Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 44501 | RS Umum Daerah Arosuka Solok | 11 | 2024 | 12-10-2024 | 90.09% | 93% | 100% | 100% | 49.19% | 2.56% | 77.33% | 100% | 92% | 0% | 100% | 100% | 0 |
| 44502 | RS Ibu dan Anak Rezki Bunda | 11 | 2024 | 12-10-2024 | 86.47% | 100% | 100% | 0% | 97.67% | 0% | 87.86% | 100% | 95.88% | 94.19% | 100% | 0% | 0 |
| 44503 | RS Umum Prima Husada Cipta Medan | 11 | 2024 | 12-10-2024 | 90% | 98% | 100% | 0% | 92.5% | 0% | 90% | 100% | 90% | 87.5% | 100% | 97.5% | 0 |
| 44504 | RS Umum Daerah Puri Husada Tembilahan | 11 | 2024 | 12-08-2024 | 99.97% | 100% | 100% | 33.33% | 67.4% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 44505 | RS Umum Daerah Tengku Sulung | 11 | 2024 | 12-10-2024 | 93.4% | 97% | 94.12% | 100% | 93.02% | 9.09% | 85.71% | 100% | 88.94% | 100% | 100% | 100% | 0 |
| 44506 | RS Umum Madani | 11 | 2024 | 12-10-2024 | 85% | 98% | 100% | 83.33% | 80% | 4.96% | 80.04% | 100% | 86.02% | 80.13% | 100% | 100% | 0 |
| 44507 | RS Umum Sarah | 11 | 2024 | 12-09-2024 | 88.73% | 97% | 100% | 0% | 95.52% | 0% | 86.93% | 100% | 99.97% | 0% | 99.44% | 100% | 0 |
| 44508 | RS Islam Siti Rahmah | 11 | 2024 | 12-09-2024 | 84.77% | 96% | 100% | 100% | 62.44% | 6.28% | 46.47% | 100% | 92.8% | 100% | 100% | 100% | 0 |
| 44509 | RS Umum Universitas Sumatera Utara | 11 | 2024 | 12-05-2024 | 88% | 100% | 100% | 100% | 78.5% | 2.35% | 57% | 96.67% | 83.33% | 90% | 100% | 100% | 0 |
| 44510 | RS Ibu dan Anak Stella Maris | 11 | 2024 | 12-10-2024 | 92.71% | 85% | 100% | 100% | 100% | 0.76% | 99.11% | 100% | 99.99% | 92.39% | 100% | 100% | 0 |
| 44511 | RS Ibu Anak Bunda Anisyah | 11 | 2024 | 11-12-2024 | 92.5% | 100% | 100% | 80% | 100% | 40% | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 44512 | RS Umum Ratu Mas | 11 | 2024 | 05-09-2025 | 99.5% | 98% | 92.56% | 91.55% | 100% | 0% | 99.02% | 98.04% | 98.89% | 99.39% | 99.48% | 100% | 0 |
| 44513 | RS Umum Daerah Ujung Gading | 11 | 2024 | 12-09-2024 | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 99.51% | 100% | 100% | 100% | 0 |
| 44514 | RS Islam Ibnu Sina Bukittinggi | 11 | 2024 | 12-10-2024 | 88% | 98% | 100% | 66.67% | 76.44% | 3.75% | 68.12% | 100% | 94.02% | 100% | 100% | 100% | 0 |
| 44515 | RS Umum Bandung | 11 | 2024 | 12-08-2024 | 89.57% | 100% | 100% | 91.67% | 90.91% | 33.33% | 90.82% | 100% | 96.45% | 93.33% | 100% | 100% | 0 |
| 44516 | RS Umum BKM | 11 | 2024 | 12-07-2024 | 90.24% | 96% | 100% | 88.89% | 100% | 0% | 69.08% | 100% | 99.31% | 93.36% | 100% | 100% | 0 |
| 44517 | RS Pertamina Hulu Rokan | 11 | 2024 | 12-10-2024 | 85.5% | 100% | 100% | 0% | 84.5% | 0% | 78.95% | 0% | 0% | 84.91% | 100% | 100% | 0 |
| 44518 | RS Tk. IV Pekanbaru | 11 | 2024 | 12-04-2024 | 92.5% | 100% | 100% | % | 94.03% | 0% | 100% | 100% | 98.71% | 80% | 100% | 100% | 0 |
| 44519 | RS Umum Daerah Dr Sadikin Kota Pariaman | 11 | 2024 | 12-09-2024 | 0% | 0% | 100% | 0% | 52% | 0% | 25% | 0% | 0% | 100% | 0% | 0% | 0 |
| 44520 | RS Umum Tere Margareth | 11 | 2024 | 12-08-2024 | 97.92% | 98% | 100% | 100% | 96.67% | 0% | 98.6% | 100% | 93.59% | 93.75% | 100% | 100% | 0 |
| 44521 | RS Ibu Anak Husada Bunda | 11 | 2024 | 12-09-2024 | 85% | 97% | 94.12% | 100% | 94.78% | 0% | 92.94% | 100% | 90.34% | 92.94% | 95.45% | 100% | 0 |
| 44522 | RS Umum Daerah Arifin Achmad | 11 | 2024 | 12-10-2024 | 95.79% | 99% | 99.98% | 0% | 75.01% | 0.13% | 91.24% | 100% | 94.6% | 100% | 100% | 100% | 0 |
| 44523 | RS Umum Latersia | 11 | 2024 | 12-09-2024 | 97.5% | 99% | 96% | 90% | 90% | 4% | 95% | 99% | 97% | 98% | 99% | 99% | 0 |
| 44524 | RS Ibu dan Anak Murni Teguh Rosiva | 11 | 2024 | 12-10-2024 | 87.11% | 100% | 100% | 0% | 73.87% | 3.7% | 85.19% | 100% | 99.17% | 0% | 99.18% | 100% | 0 |
| 44525 | RS Bhayangkara Padang | 11 | 2024 | 12-09-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 97.98% | 100% | 100% | 100% | 0 |
| 44526 | RS Umum Mutia Sari | 11 | 2024 | 12-10-2024 | 94.5% | 93% | 100% | 100% | 87.18% | 0% | 83.33% | 100% | 100% | 44.44% | 100% | 100% | 0 |
| 44527 | RS Umum Daerah Padang Pariaman | 11 | 2024 | 12-02-2024 | 85.5% | 86% | 100% | 88.89% | 94.5% | 4.76% | 94.55% | 100% | 94% | 91.67% | 100% | 100% | 0 |
| 44528 | RS Umum Daerah Rokan Hulu | 11 | 2024 | 12-05-2024 | 57.5% | 80% | 100% | 100% | 39.71% | 5.76% | 99.25% | 100% | 90.92% | 100% | 100% | 100% | 0 |
| 44529 | RS Umum Aisyiyah Padang | 11 | 2024 | 12-10-2024 | 90% | 100% | 100% | 0% | 62% | 6.06% | 55.17% | 100% | 97.74% | 100% | 100% | 0% | 0 |
| 44530 | RS TNI Tk. IV 01.07.03 | 11 | 2024 | 12-09-2024 | 97.5% | 98% | 100% | 100% | 100% | 0% | 96.73% | 100% | 65.19% | 88.89% | 100% | 100% | 0 |
| 44531 | RS Jiwa Bina Karsa Medan | 11 | 2024 | 12-10-2024 | 98.5% | 100% | 100% | 0% | 88.46% | 0% | 100% | 100% | 92.53% | 100% | 100% | 100% | 0 |
| 44532 | RS Khusus Ibu dan Anak Permata Hati | 11 | 2024 | 12-10-2024 | 99.5% | 100% | 100% | 100% | 98.33% | 97.8% | 100% | 100% | 95.91% | 100% | 100% | 100% | 0 |
| 44533 | RS Umum Daerah Raja Musa | 11 | 2024 | 12-05-2024 | 77.55% | 78% | 82.85% | 88% | 27.64% | 0% | 100% | 100% | 18.87% | 61.29% | 47.14% | 0% | 0 |
| 44534 | RS Ibu dan Anak Sukma Bunda | 11 | 2024 | 12-10-2024 | 94.5% | 97% | 100% | 100% | 72.6% | 2.04% | 94.81% | 100% | 95.75% | 89.43% | 100% | 100% | 0 |
| 44535 | RS Umum Pusat H. Adam Malik | 11 | 2024 | 12-10-2024 | 94.42% | 100% | 99.99% | 100% | 92.68% | 0% | 89.63% | 99.65% | 100% | 98.08% | 100% | 100% | 0 |
| 44536 | RS Ibu dan Anak Annisa Payakumbuh | 11 | 2024 | - | 95.45% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 44537 | RS Ibu Anak Norfa Husada | 11 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 44538 | RS Umum Daerah dr. Achmad Darwis | 11 | 2024 | 12-10-2024 | 99.09% | 97% | 100% | 100% | 77.44% | 0% | 97.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 44539 | RSUP Dr. M. Djamil | 11 | 2024 | 12-10-2024 | 92.05% | 99% | 100% | 84.21% | 89.77% | 5.33% | 86.08% | 92.64% | 99.9% | 100% | 100% | 100% | 0 |
| 44540 | RS Umum Sri Ratu | 11 | 2024 | 12-10-2024 | 94.55% | 97% | 100% | 100% | 100% | 0% | 97.63% | 100% | 97.38% | 0% | 100% | 0% | 0 |
| 44541 | RS Umum Hermina Padang | 11 | 2024 | 12-10-2024 | 93.53% | 96% | 99.74% | 100% | 80.48% | 12.16% | 95.7% | 100% | 100% | 0% | 100% | 100% | 0 |
| 44542 | RS Jiwa Tampan | 11 | 2024 | 12-09-2024 | 87.7% | 96% | 99.88% | 0% | 60.3% | 0% | 78.74% | 100% | 99.4% | 0% | 100% | 100% | 0 |
| 44543 | RS Khusus Gigi dan Mulut Baiturrahmah | 11 | 2024 | 01-01-1970 | 86.92% | 89% | 100% | 0% | 85.79% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 44544 | RS Umum Daerah Dr H Abdul Moeloek | 11 | 2024 | 12-10-2024 | 88.71% | 90% | 69.72% | 50% | 18.15% | 4.92% | 43.71% | 100% | 99.82% | 84.85% | 58.59% | 100% | 0 |
| 44545 | RS Orthopedi Siaga Raya | 11 | 2024 | 12-09-2024 | 97.69% | 95% | 100% | % | 95.67% | 2.33% | 72.36% | 100% | 97.65% | 87.5% | 100% | 100% | 0 |
| 44546 | RS Umum Surya Asih | 11 | 2024 | 12-07-2024 | 97.5% | 97% | 100% | 100% | 87.78% | 0% | 86.49% | 100% | 92.03% | 85.83% | 100% | 100% | 0 |
| 44547 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 11 | 2024 | 12-10-2024 | 69.96% | 86% | 0% | 0% | 84.62% | 2.03% | 82.72% | 100% | 82.4% | 0% | 96.7% | 0% | 0 |
| 44548 | RS Khusus Bedah THT Yayasan Yurino | 11 | 2024 | 12-06-2024 | 100% | 100% | 100% | 0% | 90% | 0% | 100% | 0% | 98% | 100% | 100% | 100% | 0 |
| 44549 | Rumkital dr. Midiyato Suratani | 11 | 2024 | 12-10-2024 | 95% | 95% | 100% | 100% | 98.12% | 1.94% | 86.82% | 100% | 5.68% | 80% | 100% | 100% | 0 |
| 44550 | RS Umum Daerah Bandar Negara Husada | 11 | 2024 | 12-10-2024 | 98.04% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.56% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.