Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 15001 | RS Umum Syafira | 2 | 2025 | 03-05-2025 | 84% | 83% | 100% | 66.67% | 94.95% | 6.94% | 68.01% | 100% | 99.57% | 100% | 100% | 100% | 96.1 |
| 15002 | RS Ibu dan Anak Rezki Bunda | 2 | 2025 | 03-10-2025 | 87.93% | 100% | 100% | 100% | 90.97% | 2.38% | 90.06% | 100% | 97.62% | 93.01% | 100% | 0% | 0 |
| 15003 | RS Umum Efarina | 2 | 2025 | 03-08-2025 | 87.5% | 84% | 84.29% | 100% | 100% | 0% | 100% | 100% | 0% | 100% | 100% | 100% | 80 |
| 15004 | RS Umum Daerah Padang Pariaman | 2 | 2025 | 03-10-2025 | 82.5% | 83% | 100% | 100% | 81.25% | 4.71% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 15005 | RS Jiwa Bina Karsa Medan | 2 | 2025 | 03-07-2025 | 98.5% | 100% | 100% | 0% | 96.12% | 0% | 100% | 100% | 96.71% | 100% | 100% | 87.5% | 0 |
| 15006 | RS Khusus Mata Regina Eye Center | 2 | 2025 | 05-01-2025 | 96% | 97% | 100% | 0% | 76.82% | 2.69% | 89.19% | 100% | 88.13% | 0% | 100% | 100% | 0 |
| 15007 | RS Umum Surya Insani | 2 | 2025 | 03-07-2025 | 84.6% | 100% | 97.33% | 87.5% | 65.48% | 17.95% | 70.16% | 100% | 95.16% | 81.48% | 100% | 100% | 0 |
| 15008 | RS. Universitas Andalas | 2 | 2025 | 01-01-1970 | 88.03% | 90% | 100% | 100% | 89.17% | 2.59% | 70.61% | 100% | 91.09% | 90.91% | 100% | 100% | 94.45 |
| 15009 | RSUP Dr. M. Djamil | 2 | 2025 | 03-10-2025 | 91.47% | 99% | 100% | 79.17% | 87.67% | 6.15% | 87.31% | 90.69% | 99.97% | 100% | 100% | 100% | 0 |
| 15010 | RS Umum Daerah Prof. Dr. M.A. Hanafiah | 2 | 2025 | 03-07-2025 | 86.79% | 88% | 98.61% | 75% | 57.14% | 25.87% | 100% | 97.4% | 93.09% | 100% | 100% | 0% | 88.27 |
| 15011 | RS Umum Daerah Dr. Muhammad Zein Painan | 2 | 2025 | 03-06-2025 | 85.16% | 87% | 100% | 50% | 30.52% | 0% | 85.03% | 100% | 93.81% | 99.34% | 100% | 100% | 0 |
| 15012 | RS Umum Daerah Ujung Gading | 2 | 2025 | 04-09-2025 | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 99.76% | 100% | 100% | 100% | 0 |
| 15013 | RS Umum Daerah Arifin Achmad | 2 | 2025 | 03-07-2025 | 96.11% | 97% | 100% | 0% | 39.5% | 0% | 92.9% | 100% | 96.95% | 94.12% | 100% | 100% | |
| 15014 | RS Umum Daerah Tengku Sulung | 2 | 2025 | 03-08-2025 | 97.71% | 100% | 100% | 100% | 96.59% | 10% | 92.16% | 100% | 92.93% | 100% | 100% | 100% | 0 |
| 15015 | RS Umum Sundari | 2 | 2025 | 03-04-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 15016 | RS Umum BKM | 2 | 2025 | 03-08-2025 | 87.8% | 94% | 100% | 83.33% | 96.09% | 0% | 91.39% | 100% | 99.06% | 90.38% | 100% | 100% | 82 |
| 15017 | RS Khusus Ibu dan Anak Haryanda | 2 | 2025 | 03-10-2025 | 90% | 100% | 98.33% | 100% | 85% | 0% | 87.5% | 100% | 85% | 100% | 100% | 100% | 0 |
| 15018 | RS Ibu dan Anak AL-Ihsan | 2 | 2025 | 08-06-2025 | 90% | 90% | 100% | 100% | 100% | 0% | 97.5% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 15019 | RS Muizzah | 2 | 2025 | 03-06-2025 | 100% | 97% | 100% | 20% | 100% | 10% | 100% | 100% | 0% | 100% | 100% | 100% | 0 |
| 15020 | RS Umum Permata Hati | 2 | 2025 | 03-07-2025 | 82% | 97% | 100% | 33.33% | 88.28% | 0% | 58.98% | 100% | 98.98% | 0% | 100% | 100% | 0 |
| 15021 | RS Umum Wulan Windy | 2 | 2025 | 03-06-2025 | 90% | 99% | 100% | 100% | 86.15% | 16.67% | 80.28% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 15022 | RS Umum Daerah Kec.Mandau | 2 | 2025 | 03-07-2025 | 91% | 92% | 100% | 0% | 91.2% | 71.32% | 97.04% | 100% | 98.94% | 100% | 100% | 100% | 0 |
| 15023 | RS Umum Daerah Raja Musa | 2 | 2025 | 03-10-2025 | 72.8% | 75% | 75.86% | 100% | 64.57% | 0% | 100% | 100% | 66.25% | 71.11% | 48.19% | 50% | 0 |
| 15024 | RS Khusus Ibu dan Anak Permata Hati | 2 | 2025 | 03-10-2025 | 99.5% | 100% | 100% | 100% | 99.04% | 98.11% | 100% | 100% | 98.64% | 100% | 100% | 100% | 99 |
| 15025 | RS Umum Daerah Sungai Dareh | 2 | 2025 | 03-07-2025 | 65.71% | 71% | 100% | 33.33% | 59.97% | 0% | 95.22% | 100% | 96.93% | 24.65% | 62.5% | 0% | 0 |
| 15026 | RS Umum Daerah Sungai Rumbai | 2 | 2025 | 03-04-2025 | 85.77% | 95% | 94.54% | 0% | 39.27% | 0% | 96.88% | 100% | 94.36% | 88.24% | 100% | 100% | 0 |
| 15027 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 2 | 2025 | 03-10-2025 | 94.29% | 96% | 100% | 0% | 92.26% | 0% | 100% | 0% | 100% | 0% | 100% | 89.29% | 0 |
| 15028 | RS Umum Daerah Kabupaten Kepulauan Meranti | 2 | 2025 | 03-08-2025 | 88% | 100% | 100% | 0% | 74.2% | 0% | 100% | 100% | 93.52% | 100% | 100% | 100% | 0 |
| 15029 | RS Umum Daerah Arosuka Solok | 2 | 2025 | 03-10-2025 | 90.21% | 94% | 100% | 100% | 52.17% | 1.2% | 80.6% | 100% | 93.75% | 0% | 100% | 100% | 0 |
| 15030 | RS Kelas D Pasaman | 2 | 2025 | 03-04-2025 | 89.56% | 87% | 92.68% | 100% | 89.35% | 0% | 81.4% | 100% | 90.3% | 79.53% | 93.9% | 84% | 0 |
| 15031 | RS Umum Indah | 2 | 2025 | 03-07-2025 | 99.44% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 95.83% | 100% | 100% | 100% | 0 |
| 15032 | RS Umum Daerah Kabupaten Sijunjung | 2 | 2025 | 03-10-2025 | 90.4% | 90% | 97.7% | 71.43% | 78.57% | 5.75% | 88.4% | 100% | 90% | 87.5% | 95% | 93.02% | 88 |
| 15033 | RS Islam Ibnu Sina Panti Yarsi | 2 | 2025 | 03-10-2025 | 94.2% | 90% | 100% | 100% | 71.22% | 0% | 68.53% | 100% | 92.01% | 85.71% | 100% | 100% | 0 |
| 15034 | RS Umum Imelda Pekerja Indonesia | 2 | 2025 | 03-08-2025 | 99.01% | 99% | 98.32% | 99% | 98.1% | 0% | 98.18% | 96% | 98.21% | 98.32% | 97.98% | 97.14% | 0 |
| 15035 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 2 | 2025 | 03-08-2025 | 82.2% | 91% | 100% | 83.33% | 43.89% | 0% | 85.71% | 100% | 100% | 80.21% | 100% | 50% | 0 |
| 15036 | RS Umum Islam Ibnu Sina | 2 | 2025 | 03-07-2025 | 93.68% | 96% | 100% | 75% | 99.69% | 2.9% | 97.94% | 100% | 88.19% | 98.6% | 100% | 100% | 0 |
| 15037 | RS Umum Daerah Pasaman Barat | 2 | 2025 | 03-09-2025 | 87.62% | 96% | 100% | 100% | 53.5% | 4.4% | 96.99% | 100% | 82.05% | 86.84% | 100% | 100% | 0 |
| 15038 | RS Santa Maria Pekanbaru | 2 | 2025 | 03-08-2025 | 98.33% | 100% | 100% | 100% | 93.01% | 0% | 87.17% | 100% | 100% | 100% | 100% | 100% | 0 |
| 15039 | RS Umum Daerah Puri Husada Tembilahan | 2 | 2025 | 03-07-2025 | 99.67% | 100% | 100% | 42.86% | 67.34% | 8.03% | 100% | 100% | 100% | 95.68% | 100% | 100% | 0 |
| 15040 | RS Umum Sylvani | 2 | 2025 | 03-10-2025 | 91.82% | 96% | 93.02% | 87.5% | 84% | 0% | 85% | 100% | 95.56% | 86.4% | 100% | 100% | 0 |
| 15041 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 2 | 2025 | 03-10-2025 | 97.87% | 100% | 100% | 0% | 83.34% | 0% | 98.99% | 100% | 100% | 67.31% | 100% | 0% | 98.82 |
| 15042 | RS Umum Martha Friska Multatuli | 2 | 2025 | 03-10-2025 | 88.15% | 99% | 100% | 97.5% | 82.61% | 3.9% | 52.5% | 100% | 95.54% | 100% | 100% | 100% | 0 |
| 15043 | RS Umum AL Fuadi | 2 | 2025 | 03-04-2025 | 96.19% | 100% | 94.4% | 100% | 97.21% | 0% | 95.93% | 100% | 93.49% | 94.12% | 96.49% | 100% | 0 |
| 15044 | RS Umum Semen Padang Hospital | 2 | 2025 | 03-12-2025 | 88.19% | 100% | 100% | 100% | 32.83% | 15.05% | 31.68% | 100% | 81.63% | 0% | 100% | 100% | 0 |
| 15045 | OG Hospital | 2 | 2025 | 03-10-2025 | 96.77% | 97% | 100% | 93.62% | 93.83% | 100% | 91.13% | 100% | 97.25% | 100% | 100% | 100% | 85.43 |
| 15046 | RS Umum Haji Medan | 2 | 2025 | 03-09-2025 | 85.37% | 94% | 100% | 100% | 87.91% | 2.46% | 91.47% | 100% | 100% | 89.41% | 100% | 100% | 93 |
| 15047 | RS Umum Mutia Sari | 2 | 2025 | 03-10-2025 | 96.5% | 97% | 100% | 100% | 93.75% | 100% | 86.67% | 100% | 100% | 70% | 100% | 0% | 0 |
| 15048 | RS Bhayangkara Tk. III Kota Pekanbaru | 2 | 2025 | 03-10-2025 | 100% | 92% | 100% | 0% | 80.56% | 0% | 86.67% | 100% | 100% | 73.33% | 100% | 100% | 80 |
| 15049 | RS Umum Daerah Padang Sidempuan | 2 | 2025 | 03-03-2025 | 90.91% | 89% | 100% | 0% | 96% | 0% | 63.87% | 100% | 100% | 76.67% | 100% | 100% | 0 |
| 15050 | RS Umum Daerah Bangkinang | 2 | 2025 | 03-06-2025 | 98.48% | 86% | 100% | 0% | 41.26% | 0% | 97.8% | 100% | 99.98% | 100% | 100% | 100% | 83.13 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.