Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 44601 | RS Umum Daerah Pringsewu | 11 | 2024 | 12-09-2024 | 85.44% | 100% | 100% | 0% | 80.16% | 0% | 98.84% | 100% | 81.71% | 91.67% | 100% | 100% | 0 |
| 44602 | RS Umum Aulia | 11 | 2024 | 12-06-2024 | 88.5% | 100% | 100% | 100% | 93.9% | 100% | 100% | 100% | 97.04% | 100% | 100% | 100% | 0 |
| 44603 | RS Umum Daerah Muhammad Zein | 11 | 2024 | 12-10-2024 | 69.5% | 97% | 100% | 0% | 33.94% | 0% | 98.94% | 100% | 99.41% | 0% | 100% | 0% | 0 |
| 44604 | RS Umum Az - Zahra | 11 | 2024 | 12-10-2024 | 100% | 100% | 100% | 100% | 78.24% | 0% | 47.68% | 100% | 88.85% | 84% | 100% | 100% | 0 |
| 44605 | RS Umum Daerah Depati Hamzah | 11 | 2024 | 12-09-2024 | 97.86% | 100% | 100% | 100% | 77.33% | 0% | 100% | 99.39% | 99.66% | 100% | 100% | 0% | 0 |
| 44606 | RS Ibu Anak Puri Adhya Paramita | 11 | 2024 | 12-10-2024 | 88.31% | 97% | 100% | 100% | 98.95% | 1.37% | 92.91% | 100% | 100% | 100% | 100% | 100% | 0 |
| 44607 | RS Primaya Bhakti Wara | 11 | 2024 | 12-09-2024 | 91.91% | 99% | 100% | 100% | 99.82% | 0.79% | 98.92% | 100% | 100% | 81.67% | 72.56% | 100% | 0 |
| 44608 | RS Ibu dan Anak Rona | 11 | 2024 | 12-07-2024 | 96.3% | 100% | 100% | 100% | 94.47% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 44609 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 11 | 2024 | 12-06-2024 | 95.25% | 100% | 100% | 100% | 86.06% | 0.27% | 87.94% | 98.51% | 100% | 46.67% | 100% | 100% | 0 |
| 44610 | RS Ibu dan Anak Brawijaya Durentiga | 11 | 2024 | 12-10-2024 | 92.9% | 100% | 100% | 0% | 55.5% | 0% | 72.09% | 100% | 98.47% | 90% | 100% | 100% | 0 |
| 44611 | RS Umum Kartini | 11 | 2024 | 12-09-2024 | 96.88% | 100% | 100% | 100% | 74.49% | 2.5% | 89.09% | 100% | 88.83% | 80% | 100% | 80% | 0 |
| 44612 | RS Ibu dan Anak Dzakirah | 11 | 2024 | 12-09-2024 | 98% | 100% | 100% | 100% | 98.48% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 44613 | RS Ibu Anak Puti Bungsu | 11 | 2024 | 12-09-2024 | 94.39% | 97% | 98.65% | 100% | 97.15% | 0% | 95.94% | 0% | 100% | 100% | 100% | 100% | 0 |
| 44614 | RS Umum Daerah DR. Eko Maulana Ali | 11 | 2024 | 12-04-2024 | 98.5% | 98% | 98% | 0% | 96% | 0% | 99% | 100% | 100% | 65.45% | 95.5% | 0% | 0 |
| 44615 | RS Badan Pengusahaan Batam | 11 | 2024 | 12-09-2024 | 88.21% | 100% | 100% | 100% | 89.68% | 0% | 94.25% | 97.9% | 89.68% | 95.24% | 100% | 100% | 0 |
| 44616 | RS Medika Insani | 11 | 2024 | 12-05-2024 | 95.5% | 93% | 100% | 100% | 72.88% | 0% | 20.44% | 100% | 97.73% | 100% | 100% | 100% | 0 |
| 44617 | RS Umum Daerah Batin Mangunang | 11 | 2024 | 12-10-2024 | 85% | 100% | 100% | 0% | 90% | 0% | 85% | 100% | 88.78% | 100% | 100% | 0% | 0 |
| 44618 | RS Tk. IV Bengkulu | 11 | 2024 | 12-05-2024 | 100% | 100% | 100% | 100% | 97.26% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 44619 | RS Umum Daerah Sjafrie Rachman Puding Besar | 11 | 2024 | 12-03-2024 | 95.14% | 100% | 100% | 0% | 93.43% | 0% | 100% | 100% | 95.71% | 97.56% | 100% | 100% | 0 |
| 44620 | RS Umum Harapan Bunda Batam | 11 | 2024 | 12-12-2024 | 94.74% | 100% | 100% | 100% | 98.78% | 100% | 59.76% | 96.97% | 83.21% | 80% | 100% | 100% | 0 |
| 44621 | RS Umum Tria Dipa | 11 | 2024 | 12-08-2024 | 99.07% | 97% | 100% | 100% | 80.5% | 0% | 50.43% | 100% | 98.66% | 66.67% | 100% | 100% | 0 |
| 44622 | RS Umum Islam Asy-Syifaa Bandar Jaya | 11 | 2024 | 12-08-2024 | 87.01% | 89% | 99.95% | 100% | 80.52% | 4.74% | 52.17% | 90% | 94.07% | 75% | 100% | 100% | 0 |
| 44623 | RS Umum Daerah dr. H. Marsidi Judono | 11 | 2024 | 12-10-2024 | 90% | 95% | 100% | 0% | 75.55% | 0.5% | 100% | 100% | 0% | 80% | 98% | 100% | 0 |
| 44624 | RS Umum Santa Elisabeth Batam | 11 | 2024 | 12-10-2024 | 90.73% | 96% | 100% | 100% | 75.2% | 0.52% | 99.68% | 100% | 97.65% | 68.75% | 100% | 100% | 0 |
| 44625 | RS Candimas Medical Center | 11 | 2024 | 12-10-2024 | 92.5% | 98% | 92.74% | 100% | 88.38% | 1.23% | 90.73% | 100% | 99.94% | 60% | 96.77% | 100% | 0 |
| 44626 | RS Umum Almah | 11 | 2024 | 12-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 44627 | RS Gigi dan Mulut Univ. Prof. Moestopo | 11 | 2024 | 12-10-2024 | 86% | 88% | 100% | 0% | 94.99% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 44628 | RS Umum Daerah Natuna | 11 | 2024 | 12-08-2024 | 89.45% | 96% | 90.85% | 100% | 65.68% | 0% | 98.31% | 100% | 94.07% | 100% | 72.64% | 100% | 0 |
| 44629 | RS Ibu Anak Hidayah Ibu | 11 | 2024 | 12-09-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 97.77% | 100% | 100% | 100% | 0 |
| 44630 | RS Utama | 11 | 2024 | 12-10-2024 | 94.75% | 91% | 92.21% | 100% | 95.54% | 0% | 100% | 100% | 0% | 95.65% | 100% | 100% | 0 |
| 44631 | RS Umum Daerah Encik Mariyam | 11 | 2024 | 12-10-2024 | 0% | 0% | 100% | 37.5% | 91.45% | 0% | 93.87% | 100% | 98.01% | 90% | 92.59% | 0% | 0 |
| 44632 | RS Maria Regina | 11 | 2024 | 12-10-2024 | 90% | 85% | 100% | 100% | 94.32% | 0% | 100% | 100% | 95% | 100% | 100% | 100% | 0 |
| 44633 | RS Umum Arsani | 11 | 2024 | 12-04-2024 | 97.5% | 95% | 100% | 94.12% | 97.89% | 0% | 100% | 95.51% | 99.9% | 99.11% | 100% | 100% | 0 |
| 44634 | RS Umum Zahirah | 11 | 2024 | 12-10-2024 | 73.59% | 100% | 100% | 50% | 85.53% | 1.69% | 78.82% | 100% | 87.64% | 83.87% | 97.17% | 83.33% | 0 |
| 44635 | RS Umum HI. Muhammad Yusuf | 11 | 2024 | 12-07-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 44636 | RS Umum Bakti Timah Muntok | 11 | 2024 | 12-05-2024 | 86.46% | 86% | 100% | 100% | 100% | 0% | 59.86% | 100% | 83.37% | 80% | 100% | 0% | 0 |
| 44637 | RS Gunung Manik | 11 | 2024 | 12-09-2024 | 100% | 100% | 100% | 0% | 87.79% | 0% | 82.35% | 100% | 100% | 100% | 100% | 0% | 0 |
| 44638 | RS Umum Daerah Palmatak | 11 | 2024 | 01-01-1970 | 95.45% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 44639 | RS Umum Handayani | 11 | 2024 | 12-05-2024 | 89% | 95% | 99.22% | 0% | 93.75% | 1.2% | 86.72% | 100% | 94.67% | 84.38% | 100% | 100% | 0 |
| 44640 | RS Umum Mitra Husada | 11 | 2024 | 12-09-2024 | 62.7% | 98% | 98.86% | 65.62% | 48.53% | 39.17% | 96.73% | 100% | 84.53% | 91.18% | 99.77% | 100% | 0 |
| 44641 | RS Umum Kartini | 11 | 2024 | 12-03-2024 | 95% | 100% | 99.42% | 96.55% | 93.58% | 0% | 92.11% | 100% | 95.35% | 91.67% | 100% | 87.5% | 0 |
| 44642 | RS Umum Daerah Sejiran Setason | 11 | 2024 | 12-08-2024 | 82.16% | 83% | 100% | 100% | 100% | 100% | 100% | 100% | 97.27% | 0% | 100% | 100% | 0 |
| 44643 | RS Umum Daerah May Jen HM Ryacudu | 11 | 2024 | 12-09-2024 | 85.43% | 100% | 100% | 0% | 83.61% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 44644 | RS Umum Budi Kemuliaan Batam | 11 | 2024 | 12-06-2024 | 98.1% | 100% | 100% | 100% | 90.8% | 0% | 88.52% | 96.67% | 98.12% | 38.1% | 100% | 100% | 0 |
| 44645 | RS Umum Daerah Kepulauan Seribu | 11 | 2024 | 12-03-2024 | 96% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 98.67% | 100% | 100% | 100% | 0 |
| 44646 | RS Bhayangkara Jitra Kota Bengkulu | 11 | 2024 | 12-09-2024 | 85% | 90% | 100% | 100% | 51.83% | 0% | 42.91% | 100% | 100% | 100% | 100% | 100% | 0 |
| 44647 | RS Ketergantungan Obat | 11 | 2024 | 12-10-2024 | 91.32% | 100% | 100% | 0% | 93.49% | 0% | 74.77% | 100% | 99.18% | 75.86% | 97.42% | 100% | 0 |
| 44648 | RS Bhayangkara Batam Polda Kepri | 11 | 2024 | 12-05-2024 | 93.88% | 100% | 100% | 100% | 89.09% | 3.03% | 100% | 100% | 100% | 100% | 16.18% | 0% | 0 |
| 44649 | RS Jiwa Daerah Provinsi Lampung | 11 | 2024 | 12-09-2024 | 91.11% | 92% | 100% | 0% | 83% | 0% | 90% | 98% | 96% | 90% | 90% | 100% | 0 |
| 44650 | RS Ibu dan Anak Bunda Asy Syifa | 11 | 2024 | 12-06-2024 | 94.29% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 90.55% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.