Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 131151 | RS Umum Daerah Jagakarsa | 1 | 2021 | 97.95% | 100% | 100% | 0% | 85.94% | 0% | 86.41% | 100% | 100% | 100% | 100% | 100% | 100 |
| 131152 | RS Hermina OPI Jakabaring | 1 | 2021 | 85.5% | 100% | 100% | 100% | 76.67% | 0% | 73.67% | 100% | 100% | 100% | 100% | 100% | 54 |
| 131153 | RS Umum Daerah Mampang Prapatan | 1 | 2021 | 98.5% | 100% | 100% | 0% | 82.16% | 41.18% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 131154 | RS Umum Ciputra Hospital Citragarden City | 1 | 2021 | 91% | 0% | 100% | 0% | 99.1% | 3.65% | 61.68% | 100% | 100% | 91.26% | 100% | 100% | 83 |
| 131155 | RS Umum Cut Meutia Kab. Aceh Utara | 1 | 2021 | 82% | 100% | 100% | 100% | 80.08% | 0.45% | 96.56% | 100% | 100% | 80% | 100% | 100% | 77.76 |
| 131156 | RS Umum Daerah Pasar Minggu | 1 | 2021 | 88.63% | 100% | 98.82% | 5.56% | 79.24% | 5.26% | 97.79% | 51.52% | 89.46% | 0% | 84.55% | 100% | 75 |
| 131157 | RS Umum Natalia | 1 | 2021 | 10% | 55% | 83.33% | 50% | 50% | 62.5% | 75% | 40% | 83.33% | 62.5% | 83.33% | 62.5% | 100 |
| 131158 | RS Umum Daerah Koja | 1 | 2021 | 70.5% | 83% | 100% | 86.67% | 100% | 7.46% | 100% | 100% | 89.43% | 80.23% | 100% | 100% | 93.33 |
| 131159 | RS Ibu Anak Puri Adhya Paramita | 1 | 2021 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 131160 | RS Umum Handayani | 1 | 2021 | 93% | 100% | 96.09% | 100% | 100% | 0% | 89.06% | 100% | 98.44% | 88.89% | 100% | 100% | 91.01 |
| 131161 | RS Umum Harapan Bunda | 1 | 2021 | 0% | 93% | 100% | 100% | 90% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 131162 | RS Umum Kartika Cibadak | 1 | 2021 | 72% | 90% | 98.52% | 84.38% | 77.78% | 15.15% | 55.96% | 100% | 100% | 77.21% | 100% | 84.62% | 82 |
| 131163 | RS Candimas Medical Center | 1 | 2021 | 82.5% | 100% | 83.33% | 100% | 96.88% | 0% | 94.12% | 89.19% | 88.24% | 88.24% | 100% | 100% | 92 |
| 131164 | RS Hermina Purwokerto | 1 | 2021 | 80.73% | 100% | 95.97% | 100% | 80.77% | 0.55% | 81.14% | 100% | 100% | 80% | 91.9% | 100% | 97.84 |
| 131165 | RS Umum Haji Medan | 1 | 2021 | 85.29% | 83% | 100% | 80% | 57.54% | 20% | 76.65% | 100% | 100% | 52.38% | 100% | 100% | 80.57 |
| 131166 | RS Medika Insani | 1 | 2021 | 76% | 73% | 96.52% | 100% | 75.6% | 0% | 90.36% | 97.87% | 67.96% | 90% | 89.84% | 100% | 91 |
| 131167 | RS Umum Daerah Subang | 1 | 2021 | 91.75% | 92% | 93.75% | 0% | 100% | 0% | 86.56% | 100% | 95.85% | 0% | 100% | 100% | 0 |
| 131168 | RS Umum Yukum Medical Centre | 1 | 2021 | 89% | 87% | 89.44% | 100% | 38.37% | 0% | 36.36% | 95.67% | 98.83% | 77.6% | 96.3% | 81.82% | 71.28 |
| 131169 | RS Umum Imelda Pekerja Indonesia | 1 | 2021 | 79.12% | 83% | 89.94% | 75% | 83.66% | 2.4% | 76.83% | 78.31% | 84.21% | 75% | 86.96% | 72.73% | 63.92 |
| 131170 | RS Umum Haji Kamino | 1 | 2021 | 92.4% | 87% | 97.2% | 100% | 80% | 100% | 55.06% | 100% | 100% | 89.42% | 100% | 100% | 85 |
| 131171 | RS Umum Penawar Medika | 1 | 2021 | 75% | 75% | 75% | 67.5% | 74% | 8% | 75% | 75% | 75% | 75% | 100% | 75% | 80 |
| 131172 | RS Umum Ummi | 1 | 2021 | 79.4% | 100% | 100% | 100% | 98.92% | 0% | 88.05% | 97.92% | 82.24% | 0% | 100% | 100% | 78 |
| 131173 | RS Umum Permata Depok | 1 | 2021 | 83.4% | 98% | 99% | 100% | 100% | 0% | 35% | 100% | 81.51% | 100% | 100% | 100% | 96 |
| 131174 | RS Umum Siloam Purwakarta | 1 | 2021 | 84.45% | 0% | 99.48% | 62.5% | 74.58% | 21.47% | 59.5% | 96.67% | 99.84% | 100% | 95.73% | 100% | 96.68 |
| 131175 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 1 | 2021 | 85.97% | 100% | 100% | 100% | 98% | 0% | 93.33% | 100% | 98.45% | 80% | 100% | 100% | 83.02 |
| 131176 | RS Umum Surya Asih | 1 | 2021 | 99% | 74% | 100% | 100% | 76% | 0% | 93% | 100% | 63% | 73% | 100% | 100% | 99.5 |
| 131177 | RS Umum Mitra Sejati | 1 | 2021 | 55% | 50% | 80% | 80% | 70% | 80% | 85% | 60% | 75% | 80% | 75% | 70% | 75 |
| 131178 | RS Panti Secanti | 1 | 2021 | 96.92% | 98% | 99.9% | 0% | 79.87% | 8% | 100% | 100% | 73.78% | 100% | 100% | 100% | 96.3 |
| 131179 | RS Umum Rama Hadi | 1 | 2021 | 100% | 97% | 98.27% | 87.5% | 64.77% | 2.22% | 79.02% | 100% | 93.09% | 85.19% | 100% | 100% | 79 |
| 131180 | RS Umum Daerah Tanjung Priok | 1 | 2021 | 90.13% | 100% | 100% | 0% | 90.48% | 0% | 100% | 83.33% | 80.36% | 0% | 100% | 0% | 86 |
| 131181 | RS Umum Bayukarta | 1 | 2021 | 74% | 0% | 98.4% | 0% | 97% | 18.44% | 69.78% | 100% | 100% | 57% | 100% | 100% | 81.45 |
| 131182 | RS Ibu dan Anak Puri Betik Hati | 1 | 2021 | 86.58% | 0% | 97.07% | 0% | 85.82% | 0% | 83.2% | 100% | 99.93% | 96.26% | 91.4% | 100% | 79.07 |
| 131183 | RS Umum Daerah Pademangan | 1 | 2021 | 80.1% | 82% | 92.86% | 0% | 0% | 0% | 78.72% | 100% | 77.11% | 73.68% | 70% | 0% | 0 |
| 131184 | RS Umum Saraswati | 1 | 2021 | 94.5% | 100% | 93.75% | 0% | 81.25% | 0% | 53.12% | 100% | 91.02% | 43.75% | 93.75% | 100% | 82 |
| 131185 | RS Budi Medika | 1 | 2021 | 80.57% | 84% | 100% | 0% | 95.89% | 0% | 80.65% | 100% | 0% | 0% | 100% | 100% | 95 |
| 131186 | RS Umum Daerah Tugu Koja | 1 | 2021 | 95.24% | 97% | 100% | 93.75% | 81% | 0% | 97.33% | 96.67% | 97.58% | 0% | 72% | 0% | 83.2 |
| 131187 | RS Tk. IV 01.07.01 | 1 | 2021 | 90.29% | 98% | 73.11% | 9.52% | 70.76% | 6.85% | 77.55% | 75% | 77.04% | 79.38% | 84.78% | 72.73% | 73.37 |
| 131188 | RS Umum Daerah Bayu Asih | 1 | 2021 | 89.43% | 96% | 95.92% | 52.17% | 37.35% | 100% | 100% | 100% | 83.96% | 0% | 97.64% | 100% | 78.4 |
| 131189 | RS Umum Daerah Pasar Rebo | 1 | 2021 | 79% | 0% | 100% | 0% | 36.08% | 0% | 100% | 91.64% | 80.1% | 0% | 100% | 100% | 83.86 |
| 131190 | RS Umum Hermina Jatinegara | 1 | 2021 | 100% | 100% | 100% | 100% | 96.97% | 0% | 96.77% | 100% | 100% | 100% | 100% | 100% | 98.12 |
| 131191 | RS Umum Daerah Muyang Kute Redelong Bener Meriah | 1 | 2021 | 55% | 48% | 39.81% | 0% | 53.88% | 0% | 80.68% | 96.09% | 98.12% | 0% | 24.12% | 75% | 0 |
| 131192 | RS Umum Daerah Kota Bandung | 1 | 2021 | 79.5% | 100% | 100% | 33.33% | 86.98% | 100% | 97% | 100% | 93% | 81.5% | 100% | 100% | 80.55 |
| 131193 | RS Umum Sumber Waras | 1 | 2021 | 76.14% | 91% | 91.35% | 0% | 9.6% | 1.79% | 80.5% | 100% | 93.32% | 21.92% | 100% | 100% | 0 |
| 131194 | RS Umum Daerah Haji Abdoel Madjid Batoe | 1 | 2021 | 85% | 85% | 100% | 100% | 90% | 0% | 82% | 96.67% | 100% | 80% | 100% | 0% | 85 |
| 131195 | RS Umum Daerah Tebet | 1 | 2021 | 97.29% | 98% | 98.44% | 0% | 87.13% | 0% | 100% | 100% | 86.45% | 100% | 96.88% | 100% | 91.01 |
| 131196 | RS Umum Naili DBS | 1 | 2021 | 0% | 0% | 100% | 0% | 98.25% | 0% | 16.61% | 100% | 100% | 93.75% | 94.17% | 100% | 83 |
| 131197 | RS Umum Daerah Tanah Abang | 1 | 2021 | 92% | 98% | 100% | 0% | 100% | 0% | 80.65% | 100% | 80.03% | 100% | 100% | 0% | 97.42 |
| 131198 | RS Umum Universitas Sebelas Maret | 1 | 2021 | 86.09% | 100% | 100% | 66.67% | 47.76% | 0% | 68.56% | 98.06% | 91.76% | 100% | 100% | 100% | 92 |
| 131199 | RS Khusus Ginjal Ny. R. A. Habibie | 1 | 2021 | 70% | 96% | 92.22% | 0% | 100% | 3.7% | 52.38% | 100% | 85.94% | 51.85% | 95.07% | 100% | 78 |
| 131200 | RS Umum Daerah Johar Baru | 1 | 2021 | 83.5% | 94% | 98.75% | 0% | 72.49% | 95.45% | 56.29% | 100% | 90.49% | 0% | 88.89% | 100% | 93 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.