Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 27201 | RS Ibu dan Anak Perdana Medica | 3 | 2025 | 99% | 100% | 100% | 100% | 94.12% | 0% | 80.95% | 0% | 35.29% | 100% | 100% | 100% | 0 |
| 27202 | RS Bhayangkara Hasta Brata Batu | 3 | 2025 | 95.26% | 99% | 100% | 100% | 97.16% | 0.5% | 100% | 100% | 97.94% | 95.9% | 100% | 100% | 99 |
| 27203 | RS PKU Muhammadiyah Surabaya | 3 | 2025 | 94.16% | 91% | 92.5% | 83.33% | 88% | 6.67% | 55% | 100% | 100% | 30% | 75% | 80% | 90 |
| 27204 | RS Ibu dan Anak Kendangsari Surabaya | 3 | 2025 | 85.49% | 100% | 100% | 100% | 76.56% | 2.22% | 89.87% | 100% | 100% | 100% | 100% | 100% | 0 |
| 27205 | RS Umum Daerah Berkah Pandeglang | 3 | 2025 | 95.5% | 100% | 100% | 86.67% | 100% | 3.48% | 99.93% | 100% | 93.69% | 86.59% | 100% | 100% | 0 |
| 27206 | RS Karang Tengah Medika | 3 | 2025 | 88% | 100% | 100% | 83.33% | 97.28% | 0% | 100% | 100% | 93.24% | 100% | 100% | 100% | 90.4 |
| 27207 | RS Umum Daerah Kota Madiun | 3 | 2025 | 95.71% | 95% | 100% | 100% | 98.93% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 89.49 |
| 27208 | RS Ibu dan Anak Nur Ummi Numbi | 3 | 2025 | 100% | 100% | 100% | 100% | 82.06% | 0% | 88.51% | 100% | 94.55% | 100% | 100% | 96.67% | 100 |
| 27209 | RS Umum Santa Clara | 3 | 2025 | 91.94% | 98% | 100% | 0% | 97.13% | 9.09% | 53.22% | 100% | 91.2% | 0% | 100% | 100% | 0 |
| 27210 | RS Kartini | 3 | 2025 | 89.8% | 100% | 95.9% | 100% | 85.03% | 0.99% | 85.82% | 100% | 100% | 80.65% | 100% | 100% | 0 |
| 27211 | RS Metro Hospitals M. Toha | 3 | 2025 | 97.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 27212 | RS Wijaya Surabaya | 3 | 2025 | 99.7% | 100% | 100% | 0% | 100% | 0% | 16.15% | 100% | 99.12% | 100% | 100% | 100% | 0 |
| 27213 | RS Ibu dan Anak Permata Ibunda | 3 | 2025 | 85.09% | 83% | 93.33% | 61.36% | 90.05% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 27214 | RS Ibu dan Anak Permata Dalima | 3 | 2025 | 100% | 100% | 100% | % | 98.12% | 0% | 81.4% | 100% | 84.82% | 80.23% | 100% | 100% | 0 |
| 27215 | RS Universitas Airlangga | 3 | 2025 | 100% | 100% | 100% | 100% | 100% | 66.67% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 27216 | RS Orthopedi dan Traumatologi Surabaya | 3 | 2025 | 92.38% | 100% | 100% | % | 82.67% | 7.14% | 67.83% | 100% | 99.89% | 100% | 100% | 100% | 0 |
| 27217 | RS Bunda | 3 | 2025 | 94.9% | 100% | 100% | 100% | 89.17% | 0% | 85.71% | 100% | 99.89% | 92.54% | 100% | 100% | 0 |
| 27218 | RS UniMedika Sepatan | 3 | 2025 | 79.35% | 98% | 100% | 100% | 86.37% | 0% | 94.84% | 100% | 99.93% | 85.26% | 100% | 100% | 0 |
| 27219 | RS William Booth Surabaya | 3 | 2025 | 91.76% | 99% | 100% | 0% | 83.42% | 0.45% | 82.78% | 100% | 100% | 0% | 100% | 100% | 0 |
| 27220 | RS Umum Mitra Keluarga Surabaya | 3 | 2025 | 99.71% | 100% | 100% | 0% | 67.15% | 0.76% | 86% | 100% | 100% | 100% | 100% | 90% | 0 |
| 27221 | RS Daan Mogot Kesdam Jaya | 3 | 2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 27222 | RS Bunda Sejati | 3 | 2025 | 92.5% | 100% | 100% | 100% | 90.4% | 0% | 65.2% | 100% | 100% | 52.33% | 100% | 100% | 0 |
| 27223 | RS Rumah Indonesia Sehat | 3 | 2025 | 90.15% | 99% | 100% | 100% | 91.5% | 100% | 96.19% | 0% | 100% | 85.71% | 100% | 100% | 95 |
| 27224 | RS Dinda | 3 | 2025 | 98.5% | 100% | 100% | 80% | 93.51% | 0% | 98.44% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 27225 | RS Ibu dan Anak Assyifa | 3 | 2025 | 87.5% | 100% | 100% | 100% | 77.27% | 100% | 76.92% | 100% | 100% | 73.33% | 100% | 100% | 0 |
| 27226 | RS Umum Islam Surabaya Jemursari | 3 | 2025 | 93.09% | 98% | 100% | 75% | 88.94% | 3.61% | 91.1% | 100% | 84.18% | 100% | 100% | 100% | 0 |
| 27227 | RS Ibu dan Anak Pura Raharja | 3 | 2025 | 95.04% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 92.91% | 97.41% | 100% | 100% | 0 |
| 27228 | RSUP Dr. Sitanala Tangerang | 3 | 2025 | 86.09% | 100% | 100% | 100% | 97.91% | 0% | 100% | 100% | 94.88% | 94.33% | 100% | 100% | 0 |
| 27229 | RS Sari Asih Karawaci | 3 | 2025 | 91.75% | 100% | 100% | 100% | 95.03% | 0% | 94.35% | 100% | 93.02% | 88.24% | 100% | 98.65% | 0 |
| 27230 | RS Umum Hermina Bitung | 3 | 2025 | 85.1% | 89% | 100% | 97.62% | 80.85% | 3.95% | 88.24% | 99% | 89.47% | 83.33% | 100% | 100% | 0 |
| 27231 | RS Ibu dan Anak Bunda Sejahtera | 3 | 2025 | 99.4% | 100% | 100% | 0% | 83.39% | 0% | 51.95% | 100% | 98.34% | 85.25% | 100% | 100% | 0 |
| 27232 | RS Gotong Royong | 3 | 2025 | 85% | 100% | 9.26% | 100% | 60.64% | 0.85% | 85.98% | 99.21% | 91.67% | 100% | 55.56% | 100% | 94.8 |
| 27233 | RS Siloam Hospitals Lippo Village | 3 | 2025 | 96.04% | 100% | 98.16% | 0% | 63.75% | 5.79% | 81.11% | 98.64% | 100% | 100% | 99.38% | 0% | 0 |
| 27234 | RS Umum BUN | 3 | 2025 | 88% | 100% | 100% | 100% | 98.88% | 4.86% | 75.98% | 100% | 98.39% | 88.57% | 100% | 100% | 0 |
| 27235 | RS Medika Lestari | 3 | 2025 | 87.22% | 98% | 100% | 100% | 84.33% | 0% | 83.23% | 100% | 100% | 0% | 100% | 100% | 93.33 |
| 27236 | RS EMC Tangerang | 3 | 2025 | 91.08% | 89% | 99.86% | 0% | 100% | 5.65% | 79.8% | 100% | 98.94% | 89.19% | 99.66% | 100% | 0 |
| 27237 | RS Ibu dan Anak Karunia Bunda | 3 | 2025 | 92.11% | 90% | 98.97% | 100% | 92.11% | 4% | 85.71% | 100% | 88.96% | 86.67% | 100% | 100% | 0 |
| 27238 | RS Mata Undaan | 3 | 2025 | 91.17% | 100% | 100% | % | 100% | 1.86% | 100% | 100% | 99.98% | 95.82% | 100% | 100% | 0 |
| 27239 | RS Bhakti Rahayu | 3 | 2025 | 100% | 100% | 100% | 100% | 75.81% | 0% | 92.65% | 100% | 99.69% | 91.67% | 86.55% | 100% | |
| 27240 | RS Primasatya Husada Citra (PHC) Surabaya | 3 | 2025 | 88.55% | 100% | 100% | 100% | 90.35% | 1.69% | 71.06% | 100% | 99.91% | 97.22% | 100% | 100% | 0 |
| 27241 | RS An-Nisa | 3 | 2025 | 91.38% | 100% | 98.05% | 33.33% | 33.68% | 4.11% | 52.36% | 95.26% | 100% | 94.12% | 96.85% | 100% | 88.58 |
| 27242 | RSPAL dr. Ramelan | 3 | 2025 | 95.5% | 100% | 100% | % | 76.02% | 21.5% | 78.68% | 89.07% | 99.61% | 95% | 100% | 100% | 0 |
| 27243 | RS Bethsaida | 3 | 2025 | 75.75% | 100% | 100% | 0% | 94.29% | 0% | 95% | 100% | 99.99% | 87% | 100% | 100% | 88.4 |
| 27244 | RS Ciputra | 3 | 2025 | 72.55% | 100% | 100% | 0% | 86.04% | 23.62% | 52.58% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 27245 | RS Gigi dan Mulut Nala Husada | 3 | 2025 | 90.04% | 91% | 100% | 0% | 96.44% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 27246 | RS Jiwa Menur | 3 | 2025 | 93.32% | 100% | 100% | % | 95.79% | 0% | 91.18% | 100% | 86.45% | 0% | 100% | 100% | |
| 27247 | RS Umum Daerah Bhakti Dharma Husada | 3 | 2025 | 89.98% | 97% | 100% | % | 97.65% | 0% | 96.74% | 100% | 99.62% | 100% | 100% | 100% | 0 |
| 27248 | RS Umum Siloam Hospitals Surabaya | 3 | 2025 | 99.22% | 100% | 100% | % | 90.12% | 3.68% | 73.63% | 100% | 95.23% | 100% | 100% | 100% | 0 |
| 27249 | RS Umum Daerah dr. Drajat Prawiranegara | 3 | 2025 | 92.11% | 95% | 99.83% | 100% | 79.93% | 2.42% | 98.45% | 80% | 98.19% | 89.59% | 99.97% | 100% | 0 |
| 27250 | RS Umum Al-Irsyad Surabaya | 3 | 2025 | 90.19% | 93% | 100% | 0% | 87.99% | 0.48% | 57.78% | 100% | 76.22% | 100% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
