Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 59151 | RS Umum Daerah Menggala Tulang Bawang | 2 | 2024 | 91% | 83% | 100% | 0% | 83.87% | 0% | 92.61% | 100% | 0% | 0% | 0% | 0% | 0 |
| 59152 | RS Umum Daerah Drs. H. Abu Hanifah | 2 | 2024 | 73.5% | 84% | 100% | 100% | 93% | 100% | 100% | 100% | 100% | 85% | 100% | 100% | 0 |
| 59153 | RS Umum Arsani | 2 | 2024 | 97.5% | 95% | 100% | 95.83% | 98.45% | 0% | 100% | 94.44% | 99.88% | 98.54% | 100% | 100% | 0 |
| 59154 | RS Khusus Mata Permana Sari | 2 | 2024 | 94.08% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 0% | 100% | 0 |
| 59155 | RS Umum Daerah Sumbersari Bantul | 2 | 2024 | 66% | 79% | 100% | 0% | 89.19% | 0% | 100% | 100% | 99.63% | 100% | 100% | 0% | 0 |
| 59156 | RS Natar Medika | 2 | 2024 | 90.51% | 100% | 100% | 90.91% | 90.15% | 0% | 92% | 100% | 99.47% | 85.71% | 100% | 100% | 0 |
| 59157 | RS Umum Daerah Sejiran Setason | 2 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 59158 | RS Umum Daerah May Jen HM Ryacudu | 2 | 2024 | 83.81% | 100% | 100% | 100% | 90.79% | 0% | 100% | 100% | 100% | 96.55% | 100% | 100% | 0 |
| 59159 | RS Ibu dan Anak Puri Betik Hati | 2 | 2024 | 95.86% | 96% | 99.84% | 100% | 64.23% | 0% | 91.99% | 100% | 95.11% | 100% | 100% | 100% | 0 |
| 59160 | RS Umum Permata Hati Metro | 2 | 2024 | 86.5% | 87% | 95.8% | 100% | 80.97% | 4.24% | 100% | 100% | 100% | 100% | 97.2% | 100% | 0 |
| 59161 | RS Umum Daerah Zainal Abidin Pagar Alam | 2 | 2024 | 91.05% | 100% | 100% | 100% | 87.14% | 0% | 100% | 100% | 90.04% | 100% | 100% | 100% | 0 |
| 59162 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 2 | 2024 | 100% | 100% | 100% | 0% | 100% | 0% | 68% | 100% | 99.53% | 100% | 100% | 0% | 0 |
| 59163 | RS Gunung Manik | 2 | 2024 | 100% | 100% | 100% | 0% | 89.66% | 0% | 92.11% | 100% | 100% | 80% | 100% | 0% | 0 |
| 59164 | RS Ibu dan Anak Mutiara Putri | 2 | 2024 | 94.52% | 96% | 100% | 87.5% | 98.43% | 0% | 84.62% | 0% | 88% | 93.75% | 100% | 0% | 0 |
| 59165 | RS Umum Daerah Depati Bahrin | 2 | 2024 | 91.4% | 90% | 97.94% | 100% | 82.9% | 0% | 91.87% | 100% | 100% | 83.39% | 97.79% | 100% | 0 |
| 59166 | RS Umum Daerah Bandar Negara Husada | 2 | 2024 | 59% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 95.56% | 0% | 0% | 0% | 0 |
| 59167 | RS Umum Asy-Syifa Medika | 2 | 2024 | 99.49% | 100% | 100% | 100% | 100% | 100% | 69.8% | 100% | 92.44% | 100% | 0% | 0% | 0 |
| 59168 | RS Umum Bakti Timah Muntok | 2 | 2024 | 100% | 100% | 100% | 0% | 100% | 18.75% | 55.48% | 100% | 81.16% | 80% | 100% | 0% | 0 |
| 59169 | RS Umum Handayani | 2 | 2024 | 80.5% | 90% | 99.22% | 100% | 83.59% | 0% | 90.62% | 100% | 97.93% | 83.33% | 100% | 100% | 0 |
| 59170 | RS Ibu dan Anak Harapan Bunda | 2 | 2024 | 93% | 100% | 100% | 100% | 97.19% | 0% | 98.72% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59171 | RS Umum Bumi Waras | 2 | 2024 | 82.5% | 99% | 100% | 42.86% | 82.61% | 6.93% | 76.16% | 100% | 88.14% | 78.95% | 93% | 100% | 0 |
| 59172 | RS Umum Haji Kamino | 2 | 2024 | 90.71% | 100% | 100% | 100% | 87.5% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59173 | RS Umum Daerah Kab. Bangka Selatan | 2 | 2024 | 92.5% | 93% | 92% | 100% | 82.18% | 0% | 92% | 100% | 90.06% | 85.71% | 100% | 100% | 0 |
| 59174 | RS Ibu dan Anak Santa Anna | 2 | 2024 | 75.95% | 98% | 100% | 0% | 100% | 0% | 51.22% | 100% | 75.19% | 82.35% | 100% | 100% | 0 |
| 59175 | RS Umum Mutiara Bunda | 2 | 2024 | 100% | 100% | 99.62% | 100% | 100% | 0.43% | 93.75% | 100% | 100% | 96.3% | 100% | 100% | 0 |
| 59176 | RS Umum Wisma Rini Pringsewu | 2 | 2024 | 78.25% | 88% | 88.75% | 33.33% | 95.4% | 0% | 73.87% | 100% | 91.25% | 47.83% | 89.29% | 100% | 0 |
| 59177 | RS Umum Islam Asy-Syifaa Bandar Jaya | 2 | 2024 | 86.88% | 89% | 95.08% | 100% | 80.35% | 13.33% | 25.45% | 81.25% | 89.32% | 85% | 100% | 100% | 0 |
| 59178 | RS Umum Advent Bandar Lampung | 2 | 2024 | 87.57% | 100% | 100% | 100% | 98.5% | 7.76% | 65.25% | 87.18% | 91.67% | 76.98% | 100% | 100% | 0 |
| 59179 | RS Ibu dan Anak Mawar | 2 | 2024 | 81% | 100% | 100% | 81.25% | 83.33% | 5% | 85.94% | 100% | 82.89% | 87.5% | 100% | 100% | 0 |
| 59180 | RS Pratama Bangka Tengah | 2 | 2024 | 97.99% | 100% | 100% | 0% | 96.44% | 0% | 100% | 100% | 89.85% | 100% | 100% | 0% | 0 |
| 59181 | RS Ibu Anak Puti Bungsu | 2 | 2024 | 96.02% | 96% | 83.12% | 100% | 95.61% | 0% | 92.4% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59182 | RS Ibu dan Anak Mutiara Hati | 2 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 94% | 100% | 100% | 60% | 100% | 90% | 0 |
| 59183 | RS Bakti Timah Sungailiat | 2 | 2024 | 100% | 100% | 100% | 0% | 80.57% | 0% | 96.34% | 0% | 100% | 100% | 100% | 100% | 0 |
| 59184 | RS Ibu dan Anak Asih Kota Metro | 2 | 2024 | 90.5% | 97% | 100% | 100% | 89.53% | 0% | 100% | 100% | 98.86% | 100% | 96.67% | 100% | 0 |
| 59185 | RS Bhayangkara Polda Lampung | 2 | 2024 | 100% | 100% | 100% | 100% | 100% | 0% | 66.67% | 100% | 97.06% | 93.33% | 96.67% | 100% | 0 |
| 59186 | RS Umum Imanuel Way Halim | 2 | 2024 | 86.63% | 96% | 99.52% | 0% | 70.61% | 12.33% | 69.13% | 100% | 92.61% | 93.2% | 96.01% | 100% | 0 |
| 59187 | RS Ibu dan Anak Ibunda | 2 | 2024 | 100% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 59188 | RS Siloam Bangka | 2 | 2024 | 92.66% | 98% | 98.13% | 0% | 50% | 2.13% | 79.49% | 100% | 100% | 59.09% | 100% | 97.37% | 0 |
| 59189 | RS Umum Daerah KH. Muhammad Thohir KRUI | 2 | 2024 | 98.5% | 100% | 100% | % | 78.39% | % | 100% | 100% | 92.75% | 100% | 100% | 100% | 0 |
| 59190 | RS Utama | 2 | 2024 | 96.41% | 91% | 84.51% | 100% | 95.24% | 0% | 100% | 100% | 0% | 95.24% | 100% | 100% | 0 |
| 59191 | RS Kalbu Intan Medika | 2 | 2024 | 90% | 90% | 100% | 0% | 100% | 1.54% | 53.12% | 100% | 98.97% | 100% | 100% | 100% | 0 |
| 59192 | RS Azizah | 2 | 2024 | 80.89% | 86% | 100% | 100% | 72.98% | 0% | 86.84% | 100% | 97.35% | 91.67% | 100% | 100% | 0 |
| 59193 | RS Umum Daerah Sukadana | 2 | 2024 | 88.11% | 100% | 100% | 0% | 73.54% | 0% | 100% | 100% | 97.32% | 94.59% | 100% | 100% | 0 |
| 59194 | RS Umum HI. Muhammad Yusuf | 2 | 2024 | 98% | 100% | 100% | 0% | 91.67% | 0% | 92.31% | 0% | 95% | 100% | 100% | 0% | 0 |
| 59195 | RS Maria Regina | 2 | 2024 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59196 | RS Keluarga Husada Batam | 2 | 2024 | 81.5% | 61% | 100% | 100% | 92.73% | 100% | 100% | 100% | 86% | 76.92% | 100% | 100% | 0 |
| 59197 | RS Ibu dan Anak Kasih Sayang Ibu | 2 | 2024 | 90.91% | 92% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0 |
| 59198 | RS Santa Elisabeth Sei Lekop | 2 | 2024 | 86.63% | 99% | 100% | 75% | 78.21% | 4.76% | 79.21% | 98.68% | 88.02% | 77.32% | 100% | 94.12% | 0 |
| 59199 | RS Umum Tria Dipa | 2 | 2024 | 94.03% | 99% | 85.21% | 66.67% | 94.23% | 100% | 71.43% | 100% | 96.73% | 100% | 98.53% | 100% | 0 |
| 59200 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 2 | 2024 | 95% | 100% | 100% | 93.33% | 85.52% | 3.33% | 96.72% | 100% | 100% | 85% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.