Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 59051 | RS Umum Sari Mutiara Lubuk Pakam | 2 | 2024 | 98.33% | 95% | 96.21% | 90.91% | 78.38% | 1.04% | 82.58% | 51.46% | 97.79% | 91.67% | 100% | 80% | 0 |
| 59052 | RS Umum Prima Inti Medika | 2 | 2024 | 94% | 100% | 100% | 100% | 82.67% | 0% | 22.32% | 100% | 91.36% | 100% | 100% | 0% | 0 |
| 59053 | RS Umum Daerah Kabanjahe | 2 | 2024 | 90% | 100% | 96% | 100% | 90% | 0% | 98% | 100% | 89.5% | 90% | 99% | 0% | 0 |
| 59054 | RS Umum Cut Meutia | 2 | 2024 | 85% | 83% | 100% | 100% | 25% | 100% | 89.84% | 100% | 100% | 27.34% | 100% | 100% | 0 |
| 59055 | RS Umum Bireuen Medical Center | 2 | 2024 | 88.45% | 100% | 100% | 100% | 85.48% | 1.55% | 100% | 100% | 98.4% | 100% | 100% | 100% | 0 |
| 59056 | RS Umum Pabatu | 2 | 2024 | 93.9% | 81% | 23.33% | 100% | 82.5% | 0% | 100% | 100% | 95.78% | 100% | 93.88% | 86.36% | 0 |
| 59057 | RS Umum Daerah Dr. H. Kumpulan Pane | 2 | 2024 | 83.26% | 66% | 100% | 0% | 97.24% | 0% | 97.7% | 86.96% | 98.44% | 78.33% | 100% | 100% | 0 |
| 59058 | RS Umum Daerah Dr. Tengku Mansyur | 2 | 2024 | 83.08% | 82% | 83.87% | 80% | 86.67% | 3.33% | 93.1% | 100% | 92.31% | 90% | 100% | 80% | 0 |
| 59059 | RS Umum Daerah H. Bachtiar Djafar | 2 | 2024 | 86% | 89% | 100% | % | 98.53% | % | 96.3% | 100% | 90.68% | 100% | 100% | 0% | 0 |
| 59060 | RS Umum Mahkota Bidadari | 2 | 2024 | 97% | 100% | 96.34% | 100% | 97.33% | 0% | 98.5% | 100% | 87.86% | 90% | 100% | 100% | 0 |
| 59061 | RS Umum Harapan | 2 | 2024 | 84.42% | 97% | 100% | 85.71% | 27.1% | 0% | 71.99% | 100% | 94.02% | 92.5% | 100% | 100% | 0 |
| 59062 | RSAU Dr. Abdul Malik | 2 | 2024 | 45% | 33% | 100% | 0% | 83.33% | 0% | 0% | 80% | 100% | 0% | 0% | 20% | 0 |
| 59063 | RS Umum Tiara Kasih Sejati | 2 | 2024 | 80% | 80% | 100% | 93.02% | 93.33% | 0% | 87.5% | 86.67% | 100% | 100% | 100% | 0% | 0 |
| 59064 | RS Jiwa Prof. Dr. Muhammad Ildrem | 2 | 2024 | 86.29% | 83% | 100% | 0% | 94.67% | 0% | 99% | 100% | 100% | 100% | 50% | 0% | 0 |
| 59065 | RS Umum Islam Malahayati | 2 | 2024 | 91.12% | 88% | 100% | 96% | 100% | 0% | 58.22% | 100% | 89.22% | 93.46% | 100% | 100% | 0 |
| 59066 | RS Umum Daerah Dr. FL Tobing Sibolga | 2 | 2024 | 96.67% | 96% | 99.42% | 0% | 96.48% | 0% | 100% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 59067 | RS Tiga Bersaudara | 2 | 2024 | 95% | 95% | 97.5% | 95% | 95% | 2.5% | 92.5% | 90% | 89.5% | 89% | 89% | 90% | 0 |
| 59068 | RS Umum Daerah Dr. Pirngadi | 2 | 2024 | 91.28% | 95% | 100% | 0% | 91.03% | 0% | 99.12% | 100% | 98.5% | 100% | 97.92% | 100% | 0 |
| 59069 | RS Umum Stella Maris | 2 | 2024 | 97.5% | 96% | 100% | 0% | 97.3% | 0% | 92.46% | 100% | 99.19% | 100% | 100% | 100% | 0 |
| 59070 | RS Umum Daerah Bangun Purba | 2 | 2024 | 76.98% | 88% | 84.13% | % | 96.15% | % | 89.11% | 98.74% | 84.13% | 75% | 86.38% | 90.91% | 0 |
| 59071 | RS Umum Daerah Kota Pinang | 2 | 2024 | 85% | 85% | 89.92% | 87.88% | 89.02% | 4.92% | 88.94% | 88.89% | 89.04% | 100% | 100% | 100% | 0 |
| 59072 | RS Umum Santa Elisabeth Medan | 2 | 2024 | 90.26% | 96% | 100% | 100% | 33.36% | 32.89% | 77.32% | 100% | 96.82% | 0% | 99.36% | 0% | 0 |
| 59073 | RS Sapta Medika | 2 | 2024 | 99.59% | 87% | 100% | 97.92% | 56.36% | 0% | 86.15% | 100% | 80.94% | 58.82% | 90.03% | 0% | 0 |
| 59074 | RS Umum Daerah Tanjung Pura | 2 | 2024 | 89% | 84% | 100% | 8.33% | 100% | 4.55% | 100% | 85% | 98% | 15% | 100% | 100% | 0 |
| 59075 | RS Umum Delia | 2 | 2024 | 99% | 100% | 100% | 0% | 98.62% | 0% | 100% | 100% | 100% | 85% | 100% | 0% | 0 |
| 59076 | RS Umum Materna | 2 | 2024 | 46% | 100% | 100% | 0% | 100% | 0% | 67.59% | 100% | 0% | 100% | 100% | 0% | 0 |
| 59077 | RS Umum Horas Insani | 2 | 2024 | 83.12% | 100% | 100% | 0% | 41.62% | 8.05% | 85.76% | 100% | 90.07% | 83.33% | 100% | 100% | 0 |
| 59078 | RS Umum Vita Insani | 2 | 2024 | 88.39% | 100% | 99.34% | 79.31% | 43.95% | 0.73% | 81.97% | 100% | 84.91% | 81.67% | 100% | 100% | 0 |
| 59079 | RS Umum Daerah Aek Kanopan | 2 | 2024 | 85.71% | 90% | 86.11% | 91.67% | 85.19% | 4.76% | 91.67% | 87.5% | 91.23% | 88.89% | 75% | 75% | 0 |
| 59080 | RS Umum Mitra Medika Premiere | 2 | 2024 | 100% | 94% | 95.59% | 0% | 83.71% | 20.45% | 82.44% | 100% | 99.97% | 85.71% | 100% | 100% | 0 |
| 59081 | RS Umum Wahyu | 2 | 2024 | 87.5% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 59082 | RS Umum Wampu Norita | 2 | 2024 | 96.08% | 100% | 100% | 100% | 66.67% | 0% | 38.46% | 100% | 93.98% | 100% | 96.15% | 0% | 0 |
| 59083 | RS Metta Medika II | 2 | 2024 | 94.38% | 100% | 100% | 91.07% | 97.16% | 92.59% | 96.52% | 100% | 100% | 93.29% | 100% | 97.06% | 0 |
| 59084 | RS Umum Full Bethesda | 2 | 2024 | 93% | 92% | 100% | 100% | 90.67% | 0% | 93.6% | 100% | 100% | 95% | 100% | 100% | 0 |
| 59085 | RS Umum Pertamina Pangkalan Brandan | 2 | 2024 | 100% | 100% | 100% | 100% | 34.26% | 0% | 91.11% | 95.81% | 99.1% | 100% | 100% | 0% | 0 |
| 59086 | RS Grandmed | 2 | 2024 | 98% | 98% | 97.98% | 85.71% | 92.72% | 3.36% | 95.97% | 93.99% | 100% | 86.02% | 96.17% | 83.33% | 0 |
| 59087 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 2 | 2024 | 87.31% | 97% | 100% | 0% | 74.46% | 4.41% | 47.48% | 100% | 99.86% | 0% | 97.8% | 100% | 0 |
| 59088 | RS AL Dr. Komang Makes Belawan | 2 | 2024 | 100% | 100% | 100% | 100% | 91.18% | 0% | 100% | 100% | 99.9% | 99.77% | 100% | 0% | 0 |
| 59089 | RS Umum Metta Medika | 2 | 2024 | 97.51% | 100% | 100% | 87.5% | 90.91% | 1.56% | 91.71% | 100% | 92.24% | 84.74% | 100% | 87.88% | 0 |
| 59090 | RS Umum Murni Teguh Methodist Susanna Wesley | 2 | 2024 | 85.26% | 99% | 99.68% | 100% | 75.92% | 4.41% | 65.07% | 100% | 100% | 70.93% | 91.94% | 100% | 0 |
| 59091 | RS Umum Putri Bidadari | 2 | 2024 | 96.13% | 100% | 100% | 88.46% | 76.52% | 4.35% | 92.73% | 100% | 97.94% | 94.59% | 100% | 100% | 0 |
| 59092 | RS Efarina Etaham Pematang Siantar | 2 | 2024 | 99% | 95% | 95% | 57.14% | 95% | 1.05% | 100% | 100% | 100% | 85% | 90% | 100% | 0 |
| 59093 | RS Umum PTP II Tg Selamat | 2 | 2024 | 95% | 100% | 100% | 0% | 93.33% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59094 | RS Umum Methodist | 2 | 2024 | 99% | 99% | 100% | 100% | 87.72% | 0% | 100% | 93.33% | 100% | 16.67% | 100% | 100% | 0 |
| 59095 | RS Umum Daerah Perdagangan | 2 | 2024 | 98.92% | 100% | 100% | 100% | 44.19% | 0% | 92.12% | 100% | 96.73% | 79.76% | 100% | 100% | 0 |
| 59096 | RS Khusus Bedah Accuplast | 2 | 2024 | 99% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 59097 | RS Umum Sundari | 2 | 2024 | 100% | 10% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 59098 | RS Umum Permata Madina Sibuhuan | 2 | 2024 | 90% | 88% | 90% | 0% | 75.68% | 0% | 85% | 100% | 100% | 74.29% | 100% | 100% | 0 |
| 59099 | RS Umum Delima Medan | 2 | 2024 | 94.43% | 98% | 97.96% | 100% | 88.64% | 3.45% | 75.56% | 100% | 97.37% | 77.55% | 100% | 100% | 0 |
| 59100 | RS Bhayangkara Tk.III Kota Tebing Tinggi | 2 | 2024 | 95.5% | 96% | 100% | 85.71% | 97.72% | 0% | 93.55% | 100% | 77.42% | 89.37% | 100% | 80% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
