Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 15151 | RS Ibu dan Anak Sawojajar | 2 | 2025 | 03-05-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 15152 | RS Umum Nurhayati Garut | 2 | 2025 | 03-03-2025 | 80% | 90% | 100% | 100% | 86% | 0% | 82.61% | 100% | 98% | 91.3% | 100% | 70% | 0 |
| 15153 | RS Umum Daerah Kawali | 2 | 2025 | 03-08-2025 | 90.29% | 90% | 100% | % | 60.68% | % | 87.77% | 100% | 96.94% | 93.33% | 100% | 100% | 0 |
| 15154 | RS Eka Hospital | 2 | 2025 | 03-10-2025 | 87.96% | 100% | 100% | 100% | 92.17% | 4.29% | 79.68% | 100% | 100% | 98.42% | 100% | 100% | 0 |
| 15155 | RS Bhayangkara Cianjur | 2 | 2025 | 03-04-2025 | 96.5% | 100% | 100% | 100% | 100% | 3.33% | 94% | 100% | 93.55% | 100% | 100% | 100% | 0 |
| 15156 | RS Umum Daerah Majalaya | 2 | 2025 | 03-09-2025 | 89.03% | 100% | 100% | 40% | 100% | 0.18% | 97.59% | 100% | 98.5% | 97.3% | 100% | 100% | 0 |
| 15157 | RS Khusus Orthopedi RSOP Ciamis | 2 | 2025 | 03-08-2025 | 100% | 100% | 100% | % | 91.03% | 0% | 94.52% | 100% | 78.37% | 100% | 100% | 100% | 0 |
| 15158 | RS Umum Kebonjati | 2 | 2025 | 03-08-2025 | 76.23% | 93% | 100% | 100% | 76.97% | 0.57% | 68.56% | 100% | 93.37% | 78.08% | 100% | 100% | 0 |
| 15159 | RS Ibu dan Anak Nuraida | 2 | 2025 | 03-04-2025 | 88.47% | 100% | 100% | 100% | 89.48% | 0% | 72.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 15160 | RS Umum Mitra Kasih | 2 | 2025 | 03-10-2025 | 52.13% | 54% | 57.07% | 20% | 21.25% | 5.27% | 66.29% | 38.67% | 100% | 61.11% | 64.06% | 89.29% | |
| 15161 | RS Umum Daerah Welas Asih | 2 | 2025 | 03-10-2025 | 99.33% | 100% | 100% | 81.25% | 75.6% | 4.47% | 89.91% | 100% | 97.06% | 99.17% | 100% | 100% | 0 |
| 15162 | RS Universitas Indonesia | 2 | 2025 | 03-10-2025 | 86.16% | 98% | 99.84% | 100% | 63.91% | 8.67% | 90.49% | 99.12% | 87.05% | 86.67% | 99.91% | 83.96% | 0 |
| 15163 | RS Umum Juliana | 2 | 2025 | 03-10-2025 | 89% | 100% | 100% | 100% | 82.96% | 0% | 64.16% | 100% | 100% | 82.98% | 100% | 100% | 0 |
| 15164 | RS Umum Dadi Keluarga Ciamis | 2 | 2025 | 03-05-2025 | 98.51% | 93% | 99.47% | 100% | 99.7% | 2.7% | 75.44% | 97.58% | 99.83% | 83.33% | 100% | 100% | 0 |
| 15165 | RS Umum Karya Pangalengan Bhakti Sehat | 2 | 2025 | 03-07-2025 | 94.79% | 100% | 98.96% | 60% | 86.67% | 6.36% | 91.58% | 100% | 91.3% | 86.67% | 100% | 100% | 0 |
| 15166 | RS Umum Daerah Cicalengka | 2 | 2025 | 03-10-2025 | 86.52% | 100% | 100% | 100% | 66.41% | 1% | 95.57% | 99.26% | 99.95% | 80% | 100% | 100% | 0 |
| 15167 | Bogor Senior Hospital | 2 | 2025 | 03-05-2025 | 96.91% | 98% | 91.89% | 0% | 81.88% | 0% | 97.83% | 100% | 98.61% | 100% | 100% | 100% | 0 |
| 15168 | RS Gigi dan Mulut Maranatha | 2 | 2025 | 03-07-2025 | 96.97% | 97% | 100% | 0% | 89.56% | 13.33% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 15169 | RS Harapan Sehati | 2 | 2025 | 03-10-2025 | 94.2% | 100% | 98.83% | 100% | 98.84% | 13.85% | 90.28% | 100% | 100% | 70% | 96.79% | 100% | 86.3 |
| 15170 | RS Ibu dan Anak Grha Bunda | 2 | 2025 | 03-10-2025 | 92.46% | 95% | 99.4% | 100% | 77.27% | 0% | 69.05% | 41.67% | 99.06% | 96.74% | 100% | 100% | 0 |
| 15171 | RS Mata Bandung Eye Center | 2 | 2025 | 03-08-2025 | 94.5% | 100% | 100% | % | 94.17% | 2.08% | 100% | 100% | 100% | 100% | 100% | 100% | 95 |
| 15172 | RS Umum Siloam Hospitals Bogor | 2 | 2025 | 03-10-2025 | 99.32% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 15173 | RS Umum Permata Bunda | 2 | 2025 | 03-10-2025 | 93.93% | 86% | 96.67% | 56.52% | 89.42% | 0% | 87.21% | 99.12% | 96.08% | 82.61% | 91.35% | 92.31% | 93 |
| 15174 | RS Unggul Karsa Medika | 2 | 2025 | 03-06-2025 | 86.01% | 93% | 97.51% | 77.78% | 91.3% | 7.02% | 75.23% | 100% | 77.53% | 80.56% | 97.98% | 100% | 92.02 |
| 15175 | RS Umum Daerah Kesehatan Kerja | 2 | 2025 | 03-04-2025 | 83.93% | 100% | 100% | 100% | 72.48% | 0% | 98.27% | 100% | 92.69% | 50% | 100% | 100% | 0 |
| 15176 | RS Umum Ummi | 2 | 2025 | 03-06-2025 | 82.81% | 90% | 100% | 0% | 76.23% | 14.58% | 80.49% | 100% | 98% | 98.26% | 100% | 100% | 0 |
| 15177 | RS Umum Daerah Banjar | 2 | 2025 | 03-09-2025 | 88.58% | 86% | 99.52% | 66.67% | 33.78% | 0% | 98.38% | 98.98% | 91.29% | 100% | 100% | 100% | 0 |
| 15178 | RS Umum Daerah Oto Iskandar Di Nata | 2 | 2025 | 03-08-2025 | 91% | 91% | 100% | 80% | 63.25% | 0.89% | 100% | 98.9% | 99.98% | 80% | 100% | 87.5% | 84.81 |
| 15179 | RS Umum Mitra Plumbon | 2 | 2025 | 03-10-2025 | 100% | 100% | 99.99% | 100% | 77.4% | 1.6% | 74.11% | 100% | 82.79% | 92.77% | 100% | 100% | 0 |
| 15180 | RS Umum Citama | 2 | 2025 | 03-08-2025 | 85.02% | 80% | 99.4% | 100% | 85.21% | 1.18% | 100% | 100% | 91.68% | 80% | 99.85% | 100% | 99.6 |
| 15181 | RS Umum Hermina Depok | 2 | 2025 | 03-07-2025 | 98.73% | 98% | 99.95% | 94.29% | 97.72% | 2.82% | 94.19% | 100% | 100% | 98.62% | 99.93% | 100% | 0 |
| 15182 | RS Mitra Plumbon Indramayu | 2 | 2025 | 03-10-2025 | 94.5% | 100% | 100% | 85.71% | 64.17% | 9.96% | 89.87% | 100% | 94.8% | 100% | 100% | 100% | 87.1 |
| 15183 | RS Sentra Medika Langut | 2 | 2025 | 03-05-2025 | 100% | 99% | 100% | 100% | 88.58% | 33.33% | 52.31% | 96.3% | 99.94% | 81.72% | 100% | 100% | 0 |
| 15184 | RS Umum Bina Husada | 2 | 2025 | 03-10-2025 | 99.09% | 100% | 100% | 100% | 80.71% | 0.4% | 94.24% | 100% | 98.65% | 100% | 100% | 90% | |
| 15185 | RS Umum Daerah Arjawinangun | 2 | 2025 | 03-07-2025 | 96.52% | 92% | 99.97% | 83.33% | 92.34% | 3.38% | 90.75% | 100% | 91.6% | 100% | 98.1% | 100% | 83.41 |
| 15186 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 2 | 2025 | 03-07-2025 | 98% | 93% | 100% | 0% | 98.32% | 0% | 33.33% | 100% | 100% | 60% | 71.72% | 33.33% | 0 |
| 15187 | RS Umum Daerah Subang | 2 | 2025 | 03-10-2025 | 89.96% | 90% | 99.89% | 100% | 70.08% | 0% | 95.87% | 94.47% | 85.61% | 0% | 98.68% | 100% | 0 |
| 15188 | RS Umum PTPN VIII | 2 | 2025 | 03-10-2025 | 97.5% | 98% | 96.67% | 0% | 81% | 2.86% | 88% | 100% | 89.19% | 85.71% | 93.33% | 80% | 0 |
| 15189 | RS Paru Provinsi Jawa Barat | 2 | 2025 | 03-10-2025 | 98.36% | 99% | 98.78% | 100% | 95.21% | 0% | 96.68% | 100% | 98.19% | 97.79% | 99.39% | 100% | 94 |
| 15190 | RS Umum Sentra Medika Cibinong | 2 | 2025 | 03-10-2025 | 87.17% | 89% | 100% | 0% | 33.61% | 10.98% | 67.26% | 100% | 99.78% | 90.81% | 100% | 100% | 0 |
| 15191 | RS Umum Annisa | 2 | 2025 | 03-06-2025 | 84.44% | 94% | 100% | 87.5% | 95.12% | 2.94% | 100% | 100% | 73.47% | 81.48% | 100% | 100% | 0 |
| 15192 | RS Rayhan | 2 | 2025 | 03-06-2025 | 90.96% | 93% | 98.11% | 100% | 53.3% | 0% | 87.54% | 100% | 94.73% | 100% | 90.22% | 81.72% | 0 |
| 15193 | RS Umum Mutiara Hati | 2 | 2025 | 03-10-2025 | 88.63% | 100% | 100% | 100% | 86.57% | 100% | 81.42% | 100% | 100% | 97.9% | 100% | 100% | 0 |
| 15194 | RS Pertamina Cirebon | 2 | 2025 | 03-10-2025 | 88.18% | 100% | 100% | 100% | 89.06% | 0% | 73.62% | 100% | 83.87% | 80.56% | 100% | 100% | 0 |
| 15195 | RS Umum Daerah Leuwiliang | 2 | 2025 | 03-07-2025 | 83.59% | 79% | 99.76% | 83.13% | 93.97% | 5% | 95.65% | 100% | 99.89% | 78.83% | 100% | 100% | |
| 15196 | RS Umum Pamanukan Medical Center (PMC) | 2 | 2025 | 03-06-2025 | 85.5% | 100% | 100% | 90% | 82.87% | 4.78% | 83.83% | 100% | 100% | 86.4% | 100% | 100% | 0 |
| 15197 | RS Umum Haji Syaiful Anwar | 2 | 2025 | 04-10-2025 | 99% | 100% | 100% | 75% | 95.83% | 25% | 90% | 100% | 100% | 100% | 100% | 80% | 95 |
| 15198 | RS Umum Daerah Waled | 2 | 2025 | 03-10-2025 | 82.48% | 97% | 99.07% | 89.29% | 79.38% | 1.17% | 85.35% | 100% | 83.7% | 100% | 96.34% | 100% | 0 |
| 15199 | RS Sentosa | 2 | 2025 | 03-08-2025 | 98% | 98% | 100% | 100% | 56.48% | 6.73% | 60.71% | 100% | 99.18% | 78.26% | 100% | 100% | |
| 15200 | RS Umum Puri Cinere | 2 | 2025 | 03-10-2025 | 100% | 100% | 100% | 0% | 81.79% | 5.26% | 85.32% | 97.3% | 97.13% | 60% | 100% | 100% | 82 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.