Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 31201 | RSPAL dr. Ramelan | 7 | 2025 | 08-10-2025 | 94.31% | 100% | 100% | 0% | 81.88% | 22.84% | 72.17% | 97.08% | 99.61% | 93.18% | 100% | 100% | |
| 31202 | RS UniMedika Sepatan | 7 | 2025 | 01-01-1970 | 81.96% | 100% | 100% | 100% | 98.64% | 0% | 94.3% | 100% | 99.78% | 67.5% | 100% | 100% | |
| 31203 | RS Selaras | 7 | 2025 | 08-07-2025 | 85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 31204 | RS Rumah Indonesia Sehat | 7 | 2025 | 08-10-2025 | 95% | 100% | 100% | 100% | 92% | 0% | 95.2% | 100% | 100% | 88% | 100% | 100% | |
| 31205 | RS Umum dr. Etty Asharto Batu | 7 | 2025 | 08-07-2025 | 97.09% | 98% | 100% | 96.15% | 85.95% | 1.28% | 93.45% | 100% | 98.37% | 70.91% | 100% | 100% | |
| 31206 | RS William Booth Surabaya | 7 | 2025 | 08-07-2025 | 95.36% | 97% | 100% | 0% | 67.36% | 0% | 81.07% | 100% | 100% | 50% | 100% | 100% | |
| 31207 | RS Mitra Keluarga Gading Serpong | 7 | 2025 | 08-10-2025 | 99.63% | 100% | 100% | 0% | 87.6% | 4.57% | 95.15% | 100% | 100% | 0% | 100% | 100% | |
| 31208 | RS Wiyung Sejahtera | 7 | 2025 | 08-08-2025 | 76.53% | 77% | 9.98% | 100% | 49.46% | 2.49% | 77.14% | 100% | 97.8% | 100% | 100% | 100% | 0 |
| 31209 | RS Ibu dan Anak Pura Raharja | 7 | 2025 | 08-06-2025 | 95.44% | 100% | 100% | 100% | 100% | 0% | 91.67% | 100% | 95.46% | 97.78% | 100% | 100% | |
| 31210 | RS Umum Hermina Bitung | 7 | 2025 | 08-10-2025 | 86.38% | 92% | 100% | 86.96% | 83.87% | 2.45% | 81.08% | 100% | 86.08% | 83.33% | 100% | 100% | 0 |
| 31211 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 7 | 2025 | 12-10-2025 | 100% | 100% | 100% | 100% | 82.76% | 0% | 53.23% | 100% | 96.15% | 100% | 100% | 100% | |
| 31212 | Mayapada Hospital Surabaya | 7 | 2025 | 08-08-2025 | 84.44% | 100% | 87.73% | 0% | 85.36% | 1.17% | 61.42% | 100% | 96.8% | 83.33% | 100% | 100% | 0 |
| 31213 | RS Umum Mitra Keluarga Surabaya | 7 | 2025 | 08-10-2025 | 100% | 100% | 100% | 0% | 98.39% | 0% | 98.52% | 100% | 100% | 100% | 100% | 85.57% | 0 |
| 31214 | RS Ibu dan Anak Putri Surabaya | 7 | 2025 | 08-08-2025 | 99.88% | 100% | 100% | 100% | 100% | 0% | 88.44% | 100% | 100% | 100% | 100% | 0% | |
| 31215 | RS Wijaya Surabaya | 7 | 2025 | 08-08-2025 | 100% | 100% | 100% | 0% | 98.89% | 0% | 21.43% | 100% | 99.62% | 100% | 100% | 87.5% | 0 |
| 31216 | RS Umum Daerah Dr. Soetomo | 7 | 2025 | 08-07-2025 | 92.81% | 100% | 98.17% | 100% | 52.03% | 4.23% | 72.01% | 100% | 96.49% | 92.75% | 99.1% | 100% | 0 |
| 31217 | RS Ibu dan Anak Assyifa | 7 | 2025 | 08-08-2025 | 90% | 100% | 100% | 100% | 79.09% | 0% | 57.55% | 100% | 100% | 75.33% | 100% | 100% | |
| 31218 | RS Ibu dan Anak Perdana Medica | 7 | 2025 | 08-08-2025 | 88.1% | 100% | 100% | 100% | 90.16% | 0% | 81.82% | 0% | 40.58% | 90% | 100% | 100% | |
| 31219 | RS Tiara | 7 | 2025 | 08-08-2025 | 98.97% | 99% | 100% | 0% | 92.43% | 0% | 77.85% | 100% | 100% | 80.06% | 100% | 100% | |
| 31220 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 7 | 2025 | 08-08-2025 | 94.84% | 99% | 99.5% | 92.31% | 100% | 0.38% | 99.23% | 100% | 82.91% | 84.59% | 97.12% | 100% | |
| 31221 | RS Krakatau Medika | 7 | 2025 | 08-07-2025 | 95% | 100% | 100% | 0% | 98.59% | 0% | 66.38% | 100% | 98.68% | 94% | 100% | 100% | 0 |
| 31222 | RS Khusus Mata SMEC | 7 | 2025 | 01-01-1970 | 97% | 100% | 100% | 0% | 98.4% | 0% | 100% | 100% | 97.33% | 100% | 100% | 100% | |
| 31223 | RS Prof. Dr. Tabrani | 7 | 2025 | 01-01-1970 | 85.02% | 94% | 100% | 0% | 73.5% | 1.37% | 69.83% | 100% | 68.49% | 55.56% | 100% | 100% | 0 |
| 31224 | RS Ibu dan Anak Sukma Bunda | 7 | 2025 | 08-07-2025 | 98% | 99% | 100% | 100% | 100% | 0% | 94.71% | 100% | 82.26% | 85.71% | 100% | 90.91% | 0 |
| 31225 | RS Umum Tere Margareth | 7 | 2025 | 08-10-2025 | 96% | 98% | 100% | 100% | 97.42% | 0% | 96.89% | 100% | 90.24% | 100% | 100% | 100% | |
| 31226 | RS Umum Daerah Petala Bumi | 7 | 2025 | 08-08-2025 | 85.5% | 100% | 100% | 0% | 59.37% | 1.85% | 86.38% | 100% | 90.92% | 0% | 100% | 88.89% | 0 |
| 31227 | RS Ibu dan Anak Restu Ibu | 7 | 2025 | 08-10-2025 | 91% | 100% | 100% | 86.67% | 72.1% | 0% | 85.79% | 100% | 86.79% | 73.33% | 100% | 100% | |
| 31228 | RS Umum Royal Prima | 7 | 2025 | 08-09-2025 | 88% | 92% | 100% | 100% | 89.5% | 0% | 81.5% | 100% | 91% | 95.5% | 100% | 100% | |
| 31229 | RS. Universitas Andalas | 7 | 2025 | 08-09-2025 | 86.82% | 91% | 89.13% | 100% | 88.01% | 0.6% | 84.86% | 100% | 85.99% | 80% | 85.9% | 100% | 0 |
| 31230 | RS Umum Daerah Dr Sadikin Kota Pariaman | 7 | 2025 | 08-10-2025 | 0% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | |
| 31231 | RS Umum Daerah Dr. Adnaan WD | 7 | 2025 | 08-11-2025 | 90.4% | 96% | 100% | 100% | 87.27% | 31.1% | 95.81% | 100% | 93.16% | 100% | 99.63% | 100% | 0 |
| 31232 | RS Umum Efarina | 7 | 2025 | 01-01-1970 | 71.5% | 83% | 98.06% | 100% | 74.71% | 0% | 87.34% | 100% | 0% | 100% | 75% | 100% | 0 |
| 31233 | RS Umum Ibnu Sina Kota Payakumbuh | 7 | 2025 | 08-07-2025 | 89.8% | 98% | 100% | 100% | 67.91% | 0% | 64.05% | 100% | 84.22% | 81.25% | 100% | 0% | |
| 31234 | RS Umum Royal Prima Marelan | 7 | 2025 | 08-08-2025 | 99.37% | 99% | 99.37% | 100% | 100% | 0% | 99.77% | 100% | 100% | 99.37% | 99.37% | 0% | |
| 31235 | RS Jiwa Tampan | 7 | 2025 | 08-10-2025 | 82.09% | 98% | 99.98% | 0% | 87.65% | 0% | 82.38% | 0% | 98.5% | 0% | 95.17% | 100% | |
| 31236 | RS Umum Medicare Sorek | 7 | 2025 | 08-07-2025 | 100% | 100% | 100% | 100% | 81.82% | 0% | 86.43% | 100% | 100% | 100% | 100% | 100% | |
| 31237 | RS Otak DR. Drs. M. Hatta Bukittinggi | 7 | 2025 | 08-08-2025 | 90% | 100% | 98.75% | 100% | 80.17% | 0% | 86.88% | 100% | 90.14% | 100% | 100% | 100% | |
| 31238 | RS Umum Hermina Medan | 7 | 2025 | 08-10-2025 | 97.79% | 100% | 100% | 100% | 92.59% | 4.36% | 85.56% | 100% | 100% | 100% | 100% | 100% | |
| 31239 | RS Umum Universitas Sumatera Utara | 7 | 2025 | 08-10-2025 | 92% | 100% | 100% | 100% | 80% | 0% | 76% | 100% | 95% | 86.67% | 88% | 100% | |
| 31240 | RS Ibu dan Anak Citra Aguswar Medical Center | 7 | 2025 | 08-08-2025 | 99.59% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 88.2% | 100% | 100% | 100% | 0 |
| 31241 | RS Umum Daerah Padang Panjang | 7 | 2025 | 02-04-2026 | 60% | 67% | 67% | 88.89% | 72.5% | 4% | 90% | 90% | 90% | 87.5% | 90% | 70% | |
| 31242 | RS Umum Awal Bros Ujung Batu | 7 | 2025 | 08-06-2025 | 85% | 96% | 100% | 94.74% | 91.56% | 5.11% | 99.5% | 100% | 98.47% | 86.96% | 100% | 100% | 0 |
| 31243 | RS Umum Islam Ibnu Sina | 7 | 2025 | 08-09-2025 | 89.24% | 94% | 100% | 0% | 92.35% | 7.04% | 89.24% | 100% | 88.51% | 0% | 100% | 100% | 0 |
| 31244 | RS Khusus Ginjal Rasyida | 7 | 2025 | 08-10-2025 | 100% | 100% | 100% | % | 100% | 0% | 100% | 100% | 98% | 98% | 100% | 100% | |
| 31245 | RS Umum Bunda Thamrin | 7 | 2025 | 08-09-2025 | 98.97% | 100% | 100% | 0% | 75.26% | 2.02% | 63.24% | 100% | 98.74% | 94.55% | 100% | 45.45% | 0 |
| 31246 | RS Umum Daerah Dr. Achmad Mochtar | 7 | 2025 | 09-01-2025 | 95.6% | 98% | 91.5% | 92.13% | 98.1% | 97% | 98.4% | 100% | 99.2% | 98% | 98% | 100% | |
| 31247 | RS Umum Mitra Medika Amplas | 7 | 2025 | 08-07-2025 | 94.99% | 100% | 100% | 100% | 80.33% | 0% | 82.9% | 100% | 100% | 100% | 100% | 100% | |
| 31248 | RS Ibu Anak Norfa Husada | 7 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 31249 | RS Umum Ibnu Sina Padang Panjang | 7 | 2025 | 08-09-2025 | 97.62% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 31250 | RS Umum Mitra Sejati | 7 | 2025 | 08-08-2025 | 86.38% | 84% | 98.16% | 80.49% | 98.04% | 6.6% | 68.73% | 91.67% | 99.81% | 90.91% | 100% | 84.62% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.