Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 31501 | RS Umum Handayani | 7 | 2025 | 08-07-2025 | 87% | 92% | 99.22% | 100% | 86.72% | 0% | 90.62% | 100% | 96.13% | 86.36% | 100% | 100% | |
| 31502 | RS Umum Jakarta | 7 | 2025 | 08-12-2025 | 99.85% | 100% | 99.57% | 0% | 84.04% | 5.41% | 89.71% | 100% | 98.56% | 100% | 98.95% | 100% | |
| 31503 | RS Umum Daerah Pesawaran | 7 | 2025 | 01-01-1970 | 85% | 100% | 96.43% | 0% | 83.28% | 0% | 94.01% | 100% | 99.46% | 100% | 100% | 0% | |
| 31504 | RS Umum Muhammadiyah Metro | 7 | 2025 | 08-08-2025 | 96.95% | 100% | 100% | 0% | 96.48% | 0% | 76.51% | 95.83% | 94.35% | 85.71% | 100% | 100% | |
| 31505 | RS Umum Prikasih | 7 | 2025 | 08-06-2025 | 91% | 100% | 99.18% | 100% | 44.46% | 30.84% | 85.95% | 100% | 99.32% | 100% | 96.18% | 95.65% | 0 |
| 31506 | RS Umum Daerah May Jen HM Ryacudu | 7 | 2025 | 08-08-2025 | 82.68% | 54% | 100% | 100% | 84.24% | 0% | 100% | 100% | 100% | 97.14% | 100% | 100% | |
| 31507 | RS Ibu dan Anak Anugerah Medical Center Metro | 7 | 2025 | 08-06-2025 | 99% | 100% | 100% | 100% | 93.6% | 0% | 90.1% | 100% | 98.6% | 100% | 100% | 100% | |
| 31508 | RS Umum Bumi Waras | 7 | 2025 | 08-09-2025 | 82.5% | 99% | 100% | 0% | 62.07% | 100% | 76.99% | 100% | 83.87% | 84.62% | 79.78% | 88.24% | 0 |
| 31509 | RS Umum Daerah Zainal Abidin Pagar Alam | 7 | 2025 | 08-06-2025 | 91.18% | 100% | 100% | 100% | 88% | 0% | 100% | 100% | 90.53% | 100% | 100% | 100% | 0 |
| 31510 | RS Umum Penawar Medika | 7 | 2025 | 01-01-1970 | 88.5% | 98% | 98.44% | 0% | 60.94% | 10.94% | 81.25% | 100% | 97.66% | 82.81% | 96.88% | 100% | |
| 31511 | RS Ibu dan Anak Puri Betik Hati | 7 | 2025 | 08-06-2025 | 96.95% | 96% | 99.7% | 100% | 89.16% | 0% | 82.34% | 100% | 88.47% | 100% | 100% | 100% | |
| 31512 | RS Ibu dan Anak Mutiara Putri | 7 | 2025 | 08-10-2025 | 95.24% | 95% | 100% | 87.5% | 97.22% | 0% | 93.48% | 0% | 96.38% | 100% | 100% | 0% | 0 |
| 31513 | RS Jiwa Dharmawangsa | 7 | 2025 | 08-10-2025 | 93.29% | 100% | 100% | 0% | 63.46% | 0% | 98.44% | 0% | 96.62% | 0% | 100% | 92.31% | 0 |
| 31514 | RS Umum MMC | 7 | 2025 | 08-07-2025 | 90% | 100% | 99.96% | 0% | 99.06% | 2.9% | 46.63% | 61.54% | 99.99% | 44.44% | 100% | 100% | 0 |
| 31515 | RS Medika Insani | 7 | 2025 | 08-07-2025 | 97.17% | 93% | 100% | 100% | 69.39% | 0% | 55.74% | 100% | 98.1% | 100% | 100% | 100% | |
| 31516 | RS Ibu dan Anak Santa Anna | 7 | 2025 | 08-08-2025 | 86.86% | 97% | 100% | 100% | 85.96% | 0% | 50.53% | 100% | 71.53% | 87.7% | 100% | 100% | |
| 31517 | RS Maria Regina | 7 | 2025 | 08-10-2025 | 82.5% | 83% | 100% | 100% | 99.78% | 0% | 100% | 100% | 92.79% | 100% | 100% | 100% | 0 |
| 31518 | RS Bedah Siloam Asri | 7 | 2025 | 08-10-2025 | 91.42% | 99% | 100% | 0% | 63.54% | 5.49% | 68.25% | 100% | 100% | 90.48% | 100% | 100% | 0 |
| 31519 | RS Belleza Kedaton Bandar Lampung | 7 | 2025 | 08-11-2025 | 100% | 100% | 84.51% | 100% | 84.01% | 0% | 93.88% | 100% | 84.81% | 79.44% | 97.28% | 79.2% | |
| 31520 | RS Umum Advent Bandar Lampung | 7 | 2025 | 08-07-2025 | 89.67% | 100% | 100% | 100% | 93.79% | 2.14% | 66.4% | 95.18% | 95.22% | 87.5% | 100% | 91.67% | |
| 31521 | RS Umum Haji Kamino | 7 | 2025 | 08-09-2025 | 89.99% | 100% | 100% | 100% | 96.73% | 0% | 80.41% | 100% | 100% | 100% | 100% | 100% | 0 |
| 31522 | RS Candimas Medical Center | 7 | 2025 | 08-08-2025 | 98.88% | 98% | 92.74% | 100% | 79.4% | 2.09% | 78.65% | 100% | 99.93% | 46.67% | 98.28% | 0% | |
| 31523 | RS Mata Lampung Eye Center (LEC) | 7 | 2025 | 08-11-2025 | 99% | 96% | 98.5% | 0% | 95.5% | 0.5% | 98% | 0% | 100% | 100% | 100% | 100% | |
| 31524 | RS Khusus Kanker MRCCC Siloam Semanggi | 7 | 2025 | 08-06-2025 | 95.73% | 96% | 99.82% | 0% | 58.74% | 1.23% | 56.22% | 100% | 100% | 75.86% | 99.21% | 94% | |
| 31525 | RS Ibu dan Anak JWCC Asih | 7 | 2025 | 08-10-2025 | 89.05% | 100% | 100% | % | 85.77% | % | 87.1% | 100% | 0% | 88.89% | 100% | 100% | |
| 31526 | RS Khusus Bedah THT Yayasan Yurino | 7 | 2025 | 08-08-2025 | 100% | 100% | 100% | 0% | 90% | 0% | 100% | 0% | 96% | 100% | 100% | 66.67% | |
| 31527 | RS Ibu dan Anak Restu Bunda | 7 | 2025 | 08-07-2025 | 88.83% | 98% | 100% | 100% | 89.58% | 2.2% | 97.55% | 100% | 100% | 96.93% | 98.55% | 81.3% | 0 |
| 31528 | RS Umum Graha Husada | 7 | 2025 | 09-01-2025 | 92.5% | 97% | 100% | 100% | 88.89% | 0% | 100% | 100% | 100% | 87.5% | 100% | 100% | |
| 31529 | RS Azizah | 7 | 2025 | 08-09-2025 | 88.89% | 93% | 100% | 100% | 84.22% | 0% | 78.67% | 100% | 95.91% | 91.67% | 100% | 100% | 0 |
| 31530 | RS Artha Bunda | 7 | 2025 | 08-10-2025 | 100% | 100% | 100% | 100% | 92% | 3% | 92.5% | 100% | 100% | 97.5% | 100% | 86.25% | |
| 31531 | RS Umum Mutiara Bunda | 7 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 31532 | RS Ibu dan Anak Asih Kota Metro | 7 | 2025 | 08-08-2025 | 99% | 100% | 100% | 100% | 95.16% | 0% | 100% | 100% | 98.97% | 100% | 100% | 100% | |
| 31533 | RS Umum Urip Sumoharjo | 7 | 2025 | 08-08-2025 | 86.95% | 100% | 99.76% | 0% | 94.81% | 2.64% | 100% | 100% | 98.57% | 100% | 100% | 84.47% | 0 |
| 31534 | RS Umum Pekanbaru Medical Center | 7 | 2025 | 08-09-2025 | 85% | 82% | 100% | 80% | 84.69% | 4.44% | 54.42% | 100% | 90.94% | 0% | 100% | 100% | |
| 31535 | RS Daerah Madani Kota Pekanbaru | 7 | 2025 | 08-06-2025 | 78.3% | 81% | 99.68% | 0% | 98.02% | 0% | 100% | 100% | 93.79% | 100% | 100% | 100% | |
| 31536 | RS Graha Yasmine | 7 | 2025 | 08-09-2025 | 95% | 90% | 100% | 100% | 96% | 1.11% | 89% | 100% | 95.83% | 92% | 100% | 100% | |
| 31537 | RS Umum Daerah Kota Dumai | 7 | 2025 | 08-07-2025 | 90.83% | 80% | 100% | 0% | 13.28% | 4.03% | 94.93% | 100% | 95.56% | 70% | 100% | 100% | |
| 31538 | RS Umum Universitas Riau | 7 | 2025 | 08-07-2025 | 89% | 96% | 99.81% | 0% | 100% | 0% | 73.33% | 100% | 80% | 100% | 100% | 100% | 0 |
| 31539 | RS Umum Daerah Haji Abdoel Madjid Batoe | 7 | 2025 | 09-08-2025 | 91.5% | 99% | 99% | 100% | 97% | 0% | 96% | 100% | 99.5% | 84% | 100% | 100% | |
| 31540 | RS Umum Daerah Kepahiang | 7 | 2025 | 08-07-2025 | 79.29% | 85% | 100% | 83.33% | 81.29% | 0% | 96.87% | 100% | 99.45% | 81.58% | 100% | 100% | 0 |
| 31541 | RS Umum Awal Bros Panam | 7 | 2025 | 08-09-2025 | 89.55% | 99% | 100% | 100% | 70.29% | 18.23% | 70.39% | 100% | 99.6% | 92.98% | 100% | 100% | 0 |
| 31542 | RS Hermina Pekanbaru | 7 | 2025 | 08-09-2025 | 90% | 95% | 100% | 66.67% | 100% | 98.65% | 85% | 100% | 100% | 85.19% | 100% | 0% | 0 |
| 31543 | RS Khusus Mata SMEC Pekanbaru | 7 | 2025 | 09-02-2025 | 99% | 100% | 100% | % | 99.05% | 0.61% | 100% | 100% | 99.67% | 100% | 100% | 100% | |
| 31544 | Aulia Hospital | 7 | 2025 | 01-01-1970 | 94.65% | 94% | 99.93% | 25% | 81.2% | 21.18% | 89.73% | 100% | 100% | 77.98% | 100% | 100% | |
| 31545 | RS Umum Ummi Bengkulu | 7 | 2025 | 08-08-2025 | 92.28% | 100% | 100% | 58.33% | 59.73% | 0.21% | 99.45% | 100% | 99.93% | 89.35% | 100% | 100% | 0 |
| 31546 | RS Umum Daerah Sungai Gelam | 7 | 2025 | 08-08-2025 | 96.57% | 97% | 100% | 0% | 97.08% | 0% | 100% | 0% | 92.47% | 100% | 100% | 0% | 0 |
| 31547 | RS Ibu dan Anak Zainab | 7 | 2025 | 08-10-2025 | 83.96% | 96% | 100% | 100% | 87.5% | 0% | 80.61% | 100% | 98.64% | 91.3% | 100% | 100% | |
| 31548 | RS Umum Daerah Kolonel Abundjani/Bangko | 7 | 2025 | 08-07-2025 | 99.24% | 98% | 99.51% | 53.49% | 92.76% | 4.17% | 99.8% | 100% | 95.77% | 0% | 88.73% | 100% | 0 |
| 31549 | RS Umum Daerah Mukomuko | 7 | 2025 | 08-08-2025 | 90.32% | 87% | 100% | 100% | 80% | 10.42% | 80.56% | 86.36% | 83.58% | 87.5% | 87.5% | 0% | |
| 31550 | RS Umum Daerah Lebong | 7 | 2025 | 01-01-1970 | 90.91% | 100% | 100% | 100% | 94.12% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.