Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 42001 | RS Umum Daerah Pulang Pisau | 10 | 2024 | - | 100% | 100% | 100% | 4% | 94.5% | 2.56% | 82.17% | 100% | 100% | 89% | 100% | 88% | 0 |
| 42002 | RS Ibu Anak Asy Syifa | 10 | 2024 | 11-09-2024 | 100% | 100% | 100% | 0% | 61.83% | 0% | 89.83% | 0% | 0% | 0% | 0% | 0% | 0 |
| 42003 | RS Umum Daerah dr. H. Andi Abdurrahman Noor | 10 | 2024 | 11-10-2024 | 77.34% | 96% | 100% | 0% | 88.52% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 42004 | RS Umum Daerah H. Badaruddin Kasim | 10 | 2024 | 11-09-2024 | 73.33% | 82% | 98.88% | 46.75% | 35.6% | 0% | 97.15% | 100% | 95.28% | 100% | 100% | 100% | 0 |
| 42005 | RS Umum Daerah Samuda | 10 | 2024 | 11-09-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 42006 | RS Pertamina Balikpapan | 10 | 2024 | 11-05-2024 | 93% | 98% | 100% | % | 92.53% | % | 91.06% | 100% | 98% | 87.5% | 100% | 100% | 0 |
| 42007 | RSD Idaman Kota Banjarbaru | 10 | 2024 | 11-09-2024 | 88.57% | 100% | 94.92% | 100% | 95.09% | 2.8% | 93.81% | 100% | 99.78% | 100% | 96.62% | 100% | 0 |
| 42008 | RS Siloam Palangka Raya | 10 | 2024 | 11-10-2024 | 98.59% | 100% | 100% | 100% | 80.74% | 0% | 62.5% | 100% | 98.73% | 85.71% | 100% | 100% | 0 |
| 42009 | RS Umum Daerah KH. Mansyur | 10 | 2024 | 11-09-2024 | 79.5% | 95% | 95.74% | 100% | 85.76% | 0% | 84% | 100% | 91.81% | 69.23% | 100% | 100% | 0 |
| 42010 | RS Bergerak Badau Kapuas Hulu | 10 | 2024 | 11-10-2024 | 34.71% | 87% | 100% | 0% | 100% | 0% | 100% | 100% | 88.27% | 0% | 100% | 0% | 0 |
| 42011 | RS Tk. II Kartika Husada Kes.Dam XII Tanjungpura | 10 | 2024 | 11-08-2024 | 98% | 100% | 100% | 100% | 99.48% | 0% | 99.38% | 100% | 99.76% | 98.59% | 100% | 100% | 0 |
| 42012 | RS Ibu Anak Asih Balikpapan | 10 | 2024 | 01-01-1970 | 79.41% | 100% | 100% | 100% | 85.96% | 0% | 82.04% | 100% | 90.1% | 80.87% | 100% | 88.46% | 0 |
| 42013 | RS Medika Utama Permata | 10 | 2024 | 11-05-2024 | 91.56% | 92% | 100% | 100% | 100% | 0% | 91.36% | 100% | 98.98% | 96.43% | 0% | 0% | 0 |
| 42014 | RS Umum Daerah Dr. Kanujoso Djatiwibowo | 10 | 2024 | 11-10-2024 | 83.23% | 94% | 99.81% | 100% | 79.21% | 0% | 68.76% | 99.62% | 99.25% | 84.74% | 99.96% | 100% | 0 |
| 42015 | RS Permata Hati | 10 | 2024 | 11-09-2024 | 68.58% | 96% | 95.32% | 100% | 83.14% | 0% | 89.81% | 100% | 38.28% | 68.18% | 100% | 100% | 0 |
| 42016 | RS Khusus Gigi dan Mulut Gusti Hasan Aman | 10 | 2024 | 11-09-2024 | 81.89% | 89% | 97.56% | % | 94.46% | % | 100% | 0% | 81.48% | 62.11% | 0% | 0% | 0 |
| 42017 | RS Umum Daerah Pangeran Jaya Sumitra | 10 | 2024 | 11-07-2024 | 69.15% | 76% | 96.74% | 0% | 77.11% | 0% | 96.97% | 100% | 86.46% | 0% | 99.8% | 100% | 0 |
| 42018 | RS Umum Ciputra Mitra Hospital | 10 | 2024 | 11-08-2024 | 80.53% | 99% | 100% | 75% | 93.15% | 18.55% | 31.35% | 100% | 99.99% | 76.92% | 97.77% | 100% | 0 |
| 42019 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 10 | 2024 | 11-08-2024 | 69.34% | 100% | 100% | 100% | 100% | 0% | 74.78% | 100% | 52.1% | 100% | 99.46% | 100% | 0 |
| 42020 | RS Umum St. Antonius Pontianak | 10 | 2024 | 11-09-2024 | 89% | 99% | 100% | 100% | 67.07% | 10.91% | 85.84% | 100% | 99.89% | 80% | 100% | 0% | 0 |
| 42021 | RS Umum Pertamina Tanjung | 10 | 2024 | 11-10-2024 | 88% | 100% | 100% | % | 92.19% | 4.27% | 62.5% | 100% | 92.19% | 66.67% | 100% | 100% | 0 |
| 42022 | RS Umum Daerah Dayaku Raja | 10 | 2024 | 11-06-2024 | 90.29% | 97% | 99.92% | 0% | 37.28% | 5.17% | 86.29% | 100% | 88.39% | 93.14% | 99.56% | 0% | 0 |
| 42023 | RS Restu Ibu | 10 | 2024 | 11-08-2024 | 84% | 83% | 100% | 0% | 97.88% | 13.78% | 88.17% | 100% | 91.06% | 0% | 100% | 100% | 0 |
| 42024 | RS Islam Yarsi Pontianak | 10 | 2024 | 01-01-1970 | 74.3% | 70% | 98.9% | 61.54% | 64.62% | 0% | 74.43% | 100% | 84.47% | 60% | 100% | 92.86% | 0 |
| 42025 | RS Umum Daerah H. Boejasin Pelaihari | 10 | 2024 | 11-08-2024 | 85% | 95% | 98.07% | 100% | 55% | 4.39% | 97.86% | 85.29% | 95.13% | 75% | 99.19% | 100% | 0 |
| 42026 | RS Kelas D Pratama Parenggean | 10 | 2024 | 11-10-2024 | 85% | 91% | 100% | % | 77.89% | % | 100% | 100% | 96.15% | 100% | 100% | 100% | 0 |
| 42027 | RS Khusus Mata SMEC Balikpapan | 10 | 2024 | 01-01-1970 | 99.35% | 100% | 100% | 0% | 96% | 0% | 100% | 100% | 95% | 100% | 100% | 100% | 0 |
| 42028 | RS Borneo Citra Medika | 10 | 2024 | 11-07-2024 | 96.68% | 100% | 99.89% | 100% | 94.07% | 0% | 94.12% | 100% | 97.12% | 100% | 99.17% | 75% | 0 |
| 42029 | RS Anugerah Bunda Khatulistiwa | 10 | 2024 | 01-01-1970 | 85.61% | 85% | 100% | 0% | 66.13% | 0% | 0% | 77.14% | 83.72% | 0% | 96.44% | 100% | 0 |
| 42030 | RS Umum Daerah dr. A. Diponegoro Putussibau | 10 | 2024 | 11-10-2024 | 91.64% | 90% | 100% | 0% | 37.5% | 43.36% | 84.79% | 100% | 90.31% | 100% | 100% | 0% | 0 |
| 42031 | RS Siloam Hospitals Balikpapan | 10 | 2024 | 11-08-2024 | 98.29% | 100% | 99.84% | 33.33% | 65.59% | 7.69% | 88.06% | 100% | 87.22% | 80.65% | 100% | 100% | 0 |
| 42032 | RS Tk. II Dr. R. Hardjanto | 10 | 2024 | 11-10-2024 | 89.06% | 98% | 100% | 100% | 89.02% | 0% | 94.67% | 100% | 86.24% | 91.04% | 100% | 100% | 0 |
| 42033 | RS Anton Soedjarwo Pontianak | 10 | 2024 | 11-10-2024 | 0% | 0% | 100% | 100% | 93.04% | 0% | 98.36% | 100% | 98.88% | 100% | 100% | 90.91% | 0 |
| 42034 | RS Jiwa Kalawa Atei | 10 | 2024 | 01-01-1970 | 91.81% | 100% | 100% | % | 68.21% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 42035 | RS Umum Daerah Sultan Suriansyah Banjarmasin | 10 | 2024 | 11-09-2024 | 98.72% | 99% | 100% | 100% | 37.63% | 2.41% | 92.4% | 100% | 93.24% | 90% | 100% | 100% | 0 |
| 42036 | RS Umum Daerah Drs. Jacobus Luna, M.Si | 10 | 2024 | 11-10-2024 | 100% | 100% | 100% | 100% | 93.34% | 0% | 92.31% | 89.29% | 95.17% | 100% | 100% | 100% | 0 |
| 42037 | RS Ibu dan Anak Ibunda | 10 | 2024 | 11-07-2024 | 97.57% | 100% | 97.84% | 100% | 91.94% | 0% | 98.81% | 0% | 98.46% | 0% | 94.56% | 0% | 0 |
| 42038 | RS Ibu dan Anak Mahkota Bunda | 10 | 2024 | 11-06-2024 | 100% | 100% | 100% | 100% | 87.22% | 0% | 95.18% | 100% | 100% | 74.19% | 100% | 100% | 0 |
| 42039 | RS TNI AU Sjamsudin Noor | 10 | 2024 | 11-07-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 42040 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 10 | 2024 | 11-06-2024 | 85.5% | 85% | 100% | 0% | 27.89% | 1.05% | 100% | 100% | 90.08% | 100% | 100% | 100% | 0 |
| 42041 | RS Umum Daerah Dr Murjani Sampit | 10 | 2024 | 11-10-2024 | 81.03% | 91% | 100% | 94.92% | 87.95% | 2.65% | 97.22% | 62.5% | 95.84% | 95.24% | 100% | 95.16% | 0 |
| 42042 | RS Umum Daerah Kabupaten Nunukan | 10 | 2024 | 11-08-2024 | 68.05% | 96% | 100% | 85.71% | 100% | 4.61% | 97.36% | 100% | 99.97% | 0% | 100% | 0% | 0 |
| 42043 | RS Angkatan Udara dr. Mohammad Sutomo | 10 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 42044 | RS Umum Mawar | 10 | 2024 | 11-07-2024 | 100% | 88% | 100% | % | 86.21% | % | 100% | 0% | 99.17% | 59.72% | 100% | 100% | 0 |
| 42045 | RS Umum Pelita Insani | 10 | 2024 | 11-08-2024 | 100% | 100% | 100% | 28.57% | 100% | 2.2% | 96.69% | 100% | 96.93% | 88% | 100% | 100% | 0 |
| 42046 | RS Ibu dan Anak Paradise | 10 | 2024 | 11-09-2024 | 96% | 96% | 96.37% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 42047 | RS Umum Daerah Ratu Zalecha | 10 | 2024 | 11-09-2024 | 85.54% | 100% | 100% | 0% | 73.71% | 0% | 100% | 100% | 90.74% | 88.04% | 100% | 100% | 0 |
| 42048 | RS Pratama Langap | 10 | 2024 | 01-01-1970 | 82.5% | 91% | 80% | 0% | 100% | 0% | 100% | 62.5% | 80% | 71.43% | 60% | 0% | 0 |
| 42049 | RS Umum Daerah M. Th. Djaman Sanggau | 10 | 2024 | 11-09-2024 | 89% | 92% | 99% | 0% | 75.77% | 51.14% | 98.45% | 100% | 77.52% | 86.67% | 98.85% | 100% | 0 |
| 42050 | RS Umum Daerah Semitau | 10 | 2024 | 11-09-2024 | 85% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.15% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.