Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 131401 | RS Umum Universitas Sebelas Maret | 10 | 2021 | 96.01% | 100% | 100% | 46.15% | 81.25% | 0% | 73.09% | 99.22% | 92.31% | 100% | 100% | 100% | 92 |
| 131402 | RS Umum Daerah Dr. Zainoel Abidin | 10 | 2021 | 86.03% | 100% | 100% | 93.33% | 83.95% | 2.34% | 98.26% | 84.83% | 93.75% | 87.65% | 96.62% | 100% | 91.1 |
| 131403 | RS Umum Cakra Husada | 10 | 2021 | 95.67% | 99% | 98.67% | 0% | 42.05% | 2.58% | 91.37% | 99.14% | 99.99% | 95.16% | 99.33% | 100% | 99.57 |
| 131404 | RS Umum Latersia | 10 | 2021 | 95% | 89% | 100% | 80% | 80% | 20% | 85% | 60% | 80% | 71.43% | 92.86% | 92% | 85 |
| 131405 | RS Umum Mitra Medika | 10 | 2021 | 99.93% | 100% | 100% | 55.56% | 82.24% | 0% | 69.02% | 100% | 98.6% | 81.03% | 100% | 100% | 100 |
| 131406 | RS Siloam Bekasi Sepanjang Jaya | 10 | 2021 | 89.42% | 100% | 100% | 25% | 60.17% | 4.69% | 87.72% | 100% | 82.26% | 93.18% | 96.67% | 100% | 99 |
| 131407 | RS Umum Sumber Hurip | 10 | 2021 | 50.75% | 87% | 100% | 100% | 40.98% | 100% | 97.8% | 100% | 100% | 88.52% | 100% | 100% | 81.02 |
| 131408 | RS Jantung Hasna Medika | 10 | 2021 | 95.83% | 96% | 100% | 0% | 60.74% | 1.85% | 79.91% | 92.48% | 91.9% | 100% | 100% | 80.28% | 80 |
| 131409 | RS Umum Hermina Medan | 10 | 2021 | 99.04% | 92% | 99.04% | 92.86% | 45.16% | 1.16% | 88.69% | 100% | 100% | 100% | 97.38% | 100% | 93.75 |
| 131410 | RS Umum Semen Padang Hospital | 10 | 2021 | 93.15% | 100% | 100% | 0% | 0% | 2.08% | 22.05% | 100% | 86.6% | 0% | 100% | 100% | 93 |
| 131411 | RS Umum Mitra Medika | 10 | 2021 | 100% | 0% | 100% | 0% | 57.2% | 0.65% | 66.49% | 96% | 100% | 63.64% | 99.2% | 100% | 97.33 |
| 131412 | RS Umum Syubbanul Wathon | 10 | 2021 | 97.86% | 0% | 91.24% | 0% | 96.8% | 0% | 74.8% | 100% | 100% | 36.84% | 100% | 100% | 82 |
| 131413 | RS Sri Pamela Sei Dadap | 10 | 2021 | 93.5% | 100% | 100% | 80.65% | 98.14% | 4.88% | 89.06% | 100% | 90.93% | 79.89% | 100% | 80.95% | 0 |
| 131414 | RS Umum Harapan Ibu | 10 | 2021 | 96.88% | 99% | 100% | 0% | 78.17% | 0.72% | 82.31% | 100% | 96.42% | 79.31% | 100% | 100% | 83.08 |
| 131415 | RS Umum Kasih Bunda | 10 | 2021 | 84.55% | 85% | 99.18% | 95.52% | 100% | 0.54% | 53.49% | 100% | 99.65% | 100% | 99.59% | 100% | 80.39 |
| 131416 | RS Bhayangkara Padang | 10 | 2021 | 92.08% | 100% | 100% | 100% | 88.89% | 0% | 72.73% | 100% | 100% | 100% | 100% | 100% | 81.1 |
| 131417 | RS Ibu dan Anak Widaningsih | 10 | 2021 | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 131418 | RS Umum Hermina Padang | 10 | 2021 | 93.91% | 87% | 100% | 100% | 87.8% | 100% | 93.75% | 100% | 100% | 78.91% | 100% | 100% | 100 |
| 131419 | RS Umum Hidayah Boyolali | 10 | 2021 | 89.6% | 93% | 93.14% | 100% | 86.83% | 90% | 69.33% | 100% | 100% | 93.33% | 95.33% | 100% | 85 |
| 131420 | RS Umum Hj. Zubaeda Bantilan | 10 | 2021 | 70.5% | 54% | 33.33% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 80 |
| 131421 | RS Hermina Samarinda | 10 | 2021 | 99% | 100% | 100% | 80% | 100% | 0% | 73% | 100% | 93.33% | 98% | 98% | 100% | 98 |
| 131422 | RS Umum Triharsi | 10 | 2021 | 91% | 100% | 100% | 100% | 90% | 21.17% | 74.6% | 100% | 94.35% | 0% | 100% | 90% | 97 |
| 131423 | RS Umum Kartini | 10 | 2021 | 94.5% | 88% | 82.66% | 89% | 100% | 14.69% | 100% | 100% | 99.93% | 0% | 100% | 100% | 0 |
| 131424 | RS Mitra Medika Pontianak | 10 | 2021 | 94.12% | 100% | 100% | 100% | 86.99% | 0% | 78.66% | 100% | 95.34% | 100% | 100% | 100% | 74.69 |
| 131425 | RS Jiwa Kalawa Atei | 10 | 2021 | 90.73% | 100% | 100% | 0% | 59.71% | 0% | 100% | 100% | 100% | 100% | 99.57% | 0% | 0 |
| 131426 | RS Kinapit | 10 | 2021 | 90.5% | 94% | 100% | 100% | 97.78% | 100% | 100% | 95.24% | 100% | 80% | 100% | 100% | 80 |
| 131427 | RS Umum Bina Kasih | 10 | 2021 | 72.5% | 98% | 100% | 0% | 93.64% | 0% | 69.42% | 100% | 100% | 0% | 100% | 0% | 0 |
| 131428 | RS Umum Daerah Dr. Doris Sylvanus Palangka Raya | 10 | 2021 | 53.18% | 91% | 87.76% | 0% | 56.25% | 4.69% | 100% | 80% | 83.84% | 0% | 88.28% | 100% | 79.94 |
| 131429 | RS Umum Santo Vincentius Singkawang | 10 | 2021 | 100% | 100% | 100% | 0% | 87.5% | 0% | 80% | 100% | 100% | 75% | 100% | 100% | 95 |
| 131430 | RS Umum Pusat Surakarta | 10 | 2021 | 58.05% | 100% | 97.17% | 0% | 100% | 29.63% | 100% | 100% | 99.78% | 66.67% | 100% | 100% | 88.13 |
| 131431 | RS Umum Arga Husada | 10 | 2021 | 93.5% | 86% | 96.88% | 100% | 84.38% | 1.56% | 52.43% | 96.97% | 92.97% | 72.22% | 93.75% | 0% | 0 |
| 131432 | RS Umum Aisyiyah Siti Fatimah | 10 | 2021 | 84% | 91% | 99.33% | 25% | 89.5% | 0% | 78.64% | 100% | 95.56% | 79.31% | 85.29% | 85.71% | 88.9 |
| 131433 | RS Ibu dan Anak Muslimat Jombang | 10 | 2021 | 100% | 100% | 99.9% | 100% | 0% | 0% | 99.35% | 100% | 100% | 100% | 100% | 100% | 83.95 |
| 131434 | RS Umum Siaga Medika Pemalang | 10 | 2021 | 72.5% | 73% | 98.5% | 100% | 78% | 11.76% | 100% | 100% | 100% | 85% | 100% | 100% | 85.7 |
| 131435 | RS Ibu dan Anak Defina | 10 | 2021 | 100% | 100% | 100% | 100% | 94% | 2.56% | 100% | 100% | 96% | 100% | 100% | 100% | 100 |
| 131436 | RS Umum Daerah Ibu Fatmawati Soekarno | 10 | 2021 | 92% | 100% | 100% | 95.24% | 87.5% | 1.12% | 94% | 100% | 99% | 100% | 100% | 100% | 96.25 |
| 131437 | RS Umum Anutapura Palu | 10 | 2021 | 85.19% | 85% | 90.08% | 85.71% | 100% | 2.13% | 100% | 100% | 100% | 0% | 100% | 100% | 77.89 |
| 131438 | RS Ibu dan Anak Nasana Pura | 10 | 2021 | 90% | 95% | 100% | 100% | 94.12% | 33.33% | 94.12% | 94.44% | 93.75% | 94.12% | 98.95% | 97.89% | 90 |
| 131439 | RS Umum PKU Muhammadiyah Mayong | 10 | 2021 | 100% | 100% | 100% | 58.33% | 68.43% | 0% | 34.72% | 75.81% | 100% | 63.75% | 100% | 66.67% | 98.58 |
| 131440 | RS Putra Waspada Tulungagung | 10 | 2021 | 88.94% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 97.59% | 100% | 100% | 0% | 80 |
| 131441 | RS Umum Dr. Oen | 10 | 2021 | 89.09% | 94% | 98.68% | 100% | 97.84% | 0.74% | 66.14% | 100% | 80.34% | 86.79% | 96% | 100% | 84.74 |
| 131442 | RS Gigi Mulut IIK Bhakti Wiyata | 10 | 2021 | 100% | 68% | 0% | 0% | 94.05% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 90 |
| 131443 | RS Umum Medika Sangatta | 10 | 2021 | 73.83% | 84% | 99.14% | 0% | 89.09% | 26.92% | 76.8% | 72.41% | 99.56% | 100% | 100% | 100% | 80.15 |
| 131444 | RS Umum Meloy | 10 | 2021 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 80.13 |
| 131445 | RS Umum Manado Medical Center | 10 | 2021 | 67.52% | 0% | 0% | 0% | 4.61% | 0% | 100% | 0% | 100% | 94.97% | 0% | 0% | 94 |
| 131446 | RS Umum Daerah Nganjuk | 10 | 2021 | 96% | 95% | 100% | 75% | 91.89% | 0% | 84.42% | 0% | 94.38% | 0% | 100% | 100% | 79 |
| 131447 | RS Pertamina Balikpapan | 10 | 2021 | 91% | 91% | 100% | 100% | 62.21% | 0% | 82% | 100% | 98.19% | 36.11% | 100% | 100% | 87.2 |
| 131448 | RS Advent Manado | 10 | 2021 | 98.41% | 100% | 98.99% | 100% | 10.83% | 0% | 80.08% | 97.27% | 100% | 0% | 99.21% | 75.81% | 79.57 |
| 131449 | RS Hermina Balikpapan | 10 | 2021 | 87.36% | 91% | 100% | 100% | 86.67% | 0% | 98.49% | 100% | 89.22% | 100% | 95.83% | 100% | 79.08 |
| 131450 | RS Islam Sakinah | 10 | 2021 | 85.67% | 100% | 100% | 85.71% | 82.98% | 1.88% | 97.52% | 100% | 95.31% | 87.34% | 100% | 100% | 98.5 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.