Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 131101 | RS Umum Manado Medical Center | 1 | 2021 | 73.03% | 0% | 100% | 0% | 3.99% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 90 |
| 131102 | RS Umum Permata Bunda | 1 | 2021 | 89% | 79% | 89% | 81.67% | 82% | 78% | 81.13% | 89% | 85% | 72% | 95% | 89% | 82 |
| 131103 | RS Umum Daerah R. A. Kartini | 1 | 2021 | 84.42% | 96% | 100% | 100% | 86.73% | 1.44% | 97.19% | 99.73% | 99.99% | 92.31% | 100% | 100% | 87.9 |
| 131104 | RS Gigi Mulut IIK Bhakti Wiyata | 1 | 2021 | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 131105 | Charitas Hospital Klepu | 1 | 2021 | 87.56% | 99% | 92.46% | 100% | 88.13% | 0% | 71.64% | 100% | 91.56% | 90% | 75.28% | 100% | 90 |
| 131106 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 1 | 2021 | 100% | 97% | 100% | 50% | 99.58% | 2.38% | 90.18% | 90% | 90.28% | 85.71% | 82.08% | 87.5% | 86.84 |
| 131107 | RS Umum Daerah Nene Mallomo | 1 | 2021 | 91% | 92% | 95.76% | 80% | 83.87% | 2.46% | 100% | 100% | 85.02% | 83.19% | 100% | 100% | 80.19 |
| 131108 | RSU Santo Yusup Boro | 1 | 2021 | 85% | 100% | 100% | 0% | 100% | 0% | 98.11% | 100% | 78.57% | 100% | 100% | 92.86% | 0 |
| 131109 | RS Islam Sakinah | 1 | 2021 | 85.59% | 98% | 100% | 84.62% | 81.87% | 0% | 93.75% | 100% | 92.97% | 87.1% | 100% | 100% | 97.9 |
| 131110 | RSUP Dr. Sardjito | 1 | 2021 | 98.16% | 98% | 99.46% | 0% | 53.82% | 8.25% | 71.57% | 100% | 97.12% | 0% | 100% | 96% | 88.06 |
| 131111 | RS Umum Daerah dr. Mohamad Saleh Kota Probolinggo | 1 | 2021 | 83.06% | 100% | 99.81% | 0% | 52.99% | 0% | 90.79% | 100% | 94.8% | 0% | 100% | 100% | 0 |
| 131112 | RS Umum Bina Kasih | 1 | 2021 | 80% | 98% | 100% | 0% | 96.12% | 0% | 97.37% | 100% | 99% | 0% | 75% | 0% | 80 |
| 131113 | RS Mata Undaan | 1 | 2021 | 88.5% | 98% | 100% | 0% | 45.5% | 0% | 100% | 100% | 99.91% | 96.28% | 0% | 100% | 0 |
| 131114 | RS Umum Jafar Medika Karanganyar | 1 | 2021 | 0% | 0% | 0% | 0% | 0% | 0% | 11.11% | 100% | 0% | 0% | 0% | 0% | 0 |
| 131115 | bukan RS | 1 | 2021 | 8344% | 100% | 7833% | 40% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 131116 | RS AU dr. Dody Sardjoto | 1 | 2021 | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 131117 | RS Primasatya Husada Citra (PHC) Surabaya | 1 | 2021 | 52.2% | 85% | 100% | 100% | 79.65% | 6.18% | 100% | 86.57% | 100% | 92.95% | 99.89% | 100% | 0 |
| 131118 | RS Umum Daerah Dr. Soetomo | 1 | 2021 | 86.35% | 100% | 100% | 0% | 86.05% | 0% | 98.82% | 91.6% | 98.28% | 57.14% | 96.71% | 100% | 0 |
| 131119 | RS Ibu dan Anak Melati Husada | 1 | 2021 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 88 |
| 131120 | RS Ibu dan Anak Muslimat Jombang | 1 | 2021 | 93.5% | 99% | 99.84% | 0% | 0% | 1.75% | 94.8% | 83.33% | 100% | 100% | 100% | 0% | 0 |
| 131121 | RS Umum Islam Harapan Anda | 1 | 2021 | 97% | 98% | 100% | 100% | 98.95% | 2.86% | 54.12% | 99.5% | 99.94% | 96.92% | 100% | 100% | 83.9 |
| 131122 | RS Bala Keselamatan Bokor | 1 | 2021 | 88.52% | 88% | 100% | 100% | 75% | 0% | 90.47% | 100% | 90.37% | 90.86% | 100% | 86.21% | 91 |
| 131123 | RS Bhayangkara Manado | 1 | 2021 | 100% | 100% | 85% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 85 |
| 131124 | RS Ibu dan Anak Tiara | 1 | 2021 | 86.71% | 86% | 86.67% | 100% | 97.63% | 0% | 90.91% | 100% | 94.44% | 90.91% | 90.91% | 83.33% | 78.02 |
| 131125 | RS Ibu dan Anak Husada Bunda | 1 | 2021 | 75% | 80% | 83.33% | 0% | 100% | 0% | 100% | 71.43% | 0% | 87.5% | 100% | 0% | 70 |
| 131126 | RS LNG Badak | 1 | 2021 | 85% | 80% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 131127 | RS Tk. II Prof. dr. J. A. Latumeten | 1 | 2021 | 75% | 100% | 100% | 80% | 80% | 2.86% | 66.67% | 100% | 100% | 66.67% | 80% | 80% | 100 |
| 131128 | RSUP Dr. Sitanala Tangerang | 1 | 2021 | 80.3% | 100% | 100% | 100% | 100% | 2.86% | 99.46% | 100% | 82.23% | 100% | 100% | 100% | 74.48 |
| 131129 | RS Umum Palang Biru Kutoarjo | 1 | 2021 | 57.5% | 0% | 88% | 0% | 28.69% | 0% | 100% | 100% | 98.4% | 95.95% | 77.38% | 100% | 96.67 |
| 131130 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 1 | 2021 | 35.2% | 100% | 100% | 0% | 86.13% | 0% | 0% | 100% | 94.93% | 93.33% | 100% | 100% | 93 |
| 131131 | RS Hermina Palembang | 1 | 2021 | 98.57% | 100% | 100% | 100% | 83.33% | 2.06% | 88.75% | 100% | 100% | 96.25% | 100% | 100% | 90 |
| 131132 | RS Umum Pekerja | 1 | 2021 | 81% | 100% | 100% | 40% | 100% | 0% | 55.09% | 80.49% | 99.72% | 75% | 100% | 100% | 80.71 |
| 131133 | RS Umum Permata Hati Metro | 1 | 2021 | 92% | 100% | 100% | 80% | 78.49% | 42% | 100% | 100% | 100% | 90.99% | 100% | 75% | 92 |
| 131134 | RS Umum Sentra Medika | 1 | 2021 | 90.76% | 100% | 99.97% | 100% | 20.13% | 0% | 80.17% | 100% | 100% | 80% | 92.16% | 100% | 81.47 |
| 131135 | RS Umum Daerah Kota Tanjung Pinang | 1 | 2021 | 100% | 100% | 100% | 100% | 100% | 2.73% | 100% | 100% | 100% | 100% | 100% | 100% | 80 |
| 131136 | RS Umum Hermina Podomoro | 1 | 2021 | 89.19% | 100% | 100% | 100% | 89.19% | 3.85% | 97.53% | 100% | 100% | 93.33% | 100% | 100% | 97 |
| 131137 | RS Umum Daerah Kab.Bekasi | 1 | 2021 | 72.22% | 84% | 74.62% | 100% | 0.89% | 1.16% | 62.81% | 91.41% | 95.95% | 86.36% | 48.7% | 100% | 81.1 |
| 131138 | Rumkital dr. Midiyato Suratani | 1 | 2021 | 25% | 27% | 41.67% | 93.75% | 45% | 7.5% | 85.71% | 56% | 34.29% | 0% | 34.29% | 85% | 85 |
| 131139 | RS Ar-Royyan | 1 | 2021 | 35.2% | 100% | 100% | 0% | 86.13% | 0% | 0% | 100% | 94.93% | 93.33% | 100% | 100% | 95 |
| 131140 | RS Umum Daerah Kepulauan Seribu | 1 | 2021 | 69% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 86.56% | 0% | 100% | 0% | 83.18 |
| 131141 | Charitas Hospital Belitang | 1 | 2021 | 97.62% | 96% | 100% | 100% | 100% | 0% | 89.22% | 100% | 100% | 62.5% | 100% | 100% | 93.37 |
| 131142 | RSUP Fatmawati | 1 | 2021 | 82.93% | 88% | 99.3% | 41.67% | 16.67% | 3.12% | 86.52% | 81.9% | 96.11% | 100% | 96.32% | 100% | 81.2 |
| 131143 | RS Umum Ali Sibroh Malisi | 1 | 2021 | 100% | 100% | 100% | 100% | 83.99% | 0% | 85.71% | 100% | 92.06% | 0% | 100% | 0% | 0 |
| 131144 | RS Umum Syubbanul Wathon | 1 | 2021 | 96.5% | 0% | 100% | 0% | 95.92% | 0% | 61.97% | 100% | 100% | 0% | 100% | 100% | 95 |
| 131145 | RS Umum Daerah Taman Sari | 1 | 2021 | 89.24% | 100% | 100% | 33.33% | 76.64% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 48 |
| 131146 | RS Umum Daerah Muara Dua | 1 | 2021 | 71.22% | 41% | 99.81% | 100% | 24.49% | 0% | 80.6% | 100% | 100% | 0% | 98.29% | 0% | 78.83 |
| 131147 | RS Umum Daerah Pesanggrahan | 1 | 2021 | 97.65% | 82% | 100% | 80.77% | 96.18% | 0% | 100% | 100% | 87.49% | 11.11% | 100% | 100% | 87.9 |
| 131148 | RS Umum Daerah Matraman | 1 | 2021 | 98% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 91.67% | 100% | 100% | 100% | 85 |
| 131149 | RS Siloam Bekasi Sepanjang Jaya | 1 | 2021 | 88% | 0% | 88.89% | 0% | 45.1% | 21.25% | 74.07% | 100% | 80.32% | 100% | 100% | 100% | 90 |
| 131150 | RS Umum Hidayah Boyolali | 1 | 2021 | 81.6% | 84% | 78.29% | 100% | 76% | 2.7% | 80% | 100% | 100% | 66.67% | 72% | 100% | 85.34 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
