Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 36201 | RS Ibu dan Anak Vitalaya | 9 | 2025 | 10-06-2025 | 85.15% | 89% | 100% | 100% | 76.37% | 4.5% | 75.96% | 100% | 100% | 74.59% | 100% | 100% | |
| 36202 | RS Umum Daerah Tangguwisia | 9 | 2025 | 11-07-2025 | 86% | 100% | 99.87% | 0% | 99.57% | 6.25% | 100% | 100% | 100% | 83.33% | 89.8% | 100% | |
| 36203 | RS Siloam Kupang | 9 | 2025 | 10-06-2025 | 89.54% | 97% | 100% | 0% | 63.9% | 0.81% | 59.51% | 100% | 100% | 92.13% | 100% | 100% | 0 |
| 36204 | RS Hermina Serpong | 9 | 2025 | 10-09-2025 | 90.19% | 100% | 100% | 100% | 97.73% | 0% | 92.55% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 36205 | RS Ibu dan Anak Buah Hati Pamulang | 9 | 2025 | 10-08-2025 | 93% | 100% | 100% | 80% | 85% | 5% | 81.43% | 100% | 80% | 80% | 100% | 75% | 0 |
| 36206 | RS Umum Daerah Giri Emas | 9 | 2025 | 10-08-2025 | 92.35% | 100% | 100% | 0% | 99.82% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 36207 | RS H. L. Manambai Abdulkadir | 9 | 2025 | 10-10-2025 | 86.69% | 100% | 100% | 100% | 72.5% | 0% | 76.46% | 100% | 88.74% | 100% | 100% | 100% | 0 |
| 36208 | RS Ibu dan Anak Kuncup Bunga | 9 | 2025 | 01-01-1970 | 93% | 86% | 100% | 0% | 100% | 0% | 88.42% | 100% | 87.37% | 100% | 86.68% | 100% | 0 |
| 36209 | RS Bhayangkara | 9 | 2025 | 10-07-2025 | 100% | 100% | 99.15% | 0% | 99.58% | 1.25% | 80.89% | 100% | 94.32% | 0% | 98.69% | 100% | 0 |
| 36210 | RS Ibu dan Anak Dhia | 9 | 2025 | 10-06-2025 | 85.99% | 91% | 100% | 100% | 92.76% | 0% | 100% | 90.91% | 99.7% | 83.33% | 100% | 100% | |
| 36211 | RS Balimed Buleleng | 9 | 2025 | 10-07-2025 | 99.64% | 100% | 100% | 100% | 93.45% | 0% | 92.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 36212 | RS Ibu dan Anak Bunda Ciputat | 9 | 2025 | 10-10-2025 | 99.18% | 100% | 100% | 0% | 91.76% | 0% | 79.29% | 100% | 99.98% | 100% | 100% | 96.67% | |
| 36213 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 9 | 2025 | 10-09-2025 | 86.01% | 100% | 100% | 100% | 97.42% | 4.64% | 95.13% | 100% | 98.21% | 100% | 100% | 100% | 0 |
| 36214 | RS Umum Bima | 9 | 2025 | 10-08-2025 | 97.49% | 97% | 100% | 100% | 57.95% | 1.48% | 90.39% | 100% | 98.06% | 83.33% | 100% | 100% | 0 |
| 36215 | RS Hermina Ciputat | 9 | 2025 | 10-02-2025 | 93% | 100% | 100% | 0% | 100% | 17.5% | 25% | 100% | 100% | 100% | 100% | 100% | |
| 36216 | RS Umum Prima Medika | 9 | 2025 | 10-08-2025 | 93.02% | 98% | 99.92% | 80% | 97.62% | 0% | 84.49% | 100% | 100% | 100% | 100% | 88.89% | |
| 36217 | RS Syarif Hidayatullah | 9 | 2025 | 10-10-2025 | 87% | 100% | 100% | 0% | 67.19% | 2.15% | 52.08% | 100% | 83.32% | 91.36% | 97.44% | 100% | 0 |
| 36218 | RS Umum Daerah Wangaya | 9 | 2025 | 10-07-2025 | 96.22% | 100% | 100% | 100% | 99.57% | 12.29% | 88.09% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 36219 | RS Umum Pusat dr. Ben Mboi | 9 | 2025 | 10-08-2025 | 80.9% | 87% | 100% | 50% | 95.18% | 0.71% | 95.5% | 100% | 85.55% | 92.06% | 100% | 100% | |
| 36220 | RS Sari Asih Ciputat | 9 | 2025 | 10-08-2025 | 89% | 100% | 99% | 100% | 91.67% | 0.83% | 79.26% | 100% | 100% | 97.65% | 99.42% | 100% | 0 |
| 36221 | RS TK. II Udayana | 9 | 2025 | 10-06-2025 | 100% | 100% | 100% | 100% | 95.84% | 0% | 99% | 100% | 96.04% | 88.14% | 100% | 0% | |
| 36222 | RS Permata Pamulang | 9 | 2025 | 10-08-2025 | 85.5% | 86% | 100% | 100% | 73% | 5.56% | 49% | 100% | 85.25% | 74% | 100% | 100% | |
| 36223 | RS Ibu dan Anak Bhumi Bunda | 9 | 2025 | 10-07-2025 | 90.2% | 100% | 100% | 0% | 69.86% | 0% | 61.9% | 0% | 100% | 0% | 100% | 0% | |
| 36224 | RS Islam Yatofa | 9 | 2025 | 10-07-2025 | 88% | 100% | 100% | 88.89% | 88.32% | 3.7% | 86.96% | 100% | 90.53% | 87.88% | 100% | 100% | |
| 36225 | RS Umum Daerah Negara | 9 | 2025 | 10-03-2025 | 93.25% | 93% | 100% | 50% | 90.16% | 1.6% | 100% | 100% | 100% | 94.23% | 100% | 100% | 0 |
| 36226 | RS Jiwa Provinsi Bali | 9 | 2025 | 10-07-2025 | 100% | 100% | 100% | 0% | 81.59% | 0% | 66.59% | 100% | 100% | 84.51% | 100% | 0% | |
| 36227 | RS Umum Waikabubak | 9 | 2025 | 10-10-2025 | 82.79% | 95% | 100% | 100% | 73.13% | 3.06% | 100% | 92.86% | 86.26% | 86.21% | 100% | 100% | |
| 36228 | RS Surya Medika PKU Muhammadiyah Sumbawa | 9 | 2025 | 10-07-2025 | 98.12% | 100% | 100% | 100% | 97.98% | 0% | 91% | 100% | 87.33% | 87.57% | 100% | 100% | 0 |
| 36229 | RS Umum Daerah Pondok Aren | 9 | 2025 | 10-09-2025 | 100% | 100% | 100% | 0% | 99.45% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 36230 | RS Umum Bangli Medika Canti | 9 | 2025 | 10-10-2025 | 90.8% | 97% | 100% | 0% | 83.91% | 0.29% | 72.05% | 100% | 95.01% | 80% | 100% | 100% | 0 |
| 36231 | RS Buah Hati Ciputat | 9 | 2025 | 10-08-2025 | 95% | 100% | 98.83% | 100% | 82.53% | 2.29% | 97.8% | 100% | 73.89% | 88.89% | 100% | 94.12% | |
| 36232 | RS Ibu dan Anak Puri Bunda | 9 | 2025 | 10-07-2025 | 90.51% | 100% | 100% | 100% | 100% | 4.57% | 90.43% | 100% | 99.75% | 90.67% | 100% | 100% | 0 |
| 36233 | RS Kristen Lindimara | 9 | 2025 | 11-10-2025 | 90% | 96% | 100% | 68.75% | 91.22% | 18.44% | 88.57% | 100% | 92.37% | 73.85% | 100% | 100% | |
| 36234 | RS Cinta Kasih | 9 | 2025 | 10-07-2025 | 85.36% | 100% | 100% | 0% | 47.18% | 0% | 58.35% | 100% | 100% | 63.43% | 100% | 100% | 0 |
| 36235 | RS Umum Daerah Karangasem | 9 | 2025 | 10-07-2025 | 97.8% | 99% | 99.8% | 100% | 88.84% | 1.08% | 98.03% | 100% | 94.21% | 100% | 100% | 100% | |
| 36236 | RS Umum Daerah Kota Tangerang Selatan | 9 | 2025 | 10-06-2025 | 84% | 100% | 100% | 100% | 82.07% | 0% | 100% | 100% | 100% | 89.47% | 100% | 100% | |
| 36237 | RS Umum Balimed Karangasem | 9 | 2025 | 10-08-2025 | 86% | 95% | 100% | 0% | 100% | 0% | 85.29% | 100% | 99.81% | 80% | 100% | 100% | 0 |
| 36238 | RS Umum Daerah Waingapu | 9 | 2025 | 10-10-2025 | 76.5% | 80% | 100% | 100% | 93.41% | 0% | 100% | 100% | 88.6% | 0% | 100% | 100% | |
| 36239 | RS Medika BSD | 9 | 2025 | 10-08-2025 | 91.92% | 100% | 100% | 100% | 45.18% | 3.16% | 44.77% | 100% | 92.11% | 100% | 63.68% | 100% | 0 |
| 36240 | RS Umum Praya | 9 | 2025 | 10-06-2025 | 95% | 98% | 94% | 87.27% | 88% | 0% | 87.5% | 96.67% | 96% | 30% | 94% | 90% | 0 |
| 36241 | RS Umum Daerah Awet Muda Narmada | 9 | 2025 | 10-10-2025 | 86.49% | 100% | 100% | 9.09% | 84.79% | 1.79% | 84.83% | 100% | 86.01% | 100% | 100% | 100% | |
| 36242 | RS Eka | 9 | 2025 | 10-09-2025 | 95.41% | 100% | 100% | 0% | 90% | 0.77% | 87% | 100% | 100% | 100% | 100% | 100% | |
| 36243 | RS Pratama Kubu | 9 | 2025 | 10-08-2025 | 86% | 78% | 100% | 0% | 91.18% | 0% | 100% | 100% | 95.28% | 100% | 100% | 80% | 0 |
| 36244 | RS Umum Imanuel Sumba | 9 | 2025 | 10-08-2025 | 85% | 100% | 100% | 0% | 92.73% | 0% | 91.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 36245 | RS Premier Bintaro | 9 | 2025 | 10-08-2025 | 94.58% | 99% | 99.22% | 0% | 77.5% | 7.78% | 65.2% | 100% | 96.73% | 0% | 98.12% | 100% | |
| 36246 | RS Islam Namira | 9 | 2025 | 10-09-2025 | 68% | 93% | 0% | 0% | 0% | 0% | 88.89% | 100% | 87.47% | 0% | 100% | 100% | |
| 36247 | RS Umum Daerah Kab. Buleleng | 9 | 2025 | 10-07-2025 | 88.58% | 100% | 100% | 100% | 91.78% | 2.27% | 99.1% | 100% | 95.79% | 100% | 100% | 100% | 0 |
| 36248 | RS dr. Agung | 9 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 88.75% | 0% | 89.23% | 100% | 97.11% | 100% | 100% | 100% | 0 |
| 36249 | RS Khusus Jiwa Dharma Graha | 9 | 2025 | 10-09-2025 | 84.35% | 89% | 100% | % | 88.36% | % | 81.46% | 71.01% | 100% | 83.33% | 78.57% | 100% | |
| 36250 | RS Umum Daerah Serpong Utara | 9 | 2025 | 10-10-2025 | 98.78% | 99% | 99.83% | 0% | 99.72% | 0% | 100% | 100% | 99.6% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.