Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 39201 | RS Umum Daerah Dr. H. Soemarno Sosroaatmojo | 1 | 2024 | 02-09-2024 | 74.17% | 80% | 100% | 12.9% | 51.53% | 0% | 75.81% | 93.02% | 100% | 0% | 100% | 100% | 0 |
| 39202 | RS Umum Daerah Sukamara | 1 | 2024 | 02-07-2024 | 88% | 96% | 100% | 0% | 100% | 0% | 100% | 90% | 100% | 100% | 100% | 0% | 0 |
| 39203 | RS Umum Santo Vincentius Singkawang | 1 | 2024 | 02-09-2024 | 92.67% | 91% | 100% | 100% | 76.89% | 0% | 71.07% | 100% | 100% | 62.07% | 100% | 100% | 0 |
| 39204 | RS Siloam Hospitals Balikpapan | 1 | 2024 | 02-09-2024 | 97.41% | 100% | 100% | 0% | 63.74% | 10.4% | 85.39% | 100% | 85.89% | 80% | 100% | 100% | 0 |
| 39205 | RS Khusus Mata SMEC Balikpapan | 1 | 2024 | 07-03-2024 | 97.4% | 100% | 100% | 0% | 98% | 0% | 100% | 100% | 98% | 100% | 100% | 100% | 0 |
| 39206 | RS Medika Utama Permata | 1 | 2024 | 01-01-1970 | 95.19% | 95% | 100% | 100% | 98.64% | 0% | 100% | 100% | 96.32% | 94.05% | 0% | 0% | 0 |
| 39207 | RS Umum Daerah Abdul Wahab Sjahranie | 1 | 2024 | 02-08-2024 | 74.75% | 94% | 97.34% | 0% | 8.51% | 0% | 86.2% | 100% | 98.77% | 77.78% | 99.31% | 100% | 0 |
| 39208 | RS Ibu Anak Asih Balikpapan | 1 | 2024 | 02-07-2024 | 86.6% | 97% | 100% | 100% | 88.95% | 4.41% | 87.96% | 100% | 97.64% | 89.38% | 100% | 97.71% | 0 |
| 39209 | RS Umum Daerah Beriman | 1 | 2024 | 02-09-2024 | 88.57% | 98% | 100% | 5% | 91.15% | 0% | 92.24% | 99.14% | 98.35% | 100% | 100% | 100% | 0 |
| 39210 | RS Umum Daerah Sengayam | 1 | 2024 | 02-09-2024 | 95.69% | 86% | 92.2% | 0% | 98.61% | 0% | 100% | 89.87% | 88.76% | 0% | 0% | 0% | 0 |
| 39211 | RS Ibu dan Anak Sayang Ibu | 1 | 2024 | 02-10-2024 | 96% | 95% | 100% | 0% | 98.89% | 0% | 73.91% | 100% | 81.73% | 91.67% | 100% | 100% | 0 |
| 39212 | RS Hati Mulia | 1 | 2024 | 02-07-2024 | 87.7% | 99% | 100% | 100% | 76.71% | 0% | 54.95% | 100% | 100% | 92.59% | 52.44% | 100% | 0 |
| 39213 | RS Umum Daerah Bula | 1 | 2024 | 02-10-2024 | 92.09% | 94% | 98.46% | 87.5% | 18% | 13.04% | 93.27% | 100% | 85.49% | 0% | 100% | 0% | 0 |
| 39214 | RS AT Medika | 1 | 2024 | 02-09-2024 | 89.5% | 90% | 100% | 100% | 69.05% | 0.38% | 62.25% | 100% | 95.18% | 0% | 100% | 0% | 0 |
| 39215 | RS Umum Luramay | 1 | 2024 | 02-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 39216 | RS Umum Daerah Kab. Pulau Morotai | 1 | 2024 | - | 86.06% | 99% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 39217 | RS Umum Daerah Kabupaten Buton Utara | 1 | 2024 | 02-10-2024 | 85% | 85% | 95% | 100% | 100% | 0% | 100% | 100% | 87.5% | 100% | 100% | 0% | 0 |
| 39218 | RS Politeknik Ilmu Pelayaran (PIP) Makassar | 1 | 2024 | 02-09-2024 | 85.65% | 86% | 0% | 0% | 100% | 0% | 60% | 0% | 68.25% | 0% | 0% | 0% | 0 |
| 39219 | RS Banua Mamase | 1 | 2024 | 02-10-2024 | 97.53% | 100% | 100% | % | 98.07% | % | 95.17% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 39220 | RS Umum Daerah Bumi Panua | 1 | 2024 | 02-10-2024 | 86.3% | 92% | 100% | 93.75% | 47.42% | 3.64% | 85.61% | 100% | 81.25% | 81.93% | 100% | 66.67% | 0 |
| 39221 | RS Umum Daerah Haji Makassar | 1 | 2024 | 02-09-2024 | 81.5% | 94% | 98.55% | 100% | 90.24% | 2.92% | 90.45% | 100% | 99.5% | 96.12% | 100% | 100% | 0 |
| 39222 | RS Umum Daerah Kabupaten Buton Tengah | 1 | 2024 | 02-10-2024 | 89.68% | 99% | 92.61% | 0% | 94.64% | 0% | 83.1% | 80% | 97.77% | 0% | 0% | 0% | 0 |
| 39223 | RS Umum Daerah Kota Ternate | 1 | 2024 | 02-10-2024 | 85% | 100% | 100% | % | 100% | % | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 39224 | RS Umum Goran Riun | 1 | 2024 | 02-08-2024 | 90% | 100% | 100% | 0% | 15% | 0% | 100% | 100% | 85.37% | 100% | 0% | 100% | 0 |
| 39225 | RS Grestelina | 1 | 2024 | 02-10-2024 | 0% | 0% | 0% | 0% | 65.7% | 0% | 63.01% | 95.45% | 92.93% | 0% | 0% | 100% | 0 |
| 39226 | RS Mata Makassar | 1 | 2024 | 02-10-2024 | 93.96% | 100% | 100% | 0% | 99.22% | 4% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 39227 | RS Umum Obi | 1 | 2024 | 01-01-1970 | 88% | 87% | 88% | 0% | 68.18% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 39228 | RS Umum Daerah Daya Kota Makassar | 1 | 2024 | 02-07-2024 | 90.34% | 93% | 87.06% | 0% | 43.99% | 0% | 84.72% | 71.26% | 100% | 0% | 96.51% | 100% | 0 |
| 39229 | RS Umum Daerah Labuha | 1 | 2024 | - | 99.61% | 100% | 93.81% | 33.33% | 83.89% | 0% | 100% | 98.21% | 99.23% | 0% | 66.67% | 0% | 0 |
| 39230 | RS Umum Daerah Tombulilato | 1 | 2024 | 02-04-2024 | 86.67% | 85% | 98.42% | 0% | 76.47% | 88.89% | 100% | 100% | 98.59% | 78.12% | 90.91% | 85.71% | 0 |
| 39231 | RS Umum Daerah Tiakur | 1 | 2024 | 02-10-2024 | 93.73% | 90% | 98.33% | 0% | 100% | 0% | 89.02% | 100% | 96.86% | 81.25% | 100% | 100% | 0 |
| 39232 | RS Primaya | 1 | 2024 | 02-07-2024 | 87.04% | 100% | 100% | 0% | 100% | 1.5% | 39.5% | 100% | 96.1% | 100% | 100% | 100% | 0 |
| 39233 | RS Umum Daerah Kabupaten Kolaka Timur | 1 | 2024 | 02-09-2024 | 92.58% | 97% | 96.78% | % | 100% | % | 97.58% | 100% | 89.86% | 0% | 100% | 100% | 0 |
| 39234 | RS Umum Daerah Kabupaten Buton Selatan | 1 | 2024 | 03-10-2024 | 88.1% | 93% | 93.85% | 100% | 93.33% | 0% | 87.5% | 100% | 99.19% | 100% | 100% | 100% | 0 |
| 39235 | RS Umum Daerah Weda | 1 | 2024 | 02-10-2024 | 86.27% | 96% | 99.76% | 0% | 99.34% | 87.5% | 100% | 100% | 62.81% | 60% | 98.83% | 100% | 0 |
| 39236 | RS Khusus Daerah Ibu dan Anak Pertiwi | 1 | 2024 | 08-06-2024 | 88.86% | 91% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 39237 | RS Umum Daerah Provinsi Sulawesi Barat | 1 | 2024 | 02-10-2024 | 81% | 80% | 100% | 100% | 70% | 4.95% | 96.77% | 100% | 100% | 80% | 90% | 75% | 0 |
| 39238 | RS Umum Daerah dr. M. Mohammad Dunda | 1 | 2024 | 02-09-2024 | 89.5% | 99% | 100% | 25% | 71.13% | 0% | 98.14% | 100% | 100% | 100% | 100% | 0% | 0 |
| 39239 | RS Khusus Daerah Ibu dan Anak Siti Fatimah | 1 | 2024 | 02-10-2024 | 98.75% | 100% | 100% | 86.11% | 100% | 0% | 100% | 100% | 100% | 91.82% | 100% | 0% | 0 |
| 39240 | RS Umum Daerah dr. Ishak Umarella | 1 | 2024 | 01-01-1970 | 86% | 99% | 100% | 0% | 100% | 0% | 55.23% | 100% | 99.59% | 0% | 85% | 100% | 0 |
| 39241 | RS Fatima Pare-Pare | 1 | 2024 | 02-10-2024 | 90% | 95% | 100% | 20% | 16.09% | 0% | 66.03% | 84.09% | 100% | 0% | 100% | 100% | 0 |
| 39242 | RS Islam Faisal | 1 | 2024 | 02-09-2024 | 91.5% | 95% | 100% | 0% | 100% | 100% | 96.84% | 100% | 94% | 89.47% | 97.85% | 100% | 0 |
| 39243 | RS Umum Daerah dr. Hasri Ainun Habibie | 1 | 2024 | 02-10-2024 | 86.54% | 96% | 100% | 100% | 99.17% | 0% | 100% | 100% | 99.74% | 0% | 100% | 0% | 0 |
| 39244 | RS Islam PKU Muhammadiyah Maluku Utara | 1 | 2024 | 02-09-2024 | 100% | 100% | 75% | 0% | 97.1% | 0% | 80.66% | 0% | 88.95% | 0% | 100% | 0% | 0 |
| 39245 | RS Umum Daerah Cendrawasih Dobo | 1 | 2024 | 02-07-2024 | 87.5% | 98% | 100% | 100% | 91.24% | 81.25% | 100% | 94% | 95.31% | 100% | 100% | 100% | 0 |
| 39246 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 1 | 2024 | 02-07-2024 | 85.07% | 91% | 100% | 0% | 95.12% | 2.25% | 92.72% | 100% | 97.68% | 94.12% | 100% | 0% | 0 |
| 39247 | RS Umum Daerah Maba | 1 | 2024 | 02-07-2024 | 92.5% | 86% | 100% | 0% | 50% | 0% | 100% | 100% | 66% | 88.89% | 100% | 0% | 0 |
| 39248 | RS Umum Daerah Sawerigading | 1 | 2024 | 02-10-2024 | 91.64% | 91% | 100% | 0% | 99% | 0.98% | 97.27% | 100% | 99.75% | 0% | 100% | 100% | 0 |
| 39249 | RS Islam Gigi dan Mulut FKG-UMI | 1 | 2024 | 02-08-2024 | 86.92% | 100% | 100% | % | 100% | % | 0% | 100% | 100% | 100% | 0% | 0% | 0 |
| 39250 | RS Umum Dharma Ibu Ternate | 1 | 2024 | 02-09-2024 | 94.9% | 100% | 100% | 0% | 96.94% | 6.74% | 71.24% | 100% | 100% | 61.54% | 0% | 80% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.