Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 140601 | RS Umum Santosa Hospital Bandung Kopo | 11 | 2021 | 83.83% | 94% | 90.89% | 0% | 69.03% | 0% | 55.63% | 88.31% | 83.44% | 0% | 89.64% | 100% | 97.63 |
| 140602 | RS Umum Sint Carolus | 11 | 2021 | 96.24% | 100% | 99.96% | 0% | 100% | 0% | 98.97% | 100% | 99.74% | 100% | 99.9% | 100% | 98.33 |
| 140603 | RS Umum Daerah Arifin Achmad | 11 | 2021 | 97.21% | 0% | 98.31% | 0% | 0% | 0.57% | 76.83% | 100% | 0% | 0% | 99.48% | 54.55% | 0 |
| 140604 | RS Jantung Hasna Medika | 11 | 2021 | 95.48% | 94% | 100% | 0% | 60.27% | 1.94% | 75.41% | 96.05% | 90.34% | 100% | 100% | 80.37% | 80 |
| 140605 | RS Umum Daerah Bengkalis | 11 | 2021 | 85.91% | 100% | 100% | 87.04% | 76% | 0% | 98.92% | 100% | 94.3% | 100% | 100% | 100% | 100 |
| 140606 | RS Primaya PGI Cikini | 11 | 2021 | 88.05% | 88% | 100% | 0% | 21.19% | 8.91% | 84.56% | 95% | 97.41% | 87.5% | 92.58% | 100% | 86.26 |
| 140607 | RS Umum Surya Insani | 11 | 2021 | 82.5% | 100% | 100% | 70% | 75% | 3.81% | 83.33% | 100% | 85.71% | 85.71% | 100% | 86.67% | 80.2 |
| 140608 | RS Umum Hermina Padang | 11 | 2021 | 91.06% | 84% | 100% | 90% | 87.8% | 7.14% | 91.49% | 100% | 100% | 74.31% | 100% | 100% | 100 |
| 140609 | RS Umum Daerah Gunung Jati | 11 | 2021 | 96.53% | 98% | 98.38% | 86.21% | 10.5% | 1.76% | 93.99% | 94.55% | 70.8% | 94.22% | 97.76% | 98.17% | 99.06 |
| 140610 | RS Umum Sumber Hurip | 11 | 2021 | 64.76% | 91% | 100% | 100% | 28.31% | 0% | 98.36% | 100% | 96.51% | 96.23% | 100% | 100% | 81 |
| 140611 | RS Umum Daerah Bandung Kiwari | 11 | 2021 | 87.5% | 100% | 98.02% | 100% | 41.87% | 0.52% | 93.92% | 98.87% | 99.74% | 92.86% | 91.39% | 100% | 85.5 |
| 140612 | RS Islam Jakarta Cempaka Putih | 11 | 2021 | 87.25% | 94% | 100% | 90% | 54.4% | 90% | 72.18% | 0% | 0% | 0% | 100% | 100% | 91.2 |
| 140613 | RS Ibu dan Anak Milano | 11 | 2021 | 77% | 100% | 100% | 65% | 98.71% | 0.67% | 100% | 0% | 7.24% | 0% | 100% | 0% | 0 |
| 140614 | RS Ibu dan Anak Annisa Payakumbuh | 11 | 2021 | 100% | 100% | 100% | 94.44% | 100% | 1.67% | 88% | 90% | 100% | 100% | 100% | 100% | 0 |
| 140615 | RS Umum Daerah Kota Subulussalam | 11 | 2021 | 60.4% | 79% | 50% | 0% | 44.44% | 18.99% | 100% | 100% | 99.59% | 100% | 35.71% | 66.67% | 86 |
| 140616 | RS Umum Daerah Tarakan | 11 | 2021 | 83.27% | 100% | 94.34% | 0% | 77.69% | 0% | 82.63% | 58.19% | 95.33% | 86.67% | 100% | 100% | 91.63 |
| 140617 | RS Umum Tk. III Ciremai | 11 | 2021 | 100% | 99% | 100% | 100% | 96.67% | 0% | 60.95% | 100% | 98.58% | 92.31% | 100% | 100% | 100 |
| 140618 | RS Otak DR. Drs. M. Hatta Bukittinggi | 11 | 2021 | 91% | 100% | 100% | 0% | 0% | 0% | 92.84% | 100% | 0% | 0% | 100% | 50% | 88.6 |
| 140619 | RS Umum Pelabuhan Cirebon | 11 | 2021 | 90.15% | 93% | 93.02% | 100% | 93.23% | 1.36% | 49.83% | 100% | 68.57% | 83.54% | 100% | 0% | 94 |
| 140620 | RS PKU Muhammadiyah Karanganyar | 11 | 2021 | 96.13% | 97% | 100% | 100% | 63.55% | 0.91% | 76.18% | 100% | 82.66% | 86.67% | 100% | 0% | 96.37 |
| 140621 | RS Umum Putera Bahagia | 11 | 2021 | 95.5% | 89% | 100% | 57.14% | 6.25% | 2.8% | 73.77% | 0% | 100% | 100% | 100% | 100% | 98 |
| 140622 | RS Umum Ibnu Sina Padang Panjang | 11 | 2021 | 89.77% | 90% | 100% | 0% | 100% | 0% | 98.85% | 100% | 76.84% | 100% | 100% | 100% | 78.23 |
| 140623 | RS Umum Sumber Kasih | 11 | 2021 | 90.17% | 92% | 99.31% | 100% | 98.78% | 0% | 86.24% | 100% | 99.97% | 82.76% | 99.04% | 100% | 96.5 |
| 140624 | RS Umum Pertamina Jaya | 11 | 2021 | 90% | 95% | 100% | 0% | 100% | 3.03% | 76.84% | 100% | 94.34% | 100% | 100% | 100% | 86.67 |
| 140625 | RS Umum Daerah Bangkinang | 11 | 2021 | 30.24% | 0% | 100% | 0% | 56.59% | 0% | 98.98% | 100% | 90.44% | 100% | 100% | 100% | 84 |
| 140626 | RS Royal Prima | 11 | 2021 | 81.5% | 100% | 88% | 0% | 100% | 0% | 60% | 100% | 100% | 0% | 100% | 0% | 85 |
| 140627 | RS Umum Hermina Bekasi | 11 | 2021 | 85% | 98% | 100% | 100% | 100% | 0.2% | 90% | 100% | 100% | 96.05% | 100% | 100% | 97.7 |
| 140628 | RS Umum Daerah Kota Bandung | 11 | 2021 | 78.5% | 95% | 100% | 60% | 70% | 100% | 97.5% | 98.5% | 93.5% | 81.5% | 100% | 100% | 86.6 |
| 140629 | RS Umum Naili DBS | 11 | 2021 | 0% | 0% | 100% | 0% | 91.54% | 0% | 60.34% | 100% | 99.84% | 92% | 100% | 100% | 99 |
| 140630 | RS Siloam Bekasi Timur | 11 | 2021 | 90.05% | 89% | 97.96% | 0% | 92.68% | 21.68% | 95% | 100% | 100% | 56.41% | 94.98% | 100% | 97 |
| 140631 | RS Umum Daerah Haji Abdoel Madjid Batoe | 11 | 2021 | 96% | 96% | 100% | 100% | 95% | 0% | 90% | 100% | 100% | 90% | 100% | 0% | 89 |
| 140632 | RS Umum As-Shofwan | 11 | 2021 | 98.85% | 100% | 100% | 0% | 94.87% | 62.5% | 100% | 100% | 98.35% | 83.86% | 100% | 86.05% | 77 |
| 140633 | RS Umum Daerah Kota Dumai | 11 | 2021 | 2.5% | 0% | 0% | 0% | 0% | 0% | 0% | 91.67% | 90% | 0% | 100% | 0% | 77.06 |
| 140634 | RS Hermina Pekanbaru | 11 | 2021 | 90% | 94% | 97.5% | 100% | 100% | 100% | 98.08% | 100% | 100% | 100% | 100% | 100% | 100 |
| 140635 | RS Umum Daerah dr. Zubir Mahmud | 11 | 2021 | 67.59% | 100% | 97.24% | 100% | 87.04% | 0% | 98.16% | 100% | 100% | 0% | 95.09% | 0% | 0 |
| 140636 | RS Umum Daerah Cipayung | 11 | 2021 | 87.5% | 88% | 100% | 100% | 90% | 0% | 88% | 96.67% | 90% | 90% | 100% | 88.89% | 88 |
| 140637 | RS Umum Awal Bros Panam | 11 | 2021 | 85.59% | 100% | 100% | 100% | 64.11% | 28.1% | 70.37% | 100% | 100% | 93.52% | 100% | 100% | 83.2 |
| 140638 | RS Khusus Gigi dan Mulut Kota Bandung | 11 | 2021 | 96% | 100% | 100% | 0% | 64.71% | 1.56% | 49.21% | 0% | 100% | 100% | 100% | 0% | 0 |
| 140639 | RS AMC | 11 | 2021 | 92.01% | 94% | 100% | 92.86% | 75% | 0.67% | 70.96% | 84.09% | 100% | 73.33% | 99.67% | 100% | 81 |
| 140640 | RS Ibu dan Anak Melinda | 11 | 2021 | 100% | 0% | 100% | 100% | 91.28% | 0% | 100% | 100% | 99.83% | 0% | 100% | 0% | 33 |
| 140641 | RS Ibu dan Anak Keluarga Desa | 11 | 2021 | 83.33% | 82% | 100% | 100% | 81.13% | 5.84% | 86.6% | 100% | 98.26% | 0% | 100% | 81.82% | 86 |
| 140642 | RS Umum Bunda Jakarta | 11 | 2021 | 93.2% | 97% | 97.34% | 0% | 49.42% | 0.88% | 93.17% | 100% | 94.58% | 51.28% | 100% | 100% | 89 |
| 140643 | RS Umum Hermina Pasteur | 11 | 2021 | 88.33% | 95% | 100% | 100% | 77.97% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 94.08 |
| 140644 | RS Ibu dan Anak Restu Ibu | 11 | 2021 | 85.31% | 100% | 100% | 80.61% | 82.32% | 3.33% | 75.93% | 100% | 97.33% | 98.51% | 100% | 100% | 83.25 |
| 140645 | RS Umum Sansani | 11 | 2021 | 90% | 100% | 100% | 90% | 93.33% | 3.33% | 100% | 100% | 83.33% | 80% | 100% | 83.33% | 85 |
| 140646 | RS Siloam Sentosa | 11 | 2021 | 93.36% | 97% | 98.4% | 50% | 59.41% | 16.42% | 33.86% | 100% | 89.45% | 74.51% | 98.1% | 100% | 91 |
| 140647 | RS Umum Mulia Hati Wonogiri | 11 | 2021 | 78% | 0% | 98% | 54.55% | 84.38% | 7.81% | 54% | 88.24% | 96.09% | 0% | 4.17% | 100% | 80.78 |
| 140648 | RS Umum Awal Bros Pekanbaru | 11 | 2021 | 97.77% | 100% | 100% | 100% | 0% | 4.75% | 82.61% | 100% | 95.75% | 0% | 100% | 100% | 0 |
| 140649 | RS Khusus THT Bedah KL Proklamasi | 11 | 2021 | 91% | 90% | 100% | 0% | 91.98% | 0% | 93.18% | 100% | 95.73% | 95.12% | 92.68% | 80% | 44.76 |
| 140650 | RS Prof. Dr. Tabrani | 11 | 2021 | 76.69% | 90% | 100% | 0% | 9.52% | 0% | 95.49% | 100% | 99.95% | 66.67% | 100% | 100% | 78.51 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
