Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 56901 | RS Umum Daerah Muhammad Zein | 4 | 2024 | 05-10-2024 | 50.5% | 90% | 100% | 0% | 2.42% | 0% | 100% | 100% | 99.12% | 65% | 100% | 0% | 0 |
| 56902 | RS Umum Jakarta Medical Center (JMC) | 4 | 2024 | 05-10-2024 | 97.5% | 100% | 93.85% | 50% | 100% | 20% | 100% | 90.91% | 100% | 64.58% | 90% | 100% | 0 |
| 56903 | RS Umum Daerah Kota Tanjung Pinang | 4 | 2024 | 01-01-1970 | 96% | 98% | 100% | 0% | 84.42% | 0% | 89.87% | 100% | 99.81% | 100% | 100% | 100% | 0 |
| 56904 | RS Umum AL Cilandak | 4 | 2024 | 07-10-2024 | 100% | 100% | 100% | 100% | 71.56% | 2.68% | 94.22% | 100% | 94.88% | 89.09% | 100% | 100% | 0 |
| 56905 | RS Pratama Bangka Tengah | 4 | 2024 | 05-06-2024 | 100% | 100% | 100% | 0% | 97.28% | 0% | 100% | 100% | 87.68% | 100% | 100% | 0% | 0 |
| 56906 | RS Umum Penawar Medika | 4 | 2024 | 05-03-2024 | 84.5% | 91% | 85.16% | 0% | 85.94% | 0% | 93.75% | 100% | 88.28% | 90.62% | 58.59% | 100% | 0 |
| 56907 | RS Ibu dan Anak Mutiara Hati | 4 | 2024 | 05-06-2024 | 100% | 100% | 100% | 100% | 100% | 100% | 98.33% | 100% | 100% | 50% | 100% | 91.67% | 0 |
| 56908 | RS Bedah Siloam Asri | 4 | 2024 | 05-11-2024 | 90.32% | 99% | 100% | 0% | 62.91% | 2.35% | 60.07% | 100% | 100% | 100% | 97.26% | 100% | 0 |
| 56909 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 4 | 2024 | 05-07-2024 | 94.95% | 100% | 100% | 0% | 85.8% | 100% | 88.4% | 100% | 100% | 55.79% | 100% | 100% | 0 |
| 56910 | RS Umum Pertamina-Bintang Amin Lampung | 4 | 2024 | 05-10-2024 | 81% | 88% | 91.3% | 100% | 64.82% | 1.67% | 78.29% | 100% | 94.5% | 100% | 89.24% | 100% | 0 |
| 56911 | RS Ibu dan Anak Santa Anna | 4 | 2024 | 05-10-2024 | 80.14% | 97% | 100% | 25% | 100% | 0% | 52.06% | 100% | 71.6% | 78% | 100% | 100% | 0 |
| 56912 | RS Khusus Bedah THT Yayasan Yurino | 4 | 2024 | 05-07-2024 | 100% | 100% | 100% | 0% | 76.92% | 0% | 100% | 0% | 100% | 100% | 0% | 100% | 0 |
| 56913 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 4 | 2024 | 05-10-2024 | 89% | 100% | 100% | 93.33% | 83.49% | 3.33% | 85.66% | 100% | 100% | 85% | 100% | 100% | 0 |
| 56914 | RS Griya Medika Dompet Dhuafa | 4 | 2024 | - | 97.5% | 98% | 100% | 100% | 93.33% | 0% | 90.91% | 100% | 95.89% | 100% | 89.74% | 89.29% | 0 |
| 56915 | RS Umum Aulia | 4 | 2024 | 07-09-2024 | 85% | 100% | 100% | 100% | 83.2% | 4.59% | 100% | 100% | 93.74% | 76.83% | 100% | 100% | 0 |
| 56916 | RS Hermina Lampung | 4 | 2024 | 05-05-2024 | 90.22% | 92% | 100% | 100% | 84% | 0.79% | 88.89% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 56917 | RS Umum Daerah Demang Sepulau Raya | 4 | 2024 | 05-10-2024 | 100% | 98% | 100% | 0% | 50% | 0% | 68.08% | 100% | 93.02% | 80% | 100% | 100% | 0 |
| 56918 | RS Bhayangkara Polda Lampung | 4 | 2024 | 01-07-2026 | 100% | 99% | 96.67% | 100% | 100% | 0% | 80% | 100% | 98.89% | 97.75% | 100% | 100% | 0 |
| 56919 | RS Santa Elisabeth Sei Lekop | 4 | 2024 | 01-01-1970 | 86.65% | 99% | 100% | 75% | 78.21% | 4.76% | 79.21% | 98.68% | 88.02% | 77.55% | 100% | 95.1% | 0 |
| 56920 | RS Umum Daerah Sukadana | 4 | 2024 | 05-11-2024 | 90% | 93% | 100% | 0% | 72.51% | 0% | 95.85% | 100% | 96.91% | 92.59% | 93.4% | 100% | 0 |
| 56921 | RS Umum Surya Asih | 4 | 2024 | 05-05-2024 | 95.5% | 98% | 100% | 100% | 72% | 0% | 89.54% | 100% | 90.75% | 84.85% | 100% | 100% | 0 |
| 56922 | RS Ibu Anak Puri Adhya Paramita | 4 | 2024 | 05-10-2024 | 92.64% | 87% | 96.86% | 100% | 97.33% | 2.63% | 71.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56923 | RS Umum MMC | 4 | 2024 | 05-08-2024 | 86% | 100% | 100% | 100% | 97.64% | 5.38% | 61.6% | 68.75% | 99.99% | 50% | 100% | 100% | 0 |
| 56924 | RS Ibu dan Anak Mutiara Putri | 4 | 2024 | 05-07-2024 | 93.79% | 96% | 100% | 100% | 97.14% | 0% | 87% | 100% | 91.33% | 88.89% | 100% | 0% | 0 |
| 56925 | RS Umum Gladish Medical Center | 4 | 2024 | 05-10-2024 | 80.96% | 90% | 100% | 0% | 100% | 0% | 81.25% | 100% | 100% | 100% | 92.78% | 100% | 0 |
| 56926 | RS Umum Daerah Kab. Bangka Selatan | 4 | 2024 | 05-09-2024 | 93.8% | 92% | 98.91% | 0% | 84.91% | 0% | 99.19% | 100% | 88.55% | 80% | 100% | 100% | 0 |
| 56927 | RS Hj. Bunda Halimah | 4 | 2024 | 05-10-2024 | 89.5% | 82% | 100% | 80% | 86.09% | 0% | 70.21% | 100% | 90.42% | 78.57% | 100% | 93.33% | 0 |
| 56928 | RS Ibu dan Anak Puri Betik Hati | 4 | 2024 | 05-08-2024 | 94.95% | 96% | 99.75% | 100% | 71.43% | 0% | 84.62% | 100% | 88.77% | 100% | 100% | 100% | 0 |
| 56929 | RS Budi Medika | 4 | 2024 | 01-01-1970 | 87.44% | 89% | 100% | 100% | 81.42% | 100% | 81% | 100% | 97.94% | 82% | 91.95% | 90.91% | 0 |
| 56930 | RS Umum Mitra Husada | 4 | 2024 | 05-10-2024 | 52.89% | 97% | 96.55% | 58.62% | 81.3% | 25.83% | 91.53% | 100% | 91.39% | 25% | 98.27% | 100% | 0 |
| 56931 | RS Umum Pusat Pertamina | 4 | 2024 | 05-08-2024 | 92.78% | 100% | 100% | 100% | 64.22% | 0% | 57.16% | 100% | 92.82% | 85.84% | 100% | 100% | 0 |
| 56932 | RS Tk. IV Bengkulu | 4 | 2024 | 06-06-2024 | 99.5% | 100% | 99.46% | 100% | 99.09% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56933 | RS Siloam Bangka | 4 | 2024 | 05-10-2024 | 93.32% | 100% | 99.05% | 14.29% | 49% | 0% | 79.41% | 97.66% | 100% | 80% | 100% | 0% | 0 |
| 56934 | RS Umum Daerah Tanjung Batu Kundur | 4 | 2024 | 09-08-2024 | 77.18% | 78% | 100% | 0% | 100% | 0% | 100% | 100% | 96.54% | 100% | 100% | 0% | 0 |
| 56935 | RS Umum Gandaria | 4 | 2024 | 10-03-2024 | 50% | 50% | 100% | 100% | 99.38% | 0% | 62.5% | 100% | 76.92% | 66.67% | 100% | 71.43% | 0 |
| 56936 | RS Ibu dan Anak Rona | 4 | 2024 | 05-10-2024 | 92.61% | 100% | 100% | 0% | 92.66% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 56937 | RS Umum Urip Sumoharjo | 4 | 2024 | 05-08-2024 | 88.75% | 100% | 99.84% | 0% | 85.09% | 0% | 100% | 93.64% | 98.5% | 100% | 100% | 89.4% | 0 |
| 56938 | RS Jiwa Soeprapto Provinsi Bengkulu | 4 | 2024 | 05-07-2024 | 90.71% | 96% | 100% | 0% | 91.67% | 0% | 95.19% | 0% | 98.45% | 100% | 100% | 0% | 0 |
| 56939 | RS Umum Daerah Kriopanting Payung | 4 | 2024 | 05-07-2024 | 88.5% | 99% | 100% | 0% | 90.27% | 0% | 86.59% | 100% | 92.93% | 100% | 100% | 0% | 0 |
| 56940 | RS Ibu dan Anak Bunda | 4 | 2024 | 05-08-2024 | 98.08% | 100% | 100% | 62.16% | 95.87% | 28.57% | 96.6% | 100% | 97.03% | 97.04% | 100% | 100% | 0 |
| 56941 | RS Umum Mutiara Bunda | 4 | 2024 | 05-07-2024 | 100% | 100% | 100% | 100% | 99.57% | 0.5% | 96% | 100% | 100% | 92.31% | 97.56% | 100% | 0 |
| 56942 | RSUP Fatmawati | 4 | 2024 | 07-10-2024 | 78.79% | 90% | 99.52% | 100% | 46.84% | 2.14% | 75.17% | 99.93% | 91.17% | 100% | 100% | 100% | 0 |
| 56943 | RS Mata Lampung Eye Center (LEC) | 4 | 2024 | 01-01-1970 | 90% | 94% | 99.5% | 0% | 97.5% | 0% | 99% | 0% | 95.5% | 100% | 100% | 100% | 0 |
| 56944 | RS Umum Az - Zahra | 4 | 2024 | 05-09-2024 | 100% | 100% | 100% | 100% | 74.95% | 0% | 29.22% | 100% | 94.08% | 68.57% | 100% | 100% | 0 |
| 56945 | RS Siti Khodijah | 4 | 2024 | 05-09-2024 | 86% | 100% | 100% | 100% | 73.87% | 7.69% | 83.06% | 100% | 88.29% | 80% | 100% | 100% | 0 |
| 56946 | RS Umum Daerah Alimuddin Umar | 4 | 2024 | 05-10-2024 | 90.01% | 97% | 100% | 100% | 95.41% | 0% | 97% | 100% | 90.66% | 100% | 100% | 100% | 0 |
| 56947 | RS Bakti Timah Pangkalpinang | 4 | 2024 | 05-08-2024 | 90.3% | 89% | 100% | 100% | 75.63% | 0% | 91.13% | 100% | 80.97% | 100% | 100% | 100% | 0 |
| 56948 | RS Belleza Kedaton Bandar Lampung | 4 | 2024 | 05-08-2024 | 100% | 100% | 76.97% | 100% | 77.68% | 12.5% | 93.07% | 100% | 67.46% | 59.46% | 94.53% | 77.14% | 0 |
| 56949 | RS Umum Daerah Tarempa | 4 | 2024 | 07-10-2024 | 90.5% | 87% | 100% | 100% | 93.1% | 0% | 88.18% | 94.44% | 100% | 87.56% | 71.79% | 100% | 0 |
| 56950 | RS Umum Graha Husada | 4 | 2024 | 05-08-2024 | 80% | 90% | 100% | 100% | 76% | 0% | 100% | 100% | 94.91% | 91.67% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.