Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 34051 | RS Umum Daerah Tanjung Selor | 8 | 2025 | 09-08-2025 | 86.25% | 99% | 100% | 100% | 89.06% | 0% | 99.22% | 100% | 100% | 0% | 100% | 0% | 0 |
| 34052 | RS Umum Daerah Raja Tombolotutu | 8 | 2025 | 09-09-2025 | 98% | 99% | 80.77% | 0% | 100% | 21.28% | 90.53% | 100% | 99.85% | 100% | 100% | 0% | 0 |
| 34053 | RS Pancaran Kasih | 8 | 2025 | 09-09-2025 | 80% | 77% | 73.93% | 0% | 33.73% | 15.43% | 65.07% | 100% | 96.85% | 100% | 17.35% | 100% | |
| 34054 | RS Advent Manado | 8 | 2025 | 09-09-2025 | 97.9% | 100% | 99.48% | 0% | 63.71% | 6.9% | 79.4% | 100% | 100% | 80% | 99.82% | 100% | 0 |
| 34055 | RS Umum Daerah Madani Palu | 8 | 2025 | 09-09-2025 | 82.95% | 97% | 100% | 100% | 92.37% | 3.77% | 100% | 100% | 88.19% | 100% | 100% | 100% | 0 |
| 34056 | RS Umum Datoe Binangkang | 8 | 2025 | 09-10-2025 | 90.19% | 100% | 100% | 0% | 92.81% | 0% | 90.3% | 100% | 90.72% | 75% | 100% | 100% | |
| 34057 | RS Umum Anutapura Palu | 8 | 2025 | 09-10-2025 | 90.15% | 100% | 100% | 100% | 49.58% | 1.52% | 98.18% | 100% | 85.72% | 60% | 88.41% | 100% | |
| 34058 | RS Umum Daerah Tora Belo | 8 | 2025 | 09-09-2025 | 88.26% | 100% | 98.82% | 100% | 96.62% | 1.26% | 97.42% | 100% | 96.97% | 99.25% | 93.33% | 100% | |
| 34059 | RS Bhayangkara Tarakan | 8 | 2025 | 09-10-2025 | 84% | 92% | 100% | 0% | 66.86% | 0% | 34.08% | 0% | 100% | 96.9% | 75% | 0% | 0 |
| 34060 | RS Ibu Anak Cahaya Sangatta | 8 | 2025 | 09-08-2025 | 85% | 89% | 100% | 100% | 91.14% | 0% | 76.49% | 100% | 81.24% | 86.67% | 100% | 100% | |
| 34061 | RS Ibu Anak Asih Balikpapan | 8 | 2025 | 01-01-1970 | 88.02% | 95% | 100% | 100% | 85.59% | 2.41% | 87.77% | 100% | 95.54% | 86.05% | 100% | 86.76% | 0 |
| 34062 | RS Hermana | 8 | 2025 | 09-09-2025 | 85.5% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | 0 |
| 34063 | RS Kinapit | 8 | 2025 | 09-06-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | |
| 34064 | RS Permata Bunda | 8 | 2025 | 09-10-2025 | 97.92% | 89% | 92.56% | 20% | 90.39% | 10% | 76.31% | 100% | 85.77% | 100% | 100% | 100% | |
| 34065 | RS Umum Daerah Taman Husada Bontang | 8 | 2025 | 09-09-2025 | 85.46% | 97% | 99.19% | 0% | 53.03% | 9.47% | 91.15% | 99.5% | 97.53% | 62.5% | 100% | 100% | |
| 34066 | RS Umum Daerah Beriman | 8 | 2025 | 09-10-2025 | 89.71% | 97% | 100% | 50% | 77.31% | 1.23% | 94.1% | 100% | 99.51% | 100% | 100% | 100% | 0 |
| 34067 | RS Umum Daerah Mokoyurli Buol | 8 | 2025 | 09-10-2025 | 100% | 99% | 99.49% | 60% | 44.13% | 32.71% | 100% | 100% | 97.23% | 81.44% | 100% | 100% | |
| 34068 | RS Umum Carsa Tarakan | 8 | 2025 | 09-08-2025 | 67.77% | 73% | 81.24% | 0% | 81.03% | 19.74% | 72.5% | 100% | 100% | 74.42% | 87.45% | 100% | |
| 34069 | RS Siloam GMIM Sonder | 8 | 2025 | 09-04-2025 | 91.62% | 87% | 97.08% | 0% | 98.46% | 1.03% | 97.12% | 100% | 98.9% | 100% | 97.12% | 0% | 0 |
| 34070 | RS Budi Agung Palu | 8 | 2025 | 09-09-2025 | 92.5% | 83% | 100% | 100% | 99.3% | 0% | 78.75% | 100% | 70.89% | 0% | 79.33% | 100% | |
| 34071 | RS Jiwa Prof. Dr. V. L. Ratumbuysang | 8 | 2025 | 09-09-2025 | 73% | 73% | 76% | % | 74.55% | % | 76% | 46% | 68% | 62% | 75% | 70% | |
| 34072 | RS Pupuk Kaltim Prima Sangata | 8 | 2025 | 09-08-2025 | 94% | 100% | 100% | 100% | 91.66% | 0% | 78.12% | 100% | 89.41% | 100% | 100% | 100% | |
| 34073 | RS TNI AU Lanud Sam Ratulangi | 8 | 2025 | 09-09-2025 | 92% | 92% | 98% | 0% | 100% | 0% | 80% | 95% | 100% | 100% | 75% | 100% | |
| 34074 | RS Umum Daerah Ampana | 8 | 2025 | 09-03-2025 | 79.09% | 86% | 100% | 81.25% | 89.33% | 14.81% | 94.29% | 100% | 96.34% | 73.21% | 100% | 100% | |
| 34075 | RS Umum Daerah Pratama Buol | 8 | 2025 | 09-10-2025 | 79% | 100% | 86.36% | % | 78.11% | % | 100% | 100% | 86.85% | 100% | 100% | 0% | |
| 34076 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 8 | 2025 | 09-04-2025 | 89.42% | 91% | 100% | 0% | 24.65% | 0% | 99.24% | 100% | 88.06% | 80% | 100% | 100% | 0 |
| 34077 | RS Umum Tk. IV Samarinda | 8 | 2025 | 09-08-2025 | 98.97% | 100% | 100% | 0% | 97.6% | 0% | 97.67% | 100% | 100% | 97.56% | 100% | 100% | |
| 34078 | RS Bhayangkara Balikpapan | 8 | 2025 | 09-09-2025 | 99% | 100% | 100% | 100% | 98.5% | 0% | 95% | 100% | 97% | 93% | 100% | 100% | |
| 34079 | RS Umum Daerah Kota Kotamobagu | 8 | 2025 | 09-08-2025 | 85.54% | 97% | 100% | 0% | 37.86% | 48.72% | 96.98% | 100% | 97.09% | 100% | 98.37% | 0% | 0 |
| 34080 | RS Islam Bontang | 8 | 2025 | 09-10-2025 | 91% | 100% | 100% | 100% | 82% | 0% | 80.3% | 100% | 93.66% | 90.91% | 100% | 100% | |
| 34081 | RS Nawacita Datah Dave | 8 | 2025 | 09-04-2025 | 99% | 100% | 100% | 0% | 93.33% | 0% | 93.33% | 100% | 100% | 0% | 100% | 100% | |
| 34082 | RS Hermina Samarinda | 8 | 2025 | 09-09-2025 | 85% | 89% | 93.53% | 91.3% | 80% | 5.51% | 86.67% | 100% | 96.35% | 100% | 100% | 100% | |
| 34083 | RSU Ratatotok Buyat | 8 | 2025 | 09-08-2025 | 94.23% | 100% | 100% | 100% | 88.74% | 0% | 90.06% | 100% | 86.85% | 100% | 100% | 100% | 0 |
| 34084 | RS Umum Permata Husada Banjarbaru | 8 | 2025 | 09-04-2025 | 87% | 94% | 100% | 0% | 87.04% | 0% | 64.52% | 100% | 100% | 100% | 81.97% | 100% | |
| 34085 | RS Umum Liung Paduli | 8 | 2025 | 09-08-2025 | 99.31% | 100% | 100% | % | 100% | % | 100% | 100% | 98.33% | 0% | 100% | 0% | |
| 34086 | RS Cantia Tompasobaru | 8 | 2025 | 09-08-2025 | 98.5% | 95% | 87.77% | 0% | 39.35% | 0% | 71.28% | 100% | 89% | 100% | 92% | 0% | |
| 34087 | RS Islam Sultan Agung Banjarbaru | 8 | 2025 | 09-10-2025 | 90.38% | 100% | 99.66% | 85.71% | 39.29% | 15.13% | 61.61% | 100% | 86.47% | 96.83% | 100% | 80% | |
| 34088 | RS Gerbang Sehat Mahulu | 8 | 2025 | 09-10-2025 | 89.51% | 100% | 100% | % | 90.4% | % | 100% | 100% | 85.18% | 0% | 100% | 95% | |
| 34089 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 8 | 2025 | 09-03-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 34090 | RS Umum Tadulako Palu | 8 | 2025 | 09-07-2025 | 85% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 34091 | RS Umum Daerah Bolaang Mongondow Timur | 8 | 2025 | 09-08-2025 | 96% | 100% | 100% | 0% | 71.43% | 0% | 100% | 100% | 80.89% | 0% | 100% | 0% | |
| 34092 | RS Umum Daerah Akhmad Berahim | 8 | 2025 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 34093 | RS Umum Daerah Lapangan Sawang Kab. Sitaro | 8 | 2025 | 09-10-2025 | 100% | 100% | 100% | 93.55% | 92.18% | 0% | 100% | 100% | 90.82% | 94.18% | 100% | 100% | 0 |
| 34094 | RS Umum Daerah Trikora Salakan | 8 | 2025 | 09-10-2025 | 94.5% | 93% | 100% | 92.86% | 97.3% | 0% | 100% | 100% | 95.02% | 87.25% | 100% | 82.35% | |
| 34095 | RS Umum Daerah Ratu Aji Putri Botung | 8 | 2025 | 09-10-2025 | 75% | 87% | 97.66% | 0% | 56.25% | 6.25% | 85.94% | 100% | 100% | 93.33% | 78.12% | 100% | |
| 34096 | RS Medika Utama Permata | 8 | 2025 | 09-01-2025 | 90.72% | 90% | 100% | 97.5% | 100% | 0% | 97.21% | 100% | 93.18% | 93.55% | 0% | 0% | |
| 34097 | RS Hermina Manado | 8 | 2025 | 01-01-1970 | 95% | 100% | 100% | 0% | 87.03% | 21.16% | 42.21% | 100% | 99.99% | 60% | 100% | 100% | 0 |
| 34098 | RS Pratama Bilabanggai Buko Selatan | 8 | 2025 | 09-09-2025 | 96% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 98.72% | 100% | 100% | |
| 34099 | RS Umum Daerah Banggai | 8 | 2025 | 09-07-2025 | 94.5% | 96% | 100% | 100% | 100% | 0% | 96% | 100% | 98.89% | 97% | 100% | 100% | |
| 34100 | Rumkital dr. Wahyu Slamet Bitung | 8 | 2025 | 09-03-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.