Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 34001 | RS Umum Daerah Kabupaten Kubu Raya | 8 | 2025 | 09-11-2025 | 75% | 81% | 100% | 0% | 76.72% | 0% | 100% | 100% | 91.64% | 100% | 100% | 0% | |
| 34002 | RS Umum Daerah Kabelota | 8 | 2025 | 01-01-1970 | 92.5% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 34003 | RS Umum Mokopido Toli-Toli | 8 | 2025 | 09-09-2025 | 92% | 98% | 100% | 0% | 57.46% | 0% | 79.27% | 78.18% | 93.97% | 96.72% | 100% | 0% | |
| 34004 | RS Budi Setia | 8 | 2025 | 09-08-2025 | 87% | 93% | 100% | 100% | 70% | 47.06% | 80% | 100% | 84% | 76% | 94.49% | 100% | |
| 34005 | RS Jiwa Atma Husada Mahakam | 8 | 2025 | 09-04-2025 | 90% | 100% | 100% | % | 100% | % | 85.18% | 100% | 100% | 88.73% | 100% | 100% | 0 |
| 34006 | RS Umum Tingkat IV Lanud Balikpapan | 8 | 2025 | 01-01-1970 | 96.5% | 100% | 97% | 0% | 99.36% | 0% | 100% | 0% | 95.12% | 100% | 0% | 0% | |
| 34007 | RS Umum Daerah Pendau Tambu Kab Donggala | 8 | 2025 | 09-06-2025 | 87.2% | 85% | 100% | 0% | 100% | 0% | 100% | 100% | 99.52% | 100% | 100% | 0% | |
| 34008 | RS Umum Daerah Dayaku Raja | 8 | 2025 | 09-03-2025 | 82.97% | 97% | 100% | 50% | 76.16% | 16.92% | 84.92% | 100% | 86.91% | 95.7% | 100% | 0% | |
| 34009 | RS Medika Utama Manggar | 8 | 2025 | 09-05-2025 | 97.93% | 100% | 100% | 0% | 96.43% | 2.13% | 45.66% | 100% | 93.73% | 86.36% | 100% | 100% | |
| 34010 | RS Umum Siloam Hospital Manado | 8 | 2025 | 09-09-2025 | 96.52% | 100% | 100% | 0% | 60.73% | 0.43% | 83.14% | 100% | 100% | 91.3% | 100% | 100% | 0 |
| 34011 | RS Umum Daerah Inche Abdoel Moeis | 8 | 2025 | 09-10-2025 | 63.98% | 100% | 99.44% | 0% | 80.28% | 22.48% | 89.19% | 96.09% | 99.32% | 100% | 98.36% | 100% | 0 |
| 34012 | RS Umum Medika Sangatta | 8 | 2025 | 09-10-2025 | 85.2% | 92% | 99.34% | 0% | 96.66% | 8.71% | 54.39% | 100% | 99.48% | 100% | 92.9% | 100% | 0 |
| 34013 | RS Umum Daerah Harapan Insan Sendawar | 8 | 2025 | 09-09-2025 | 90.65% | 98% | 100% | 100% | 50.43% | 0.68% | 89.67% | 100% | 85.83% | 0% | 100% | 100% | 0 |
| 34014 | RS AL Ilyas Tarakan | 8 | 2025 | 09-11-2025 | 95% | 100% | 100% | 0% | 82% | 0% | 82.5% | 100% | 87% | 85% | 100% | 100% | |
| 34015 | RS Umum Balikpapan Baru | 8 | 2025 | 09-10-2025 | 86.5% | 100% | 100% | 100% | 91.67% | 3.64% | 88% | 100% | 93.33% | 100% | 100% | 100% | 0 |
| 34016 | RS Umum Daerah Aji Muhammad Parikesit | 8 | 2025 | 09-09-2025 | 82.12% | 97% | 100% | 0% | 65.23% | 1.68% | 90.54% | 99.39% | 99.97% | 100% | 100% | 100% | 0 |
| 34017 | RS TK. II R. W. Mongisidi | 8 | 2025 | 09-10-2025 | 99% | 100% | 100% | 100% | 99.31% | 0% | 99.58% | 100% | 99.61% | 95.83% | 100% | 100% | |
| 34018 | RS Umum Daerah Kolonodale | 8 | 2025 | 09-09-2025 | 92.38% | 100% | 100% | 100% | 88.12% | 0% | 100% | 100% | 79.31% | 0% | 100% | 100% | |
| 34019 | RS Umum Daerah Kerang | 8 | 2025 | 09-08-2025 | 97.06% | 100% | 100% | 0% | 98.89% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 34020 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 8 | 2025 | 09-05-2025 | 94.89% | 100% | 100% | 100% | 76.32% | 1.54% | 56.41% | 100% | 99.45% | 84.62% | 100% | 100% | |
| 34021 | RS Tonsea | 8 | 2025 | 09-08-2025 | 99.5% | 99% | 100% | 100% | 96.24% | 2.53% | 61.65% | 100% | 100% | 97.37% | 100% | 100% | |
| 34022 | RS Umum Daerah ODSK | 8 | 2025 | 09-08-2025 | 97.61% | 97% | 99.99% | 0% | 92.05% | 1.64% | 83.34% | 100% | 98.08% | 92.88% | 100% | 100% | |
| 34023 | RS Bhayangkara Manado | 8 | 2025 | 09-09-2025 | 99.39% | 98% | 97.15% | 100% | 97.88% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 34024 | RS Umum Daerah Undata Palu | 8 | 2025 | 09-10-2025 | 98.94% | 99% | 99.53% | 0% | 72.92% | 0.57% | 93.08% | 99.35% | 92.65% | 100% | 42.08% | 0% | 0 |
| 34025 | RS Pelita Kasih | 8 | 2025 | 09-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 78.45% | 100% | 100% | 100% | 100% | 0% | |
| 34026 | RS Umum Daerah Maria Walanda Maramis | 8 | 2025 | 09-09-2025 | 99.91% | 100% | 100% | 0% | 82.32% | 23.81% | 97.21% | 100% | 96.28% | 0% | 100% | 0% | |
| 34027 | RS Umum Daerah Mitra Sehat | 8 | 2025 | 09-07-2025 | 91.5% | 100% | 100% | 0% | 61.54% | 0% | 42.42% | 100% | 97.92% | 0% | 100% | 0% | |
| 34028 | RS Umum Daerah dr.H. Jusuf SK | 8 | 2025 | 10-08-2025 | 87.99% | 88% | 93.33% | 0% | 5.74% | 19.87% | 55% | 100% | 100% | 0% | 83.99% | 100% | 0 |
| 34029 | RS Umum Kota Tarakan | 8 | 2025 | 09-08-2025 | 95% | 95% | 97.1% | 0% | 55.22% | 32.69% | 92.96% | 100% | 100% | 54.69% | 100% | 80% | |
| 34030 | RS TK 4 Dr. Yanto, Sp.OT | 8 | 2025 | 09-08-2025 | 91.5% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 100% | 100% | 100% | 100% | |
| 34031 | RS Bhayangkara Palu | 8 | 2025 | 09-10-2025 | 90.75% | 90% | 99.52% | 97.73% | 91.57% | 4% | 91.11% | 100% | 91.11% | 97.5% | 94.79% | 100% | |
| 34032 | RS Umum Manado Medical Center | 8 | 2025 | 08-12-2025 | 0% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 84.21% | 0% | 0% | 100% | |
| 34033 | RS Ibu dan Anak Tinatapura | 8 | 2025 | 09-07-2025 | 95% | 100% | 100% | 100% | 98.29% | 0% | 95.31% | 100% | 96.93% | 75% | 100% | 100% | |
| 34034 | RS GKST Tentena | 8 | 2025 | 09-10-2025 | 86.01% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 81.73% | 0% | 100% | 0% | 0 |
| 34035 | Sentra Medika Hospital Minahasa Utara | 8 | 2025 | 09-04-2025 | 98.02% | 100% | 100% | 100% | 47.94% | 15.77% | 84.21% | 100% | 100% | 0% | 100% | 100% | |
| 34036 | RS Hermina Balikpapan | 8 | 2025 | 01-01-1970 | 94.5% | 100% | 100% | 83.33% | 79.79% | 7.27% | 78% | 100% | 87.5% | 89.29% | 100% | 100% | |
| 34037 | RS Santa Familia | 8 | 2025 | 09-08-2025 | 93% | 84% | 80.77% | 100% | 42.37% | 10.27% | 24.72% | 98.11% | 79.92% | 0% | 91.41% | 100% | |
| 34038 | RS Umum Daerah Anuntaloko Parigi | 8 | 2025 | 09-09-2025 | 94% | 100% | 100% | 0% | 56.98% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | |
| 34039 | RS Umum Daerah Tagulandang | 8 | 2025 | 09-09-2025 | 94.5% | 95% | 100% | 0% | 99.2% | 0% | 100% | 80% | 99.87% | 80% | 100% | 0% | 0 |
| 34040 | RS Ibu dan Anak Kirana Manado | 8 | 2025 | 09-02-2025 | 100% | 100% | 100% | 100% | 94% | 0% | 81% | 100% | 83.5% | 82% | 100% | 83.33% | |
| 34041 | RS Woodward | 8 | 2025 | 09-09-2025 | 89.31% | 100% | 100% | 100% | 80.44% | 0.57% | 98.94% | 100% | 100% | 80% | 100% | 94.12% | |
| 34042 | RS Umum Daerah Pratama Sendawar | 8 | 2025 | 09-04-2025 | 72.78% | 73% | 100% | % | 100% | % | 100% | 100% | 98.19% | 0% | 100% | 0% | |
| 34043 | RS Ibu dan Anak Defina | 8 | 2025 | 09-07-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 34044 | RS Umum Hj. Zubaeda Bantilan | 8 | 2025 | 09-09-2025 | 95% | 85% | 62.32% | 0% | 98.29% | 0% | 100% | 100% | 100% | 100% | 93.75% | 0% | |
| 34045 | RS Umum Daerah Kudungga | 8 | 2025 | 09-10-2025 | 95.88% | 96% | 99.54% | 0% | 93.9% | 0% | 98.41% | 100% | 80.65% | 92.31% | 100% | 100% | 0 |
| 34046 | RS Umum Daerah Buluye Napoae Moutong | 8 | 2025 | 09-05-2025 | 99.59% | 99% | 100% | 0% | 100% | 0% | 100% | 100% | 99.79% | 100% | 100% | 0% | |
| 34047 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 8 | 2025 | 09-08-2025 | 83.13% | 97% | 100% | 61.54% | 70.62% | 2.53% | 90.85% | 100% | 95.25% | 79.29% | 100% | 100% | |
| 34048 | RS LNG Badak | 8 | 2025 | 09-10-2025 | 85.75% | 99% | 100% | 0% | 87.39% | 0% | 54.05% | 100% | 86.33% | 98.53% | 100% | 100% | |
| 34049 | RS Khusus Mata SMEC Balikpapan | 8 | 2025 | 09-01-2025 | 98.5% | 100% | 100% | 0% | 96% | 0% | 100% | 100% | 95% | 100% | 100% | 100% | |
| 34050 | RS Umum Daerah Bolaang Mongondow Utara | 8 | 2025 | 09-10-2025 | 100% | 100% | 96.04% | 0% | 81.21% | 0% | 100% | 100% | 82.57% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.