Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 57101 | RS Umum Yukum Medical Centre | 5 | 2024 | 06-07-2024 | 98.75% | 97% | 100% | 100% | 89.46% | 0% | 76.47% | 97.75% | 100% | 77.78% | 99.69% | 100% | 0 |
| 57102 | RS Umum Kartini | 5 | 2024 | 06-05-2024 | 90.5% | 100% | 100% | 96.43% | 99.14% | 2.94% | 94% | 100% | 92.67% | 89.83% | 100% | 88% | 0 |
| 57103 | RS Umum Harapan Bunda Batam | 5 | 2024 | 06-10-2024 | 96.79% | 100% | 100% | 100% | 85.83% | 0% | 66.32% | 97.24% | 65.72% | 80.65% | 100% | 100% | 0 |
| 57104 | RS Umum Daerah Ahmad Yani Metro | 5 | 2024 | 06-10-2024 | 97.2% | 92% | 99.89% | 100% | 70.06% | 0% | 95.78% | 99.74% | 96.62% | 100% | 99.93% | 100% | 0 |
| 57105 | RS Umum Daerah Sejiran Setason | 5 | 2024 | 06-07-2024 | 91% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 57.03% | 0% | 100% | 100% | 0 |
| 57106 | RS Rafflesia Bengkulu | 5 | 2024 | 06-10-2024 | 78.95% | 81% | 96.36% | 100% | 98.58% | 0.52% | 61.31% | 100% | 90.67% | 93.75% | 100% | 100% | 0 |
| 57107 | RS Umum Santa Elisabeth Batam Kota | 5 | 2024 | 06-10-2024 | 92.45% | 99% | 100% | 100% | 70.48% | 0% | 93.52% | 100% | 99.67% | 84.21% | 100% | 100% | 0 |
| 57108 | RS Umum Arsani | 5 | 2024 | 06-04-2024 | 97.5% | 95% | 100% | 93.88% | 97.8% | 0% | 100% | 98.53% | 99.91% | 98.7% | 100% | 100% | 0 |
| 57109 | RS Artha Bunda | 5 | 2024 | 06-10-2024 | 90% | 100% | 100% | 85% | 89.5% | 3% | 90% | 100% | 100% | 95% | 100% | 100% | 0 |
| 57110 | RS Umum Tria Dipa | 5 | 2024 | 06-10-2024 | 93.8% | 100% | 86.37% | 100% | 94.23% | 3.03% | 81.63% | 100% | 95.42% | 100% | 97.44% | 100% | 0 |
| 57111 | RS Umum Daerah Depati Bahrin | 5 | 2024 | 06-08-2024 | 91.22% | 90% | 99.12% | 100% | 80.06% | 0% | 93.8% | 100% | 100% | 83.21% | 96.3% | 100% | 0 |
| 57112 | RS Umum Daerah Palmatak | 5 | 2024 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 84% | 100% | 90% | 83.33% | 100% | 86.67% | 0 |
| 57113 | RS Ibu dan Anak Griya Medika Batam | 5 | 2024 | 01-01-1970 | 92% | 100% | 100% | 85.71% | 86.14% | 4.65% | 86.14% | 100% | 91.35% | 78.79% | 100% | 100% | 0 |
| 57114 | RS Candimas Medical Center | 5 | 2024 | 06-09-2024 | 93.37% | 99% | 92.76% | 100% | 92.7% | 0.59% | 93.96% | 100% | 99.92% | 52.94% | 97.22% | 0% | 0 |
| 57115 | RS Umum Daerah Sumbersari Bantul | 5 | 2024 | 01-01-1970 | 79% | 81% | 100% | 0% | 93.46% | 0% | 93.33% | 100% | 99.07% | 70.59% | 100% | 0% | 0 |
| 57116 | RS Umum Camatha Sahidya | 5 | 2024 | 01-01-1970 | 93% | 96% | 100% | 90% | 89.22% | 1.22% | 85.19% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 57117 | RS Panti Secanti | 5 | 2024 | 06-10-2024 | 96.5% | 95% | 98.84% | 100% | 94.14% | 0% | 61.61% | 100% | 83.36% | 100% | 100% | 0% | 0 |
| 57118 | RS Orthopedi Siaga Raya | 5 | 2024 | 06-05-2024 | 90.83% | 97% | 100% | % | 87.06% | 1.56% | 75.97% | 100% | 98.47% | 90.91% | 100% | 100% | 0 |
| 57119 | RS Khusus Ibu dan Anak Brawijaya | 5 | 2024 | 06-10-2024 | 90.81% | 100% | 99.73% | 100% | 97.78% | % | 67.79% | 100% | 99.85% | 80% | 100% | 100% | 0 |
| 57120 | RS Maria Regina | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 57121 | RS Umum Medistra | 5 | 2024 | 06-10-2024 | 92% | 100% | 100% | 0% | 86.02% | 14.47% | 45.5% | 94.41% | 95.65% | 100% | 99.82% | 100% | 0 |
| 57122 | RS Azizah | 5 | 2024 | 06-10-2024 | 80% | 83% | 99.95% | 100% | 78.89% | 0% | 87.75% | 100% | 95.93% | 86.54% | 100% | 100% | 0 |
| 57123 | RS Umum Graha Hermine | 5 | 2024 | 06-03-2024 | 90% | 100% | 100% | 95.83% | 89.81% | 0% | 88.46% | 100% | 94.62% | 85.37% | 100% | 90% | 0 |
| 57124 | RS Ibu dan Anak Frisdhy Angel | 5 | 2024 | 06-05-2024 | 91% | 98% | 100% | 0% | 88.37% | 0% | 81.6% | 100% | 96.81% | 96.3% | 100% | 100% | 0 |
| 57125 | RS Medika Insani | 5 | 2024 | 06-05-2024 | 87.59% | 91% | 100% | 100% | 74.55% | 0% | 25.38% | 100% | 89.63% | 100% | 59.43% | 100% | 0 |
| 57126 | RS Bakti Timah Sungailiat | 5 | 2024 | 01-01-1970 | 100% | 100% | 100% | 0% | 81.11% | 0% | 97.09% | 0% | 100% | 100% | 100% | 0% | 0 |
| 57127 | RS Gigi dan Mulut Univ. Prof. Moestopo | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 0% | 94.92% | 0% | 0% | 100% | 100% | 100% | 0% | 0% | 0 |
| 57128 | RS Ibu dan Anak Asih Kota Metro | 5 | 2024 | 06-09-2024 | 92.5% | 98% | 100% | 100% | 89.53% | 0% | 98.21% | 100% | 95.8% | 100% | 100% | 100% | 0 |
| 57129 | RS Gunung Manik | 5 | 2024 | 06-06-2024 | 100% | 100% | 100% | 0% | 89.97% | 0% | 84.21% | 0% | 100% | 100% | 100% | 0% | 0 |
| 57130 | RS Umum Soedarsono Darmosoewito | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 100% | 80% | 0% | 80% | 100% | 98.67% | 100% | 100% | 100% | 0 |
| 57131 | RS Umum Daerah Bandar Negara Husada | 5 | 2024 | 06-10-2024 | 96.68% | 100% | 100% | 0% | 0% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 57132 | RS Umum Prikasih | 5 | 2024 | 06-10-2024 | 90.42% | 100% | 99.73% | 50% | 42.48% | 20.98% | 74.67% | 99.8% | 96.8% | 94.74% | 98.67% | 84.21% | 0 |
| 57133 | RS Umum Daerah Batin Mangunang | 5 | 2024 | 06-10-2024 | 88.5% | 100% | 100% | 0% | 89% | 0% | 85% | 100% | 89.12% | 93.33% | 100% | 100% | 0 |
| 57134 | RS Umum Zahirah | 5 | 2024 | 06-10-2024 | 100% | 100% | 97.34% | 100% | 100% | 2.3% | 66.67% | 100% | 97.87% | 82.35% | 100% | 82.61% | 0 |
| 57135 | RS Pratama Bangka Tengah | 5 | 2024 | 06-06-2024 | 100% | 100% | 100% | 0% | 96.99% | 0% | 100% | 100% | 88.28% | 100% | 100% | 0% | 0 |
| 57136 | RS Bhayangkara Batam Polda Kepri | 5 | 2024 | 06-05-2024 | 89.8% | 100% | 100% | 100% | 93.8% | 2.17% | 100% | 100% | 100% | 82.14% | 100% | 0% | 0 |
| 57137 | RS Umum Penawar Medika | 5 | 2024 | 06-03-2024 | 85% | 91% | 75% | 0% | 80.47% | 0% | 87.5% | 100% | 90.62% | 90.62% | 69.53% | 100% | 0 |
| 57138 | RS Umum Daerah dr. H. Marsidi Judono | 5 | 2024 | 06-10-2024 | 88% | 97% | 99.17% | 0% | 0% | 0% | 99.17% | 80% | 0% | 85% | 90% | 100% | 0 |
| 57139 | RS Khusus Bedah THT Yayasan Yurino | 5 | 2024 | 06-08-2024 | 100% | 100% | 100% | 0% | 83.33% | 100% | 100% | 0% | 96.3% | 100% | 100% | 100% | 0 |
| 57140 | RS Ibu dan Anak Santa Anna | 5 | 2024 | 06-10-2024 | 88.14% | 99% | 100% | 33.33% | 80.59% | 0% | 49.35% | 100% | 71.07% | 73.89% | 100% | 100% | 0 |
| 57141 | RS Jiwa Soeprapto Provinsi Bengkulu | 5 | 2024 | 06-07-2024 | 87.96% | 90% | 100% | 0% | 91.99% | 0% | 87.2% | 0% | 98.59% | 100% | 100% | 0% | 0 |
| 57142 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 5 | 2024 | 06-09-2024 | 96% | 100% | 100% | 90% | 87.44% | 3.33% | 92.02% | 100% | 100% | 85% | 100% | 100% | 0 |
| 57143 | RS Ibu dan Anak Kasih Sayang Ibu | 5 | 2024 | 06-03-2024 | 92.47% | 93% | 100% | 0% | 95.24% | 100% | 100% | 0% | 0% | 100% | 100% | 0% | 0 |
| 57144 | RS Umum Daerah Tarempa | 5 | 2024 | 07-10-2024 | 89% | 88% | 100% | 100% | 100% | 0% | 100% | 100% | 98.68% | 100% | 58.42% | 100% | 0 |
| 57145 | RS Umum Almah | 5 | 2024 | 06-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 81.03% | 0% | 100% | 100% | 100% | 0% | 0 |
| 57146 | RS Ibu dan Anak Puri Betik Hati | 5 | 2024 | 06-10-2024 | 94.86% | 94% | 99.81% | 100% | 75.3% | 0% | 85.08% | 100% | 95.19% | 100% | 100% | 100% | 0 |
| 57147 | RS Umum Handayani | 5 | 2024 | 06-07-2024 | 82.09% | 92% | 96.09% | 100% | 82.03% | 0% | 86.72% | 100% | 98.06% | 76% | 100% | 100% | 0 |
| 57148 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 5 | 2024 | 06-06-2024 | 94.65% | 100% | 100% | 100% | 84.45% | 0.26% | 86.33% | 98.51% | 100% | 67.44% | 100% | 100% | 0 |
| 57149 | RS Santa Elisabeth Sei Lekop | 5 | 2024 | 07-07-2024 | 87.16% | 99% | 100% | 75% | 78.49% | 87.16% | 79.21% | 99.12% | 94.01% | 77.32% | 100% | 95.15% | 0 |
| 57150 | RS Umum Budi Kemuliaan Batam | 5 | 2024 | 06-06-2024 | 98.15% | 100% | 100% | 100% | 98.08% | 0% | 95.5% | 96.43% | 98.06% | 18.6% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.