Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 34101 | RS Restu Ibu | 8 | 2025 | 09-12-2025 | 81% | 89% | 100% | 66.67% | 90.38% | 6.42% | 83.58% | 100% | 92.87% | 0% | 100% | 100% | 0 |
| 34102 | RS Umum Daerah Amurang | 8 | 2025 | 01-01-1970 | 92.5% | 90% | 97.33% | 0% | 86.67% | 0% | 98% | 100% | 96% | 90% | 96.67% | 100% | |
| 34103 | RS Umum Daerah Anugerah | 8 | 2025 | 09-08-2025 | 93.17% | 100% | 99.68% | 0% | 68.75% | 17.39% | 95.09% | 100% | 93.02% | 88.62% | 100% | 100% | 0 |
| 34104 | RS Umum Daerah H.A. Sulthan Daeng Radja | 8 | 2025 | 09-10-2025 | 67.97% | 84% | 100% | 100% | 59.29% | 1.66% | 95.31% | 100% | 88.67% | 100% | 100% | 100% | 0 |
| 34105 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 8 | 2025 | 09-08-2025 | 79.16% | 85% | 100% | 0% | 100% | 0% | 95.28% | 100% | 96.55% | 100% | 100% | 100% | 0 |
| 34106 | RS Ibu dan Anak Sayang Ibu | 8 | 2025 | 09-10-2025 | 96.26% | 100% | 100% | 0% | 99.75% | 0% | 67.81% | 100% | 80.05% | 95.45% | 100% | 0% | 0 |
| 34107 | RS Bethesda GMIM Tomohon | 8 | 2025 | 09-07-2025 | 95.83% | 100% | 97.75% | 0% | 98.07% | 0% | 97.39% | 100% | 73.31% | 100% | 98.07% | 0% | |
| 34108 | RS Tk. II Dr. R. Hardjanto | 8 | 2025 | 09-10-2025 | 88.48% | 99% | 100% | 100% | 97.71% | 0% | 96.3% | 100% | 89.22% | 95.45% | 100% | 100% | |
| 34109 | RS Umum Daerah Bolaang Mongondow Selatan | 8 | 2025 | 09-03-2025 | 75.11% | 98% | 100% | 0% | 84.75% | 0% | 98.84% | 100% | 100% | 92.11% | 100% | 100% | |
| 34110 | RS Pratama Long Ampung | 8 | 2025 | 09-05-2025 | 96.67% | 100% | 100% | 0% | 96% | 0% | 0% | 0% | 100% | 0% | 100% | 0% | |
| 34111 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 8 | 2025 | 11-08-2025 | 85% | 82% | 100% | 100% | 53% | 0% | 92.98% | 100% | 98.55% | 100% | 91.61% | 100% | |
| 34112 | RS Gunung Maria | 8 | 2025 | 09-10-2025 | 89% | 98% | 100% | 0% | 0% | 0% | 81.25% | 99.4% | 95.31% | 0% | 100% | 100% | |
| 34113 | RS Umum Nirwana | 8 | 2025 | 09-10-2025 | 94% | 100% | 100% | 100% | 89% | 0% | 79.5% | 100% | 94.5% | 89% | 100% | 82.5% | |
| 34114 | RS Pertamina Balikpapan | 8 | 2025 | 09-08-2025 | 94.35% | 97% | 100% | 0% | 93.54% | 0% | 95.9% | 100% | 94.23% | 100% | 100% | 100% | |
| 34115 | RS Pratama Jampea | 8 | 2025 | 09-09-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | |
| 34116 | RS Bergerak Kab.Kep.Talaud | 8 | 2025 | 09-04-2025 | 96.58% | 90% | 77.27% | 0% | 100% | 0% | 100% | 0% | 96.48% | 0% | 0% | 0% | |
| 34117 | RS Siaga Al-Munawwarah Samarinda | 8 | 2025 | 01-01-1970 | 98.5% | 99% | 98.36% | 86.67% | 88.57% | 6.43% | 87.5% | 84.62% | 90.91% | 94.74% | 95% | 88.89% | |
| 34118 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 8 | 2025 | 09-10-2025 | 85.17% | 96% | 100% | 100% | 84.43% | 2.5% | 87.88% | 100% | 88.57% | 90.15% | 88.57% | 100% | |
| 34119 | RS Umum Dirgahayu | 8 | 2025 | 09-09-2025 | 78.48% | 96% | 99.75% | 0% | 83.5% | 0.16% | 86.11% | 100% | 99.68% | 0% | 98.21% | 100% | |
| 34120 | RS Gigi dan Mulut Universitas Sam Ratulangi | 8 | 2025 | 09-09-2025 | 95.49% | 100% | 98.29% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | |
| 34121 | RS Monompia | 8 | 2025 | 09-09-2025 | 86.6% | 97% | 85.35% | 100% | 92.82% | 0% | 88.72% | 100% | 97.22% | 0% | 0% | 100% | 0 |
| 34122 | RS Umum Daerah Dr. Kanujoso Djatiwibowo | 8 | 2025 | 09-11-2025 | 84.66% | 94% | 99.95% | 80% | 82.95% | 4.93% | 71.48% | 98.87% | 99.18% | 88.87% | 99.92% | 100% | 0 |
| 34123 | RS Budi Mulia Bitung | 8 | 2025 | 09-04-2025 | 90.28% | 100% | 91.38% | 60% | 79.41% | 9.35% | 80.75% | 100% | 100% | 60% | 98.5% | 100% | |
| 34124 | RS Pratama dr. Abdul Chalik Masulili | 8 | 2025 | 09-04-2025 | 100% | 100% | 100% | % | 88.75% | % | 80.85% | 0% | 100% | 0% | 100% | 0% | |
| 34125 | RS Ibu dan Anak Care She | 8 | 2025 | 09-07-2025 | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 34126 | RS Ibu dan Anak Jimmy Medika Borneo | 8 | 2025 | 09-10-2025 | 100% | 100% | 100% | 100% | 78% | 25.49% | 97.83% | 100% | 86.5% | 100% | 100% | 100% | |
| 34127 | RS Siloam Paal Dua | 8 | 2025 | 09-11-2025 | 92.67% | 100% | 100% | 0% | 100% | 0% | 76.28% | 100% | 100% | 100% | 100% | 100% | 0 |
| 34128 | RS Umum Daerah Abdul Wahab Sjahranie | 8 | 2025 | 09-10-2025 | 88.29% | 98% | 99.25% | 0% | 33.03% | 3.41% | 84.88% | 100% | 94.91% | 100% | 99.92% | 100% | 0 |
| 34129 | RS Umum Daerah Talisayan | 8 | 2025 | 09-10-2025 | 85.77% | 100% | 98.97% | 0% | 96.4% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 34130 | RS Siloam Hospitals Balikpapan | 8 | 2025 | 09-09-2025 | 100% | 100% | 100% | 100% | 62.82% | 2.64% | 88.02% | 100% | 86.07% | 100% | 100% | 100% | 0 |
| 34131 | RS Claire Medika | 8 | 2025 | 09-08-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 93.33% | 100% | 100% | 100% | 100% | 100% | |
| 34132 | RS Ibu dan Anak Nasana Pura | 8 | 2025 | 09-05-2025 | 90.96% | 100% | 100% | 81.82% | 93.94% | 4.55% | 90% | 100% | 88.86% | 93.1% | 100% | 92.31% | |
| 34133 | RS Umum Daerah Dr. Abdul Rivai | 8 | 2025 | 09-10-2025 | 85.31% | 98% | 99.9% | 87.5% | 59.27% | 4.72% | 97.14% | 100% | 98.52% | 100% | 100% | 0% | 0 |
| 34134 | RS Umum Daerah Kabupaten Malinau | 8 | 2025 | - | 0% | 0% | 100% | 100% | 66.4% | 10.14% | 99.04% | 0% | 94.97% | 0% | 100% | 100% | 0 |
| 34135 | RS Umum Daerah Salabangkapaku | 8 | 2025 | 09-04-2025 | 98.5% | 99% | 99.52% | 100% | 100% | 0% | 100% | 0% | 99.41% | 100% | 100% | 0% | |
| 34136 | RS Kalooran | 8 | 2025 | 09-10-2025 | 86.17% | 92% | 100% | 0% | 86.34% | 0% | 88.54% | 100% | 87.78% | 81.42% | 100% | 80% | |
| 34137 | RS Umum Daerah Panglima Sebaya | 8 | 2025 | 09-09-2025 | 88.13% | 100% | 100% | 100% | 59.02% | 7.58% | 90.53% | 100% | 82.54% | 100% | 100% | 100% | |
| 34138 | RS Umum Daerah Morowali | 8 | 2025 | 09-10-2025 | 97.5% | 100% | 100% | 100% | 95.81% | 0% | 95.81% | 100% | 98.65% | 100% | 100% | 88% | 0 |
| 34139 | RS Mata Provinsi Sulawesi Utara | 8 | 2025 | 09-06-2025 | 90.62% | 93% | 100% | 0% | 36.97% | 0.51% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 34140 | RS Amalia Bontang | 8 | 2025 | 09-10-2025 | 91.57% | 92% | 100% | 100% | 96.63% | 0% | 94.7% | 100% | 100% | 90.48% | 100% | 100% | 0 |
| 34141 | RS Dr. J. H. Awaloei | 8 | 2025 | 09-04-2025 | 91.63% | 95% | 100% | 100% | 20.34% | 3.72% | 90.89% | 100% | 98.41% | 100% | 100% | 100% | |
| 34142 | RSUP Prof. Dr. R. D. Kandou | 8 | 2025 | 09-10-2025 | 80.2% | 100% | 100% | 93.75% | 92.45% | 3.33% | 99.94% | 100% | 97.03% | 100% | 100% | 100% | |
| 34143 | RS Samaritan Palu | 8 | 2025 | 09-02-2025 | 97% | 100% | 100% | 100% | 88.89% | 100% | 90.78% | 100% | 90.16% | 100% | 100% | 100% | 0 |
| 34144 | RS Umum Daerah Kabupaten Nunukan | 8 | 2025 | 09-06-2025 | 71.55% | 100% | 100% | 75% | 100% | 6.35% | 91.66% | 100% | 100% | 100% | 100% | 100% | 0 |
| 34145 | RS Umum Daerah Poso | 8 | 2025 | 09-09-2025 | 92.27% | 98% | 96.4% | 66.67% | 10.32% | 0% | 77.62% | 78.31% | 83.01% | 100% | 98.65% | 100% | |
| 34146 | RS Umum Sis Al Jufri Palu | 8 | 2025 | 09-09-2025 | 92.25% | 98% | 100% | 100% | 71.21% | 0% | 75.8% | 100% | 91.17% | 100% | 99.69% | 84.21% | |
| 34147 | RS Daerah Liun Kendage | 8 | 2025 | 09-08-2025 | 88.32% | 99% | 99.63% | 100% | 92.34% | 100% | 99.65% | 100% | 99.42% | 97.48% | 100% | 100% | |
| 34148 | RS Pupuk Kaltim | 8 | 2025 | 09-10-2025 | 94.54% | 84% | 100% | 0% | 96.11% | 0% | 84.06% | 100% | 98.88% | 77.14% | 100% | 100% | 0 |
| 34149 | RS Pratama Sebatik | 8 | 2025 | 01-01-1970 | 88.45% | 100% | 96.77% | 0% | 100% | 0% | 100% | 100% | 96.22% | 70% | 100% | 100% | 0 |
| 34150 | RS Pratama Langap | 8 | 2025 | 09-02-2025 | 90% | 90% | 92.31% | % | 0% | % | 100% | 0% | 98% | 90% | 100% | 0% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.