Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 31451 | RS Umum Kartini | 7 | 2025 | 08-12-2025 | 99.55% | 100% | 99.51% | 100% | 98.16% | 0% | 95.16% | 100% | 100% | 96.15% | 100% | 100% | |
| 31452 | RS Ibu dan Anak Bunda | 7 | 2025 | 09-10-2025 | 97.31% | 100% | 100% | 77.27% | 92.33% | 21.15% | 94.94% | 100% | 97.63% | 97.54% | 100% | 100% | 0 |
| 31453 | RS Umum Tebet | 7 | 2025 | 08-06-2025 | 87.5% | 100% | 100% | 0% | 85.56% | 4.17% | 85.34% | 100% | 86.32% | 84.07% | 100% | 100% | |
| 31454 | RS Umum Charis Medika | 7 | 2025 | 08-06-2025 | 81.22% | 89% | 100% | 89.29% | 96.46% | 92.86% | 93.94% | 100% | 95.04% | 100% | 100% | 100% | |
| 31455 | RS Umum Daerah Raja Ahmad Tabib | 7 | 2025 | 01-01-1970 | 87.43% | 98% | 100% | 100% | 52.23% | 0% | 87.47% | 100% | 100% | 91.11% | 100% | 100% | 0 |
| 31456 | RS Umum Daerah Alimuddin Umar | 7 | 2025 | 08-10-2025 | 92.28% | 97% | 100% | 100% | 84.68% | 0% | 100% | 100% | 83.42% | 100% | 100% | 100% | |
| 31457 | RS Tiara Sella | 7 | 2025 | 08-09-2025 | 87.55% | 88% | 87.5% | 66.67% | 97.22% | 0% | 99.69% | 100% | 95.94% | 100% | 95.83% | 100% | 0 |
| 31458 | RS Umum Daerah KH. Muhammad Thohir KRUI | 7 | 2025 | 08-10-2025 | 95.5% | 100% | 100% | % | 84.85% | % | 100% | 100% | 80% | 100% | 100% | 100% | |
| 31459 | RS Umum Santa Elisabeth Batam Kota | 7 | 2025 | 08-09-2025 | 87.39% | 100% | 100% | 0% | 94.04% | 0% | 97.48% | 100% | 99.81% | 82.76% | 100% | 100% | 0 |
| 31460 | RS Umum Graha Hermine | 7 | 2025 | 08-06-2025 | 95% | 100% | 100% | 94.12% | 86.87% | 0% | 83.27% | 100% | 93.18% | 85.71% | 100% | 85.71% | 0 |
| 31461 | RS Umum Santa Elisabeth Batam | 7 | 2025 | 08-09-2025 | 90.02% | 98% | 100% | 100% | 84.44% | 0.51% | 95.05% | 100% | 98.6% | 70.45% | 100% | 100% | |
| 31462 | RS Primaya Bhakti Wara | 7 | 2025 | 09-02-2025 | 93.64% | 100% | 100% | 0% | 99.12% | 8.19% | 100% | 98.54% | 99.96% | 70.54% | 73.91% | 100% | 0 |
| 31463 | RS Umum Tria Dipa | 7 | 2025 | 08-10-2025 | 80.59% | 94% | 95.71% | 0% | 71.23% | 15.38% | 54.46% | 100% | 98.84% | 50% | 100% | 100% | |
| 31464 | RS Airan Raya | 7 | 2025 | 01-01-1970 | 90% | 99% | 100% | 0% | 87.4% | 3.8% | 71.57% | 100% | 99.38% | 83.33% | 99.89% | 100% | |
| 31465 | RS Ibu dan Anak Muhaya | 7 | 2025 | 08-09-2025 | 96% | 87% | 95% | 86% | 86.5% | 20% | 89% | 88% | 84% | 84% | 86.67% | 85% | |
| 31466 | RS Ibu dan Anak Kasih Sayang Ibu | 7 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 93.07% | 25% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 31467 | RS Tk. IV 02.07.04 | 7 | 2025 | 01-01-1970 | 100% | 100% | 75% | 100% | 75% | 5% | 45% | 71.43% | 85% | 40% | 100% | 100% | |
| 31468 | RS Umum Daerah Tulang Bawang Barat | 7 | 2025 | 08-07-2025 | 93.34% | 100% | 100% | 0% | 90.51% | 0% | 80.52% | 100% | 97.94% | 98.13% | 100% | 0% | |
| 31469 | RS Kalbu Intan Medika | 7 | 2025 | 08-06-2025 | 92.23% | 100% | 100% | 0% | 84% | 0% | 66.67% | 0% | 93.37% | 100% | 0% | 100% | |
| 31470 | RS Umum Daerah Bandar Negara Husada | 7 | 2025 | 09-12-2025 | 88.8% | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 31471 | RS Khusus Ibu dan Anak Brawijaya | 7 | 2025 | 08-10-2025 | 85.84% | 95% | 100% | 0% | 97.85% | 0% | 70.45% | 100% | 99.79% | 82% | 100% | 100% | |
| 31472 | RS Ibu dan Anak Dzakirah | 7 | 2025 | 08-11-2025 | 98% | 100% | 100% | 100% | 95.24% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 31473 | RS Ibu dan Anak Rona | 7 | 2025 | 08-08-2025 | 95.61% | 100% | 100% | 0% | 96.75% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 31474 | RS Ibu Anak Hidayah Ibu | 7 | 2025 | 09-01-2025 | 100% | 100% | 100% | 100% | 96.64% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 31475 | RS Umum Setia Mitra | 7 | 2025 | 08-08-2025 | 96.11% | 100% | 100% | 100% | 91.36% | 0% | 88.5% | 100% | 92.96% | 88.33% | 100% | 100% | |
| 31476 | RS Umum Mardi Waluyo | 7 | 2025 | 08-07-2025 | 98.13% | 100% | 99.64% | 0% | 80.68% | 0% | 83.78% | 100% | 93.73% | 88.89% | 98.31% | 80% | |
| 31477 | RS Ibu dan Anak Frisdhy Angel | 7 | 2025 | 08-08-2025 | 91% | 100% | 100% | 0% | 87.21% | 0% | 91.84% | 100% | 100% | 100% | 100% | 0% | |
| 31478 | RS Umum Daerah Depati Hamzah | 7 | 2025 | 08-09-2025 | 98.3% | 100% | 100% | 100% | 78% | 0% | 100% | 100% | 99.53% | 100% | 100% | 100% | 0 |
| 31479 | RS Gigi dan Mulut Univ. Prof. Moestopo | 7 | 2025 | 01-01-1970 | 85% | 88% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | |
| 31480 | RS Natar Medika | 7 | 2025 | 08-08-2025 | 93.62% | 100% | 100% | 100% | 94.74% | 30.67% | 93.71% | 100% | 99.47% | 100% | 100% | 100% | 0 |
| 31481 | RS Ibu dan Anak Harapan Bunda | 7 | 2025 | 08-10-2025 | 90% | 100% | 100% | 100% | 98.96% | 0% | 96.7% | 100% | 100% | 100% | 100% | 0% | 0 |
| 31482 | RS Bakti Timah Pangkalpinang | 7 | 2025 | 08-06-2025 | 93.1% | 98% | 100% | 100% | 81.32% | 0% | 86.28% | 100% | 83.77% | 100% | 100% | 100% | 0 |
| 31483 | RS Bhayangkara Batam Polda Kepri | 7 | 2025 | 08-06-2025 | 98.96% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 31484 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 7 | 2025 | 08-07-2025 | 95.75% | 100% | 100% | 100% | 90.62% | 1.14% | 89.27% | 98.86% | 100% | 54.65% | 100% | 100% | |
| 31485 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 7 | 2025 | 08-09-2025 | 87.5% | 100% | 100% | 90% | 80.58% | 3.33% | 95.07% | 100% | 100% | 80% | 100% | 100% | |
| 31486 | RS Umum Daerah Tarempa | 7 | 2025 | 09-03-2025 | 86% | 70% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 60% | 0% | |
| 31487 | RS Umum Daerah Pringsewu | 7 | 2025 | 08-06-2025 | 85% | 100% | 100% | 0% | 85.3% | 1.35% | 100% | 100% | 81.85% | 94.12% | 100% | 100% | 0 |
| 31488 | RS Bhayangkara Jitra Kota Bengkulu | 7 | 2025 | 01-01-1970 | 84% | 89% | 100% | 100% | 53.57% | 0% | 62.52% | 100% | 100% | 100% | 100% | 100% | |
| 31489 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 7 | 2025 | 09-09-2025 | 85% | 99% | 99.9% | 100% | 91.77% | 2.27% | 83.6% | 100% | 73.39% | 100% | 100% | 100% | |
| 31490 | RS Keluarga Husada Batam | 7 | 2025 | 01-01-1970 | 90.5% | 86% | 100% | 0% | 100% | 0% | 100% | 0% | 62% | 100% | 100% | 100% | 0 |
| 31491 | RS Hermina Lampung | 7 | 2025 | 08-07-2025 | 92.92% | 93% | 100% | 100% | 84.44% | 4.39% | 85.69% | 100% | 99.6% | 85.71% | 100% | 100% | 0 |
| 31492 | RS Bhayangkara Polda Lampung | 7 | 2025 | 01-07-2026 | 99% | 99% | 97.37% | 0% | 100% | 0% | 64.1% | 100% | 97.96% | 97.7% | 97.37% | 100% | |
| 31493 | RS Budi Medika | 7 | 2025 | 01-01-1970 | 86.5% | 95% | 100% | 0% | 80.46% | 1.95% | 90% | 100% | 84.34% | 85% | 95.56% | 100% | 0 |
| 31494 | RS Umum HI. Muhammad Yusuf | 7 | 2025 | 08-06-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 31495 | RS Umum Daerah Ahmad Yani Metro | 7 | 2025 | 08-10-2025 | 97.68% | 96% | 99.76% | 0% | 78.72% | 0.18% | 94.89% | 99.35% | 97.14% | 99.47% | 100% | 100% | |
| 31496 | RS Umum Pertamina-Bintang Amin Lampung | 7 | 2025 | 08-10-2025 | 89% | 89% | 100% | 100% | 96.34% | 0.6% | 79.42% | 100% | 98.57% | 75% | 99.73% | 100% | |
| 31497 | RS Umum Dr. Suyoto Pusrehab Kemhan | 7 | 2025 | 08-07-2025 | 83.47% | 90% | 100% | 0% | 62.37% | 24.58% | 46.93% | 100% | 96.1% | 87.1% | 99.72% | 100% | 0 |
| 31498 | RS Umum Daerah Menggala Tulang Bawang | 7 | 2025 | 09-02-2025 | 81.5% | 91% | 83.07% | 0% | 67.22% | 29.01% | 87.76% | 100% | 82.54% | 0% | 100% | 0% | 0 |
| 31499 | RS Umum Permata Hati Metro | 7 | 2025 | 08-10-2025 | 100% | 100% | 100% | 100% | 92.86% | 4.55% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 31500 | RS Umum Islam Metro | 7 | 2025 | 08-06-2025 | 98.93% | 98% | 97.5% | 0% | 88.22% | 0% | 97.5% | 100% | 91.92% | 84% | 100% | 87.5% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.