Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 40001 | RS Doa Ibunda | 1 | 2024 | 02-06-2024 | 78% | 100% | 100% | 0% | 7.5% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 40002 | RS Umum Sri Ratu | 1 | 2024 | 02-07-2024 | 92.5% | 100% | 100% | 100% | 100% | 0% | 96% | 100% | 98.94% | 0% | 100% | 0% | 0 |
| 40003 | RS Umum Awal Bros Ujung Batu | 1 | 2024 | 02-07-2024 | 84% | 100% | 100% | 89.47% | 71.86% | 4.89% | 91.01% | 82.35% | 96.23% | 94.12% | 82.3% | 100% | 0 |
| 40004 | RS Umum Sarah | 1 | 2024 | 02-05-2024 | 80.44% | 99% | 100% | 0% | 95.45% | 0% | 84.88% | 0% | 99.89% | 0% | 96.88% | 100% | 0 |
| 40005 | RS Umum Bandung | 1 | 2024 | 02-09-2024 | 92.7% | 89% | 94.44% | 95% | 91.5% | 95.12% | 92.37% | 100% | 100% | 97.06% | 100% | 100% | 0 |
| 40006 | RS Umum Daerah Rokan Hulu | 1 | 2024 | 02-06-2024 | 71.23% | 83% | 100% | 100% | 100% | 5.56% | 96.76% | 100% | 86.3% | 100% | 100% | 100% | 0 |
| 40007 | RS Ibu dan Anak Murni Teguh Rosiva | 1 | 2024 | 02-09-2024 | 90.13% | 100% | 100% | 0% | 85.85% | 0% | 95.71% | 100% | 99.77% | 0% | 100% | 100% | 0 |
| 40008 | RS Umum Islam Ibnu Sina | 1 | 2024 | 02-07-2024 | 74.94% | 67% | 100% | 100% | 76.18% | 15.73% | 75.96% | 100% | 88.95% | 0% | 100% | 100% | 0 |
| 40009 | RS Umum Haji Medan | 1 | 2024 | 02-08-2024 | 86.12% | 94% | 100% | 92.31% | 90.8% | 26.59% | 90.59% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40010 | RS Umum Pusat H. Adam Malik | 1 | 2024 | 02-07-2024 | 93.5% | 98% | 100% | 100% | 88.74% | 0% | 92.79% | 98.85% | 99.97% | 90.57% | 99.84% | 100% | 0 |
| 40011 | RS SUFINA AZIZ | 1 | 2024 | 02-07-2024 | 96.82% | 98% | 100% | 80% | 90.05% | 1.92% | 78.18% | 100% | 98.95% | 90.32% | 100% | 85.29% | 0 |
| 40012 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 1 | 2024 | 02-05-2024 | 80% | 90% | 100% | 0% | 100% | 0% | 88.81% | 100% | 100% | 47.46% | 100% | 100% | 0 |
| 40013 | RS Umum Royal Prima Marelan | 1 | 2024 | 02-07-2024 | 99.47% | 100% | 99.72% | 100% | 100% | 0% | 99.64% | 100% | 100% | 99.47% | 99.6% | 0% | 0 |
| 40014 | RS Umum Efarina | 1 | 2024 | 02-01-2024 | 84% | 76% | 78.41% | 100% | 75% | 1% | 83% | 100% | 90.77% | 90% | 91% | 80% | 0 |
| 40015 | RS Umum Amalia Medika | 1 | 2024 | 02-10-2024 | 86.14% | 100% | 100% | 100% | 55.67% | 2.52% | 94.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40016 | RS Umum Bunda Thamrin | 1 | 2024 | 02-09-2024 | 96.94% | 100% | 99.25% | 100% | 74.17% | 0.89% | 58.27% | 100% | 99.95% | 84.21% | 100% | 100% | 0 |
| 40017 | RS Umum Medicare Sorek | 1 | 2024 | 02-05-2024 | 95% | 100% | 100% | 100% | 96.77% | 0% | 95.24% | 100% | 96.77% | 100% | 100% | 100% | 0 |
| 40018 | RS Umum Bina Kasih | 1 | 2024 | 02-06-2024 | 89.39% | 85% | 95.24% | 100% | 95.69% | 100% | 81.37% | 100% | 100% | 0% | 75.81% | 100% | 0 |
| 40019 | RS Umum Eka Hospital Pekanbaru | 1 | 2024 | 02-10-2024 | 89.07% | 100% | 100% | % | 93.64% | 9.48% | 100% | 100% | 100% | 90.4% | 100% | 100% | 0 |
| 40020 | RS Santa Maria Pekanbaru | 1 | 2024 | 02-08-2024 | 95.43% | 100% | 100% | 100% | 94% | 0% | 87.04% | 100% | 100% | 100% | 100% | 99.91% | 0 |
| 40021 | RS Umum Eshmun | 1 | 2024 | 02-10-2024 | 87% | 92% | 100% | 0% | 91.35% | 13.61% | 66.52% | 100% | 91.27% | 82.35% | 100% | 100% | 0 |
| 40022 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 1 | 2024 | 02-07-2024 | 85.17% | 93% | 100% | 100% | 82.35% | 5.11% | 90.01% | 100% | 100% | 81.58% | 100% | 0% | 0 |
| 40023 | RS Umum Artha Medica | 1 | 2024 | - | 83.22% | 83% | 100% | 91.56% | 20.66% | 4.82% | 83.85% | 100% | 100% | 94.23% | 100% | 100% | 0 |
| 40024 | RS Type D Perawang | 1 | 2024 | 02-12-2024 | 78.98% | 89% | 82.24% | 0% | 96.47% | 0% | 0% | 0% | 76.61% | 0% | 0% | 0% | 0 |
| 40025 | RS Ibu dan Anak Stella Maris | 1 | 2024 | 02-10-2024 | 91.96% | 84% | 100% | 100% | 100% | 2.45% | 98.86% | 100% | 99.96% | 92.86% | 100% | 100% | 0 |
| 40026 | RS Umum Mitra Medika Amplas | 1 | 2024 | 02-07-2024 | 94.78% | 100% | 100% | 39.13% | 57.19% | 0% | 84.85% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 40027 | RS Umum Daerah Selasih Riau | 1 | 2024 | 02-06-2024 | 58.14% | 83% | 91.13% | 100% | 83.26% | 0% | 95.94% | 100% | 93.19% | 89.33% | 93.18% | 100% | 0 |
| 40028 | RS Tk. IV 01.07.02 Binjai | 1 | 2024 | 02-05-2024 | 92% | 100% | 100% | 97.56% | 100% | 0% | 69.85% | 100% | 100% | 85.19% | 100% | 100% | 0 |
| 40029 | RS Khusus Mata Provinsi Sumatera Utara | 1 | 2024 | 02-10-2024 | 87.5% | 93% | 79.79% | % | 80.65% | 0% | 0% | 100% | 68.17% | 83.33% | 0% | 100% | 0 |
| 40030 | RS Umum Latersia | 1 | 2024 | 02-05-2024 | 95% | 90% | 95.5% | 96% | 94.5% | 3% | 90% | 99% | 97% | 99% | 100% | 100% | 0 |
| 40031 | RS Umum Daerah Kec.Mandau | 1 | 2024 | 02-09-2024 | 96% | 97% | 100% | 0% | 87% | 0% | 91.52% | 100% | 99.21% | 95.24% | 100% | 100% | 0 |
| 40032 | RS Khusus Ginjal Rasyida | 1 | 2024 | 02-07-2024 | 100% | 100% | 97% | % | 100% | 0% | 95% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40033 | RS Umum Daerah Bangkinang | 1 | 2024 | 02-07-2024 | 99.06% | 97% | 100% | 0% | 23.55% | 0% | 88.58% | 100% | 91.21% | 58.97% | 100% | 100% | 0 |
| 40034 | RS Jiwa Bina Karsa Medan | 1 | 2024 | 02-10-2024 | 100% | 93% | 100% | 0% | 100% | 0% | 100% | 100% | 99.67% | 100% | 100% | 90.91% | 0 |
| 40035 | RS Umum Hermina Medan | 1 | 2024 | 02-09-2024 | 98.18% | 100% | 99.82% | 64.52% | 64.29% | 5.7% | 86.42% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40036 | RS Umum Medika Permata Hijau | 1 | 2024 | 03-10-2024 | 86.52% | 100% | 100% | 0% | 85.94% | 18.46% | 62.94% | 100% | 99.7% | 91.67% | 100% | 100% | 0 |
| 40037 | RS Umum Gading Pluit | 1 | 2024 | 02-05-2024 | 99.94% | 100% | 100% | 0% | 84.1% | 0% | 52.41% | 100% | 100% | 0% | 100% | 100% | 0 |
| 40038 | Mayapada Hospital Kuningan | 1 | 2024 | 07-09-2024 | 86.59% | 100% | 100% | 0% | 80.5% | 1.76% | 71.43% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 40039 | RS Khusus Gigi dan Mulut Ladokgi TNI AL R.E. Marta | 1 | 2024 | 02-10-2024 | 95% | 97% | 66.15% | 0% | 88.64% | 0% | 100% | 0% | 100% | 37.5% | 0% | 66.67% | 0 |
| 40040 | RS Umum Daerah Pesanggrahan | 1 | 2024 | 02-07-2024 | 98.68% | 100% | 100% | 100% | 89.69% | 0% | 100% | 100% | 83.66% | 100% | 100% | 100% | 0 |
| 40041 | RS Umum Daerah Ciracas | 1 | 2024 | 08-03-2024 | 99.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40042 | RS Umum Pelabuhan Tanjung Priok | 1 | 2024 | 02-05-2024 | 92.51% | 89% | 100% | 100% | 91.23% | 0% | 68.66% | 100% | 100% | 96.25% | 100% | 100% | 0 |
| 40043 | RS Umum Harapan Bunda | 1 | 2024 | 02-09-2024 | 85.18% | 100% | 100% | 0% | 69.22% | 5.29% | 40.1% | 100% | 93.21% | 100% | 100% | 100% | 0 |
| 40044 | RS Umum Daerah Sawah Besar | 1 | 2024 | 02-07-2024 | 85.13% | 100% | 100% | 0% | 71.31% | 0% | 46.3% | 100% | 88.03% | 81.82% | 100% | 100% | 0 |
| 40045 | RS EMC Pulomas | 1 | 2024 | 01-01-1970 | 92.57% | 100% | 100% | 100% | 81.33% | 0% | 85.34% | 100% | 100% | 97.22% | 100% | 100% | 0 |
| 40046 | RS Umum Siloam Hospitals Kebon Jeruk | 1 | 2024 | 02-09-2024 | 96.16% | 93% | 100% | 0% | 69.92% | 12.06% | 86.07% | 100% | 98.5% | 100% | 99.41% | 100% | 0 |
| 40047 | RS Umum Daerah Jagakarsa | 1 | 2024 | 02-10-2024 | 80.07% | 81% | 100% | 100% | 99.22% | 0% | 93.75% | 100% | 96.09% | 100% | 100% | 100% | 0 |
| 40048 | RS Umum Daerah Kemayoran | 1 | 2024 | 02-08-2024 | 100% | 96% | 100% | 0% | 40% | 5% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40049 | RS Umum Yadika | 1 | 2024 | 02-07-2024 | 90.02% | 95% | 99.08% | 97.16% | 99.62% | 0% | 77.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 40050 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 1 | 2024 | 02-08-2024 | 94.38% | 100% | 100% | 100% | 83.43% | 0% | 100% | 100% | 90.84% | 90.91% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.