Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 31401 | RS Umum Daerah Muhammad Zein | 7 | 2025 | 08-10-2025 | 69% | 97% | 100% | 0% | 71.14% | 17.19% | 100% | 100% | 100% | 20% | 100% | 0% | |
| 31402 | RS Siti Khodijah | 7 | 2025 | 08-10-2025 | 86% | 100% | 100% | 66.67% | 87.57% | 10.53% | 90.36% | 100% | 96.16% | 80% | 100% | 100% | |
| 31403 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 7 | 2025 | 08-09-2025 | 79% | 94% | 100% | 100% | 68.15% | 5% | 81.11% | 100% | 97.93% | 91.43% | 97.14% | 100% | 0 |
| 31404 | RS Siloam Bangka | 7 | 2025 | 08-11-2025 | 95.31% | 100% | 100% | 100% | 57% | 0.78% | 77.44% | 100% | 100% | 0% | 100% | 97.37% | 0 |
| 31405 | RS Umum AL Cilandak | 7 | 2025 | 01-01-1970 | 85% | 100% | 100% | 0% | 80.99% | 1.68% | 89.14% | 100% | 96.52% | 90.57% | 100% | 0% | |
| 31406 | RS Khusus Mata Permana Sari | 7 | 2025 | 08-06-2025 | 94.43% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | |
| 31407 | RS Umum Gandaria | 7 | 2025 | 01-01-1970 | 80% | 53% | 83.33% | 0% | 65% | 0% | 0% | 0% | 0% | 0% | 0% | 66.67% | |
| 31408 | RS Umum Daerah Depati Bahrin | 7 | 2025 | 08-06-2025 | 90.05% | 100% | 100% | 100% | 82.34% | 0% | 94.95% | 100% | 100% | 83.03% | 98.2% | 100% | 0 |
| 31409 | RS Umum Az - Zahra | 7 | 2025 | 09-06-2025 | 100% | 100% | 100% | 100% | 90.62% | 0% | 47.37% | 100% | 80.12% | 82.61% | 100% | 95.65% | |
| 31410 | RS Ibu Anak Puti Bungsu | 7 | 2025 | 08-07-2025 | 97.31% | 98% | 95.35% | 100% | 96.9% | 0% | 94.59% | 100% | 100% | 100% | 100% | 100% | 0 |
| 31411 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 7 | 2025 | 09-02-2025 | 100% | 100% | 100% | % | 100% | % | 76% | 100% | 99.07% | 100% | 100% | 0% | |
| 31412 | RS Umum Pusat Pertamina | 7 | 2025 | 08-09-2025 | 89.9% | 100% | 100% | 100% | 64.18% | 0% | 54.79% | 100% | 91.82% | 93.18% | 100% | 100% | 0 |
| 31413 | RS Ibu Anak Puri Adhya Paramita | 7 | 2025 | 08-10-2025 | 95.76% | 98% | 98.88% | 85.71% | 97.24% | 2.67% | 96.17% | 100% | 100% | 100% | 100% | 100% | 0 |
| 31414 | RS Bakti Timah Sungailiat | 7 | 2025 | 08-11-2025 | 100% | 100% | 100% | 0% | 81.89% | 0% | 84.01% | 0% | 100% | 100% | 100% | 0% | |
| 31415 | RS Umum Imanuel Way Halim | 7 | 2025 | 01-01-1970 | 97.35% | 98% | 100% | 0% | 72.43% | 2.99% | 66.32% | 100% | 96.2% | 88.46% | 97.89% | 100% | 0 |
| 31416 | RS Umum Gladish Medical Center | 7 | 2025 | 08-10-2025 | 90% | 95% | 100% | 0% | 100% | 0% | 85.33% | 100% | 100% | 100% | 100% | 100% | |
| 31417 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 7 | 2025 | 08-10-2025 | 73.47% | 86% | 100% | 0% | 80.18% | 0% | 81.32% | 100% | 91.86% | 0% | 98.52% | 100% | |
| 31418 | RS Umum Daerah Kepulauan Seribu | 7 | 2025 | 08-06-2025 | 92% | 100% | 100% | % | 100% | % | 100% | 100% | 93.69% | 100% | 0% | 100% | |
| 31419 | RS Umum Awal Bros Batam | 7 | 2025 | 09-10-2025 | 95% | 100% | 100% | 100% | 97.36% | 4.41% | 90.65% | 100% | 99.09% | 100% | 100% | 100% | |
| 31420 | RS Rafflesia Bengkulu | 7 | 2025 | 08-09-2025 | 83.47% | 81% | 100% | 0% | 98.31% | 0% | 80.24% | 100% | 92.63% | 84.44% | 100% | 100% | |
| 31421 | RS Umum Agung | 7 | 2025 | 08-06-2025 | 80.54% | 94% | 88.16% | 0% | 67.31% | 3.48% | 79.45% | 100% | 92.68% | 69.03% | 95.67% | 100% | |
| 31422 | RS Umum Daerah Sjafrie Rachman Puding Besar | 7 | 2025 | 08-06-2025 | 94.5% | 92% | 100% | 0% | 94% | 0% | 100% | 100% | 92.11% | 92% | 100% | 0% | 0 |
| 31423 | RS Umum Harapan Bunda | 7 | 2025 | 08-08-2025 | 86.67% | 97% | 100% | 100% | 92.22% | 0.18% | 82.18% | 100% | 89.87% | 85.42% | 98.57% | 100% | 0 |
| 31424 | RSUP Fatmawati | 7 | 2025 | 08-08-2025 | 79.35% | 90% | 100% | 0% | 82.48% | 1.21% | 88.78% | 100% | 95.23% | 100% | 99.54% | 100% | 0 |
| 31425 | RS Umum Daerah dr. H. Marsidi Judono | 7 | 2025 | 09-10-2025 | 84.5% | 91% | 100% | 100% | 79.13% | 0% | 100% | 100% | 98.87% | 80% | 100% | 100% | 0 |
| 31426 | RS Umum Daerah Demang Sepulau Raya | 7 | 2025 | 08-09-2025 | 100% | 100% | 100% | 0% | 75.07% | 0% | 84.13% | 100% | 90.95% | 100% | 100% | 70% | 0 |
| 31427 | RS Ketergantungan Obat | 7 | 2025 | 08-07-2025 | 91.13% | 100% | 100% | 0% | 89.87% | 0% | 99.69% | 100% | 98.68% | 69.44% | 100% | 100% | |
| 31428 | RS Umum Almah | 7 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | |
| 31429 | RS Utama | 7 | 2025 | 08-10-2025 | 96.31% | 96% | 91.01% | 100% | 94.78% | 0% | 100% | 100% | 0% | 88.57% | 100% | 100% | 0 |
| 31430 | RS Umum Islam Asy-Syifaa Bandar Jaya | 7 | 2025 | 08-07-2025 | 90.03% | 90% | 99.98% | 100% | 82.3% | 3.33% | 43.7% | 97.14% | 84.4% | 76.67% | 100% | 100% | 0 |
| 31431 | RS Umum Arsani | 7 | 2025 | 08-05-2025 | 97.5% | 95% | 100% | 94.29% | 98.11% | 0% | 100% | 96.36% | 99.95% | 98.99% | 100% | 100% | |
| 31432 | RS Umum Kartini | 7 | 2025 | 09-06-2025 | 96.88% | 100% | 99.07% | 100% | 96.88% | 0% | 86% | 100% | 93.92% | 90% | 90% | 100% | 0 |
| 31433 | RS Umum Daerah Natuna | 7 | 2025 | 08-09-2025 | 89.45% | 96% | 96.69% | 100% | 66.67% | 0% | 97.11% | 100% | 93.18% | 100% | 65.02% | 100% | |
| 31434 | RS Umum Wisma Rini Pringsewu | 7 | 2025 | 08-07-2025 | 90.58% | 88% | 86.08% | 100% | 91.11% | 0% | 67.49% | 100% | 93.51% | 62.5% | 97.65% | 100% | 0 |
| 31435 | RS Umum Mitra Husada | 7 | 2025 | 08-10-2025 | 64.89% | 94% | 98.98% | 100% | 44.4% | 31.05% | 96.45% | 100% | 93.47% | 84.21% | 99.79% | 100% | 0 |
| 31436 | RS Umum Daerah Palmatak | 7 | 2025 | 08-05-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 31437 | RS Umum Camatha Sahidya | 7 | 2025 | 08-06-2025 | 89% | 90% | 100% | 100% | 80.03% | 0% | 80.59% | 100% | 100% | 81.25% | 100% | 100% | |
| 31438 | RS Umum Zahirah | 7 | 2025 | 08-10-2025 | 90% | 90% | 95% | 0% | 87% | 25% | 66.04% | 100% | 85% | 83.33% | 100% | 80% | |
| 31439 | RS Umum Daerah Dabo Kabupaten Lingga | 7 | 2025 | 08-10-2025 | 74.39% | 90% | 100% | 100% | 67.89% | 0% | 98.67% | 94.12% | 0% | 0% | 100% | 100% | |
| 31440 | RS Umum Daerah Batin Mangunang | 7 | 2025 | 09-02-2025 | 88.5% | 100% | 100% | 100% | 92.27% | 0% | 89% | 100% | 89.18% | 90% | 100% | 100% | 0 |
| 31441 | RS Umum Daerah Encik Mariyam | 7 | 2025 | 09-10-2025 | 98% | 100% | 100% | 0% | 79.02% | 0% | 100% | 100% | 96.22% | 90.48% | 96% | 0% | 0 |
| 31442 | RS Umum Daerah Embung Fatimah Kota Batam | 7 | 2025 | 09-01-2025 | 53.89% | 65% | 100% | 0% | 82.93% | 5.98% | 94.81% | 100% | 86.17% | 0% | 100% | 100% | 0 |
| 31443 | RS Umum Daerah Ragab Begawe Caram | 7 | 2025 | 08-10-2025 | 99.8% | 99% | 100% | 100% | 41.07% | 2.94% | 87.12% | 100% | 97.37% | 87.23% | 86.44% | 100% | |
| 31444 | RS Umum Budi Kemuliaan Batam | 7 | 2025 | 08-06-2025 | 97.84% | 98% | 100% | 100% | 98.66% | 0% | 94.39% | 97.37% | 99.96% | 40% | 100% | 100% | |
| 31445 | RS Panti Secanti | 7 | 2025 | 08-07-2025 | 94.37% | 98% | 100% | 100% | 95.53% | 0% | 90.46% | 100% | 87.59% | 100% | 100% | 0% | |
| 31446 | RS Tk. IV Bengkulu | 7 | 2025 | 09-05-2025 | 100% | 100% | 100% | 0% | 86.8% | 0% | 84.3% | 100% | 100% | 100% | 100% | 100% | |
| 31447 | RS Umum Daerah Kota Tanjung Pinang | 7 | 2025 | 01-01-1970 | 90% | 90% | 99.41% | 100% | 84.26% | 0% | 88.58% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 31448 | RS Umum Daerah Dr H Abdul Moeloek | 7 | 2025 | 08-08-2025 | 88.67% | 91% | 97.76% | 33.33% | 42.96% | 4.7% | 88.4% | 100% | 99.9% | 100% | 98.03% | 100% | |
| 31449 | RS Umum Harapan Bunda Batam | 7 | 2025 | 01-01-1970 | 92.45% | 100% | 100% | 100% | 91.87% | 0% | 79.84% | 99.34% | 73.06% | 83.33% | 100% | 100% | 0 |
| 31450 | RS Badan Pengusahaan Batam | 7 | 2025 | 08-10-2025 | 85.84% | 99% | 100% | 100% | 92.35% | 0% | 94.55% | 98.53% | 92.7% | 95.24% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.