Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 58001 | RS Umum Daerah Kota Dumai | 5 | 2024 | 06-08-2024 | 79.64% | 89% | 100% | 0% | 13.28% | 3.81% | 98.17% | 100% | 93.28% | 72.22% | 100% | 100% | 0 |
| 58002 | RS Umum Daerah Sungai Lilin | 5 | 2024 | 06-10-2024 | 83% | 85% | 100% | 75% | 71.41% | 0% | 100% | 100% | 91.97% | 88.5% | 100% | 100% | 0 |
| 58003 | RS Umum Daerah Kaur | 5 | 2024 | 06-04-2024 | 89.01% | 91% | 89.93% | 100% | 88.37% | 0% | 92.38% | 92.54% | 89.35% | 87.25% | 92.86% | 100% | 0 |
| 58004 | RS Pertamina Dumai | 5 | 2024 | 06-10-2024 | 96% | 95% | 99.56% | 0% | 80.43% | 0% | 70.42% | 100% | 92.34% | 100% | 100% | 100% | 0 |
| 58005 | RS Umum Daerah Sekayu | 5 | 2024 | 01-01-1970 | 84.41% | 93% | 100% | 0% | 95.53% | 0.59% | 95.27% | 98.61% | 100% | 87.2% | 100% | 100% | 0 |
| 58006 | RS Umum Daerah Muara Beliti | 5 | 2024 | 06-10-2024 | 86% | 100% | 100% | 0% | 92.31% | 0% | 88.89% | 0% | 91.67% | 86.67% | 100% | 0% | 0 |
| 58007 | RS Raudhah | 5 | 2024 | 06-06-2024 | 97.31% | 82% | 100% | 100% | 95.62% | 2.93% | 80% | 100% | 95.44% | 80% | 100% | 100% | 0 |
| 58008 | RS Umum dr. AK. Gani Kota Palembang | 5 | 2024 | 06-05-2024 | 91.48% | 99% | 100% | 100% | 64.28% | 0% | 77.34% | 100% | 99.83% | 100% | 100% | 100% | 0 |
| 58009 | RS Graha Yasmine | 5 | 2024 | 06-10-2024 | 97.5% | 96% | 100% | 100% | 96.67% | 1.33% | 90% | 95% | 95.33% | 88.57% | 100% | 100% | 0 |
| 58010 | RS Umum Daerah Lagita | 5 | 2024 | 06-01-2024 | 71.43% | 85% | 91.67% | 100% | 81.82% | 0% | 100% | 100% | 96.67% | 80% | 100% | 100% | 0 |
| 58011 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 5 | 2024 | 06-10-2024 | 78% | 89% | 100% | 100% | 97.12% | 0% | 100% | 100% | 89.74% | 60% | 100% | 0% | 0 |
| 58012 | RS Umum Daerah Harapan dan Doa | 5 | 2024 | 06-06-2024 | 82.5% | 94% | 96.26% | 100% | 62.52% | 0.68% | 94.69% | 100% | 87.86% | 92.02% | 88.3% | 100% | 0 |
| 58013 | RS Umum Daerah Mayjen H. A. Thalib | 5 | 2024 | 06-10-2024 | 76.65% | 77% | 65.34% | 88.24% | 79.86% | 4.55% | 100% | 100% | 80.05% | 82.69% | 63.82% | 0% | 0 |
| 58014 | RS Tk. IV Lahat | 5 | 2024 | 01-01-1970 | 80% | 84% | 90% | 95% | 95% | 95% | 95% | 95% | 95% | 95% | 95% | 95% | 0 |
| 58015 | RS Umum Pekanbaru Medical Center | 5 | 2024 | 06-10-2024 | 89.5% | 90% | 100% | 83.33% | 70.35% | 4.55% | 64.88% | 100% | 88.83% | 0% | 100% | 100% | 0 |
| 58016 | RS Ibu dan Anak Az-Zahra Palembang | 5 | 2024 | 06-07-2024 | 97.99% | 100% | 100% | 100% | 93.09% | 0% | 82.58% | 100% | 89.6% | 100% | 100% | 100% | 0 |
| 58017 | RS Hermina Palembang | 5 | 2024 | 06-07-2024 | 90% | 100% | 100% | 88.06% | 82.26% | 0.38% | 89.91% | 100% | 96.67% | 83.2% | 100% | 100% | 0 |
| 58018 | RS Umum Daerah Kolonel Abundjani/Bangko | 5 | 2024 | 06-07-2024 | 98.3% | 99% | 99.47% | 0% | 36.59% | 0% | 98.98% | 100% | 97.05% | 0% | 100% | 100% | 0 |
| 58019 | RS Umum Daerah Lahat | 5 | 2024 | 06-08-2024 | 86.13% | 98% | 100% | 100% | 94.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 58020 | RS Umum Trijaya Medical Center | 5 | 2024 | 06-08-2024 | 93% | 100% | 100% | 0% | 91.71% | 6.25% | 81.93% | 100% | 100% | 100% | 100% | 0% | 0 |
| 58021 | RS Umum Pusri Palembang | 5 | 2024 | 06-06-2024 | 88.26% | 100% | 100% | 100% | 81.67% | 0.89% | 89.11% | 100% | 98.99% | 91.67% | 100% | 100% | 0 |
| 58022 | RS Ibu dan Anak Marissa Palembang | 5 | 2024 | 01-01-1970 | 88% | 100% | 100% | 100% | 87.63% | 0% | 100% | 100% | 82.11% | 95.24% | 100% | 100% | 0 |
| 58023 | RS Ibu dan Anak Bunda Noni | 5 | 2024 | 06-08-2024 | 95% | 100% | 100% | 0% | 86.21% | 0% | 87.23% | 0% | 100% | 100% | 100% | 0% | 0 |
| 58024 | RS Ibu dan Anak Zainab | 5 | 2024 | 06-10-2024 | 84.08% | 100% | 100% | 100% | 78.33% | 0% | 88.61% | 100% | 96.6% | 100% | 100% | 100% | 0 |
| 58025 | RS Umum Daerah Kepahiang | 5 | 2024 | 06-08-2024 | 87.25% | 89% | 100% | 85.71% | 83.42% | 0% | 98.99% | 100% | 99.38% | 88.24% | 100% | 100% | 0 |
| 58026 | RS Umum Mahyuzahra | 5 | 2024 | - | 88% | 100% | 100% | % | 100% | % | 87.5% | 100% | 87.5% | 87.5% | 100% | 100% | 0 |
| 58027 | RS Umum Daerah Kabupaten Ogan Ilir | 5 | 2024 | 06-08-2024 | 85.17% | 89% | 88.18% | 100% | 87.5% | 0% | 100% | 97.4% | 100% | 100% | 94.23% | 95.06% | 0 |
| 58028 | RS Umum Awal Bros Panam | 5 | 2024 | 06-10-2024 | 85.37% | 100% | 100% | 100% | 70.09% | 11.28% | 71.27% | 100% | 100% | 97.3% | 100% | 100% | 0 |
| 58029 | RS Umum Daerah Ogan Komering Ulu Timur | 5 | 2024 | 01-01-1970 | 89% | 91% | 100% | 79.45% | 76.52% | 25% | 81.37% | 90.09% | 80.17% | 80.58% | 100% | 100% | 0 |
| 58030 | RS Umum PMI Cabang Aceh Utara | 5 | 2024 | 06-03-2024 | 85% | 90% | 93% | 100% | 100% | 0% | 78% | 100% | 100% | 80% | 100% | 100% | 0 |
| 58031 | RS Bhayangkara M. Hasan Palembang | 5 | 2024 | 06-08-2024 | 93.14% | 91% | 99.51% | 100% | 81.96% | 1.15% | 97.63% | 100% | 99.86% | 94.59% | 98.96% | 100% | 0 |
| 58032 | RS Ibu dan Anak Annisa | 5 | 2024 | 06-05-2024 | 97.5% | 100% | 100% | 100% | 83.64% | 2.7% | 83.17% | 100% | 100% | 84.08% | 100% | 100% | 0 |
| 58033 | RS Khusus Mata Pekanbaru Eye Center | 5 | 2024 | 06-07-2024 | 93.99% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 58034 | Charitas Hospital Belitang | 5 | 2024 | 01-01-1970 | 85.28% | 100% | 100% | 100% | 100% | 0.87% | 95.89% | 100% | 99.95% | 100% | 100% | 100% | 0 |
| 58035 | RS Umum Daerah Lebong | 5 | 2024 | 06-10-2024 | 96.43% | 100% | 100% | 100% | 79.78% | % | 100% | 100% | 98.3% | 100% | 100% | 100% | 0 |
| 58036 | RS Umum Universitas Riau | 5 | 2024 | 06-06-2024 | 88% | 98% | 100% | 0% | 100% | 0% | 97.65% | 100% | 57.94% | 100% | 100% | 100% | 0 |
| 58037 | RS Islam At-Taqwa Gumawang | 5 | 2024 | 06-10-2024 | 85.5% | 88% | 83.64% | 93.94% | 77.7% | 0% | 89.08% | 100% | 92.46% | 0% | 100% | 100% | 0 |
| 58038 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 5 | 2024 | 06-04-2024 | 85.5% | 100% | 100% | 0% | 79.62% | 0% | 88.24% | 100% | 100% | 76.98% | 93.75% | 100% | 0 |
| 58039 | RS Hermina OPI Jakabaring | 5 | 2024 | 06-10-2024 | 89% | 100% | 100% | 90% | 63.33% | 0.82% | 99.14% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 58040 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 5 | 2024 | 06-10-2024 | 87.03% | 100% | 99.86% | 0% | 88.68% | 1.69% | 77.3% | 100% | 97.6% | 82.69% | 99.73% | 100% | 0 |
| 58041 | RS Umum Prima Pekanbaru | 5 | 2024 | 06-08-2024 | 86.72% | 99% | 94.1% | 85.71% | 82.14% | 7.62% | 83.35% | 99.42% | 80.46% | 83.33% | 100% | 100% | 0 |
| 58042 | RS Umum Daerah Pratama Makarti Jaya | 5 | 2024 | 06-07-2024 | 63.87% | 65% | 93.05% | 0% | 40.96% | 0% | 45.83% | 100% | 91.51% | 100% | 100% | 0% | 0 |
| 58043 | RS Umum Daerah Mukomuko | 5 | 2024 | 06-07-2024 | 89.23% | 100% | 100% | 100% | 94.14% | 0% | 85.93% | 78% | 96.91% | 87.42% | 100% | 0% | 0 |
| 58044 | RS Siloam Sriwijaya Palembang | 5 | 2024 | 06-08-2024 | 92.08% | 100% | 100% | 100% | 54.06% | 8.43% | 86.96% | 100% | 99.67% | 83.33% | 100% | 95.65% | 0 |
| 58045 | RS Umum Daerah Sukajadi | 5 | 2024 | 06-07-2024 | 99.06% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 58046 | Aulia Hospital | 5 | 2024 | 06-10-2024 | 89.02% | 81% | 98.97% | 32% | 60.43% | 40.13% | 75.18% | 100% | 100% | 93.91% | 91.34% | 100% | 0 |
| 58047 | RS Khusus Mata SMEC Pekanbaru | 5 | 2024 | 06-02-2024 | 99% | 100% | 100% | 0% | 97.22% | 2% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 58048 | RS Bunda Medika Jakabaring | 5 | 2024 | 06-06-2024 | 88% | 97% | 100% | 90% | 81.92% | 0% | 99.09% | 100% | 92.98% | 90% | 100% | 100% | 0 |
| 58049 | RS Umum Daerah Bengkulu Tengah | 5 | 2024 | 06-10-2024 | 86.85% | 82% | 100% | 100% | 83.98% | 0% | 100% | 100% | 99.83% | 100% | 100% | 0% | 0 |
| 58050 | RS Ibu Anak Budhi Mulia | 5 | 2024 | 06-09-2024 | 92.42% | 100% | 100% | 100% | 77.43% | 100% | 100% | 100% | 100% | 100% | 100% | 83.33% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.