Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 27101 | RS Sari Asih Ciledug | 6 | 2025 | 01-01-1970 | 92.7% | 100% | 99.83% | 100% | 94.99% | 0% | 85.91% | 100% | 96.54% | 76.56% | 100% | 100% | 0 |
| 27102 | RS Umum Bhakti Asih | 6 | 2025 | 01-01-1970 | 96.09% | 99% | 99.97% | 93.1% | 73.27% | 2.53% | 69.15% | 97.56% | 99.78% | 25.26% | 99.8% | 94.64% | 95.6 |
| 27103 | RS Umum Adi Husada Kapasari | 6 | 2025 | 01-01-1970 | 94.88% | 97% | 100% | 0% | 75.3% | 0% | 86.91% | 100% | 99.99% | 84.21% | 100% | 100% | 88.93 |
| 27104 | RS Mitra Husada | 6 | 2025 | 01-01-1970 | 86% | 87% | 95.75% | 0% | 96.19% | 0% | 91.25% | 100% | 90.56% | 60% | 93.7% | 100% | 70 |
| 27105 | RS Primasatya Husada Citra (PHC) Surabaya | 6 | 2025 | 01-01-1970 | 85.32% | 100% | 100% | 100% | 89.55% | 0.84% | 68.5% | 100% | 99.97% | 94.48% | 100% | 100% | 91.68 |
| 27106 | RS Khusus THT-Bedah KL Proklamasi BSD | 6 | 2025 | 01-01-1970 | 100% | 94% | 100% | % | 36.84% | 0% | 100% | 0% | 94.85% | 100% | 100% | 95.65% | 95 |
| 27107 | RS TNI AL Dr. Oepomo | 6 | 2025 | 01-01-1970 | 88.93% | 99% | 100% | 0% | 93.71% | 0% | 97.06% | 100% | 98.65% | 100% | 100% | 0% | 85 |
| 27108 | RS Primaya | 6 | 2025 | 01-01-1970 | 98.67% | 100% | 99.89% | 100% | 96% | 4.53% | 92.49% | 100% | 95.1% | 84.62% | 100% | 100% | 93.89 |
| 27109 | RS Hermina Ciledug | 6 | 2025 | 01-01-1970 | 99% | 100% | 100% | 100% | 95.24% | 0% | 97.14% | 100% | 100% | 95.24% | 100% | 100% | 95 |
| 27110 | RS Murni Teguh Ciledug | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 95.17% | 4.48% | 66.04% | 100% | 95.94% | 84.42% | 100% | 100% | |
| 27111 | RS Ibu dan Anak Pratiwi | 6 | 2025 | 01-01-1970 | 82.5% | 99% | 100% | 100% | 95.43% | 0% | 66.67% | 100% | 100% | 86.96% | 100% | 81.07% | 0 |
| 27112 | RS Umum Primaya Pasar Kemis | 6 | 2025 | 01-01-1970 | 97.57% | 96% | 99.62% | 0% | 84.89% | 4.17% | 59.47% | 100% | 100% | 78.36% | 100% | 100% | 95.03 |
| 27113 | RS Umum Al-Irsyad Surabaya | 6 | 2025 | 01-01-1970 | 88.44% | 97% | 100% | 0% | 88.41% | 0% | 55.47% | 100% | 77.41% | 100% | 100% | 100% | 100 |
| 27114 | RS Umum Griya Husada Madiun | 6 | 2025 | 01-01-1970 | 98.98% | 100% | 95.78% | 0% | 70.73% | 0.78% | 61.01% | 100% | 98.8% | 100% | 100% | 66.67% | 0 |
| 27115 | RS Hermina Ciruas | 6 | 2025 | 01-01-1970 | 98.17% | 97% | 100% | 100% | 64.45% | 3.86% | 81.68% | 100% | 100% | 79.76% | 100% | 100% | 93.25 |
| 27116 | RS Ibu dan Anak Gebang Medika | 6 | 2025 | 01-01-1970 | 0% | 0% | 100% | 100% | 75.22% | 0% | 45.26% | 100% | 100% | 100% | 100% | 0% | 53 |
| 27117 | RS Umum Daerah dr. Drajat Prawiranegara | 6 | 2025 | 01-01-1970 | 94.09% | 97% | 99.67% | 100% | 79.98% | 1.84% | 98.14% | 80% | 88.98% | 94.57% | 99.87% | 100% | 78 |
| 27118 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 6 | 2025 | 12-10-2025 | 100% | 100% | 100% | 100% | 81.61% | 2.7% | 64.04% | 100% | 97.52% | 100% | 100% | 100% | 85 |
| 27119 | RS Budiasih | 6 | 2025 | 01-01-1970 | 90.65% | 99% | 100% | 100% | 100% | 0% | 74.81% | 100% | 99% | 83.33% | 100% | 100% | 99.35 |
| 27120 | RS Umum Daerah Husada Prima | 6 | 2025 | 01-01-1970 | 97.5% | 100% | 99.87% | 100% | 91.64% | 2.82% | 94.04% | 100% | 89.51% | 95.24% | 100% | 100% | 96.02 |
| 27121 | RS Umum Daerah Dr. Soetomo | 6 | 2025 | 01-01-1970 | 91.22% | 98% | 100% | 100% | 58.59% | 1.95% | 71.39% | 100% | 98.4% | 93.75% | 98.65% | 100% | 86.17 |
| 27122 | RS Benggala | 6 | 2025 | 08-06-2025 | 93.06% | 96% | 100% | 0% | 60.32% | 0% | 65.33% | 100% | 78.77% | 78.12% | 100% | 0% | 76 |
| 27123 | RS Ibu dan Anak IBI Surabaya | 6 | 2025 | 01-01-1970 | 95% | 96% | 100% | % | 98.5% | % | 97.94% | 98.84% | 100% | 100% | 100% | 100% | 80 |
| 27124 | RS Kurnia Serang | 6 | 2025 | 01-01-1970 | 97.45% | 100% | 100% | 100% | 81.61% | 4.23% | 70.65% | 100% | 100% | 85.71% | 100% | 100% | 88.82 |
| 27125 | RS Ibu dan Anak Karunia Bunda | 6 | 2025 | 08-08-2025 | 94.78% | 90% | 98.92% | 100% | 92.97% | 4.17% | 86.54% | 100% | 89.01% | 86.67% | 100% | 100% | 0 |
| 27126 | RS Katolik St. Vincentius a Paulo | 6 | 2025 | 01-01-1970 | 94.05% | 100% | 99.99% | 100% | 91.13% | 9.28% | 90.72% | 100% | 99.2% | 100% | 100% | 100% | 85.1 |
| 27127 | RS Muji Rahayu | 6 | 2025 | 01-01-1970 | 92.11% | 100% | 100% | 0% | 100% | 7.69% | 52.2% | 100% | 95.67% | 51.67% | 100% | 100% | 85 |
| 27128 | RS Otika Medika | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 84 |
| 27129 | RSPAL dr. Ramelan | 6 | 2025 | 01-01-1970 | 94.33% | 100% | 100% | 0% | 79.25% | 17.81% | 72.28% | 96.71% | 99.62% | 75% | 100% | 100% | 92.24 |
| 27130 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 6 | 2025 | 01-01-1970 | 99.5% | 95% | 93.02% | 95% | 96.23% | 0% | 98.7% | 98.52% | 98% | 98.89% | 96.49% | 95.38% | 95 |
| 27131 | RS Bunda | 6 | 2025 | 01-01-1970 | 96.49% | 100% | 100% | 100% | 93.04% | 0% | 86.59% | 100% | 99.92% | 100% | 100% | 100% | 99 |
| 27132 | RS Rumah Indonesia Sehat | 6 | 2025 | 01-01-1970 | 94% | 100% | 100% | 100% | 94.55% | 100% | 90.91% | 100% | 100% | 80% | 100% | 100% | 85 |
| 27133 | RS Tonggak Husada | 6 | 2025 | 01-01-1970 | 83% | 92% | 100% | 75% | 85.75% | 0% | 60.63% | 100% | 99.06% | 0% | 81.18% | 89.29% | 87 |
| 27134 | RS Tiara | 6 | 2025 | 01-01-1970 | 98.83% | 99% | 100% | 0% | 92.4% | 0.83% | 81.46% | 100% | 100% | 78.44% | 100% | 100% | 81.12 |
| 27135 | RS Daan Mogot Kesdam Jaya | 6 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 85 |
| 27136 | RS Umum Islam Surabaya Jemursari | 6 | 2025 | 01-01-1970 | 95.97% | 97% | 100% | 0% | 87.29% | 3.43% | 88.15% | 100% | 85.57% | 100% | 100% | 100% | 88.34 |
| 27137 | RS William Booth Surabaya | 6 | 2025 | 01-01-1970 | 95.48% | 97% | 100% | % | 0% | 65.54% | 80.12% | 100% | 100% | 0% | 0% | 100% | 89 |
| 27138 | RSUP Dr. Sitanala Tangerang | 6 | 2025 | 08-11-2025 | 81.88% | 100% | 100% | 100% | 93.76% | 0% | 100% | 100% | 85.45% | 100% | 100% | 100% | 99.16 |
| 27139 | RS Umum Daerah Bhakti Dharma Husada | 6 | 2025 | 01-01-1970 | 90.38% | 99% | 100% | % | 97.3% | 0% | 97.57% | 100% | 100% | 100% | 100% | 100% | 96.87 |
| 27140 | RS Aqidah | 6 | 2025 | 01-01-1970 | 95.9% | 100% | 100% | 100% | 99.12% | 2.08% | 96.52% | 100% | 98.34% | 95.83% | 100% | 100% | 0 |
| 27141 | RS Sari Asih Karawaci | 6 | 2025 | 08-05-2025 | 96.98% | 100% | 100% | 0% | 92.86% | 0% | 86.83% | 100% | 94.28% | 90.59% | 100% | 100% | 99 |
| 27142 | RS Permata Serdang | 6 | 2025 | 01-01-1970 | 99.01% | 97% | 96.94% | 0% | 83.33% | 0% | 75% | 100% | 78.57% | 85.71% | 100% | 100% | 0 |
| 27143 | RS Umum Karsa Husada Kota Batu | 6 | 2025 | 01-01-1970 | 87.09% | 95% | 100% | 100% | 96.91% | 0.29% | 92.53% | 100% | 88.54% | 86.38% | 100% | 100% | 83.63 |
| 27144 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 6 | 2025 | 01-01-1970 | 95.07% | 95% | 100% | 100% | 91.2% | 0% | 94.17% | 100% | 100% | 85.71% | 94.85% | 100% | 90.29 |
| 27145 | RS Umum Royal Surabaya | 6 | 2025 | 01-01-1970 | 94.55% | 98% | 98.93% | % | 54.33% | 3.12% | 90.96% | 94.25% | 100% | 93.33% | 95.61% | 60% | 94.5 |
| 27146 | RS Ibu dan Anak Ferina | 6 | 2025 | 01-01-1970 | 77.95% | 100% | 100% | 100% | 83.9% | 0% | 83.72% | 100% | 100% | 100% | 100% | 100% | 94.61 |
| 27147 | RS Ibu dan Anak Kendangsari Merr | 6 | 2025 | 01-01-1970 | 97.92% | 100% | 99.98% | 100% | 65.54% | 0% | 82.11% | 100% | 98.7% | 100% | 100% | 100% | 89.3 |
| 27148 | RS Ibu dan Anak Selaras | 6 | 2025 | 08-01-2025 | 85% | 90% | 100% | 100% | 97% | 0% | 52.5% | 100% | 100% | 100% | 100% | 100% | 98.4 |
| 27149 | RS Baptis Batu | 6 | 2025 | 01-01-1970 | 90.91% | 98% | 100% | 0% | 58.28% | 0% | 62.94% | 100% | 99.74% | 100% | 98.34% | 100% | 0 |
| 27150 | RS Umum Daerah Dr. Adjidarmo | 6 | 2025 | 01-01-1970 | 82.11% | 99% | 99.13% | 100% | 57.43% | 0% | 94.48% | 96.28% | 91.28% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.