% | 0% | 100% | 0% | 25% | 100% | 100% | 86.67% | 100% | 0% | 0 |
| 128217 | RS Umum Daerah dr. Drajat Prawiranegara | 8 | 2022 | 84.88% | 99% | 98.77% | 100% | 69.64% | 4.26% | 97.74% | 98.28% | 100% | 90.38% | 98.34% | 100% | 0 |
| 128218 | RS Ibu dan Anak Kuncup Bunga | 8 | 2022 | 96% | 87% | 100% | 0% | 100% | 0% | 76.81% | 0% | 88.07% | 100% | 100% | 0% | |
| 128219 | RS Umum Daerah Patuh Karya | 8 | 2022 | 60% | 87% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 128220 | RS Umum Khatolik Saint Antonius Ampenan | 8 | 2022 | 66.53% | 68% | 80.77% | % | 51.43% | 0% | 71.11% | 100% | 92.63% | 83.33% | 100% | 0% | 0 |
| 128221 | RS Daan Mogot Kesdam Jaya | 8 | 2022 | 92% | 92% | 91% | 100% | 100% | 0% | 100% | 56.5% | 96% | 85% | 75% | 89% | 0 |
| 128222 | RS Umum Muder Ignacia | 8 | 2022 | 90% | 90% | 95% | 0% | 100% | 0% | 21.43% | 100% | 100% | 100% | 100% | 0% | 0 |
| 128223 | RS Bio Medika | 8 | 2022 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 128224 | RS Islam Siti Hajar | 8 | 2022 | 82% | 83% | 100% | 0% | 94.21% | 0.82% | 78.87% | 100% | 80.1% | 83.57% | 100% | 0% | 0 |
| 128225 | RS Tk. III Wirasakti Kupang | 8 | 2022 | 97.99% | 95% | 100% | 100% | 90.67% | 0% | 79.11% | 97.62% | 91.3% | 100% | 100% | 100% | 0 |
| 128226 | RS Tk. IV Kencana Serang | 8 | 2022 | 85% | 97% | 100% | 92% | 80% | 0% | 95% | 100% | 99% | 80% | 100% | 80% | 0 |
| 128227 | RS dr. Agung | 8 | 2022 | 91.63% | 100% | 96% | 100% | 84.44% | 3.73% | 80.36% | 100% | 89% | 87.78% | 100% | 100% | 0 |
| 128228 | RS Umum Daerah Provinsi NTB | 8 | 2022 | 88.44% | 100% | 100% | 66.67% | 76.92% | 1.49% | 97.18% | 99.02% | 90.44% | 82% | 97.9% | 100% | 0 |
| 128229 | RS Kurnia Serang | 8 | 2022 | 95.97% | 100% | 100% | 100% | 87.59% | 0% | 56.05% | 100% | 99.84% | 83.08% | 0% | 100% | 0 |
| 128230 | RS Budiasih | 8 | 2022 | 88.73% | 87% | 97.27% | 58.62% | 94% | 0% | 91.24% | 100% | 91% | 0% | 100% | 80% | 0 |
| 128231 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 8 | 2022 | 83.89% | 87% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 128232 | RS Bhayangkara | 8 | 2022 | 72.22% | 100% | 100% | 33.33% | 38.25% | 3.23% | 96.44% | 100% | 55.56% | 16.67% | 68.18% | 90.62% | 0 |
| 128233 | RS Umum BUN | 8 | 2022 | 74.27% | 87% | 100% | 100% | 84% | 2.22% | 75% | 100% | 94.83% | 85.57% | 100% | 83.33% | 0 |
| 128234 | RS Surya Medika PKU Muhammadiyah Sumbawa | 8 | 2022 | 91.1% | 95% | 99.59% | 100% | 100% | 0% | 99.09% | 100% | 82% | 79.83% | 100% | 89.39% | 85 |
| 128235 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 8 | 2022 | 93% | 100% | 100% | 80% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 128236 | RS An-Nisa | 8 | 2022 | 88.99% | 99% | 97.99% | 100% | 29.96% | 6.85% | 37.84% | 73.14% | 98.67% | 98.81% | 98% | 100% | 0 |
| 128237 | RS Mata Nusa Tenggara Barat | 8 | 2022 | 92.5% | 94% | 92.87% | 0% | 91.89% | 0% | 100% | 100% | 91.89% | 100% | 100% | 100% | 0 |
| 128238 | Siloam Hospitals Mataram | 8 | 2022 | 90.49% | 99% | 100% | 0% | 50.27% | 1.49% | 80.51% | 100% | 100% | 75% | 100% | 100% | 0 |
| 128239 | RS Umum Praya | 8 | 2022 | 92% | 83% | 86% | 89.41% | 84% | 94.12% | 83.33% | 88.89% | 94% | 24% | 96% | 81.82% | 0 |
| 128240 | RS Mentari | 8 | 2022 | 95% | 100% | 100% | 0% | 83.89% | 0% | 64.76% | 100% | 99.55% | 47.83% | 100% | 100% | 0 |
| 128241 | RS Islam Yatofa | 8 | 2022 | 90% | 97% | 87.8% | 90.48% | 84.11% | 3.45% | 83.9% | 100% | 100% | 50% | 97.03% | 100% | 0 |
| 128242 | RS Bethsaida | 8 | 2022 | 83.86% | 95% | 100% | 0% | 97.64% | 0% | 97% | 100% | 100% | 95% | 100% | 100% | 98.1 |
| 128243 | RS EMC Tangerang | 8 | 2022 | 97.72% | 97% | 100% | 0% | 86.38% | 2.07% | 78.58% | 100% | 88.89% | 94.44% | 93.55% | 100% | 0 |
| 128244 | RS Ibu dan Anak Permata Hati | 8 | 2022 | 100% | 100% | 100% | 100% | 100% | 0.69% | 99.12% | 100% | 100% | 100% | 100% | 100% | 0 |
| 128245 | RS Cahaya Medika | 8 | 2022 | 91.07% | 92% | 95.94% | 91.53% | 47.18% | 4.27% | 69.09% | 92.59% | 69.72% | 7.12% | 97.53% | 78.95% | 0 |
| 128246 | RS Sito Husada | 8 | 2022 | 95% | 100% | 100% | 0% | 100% | 3.7% | 100% | 100% | 100% | 66.67% | 100% | 0% | 0 |
| 128247 | RS Bhayangkara Mataram | 8 | 2022 | 98% | 97% | 97.33% | 100% | 91.43% | 0% | 92.77% | 100% | 93.75% | 87.5% | 98.43% | 0% | 0 |
| 128248 | RS Mandalika Provinsi Nusa Tenggara Barat | 8 | 2022 | 97.05% | 98% | 93.33% | 0% | 85.25% | 0% | 92.31% | 0% | 100% | 50% | 94.08% | 83.33% | 90 |
| 128249 | RS Umum Primaya Pasar Kemis | 8 | 2022 | 86.96% | 90% | 98.33% | 50% | 98.99% | 5.88% | 81.82% | 100% | 100% | 100% | 99.14% | 100% | 0 |
| 128250 | RS Siloam Hospitals Lippo Village | 8 | 2022 | 95.67% | 98% | 97.73% | 0% | 57.7% | 6.31% | 72.68% | 99.1% | 99.94% | 82.86% | 98.73% | 96.64% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
