Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 140001 | RS Umum Manuaba | 11 | 2021 | 94.5% | 100% | 100% | 100% | 76.19% | 0% | 53.33% | 96.55% | 0% | 100% | 100% | 55.56% | 75 |
| 140002 | RS Surya Medika | 11 | 2021 | 85.37% | 73% | 80% | 0% | 88.93% | 0% | 99.22% | 100% | 91.02% | 82.09% | 88.24% | 85.71% | 95 |
| 140003 | RS Khusus Mata Bali Mandara | 11 | 2021 | 97.99% | 100% | 99.87% | 0% | 100% | 0% | 100% | 100% | 100% | 98.72% | 100% | 100% | 82.33 |
| 140004 | RS Umum Mitra Bangsa Pati | 11 | 2021 | 74.03% | 73% | 98.87% | 0% | 73.14% | 14.86% | 82.94% | 100% | 49.84% | 0% | 98.98% | 100% | 76 |
| 140005 | RS Umum Surya Husadha | 11 | 2021 | 93.92% | 96% | 99.99% | 100% | 95.67% | 0% | 100% | 100% | 89.06% | 83.89% | 100% | 100% | 97 |
| 140006 | RS PKU Muhammadiyah Sekapuk | 11 | 2021 | 90.51% | 100% | 98.37% | 70.59% | 91.67% | 0% | 69.46% | 91.75% | 100% | 92.5% | 88.57% | 100% | 100 |
| 140007 | RS Nahdlatul Ulama Banyuwangi | 11 | 2021 | 94% | 100% | 94.7% | 93.75% | 92.96% | 4% | 82.07% | 100% | 81.2% | 90.91% | 100% | 80% | 81 |
| 140008 | RS Ibu dan Anak Gunung Sawo | 11 | 2021 | 93.5% | 100% | 100% | 0% | 63.64% | 0% | 73.17% | 100% | 84.73% | 100% | 100% | 100% | 98 |
| 140009 | RS Fathma Medika | 11 | 2021 | 99.38% | 99% | 100% | 100% | 66.09% | 0% | 59.09% | 100% | 98.09% | 100% | 100% | 100% | 0 |
| 140010 | RS Ibu dan Anak Anugerah | 11 | 2021 | 84.34% | 86% | 100% | 0% | 84.65% | 0% | 70.49% | 0% | 98.88% | 73.33% | 100% | 100% | 0 |
| 140011 | RS Hermina Kendari | 11 | 2021 | 92.5% | 95% | 100% | 0% | 96% | 0% | 100% | 100% | 0% | 100% | 100% | 100% | 100 |
| 140012 | RS Umum Hermina Pandanaran | 11 | 2021 | 90.5% | 92% | 100% | 100% | 100% | 0% | 86.67% | 100% | 100% | 100% | 96.67% | 100% | 100 |
| 140013 | RS Umum Bali Royal | 11 | 2021 | 90% | 100% | 100% | 100% | 95.75% | 0% | 70.34% | 100% | 100% | 70% | 100% | 100% | 95.88 |
| 140014 | RS Umum Kasih Ibu | 11 | 2021 | 97.5% | 100% | 100% | 100% | 86.67% | 100% | 73.33% | 100% | 0% | 93.33% | 100% | 100% | 100 |
| 140015 | RS Umum Dharma Yadnya | 11 | 2021 | 95.81% | 100% | 100% | 0% | 66.61% | 0% | 73.39% | 0% | 94.82% | 100% | 100% | 100% | 80 |
| 140016 | RS Umum Telogorejo Semarang | 11 | 2021 | 98.71% | 100% | 100% | 100% | 49.03% | 0% | 43.38% | 100% | 86.33% | 100% | 100% | 100% | 0 |
| 140017 | RS Umum Prima Medika | 11 | 2021 | 92.88% | 93% | 99.78% | 100% | 99.49% | 1.35% | 92.71% | 100% | 100% | 86.57% | 100% | 95.45% | 89.33 |
| 140018 | RS Muhammadiyah Gresik | 11 | 2021 | 95.79% | 100% | 100% | 62.5% | 99.49% | 0.76% | 63.16% | 100% | 61.53% | 100% | 100% | 100% | 95 |
| 140019 | RS Umum Balimed | 11 | 2021 | 87.5% | 96% | 95.71% | 90% | 99.33% | 100% | 90.91% | 100% | 89.42% | 80% | 100% | 93.75% | 82 |
| 140020 | RS Benyamin Guluh Kolaka | 11 | 2021 | 85.63% | 94% | 100% | 100% | 22.02% | 0% | 97.84% | 97.96% | 84.55% | 0% | 100% | 100% | 98.61 |
| 140021 | RS Bhayangkara Denpasar | 11 | 2021 | 97.5% | 100% | 100% | 50% | 100% | 0% | 71.71% | 100% | 93.13% | 92% | 100% | 0% | 82 |
| 140022 | RS Umum Setia Bunda | 11 | 2021 | 100% | 100% | 100% | 88.89% | 88.84% | 21.43% | 89.1% | 100% | 100% | 86.67% | 100% | 100% | 77.65 |
| 140023 | RS Gigi dan Mulut UGM Prof. Soedomo | 11 | 2021 | 100% | 100% | 98.91% | 0% | 92.9% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 3.26 |
| 140024 | RS Umum Surya Husadha | 11 | 2021 | 100% | 100% | 100% | 100% | 95.14% | 0% | 100% | 100% | 99.45% | 100% | 100% | 100% | 97 |
| 140025 | RS Umum Daerah Bali Mandara Provinsi Bali | 11 | 2021 | 80.19% | 100% | 100% | 100% | 100% | 0.72% | 95.15% | 100% | 100% | 0% | 98.62% | 100% | 92 |
| 140026 | RS Umum Daerah Konawe Selatan | 11 | 2021 | 91.43% | 100% | 100% | 100% | 81.54% | 0% | 100% | 100% | 100% | 81.82% | 100% | 100% | 91.96 |
| 140027 | RS Happy Land Medical Centre | 11 | 2021 | 87.99% | 83% | 94.93% | 0% | 29.9% | 12% | 16.99% | 100% | 79.61% | 0% | 87.23% | 100% | 77 |
| 140028 | RS Jiwa Daerah Dr. Amino Gondohutomo | 11 | 2021 | 96.83% | 100% | 99.67% | 100% | 93.6% | 0% | 99.43% | 100% | 100% | 90.91% | 100% | 100% | 99.4 |
| 140029 | RS Umum Daerah Raha | 11 | 2021 | 98.14% | 100% | 78.77% | 0% | 77.27% | 0% | 98.42% | 100% | 97.28% | 0% | 74.47% | 100% | 0 |
| 140030 | RS Umum Keluarga Sehat | 11 | 2021 | 90.53% | 94% | 100% | 100% | 100% | 0% | 99.68% | 100% | 100% | 100% | 100% | 100% | 99.8 |
| 140031 | RS Denisa | 11 | 2021 | 87.5% | 100% | 100% | 100% | 98% | 0.69% | 95.24% | 100% | 89.27% | 88% | 100% | 0% | 78 |
| 140032 | RS Umum Mabarrot MWC NU | 11 | 2021 | 96.98% | 89% | 96.34% | 0% | 75% | 1.43% | 68.75% | 100% | 71.88% | 0% | 96.34% | 98.78% | 0 |
| 140033 | RS Ibu dan Anak IBI Surabaya | 11 | 2021 | 100% | 85% | 100% | 75% | 85.42% | 0% | 82.54% | 88.24% | 17.55% | 86.11% | 100% | 75% | 0 |
| 140034 | RS Umum Siloam Hospitals Surabaya | 11 | 2021 | 98.4% | 87% | 100% | 0% | 31.9% | 21.13% | 45.83% | 100% | 96.72% | 100% | 98.31% | 100% | 97.65 |
| 140035 | RS Khusus Kanker Onkologi Sentani | 11 | 2021 | 81.7% | 80% | 94% | 0% | 66.41% | 0% | 73.33% | 0% | 59.67% | 100% | 100% | 0% | 69.25 |
| 140036 | RS Premier Surabaya | 11 | 2021 | 89.67% | 94% | 0% | 0% | 48.45% | 4.24% | 90% | 100% | 99.98% | 0% | 0% | 80% | 0 |
| 140037 | RS Umum Biak | 11 | 2021 | 95.22% | 0% | 100% | 100% | 11.08% | 1.48% | 94.37% | 100% | 0% | 0% | 60.78% | 0% | 0 |
| 140038 | RS TNI Angkatan Laut dr. Soedibjo Sardadi | 11 | 2021 | 90% | 100% | 1.43% | 0% | 91.07% | 0% | 94.63% | 100% | 89.41% | 81.18% | 100% | 87.5% | 80 |
| 140039 | RS Husada Utama Surabaya | 11 | 2021 | 96% | 100% | 100% | 100% | 94.44% | 1.54% | 87.5% | 100% | 100% | 100% | 100% | 100% | 44 |
| 140040 | RS Umum Daerah Saptosari | 11 | 2021 | 100% | 100% | 100% | 0% | 93.33% | 0% | 100% | 100% | 90.91% | 85.71% | 100% | 0% | 0 |
| 140041 | RS Umum Islam Madinah Kasembon | 11 | 2021 | 96.43% | 75% | 100% | 50% | 89.34% | 0% | 83.52% | 0% | 99.84% | 87.57% | 100% | 100% | 85.05 |
| 140042 | RS Umum Daerah dr. Mohamad Soewandhie | 11 | 2021 | 99% | 100% | 100% | 100% | 92% | 0% | 73% | 100% | 100% | 100% | 100% | 100% | 99.49 |
| 140043 | RS Umum Wamena | 11 | 2021 | 78.5% | 81% | 78.4% | 25% | 66% | 98% | 100% | 100% | 90% | 0% | 34% | 0% | 81.41 |
| 140044 | RS Gotong Royong | 11 | 2021 | 48% | 97% | 99% | 76.67% | 40% | 11% | 93% | 98% | 100% | 100% | 100% | 100% | 90 |
| 140045 | RS TNI Angkatan Laut Merauke | 11 | 2021 | 94% | 100% | 100% | 0% | 82.57% | 3.57% | 97.34% | 100% | 96.73% | 100% | 100% | 100% | 89.02 |
| 140046 | RS Bhakti Rahayu | 11 | 2021 | 100% | 100% | 100% | 0% | 26.95% | 0% | 83.58% | 100% | 100% | 100% | 92.31% | 100% | 0 |
| 140047 | RS Umum Budi Agung Pati | 11 | 2021 | 96.41% | 96% | 98.54% | 100% | 95.53% | 0.75% | 90.23% | 100% | 90.06% | 63.64% | 98.92% | 100% | 87.75 |
| 140048 | RS Islam Darus Syifa | 11 | 2021 | 89.8% | 95% | 100% | 0% | 78.57% | 0.74% | 48.65% | 96.43% | 94.07% | 63.54% | 100% | 0% | 0 |
| 140049 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 11 | 2021 | 99.49% | 97% | 99.51% | 47.14% | 99.35% | 0% | 98.1% | 99.41% | 89.67% | 93.93% | 97.15% | 100% | 95.7 |
| 140050 | RS Umum Bunda pengharapan | 11 | 2021 | 77.78% | 77% | 73.71% | 85.71% | 49.76% | 0% | 89.33% | 100% | 96.49% | 0% | 87.74% | 0% | 77.21 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
