Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 44551 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 11 | 2024 | 12-02-2024 | 100% | 100% | 100% | % | 100% | % | 75.81% | 100% | 99.87% | 100% | 100% | 0% | 0 |
| 44552 | RS Umum Haji Kamino | 11 | 2024 | 12-09-2024 | 90.92% | 100% | 100% | 100% | 79.79% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 44553 | RS Umum Medistra | 11 | 2024 | 12-09-2024 | 88.5% | 100% | 100% | 0% | 82.62% | 7.58% | 44.05% | 95.53% | 94.33% | 100% | 100% | 100% | 0 |
| 44554 | RS Umum Santa Elisabeth Batam Kota | 11 | 2024 | 12-10-2024 | 87.88% | 100% | 100% | 100% | 90.64% | 0% | 96.47% | 100% | 99.71% | 80.77% | 100% | 100% | 0 |
| 44555 | RS Umum Graha Hermine | 11 | 2024 | 12-05-2024 | 97% | 100% | 100% | 95.52% | 87.48% | 0% | 89.36% | 100% | 94.73% | 87.5% | 100% | 88.89% | 0 |
| 44556 | RS Umum Daerah Zainal Abidin Pagar Alam | 11 | 2024 | 12-05-2024 | 91.36% | 100% | 100% | 100% | 86.15% | 0% | 100% | 100% | 90.4% | 100% | 100% | 100% | 0 |
| 44557 | RS Umum Daerah Ahmad Yani Metro | 11 | 2024 | 12-10-2024 | 98.01% | 94% | 99.83% | 0% | 69% | 0% | 96.27% | 100% | 96.43% | 100% | 100% | 100% | 0 |
| 44558 | RS Bakti Timah Sungailiat | 11 | 2024 | 12-03-2024 | 100% | 100% | 100% | 0% | 74.88% | 0% | 96.36% | 0% | 100% | 100% | 100% | 0% | 0 |
| 44559 | RS Ibu dan Anak Griya Medika Batam | 11 | 2024 | 01-01-1970 | 94% | 100% | 100% | 85.71% | 88.89% | 4.65% | 91.77% | 100% | 84.93% | 82.93% | 100% | 100% | 0 |
| 44560 | RS Umum Daerah Embung Fatimah Kota Batam | 11 | 2024 | 12-06-2024 | 59.26% | 94% | 100% | 0% | 77.27% | 12.71% | 91.39% | 100% | 86.3% | 0% | 100% | 100% | 0 |
| 44561 | RS Umum Yukum Medical Centre | 11 | 2024 | 12-10-2024 | 97.53% | 98% | 99.46% | 100% | 100% | 0% | 96.91% | 100% | 100% | 93.1% | 100% | 100% | 0 |
| 44562 | RS Umum Permata Hati Metro | 11 | 2024 | 12-10-2024 | 90% | 93% | 97.6% | 85% | 93.75% | 8.33% | 100% | 100% | 100% | 100% | 97.96% | 100% | 0 |
| 44563 | RS Umum Awal Bros Batam | 11 | 2024 | 12-10-2024 | 83.39% | 100% | 100% | 100% | 97.36% | 4.41% | 76.59% | 100% | 99.09% | 100% | 100% | 100% | 0 |
| 44564 | RS Umum Penawar Medika | 11 | 2024 | 12-05-2024 | 85% | 89% | 92.19% | 0% | 93.75% | 0% | 96.88% | 100% | 96.09% | 96.88% | 92.19% | 100% | 0 |
| 44565 | RS Ibu dan Anak Anugerah Medical Center Metro | 11 | 2024 | 12-09-2024 | 95.5% | 100% | 100% | 100% | 88.24% | 0% | 97.71% | 100% | 99.7% | 100% | 100% | 100% | 0 |
| 44566 | RS Umum Daerah Raja Ahmad Tabib | 11 | 2024 | 12-10-2024 | 86.71% | 100% | 100% | 0% | 73.53% | 0% | 87.99% | 100% | 100% | 0% | 100% | 0% | 0 |
| 44567 | RS Airan Raya | 11 | 2024 | 12-06-2024 | 91% | 98% | 100% | 0% | 88.89% | 2.44% | 71.82% | 100% | 93.1% | 88.51% | 99.47% | 100% | 0 |
| 44568 | RS Umum Gandaria | 11 | 2024 | 02-07-2025 | 75% | 78% | 86% | 0% | 95.83% | 0% | 0% | 100% | 100% | 0% | 0% | 100% | 0 |
| 44569 | RS Ibu dan Anak Asih Kota Metro | 11 | 2024 | 12-09-2024 | 93.5% | 98% | 100% | 100% | 89.97% | 0% | 100% | 100% | 94.21% | 100% | 100% | 100% | 0 |
| 44570 | RS Umum Soedarsono Darmosoewito | 11 | 2024 | 12-10-2024 | 99% | 100% | 100% | 0% | 83.18% | 0% | 77.86% | 100% | 93.13% | 100% | 100% | 100% | 0 |
| 44571 | RS Umum Islam Metro | 11 | 2024 | 12-10-2024 | 98.63% | 98% | 97.06% | 0% | 97.89% | 0% | 97.81% | 100% | 92.09% | 83.33% | 100% | 80% | 0 |
| 44572 | RS Umum Muhammadiyah Metro | 11 | 2024 | 12-10-2024 | 95.45% | 100% | 100% | 0% | 99.29% | 0% | 78.55% | 89.68% | 75% | 96.77% | 100% | 100% | 0 |
| 44573 | RS Azizah | 11 | 2024 | 12-10-2024 | 86.67% | 87% | 100% | 100% | 89.21% | 0% | 83.07% | 100% | 95.61% | 97.37% | 100% | 100% | 0 |
| 44574 | RS Umum Agung | 11 | 2024 | 12-07-2024 | 82.2% | 94% | 88.78% | 0% | 75.29% | 6.98% | 83.07% | 100% | 90.4% | 66.67% | 95.56% | 100% | 0 |
| 44575 | RS Umum Daerah Kota Tanjung Pinang | 11 | 2024 | 01-01-1970 | 88% | 100% | 100% | 52.94% | 84.34% | 0% | 83.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 44576 | RS Ibu dan Anak Frisdhy Angel | 11 | 2024 | 12-09-2024 | 90.5% | 100% | 100% | 0% | 89.53% | 0% | 88.89% | 100% | 100% | 100% | 100% | 0% | 0 |
| 44577 | RS Panti Secanti | 11 | 2024 | 12-10-2024 | 96.52% | 97% | 100% | 100% | 95.86% | 0% | 57.14% | 100% | 87.38% | 100% | 100% | 100% | 0 |
| 44578 | RS Griya Medika Dompet Dhuafa | 11 | 2024 | - | 95% | 96% | 98.33% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 93.75% | 100% | 0 |
| 44579 | RS Umum Camatha Sahidya | 11 | 2024 | 12-09-2024 | 94% | 94% | 100% | 100% | 87.82% | 0% | 84.98% | 100% | 100% | 0% | 100% | 100% | 0 |
| 44580 | RS Umum Daerah Menggala Tulang Bawang | 11 | 2024 | 12-09-2024 | 90.5% | 88% | 100% | 0% | 95.17% | 6.17% | 96.47% | 100% | 85.82% | 90.91% | 93.75% | 0% | 0 |
| 44581 | RS Umum Gladish Medical Center | 11 | 2024 | 12-10-2024 | 100% | 87% | 100% | 0% | 100% | 0% | 70.75% | 100% | 93.37% | 100% | 100% | 100% | 0 |
| 44582 | RS Umum Daerah Depati Bahrin | 11 | 2024 | 12-06-2024 | 89.91% | 100% | 100% | 100% | 95.63% | 0% | 94.95% | 100% | 100% | 83.03% | 100% | 100% | 0 |
| 44583 | RS Umum Prikasih | 11 | 2024 | 12-05-2024 | 90.02% | 100% | 100% | 0% | 44.65% | 19.23% | 77.83% | 100% | 98.07% | 100% | 99.82% | 100% | 0 |
| 44584 | RS Umum Daerah Drs. H. Abu Hanifah | 11 | 2024 | 12-10-2024 | 75% | 86% | 100% | 100% | 92% | 0% | 100% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 44585 | RS Rafflesia Bengkulu | 11 | 2024 | 12-10-2024 | 80.22% | 84% | 99.83% | 100% | 100% | 3.33% | 73.95% | 100% | 93.33% | 85% | 100% | 100% | 0 |
| 44586 | RS Siloam Bangka | 11 | 2024 | 12-09-2024 | 94.96% | 100% | 100% | 50% | 50% | 0% | 83.51% | 100% | 100% | 77.78% | 100% | 100% | 0 |
| 44587 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 11 | 2024 | 12-10-2024 | 84.35% | 99% | 100% | 100% | 86.57% | 4.08% | 76.4% | 0% | 86.73% | 0% | 100% | 100% | 0 |
| 44588 | RS Khusus Ibu dan Anak Brawijaya | 11 | 2024 | 12-10-2024 | 87.33% | 100% | 99.47% | 100% | 97.22% | 0% | 75.97% | 100% | 99.85% | 80% | 100% | 100% | 0 |
| 44589 | RS Natar Medika | 11 | 2024 | 12-10-2024 | 92.11% | 99% | 100% | 80% | 91.62% | 25% | 94.16% | 100% | 99.47% | 100% | 100% | 100% | 0 |
| 44590 | RS Artha Bunda | 11 | 2024 | 11-11-2024 | 95% | 100% | 100% | 93% | 89% | 3.45% | 91.5% | 100% | 90% | 87.5% | 100% | 86% | 0 |
| 44591 | RS Pratama Bangka Tengah | 11 | 2024 | 12-05-2024 | 76.54% | 91% | 100% | 0% | 98.17% | 0% | 100% | 100% | 89.01% | 100% | 100% | 0% | 0 |
| 44592 | RS Umum Daerah Demang Sepulau Raya | 11 | 2024 | 12-10-2024 | 100% | 100% | 100% | 0% | 63.18% | 0% | 91.61% | 100% | 92.97% | 100% | 100% | 60% | 0 |
| 44593 | RS Umum Bhakti Timah | 11 | 2024 | 12-05-2024 | 98.25% | 100% | 100% | 80% | 85% | 0% | 89.7% | 100% | 92.48% | 80% | 100% | 100% | 0 |
| 44594 | RS Bhayangkara Polda Kep. Bangka Belitung | 11 | 2024 | 12-02-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 44595 | RS Umum Jakarta Medical Center (JMC) | 11 | 2024 | 12-10-2024 | 95% | 93% | 93.75% | 16.95% | 93.75% | 0.35% | 97.66% | 92.22% | 95.96% | 83.33% | 97.66% | 100% | 0 |
| 44596 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 11 | 2024 | 11-11-2024 | 89% | 100% | 100% | 93.33% | 82.04% | 3.33% | 94.02% | 100% | 100% | 85% | 100% | 100% | 0 |
| 44597 | RS Umum Daerah Kab. Bangka Selatan | 11 | 2024 | 12-10-2024 | 96% | 100% | 100% | 100% | 97.21% | 0% | 95.28% | 100% | 89.25% | 80% | 100% | 100% | 0 |
| 44598 | RS Budi Medika | 11 | 2024 | 01-01-1970 | 93.81% | 95% | 100% | 100% | 79% | 1.74% | 100% | 100% | 89.08% | 84.78% | 97.56% | 100% | 0 |
| 44599 | RS Umum Daerah Kriopanting Payung | 11 | 2024 | 12-05-2024 | 92.5% | 99% | 100% | 0% | 94.04% | 0% | 85.71% | 100% | 98.64% | 100% | 100% | 100% | 0 |
| 44600 | RS Bakti Timah Pangkalpinang | 11 | 2024 | 12-05-2024 | 89.28% | 86% | 100% | 100% | 76.97% | 0% | 87.88% | 100% | 81.97% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.