Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 59351 | RS Umum Daerah Pandega Pangandaran | 2 | 2024 | 96% | 97% | 93.96% | 89.33% | 82.03% | 0% | 96.88% | 97.18% | 94.53% | 69.23% | 100% | 100% | 0 |
| 59352 | RS Umum Hermina Grand Wisata | 2 | 2024 | 90.58% | 100% | 100% | 100% | 82.5% | 0.54% | 80.67% | 100% | 99.38% | 83.33% | 100% | 100% | 0 |
| 59353 | RS Umum Fikri Medika | 2 | 2024 | 99.29% | 99% | 99.57% | 0% | 97.8% | 0% | 62.8% | 100% | 87.67% | 0% | 99.85% | 100% | 0 |
| 59354 | RS Umum Kartika Kasih | 2 | 2024 | 83.5% | 100% | 95% | 93.75% | 75.24% | 28.87% | 65% | 100% | 99.68% | 66.67% | 79% | 100% | 0 |
| 59355 | RS Umum Bungsu | 2 | 2024 | 87.5% | 95% | 100% | 100% | 84.31% | 0% | 97.37% | 100% | 99.44% | 100% | 100% | 100% | 0 |
| 59356 | RS Umum Assyifa Sukabumi | 2 | 2024 | 94.5% | 100% | 99.25% | 100% | 85.67% | 1.85% | 61.94% | 100% | 99.65% | 88.33% | 98.83% | 93.75% | 0 |
| 59357 | RS Ibu dan Anak Cahaya Bunda | 2 | 2024 | 94.94% | 100% | 100% | 100% | 89.69% | 2.38% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 59358 | RS Umum Permata Cibubur | 2 | 2024 | 95.38% | 100% | 99.5% | 100% | 77.7% | 11.11% | 99.56% | 100% | 99.23% | 88.3% | 100% | 100% | 0 |
| 59359 | RS Umum Lira Medika | 2 | 2024 | 97.22% | 100% | 100% | 100% | 87.04% | 0.25% | 85.95% | 100% | 97.18% | 99.01% | 100% | 100% | 0 |
| 59360 | RS Umum Karya Medika Bantar Gebang | 2 | 2024 | 97.5% | 100% | 97.6% | 100% | 100% | 0% | 94.34% | 100% | 90.91% | 66.67% | 100% | 100% | 0 |
| 59361 | RS Umum Medirossa Cikarang | 2 | 2024 | 97.89% | 93% | 100% | 0% | 31.65% | 0% | 81.36% | 100% | 77.18% | 100% | 100% | 100% | 0 |
| 59362 | RS Khusus Paru Kabupaten Karawang | 2 | 2024 | 95% | 100% | 100% | 0% | 91.67% | 0% | 100% | 100% | 99.74% | 100% | 100% | 100% | 0 |
| 59363 | RS Umum Pindad | 2 | 2024 | 86.22% | 100% | 100% | 100% | 49.69% | 0.63% | 79.27% | 100% | 98.82% | 100% | 100% | 100% | 0 |
| 59364 | RS Jantung Hasna Medika | 2 | 2024 | 87.63% | 92% | 100% | % | 20.13% | 0.5% | 81.09% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 59365 | RS Umum Rosela | 2 | 2024 | 94% | 67% | 82% | 100% | 66.67% | 0% | 75.76% | 100% | 100% | 65.22% | 100% | 100% | 0 |
| 59366 | RS Mekar Sari | 2 | 2024 | 97.11% | 98% | 96.72% | 100% | 86.76% | 0% | 97.87% | 100% | 86.29% | 86.13% | 100% | 100% | 0 |
| 59367 | RS San Medical Center | 2 | 2024 | 95% | 93% | 96% | 100% | 66.67% | 0% | 83.93% | 98.33% | 99.99% | 100% | 100% | 100% | 0 |
| 59368 | RS Umum Sentra Medika | 2 | 2024 | 85.21% | 83% | 87.78% | 100% | 72.73% | 1.92% | 77.6% | 100% | 99.36% | 90.71% | 89.61% | 100% | 0 |
| 59369 | RS Umum Pusat Dr. Hasan Sadikin | 2 | 2024 | 95.31% | 100% | 100% | 88.89% | 90.27% | 2.12% | 90.17% | 100% | 99.25% | 99.53% | 99.66% | 100% | 0 |
| 59370 | RS Umum Helsa | 2 | 2024 | 83.81% | 97% | 98.14% | 100% | 90.29% | 100% | 96.12% | 100% | 98.76% | 71.43% | 77.98% | 100% | 0 |
| 59371 | RS Karunia Kasih | 2 | 2024 | 89.21% | 90% | 100% | 100% | 81.25% | 0% | 88.89% | 100% | 98.97% | 66.67% | 100% | 91.67% | 0 |
| 59372 | RS Umum Rawa Lumbu | 2 | 2024 | 92% | 98% | 100% | 100% | 67.38% | 2.5% | 70.21% | 85.71% | 84.57% | 70.59% | 100% | 75% | 0 |
| 59373 | RS Umum Mitra Family | 2 | 2024 | 98.8% | 100% | 100% | 100% | 95.5% | 0% | 100% | 100% | 100% | 89.4% | 100% | 100% | 0 |
| 59374 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 2 | 2024 | 84.02% | 97% | 100% | 0% | 73.93% | 0% | 93.72% | 100% | 90% | 100% | 100% | 100% | 0 |
| 59375 | RS Umum Hosana Medica | 2 | 2024 | 100% | 100% | 100% | 100% | 97.5% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 59376 | RS Umum Immanuel Bandung | 2 | 2024 | 91.27% | 99% | 100% | % | 96.19% | 0.8% | 71.08% | 100% | 89.42% | 0% | 100% | 100% | 0 |
| 59377 | RS Umum Juwita | 2 | 2024 | 98.54% | 97% | 99.93% | 100% | 100% | 2.02% | 66.31% | 100% | 94.94% | 18.75% | 100% | 100% | 0 |
| 59378 | RS Umum Daerah Kab.Bekasi | 2 | 2024 | 79.87% | 99% | 93.67% | 100% | 51.83% | 4.82% | 73.18% | 99.43% | 81.63% | 100% | 97.36% | 100% | 0 |
| 59379 | RS Umum Puri Asih | 2 | 2024 | 100% | 99% | 99.08% | 100% | 96.49% | 0% | 84.62% | 89.37% | 86.58% | 88.89% | 97.4% | 100% | 0 |
| 59380 | RS Umum Annisa | 2 | 2024 | 86.72% | 100% | 100% | 100% | 54.46% | 0.89% | 59.77% | 100% | 90.37% | 88.41% | 100% | 100% | 0 |
| 59381 | RS Umum Santo Yusup | 2 | 2024 | 77.46% | 76% | 94.61% | 0% | 87% | 0% | 84.91% | 100% | 99.39% | 78.95% | 99.02% | 0% | 0 |
| 59382 | RS Umum As-Shofwan | 2 | 2024 | 62.07% | 76% | 58.18% | % | 33.22% | 2.5% | 59.21% | 100% | 23.5% | 78.85% | 41.96% | 26.67% | 0 |
| 59383 | RS Umum Muhammadiyah | 2 | 2024 | 85.85% | 93% | 96.97% | 100% | 52% | 3.33% | 61.12% | 77.78% | 93.78% | 90.91% | 91.67% | 100% | 0 |
| 59384 | RS Umum Daerah Al-Mulk | 2 | 2024 | 63.67% | 100% | 100% | 100% | 83% | 0% | 84.4% | 100% | 65.83% | 90% | 99.65% | 100% | 0 |
| 59385 | RS Amanda Cikarang Selatan | 2 | 2024 | 86.08% | 100% | 98.39% | 100% | 3.59% | 0% | 100% | 100% | 99.98% | 50% | 100% | 73% | 0 |
| 59386 | RSAU dr. M. Salamun | 2 | 2024 | 83.06% | 93% | 100% | 100% | 91.08% | 0% | 82.1% | 95.52% | 91.08% | 91.67% | 100% | 100% | 0 |
| 59387 | RS Primaya Karawang | 2 | 2024 | 86.43% | 94% | 100% | 100% | 98.49% | 3.55% | 95.9% | 99.62% | 97.6% | 85.71% | 100% | 100% | 0 |
| 59388 | RS Umum Amanda Mitra Keluarga | 2 | 2024 | 98.13% | 95% | 100% | 100% | 90.39% | 0% | 99.67% | 100% | 100% | 75% | 98.93% | 86.67% | 0 |
| 59389 | RS Umum Dokter Adam Talib | 2 | 2024 | 100% | 100% | 100% | 0% | 90.83% | 0% | 92.31% | 0% | 100% | 100% | 100% | 0% | 0 |
| 59390 | RS Umum Citra Sari Husada | 2 | 2024 | 82.6% | 85% | 100% | 92.31% | 87.5% | 1.58% | 84.19% | 100% | 100% | 80.34% | 100% | 100% | 0 |
| 59391 | RS Umum Advent Bandung | 2 | 2024 | 81.41% | 90% | 97.62% | 0% | 81.99% | 0.35% | 66.62% | 99.31% | 94.58% | 0% | 96.98% | 100% | 0 |
| 59392 | RS Umum Medimas | 2 | 2024 | 94.89% | 97% | 100% | 33.33% | 100% | 39.07% | 24.95% | 100% | 87.22% | 100% | 100% | 100% | 0 |
| 59393 | RS Umum Bhayangkara Setukpa Lemdikpol | 2 | 2024 | 95% | 99% | 100% | 100% | 88.23% | 2.27% | 80% | 100% | 91.3% | 80% | 100% | 86.67% | 0 |
| 59394 | RS Helsa | 2 | 2024 | 92% | 100% | 85.71% | 97.78% | 70% | 2.35% | 85.71% | 85.71% | 100% | 62% | 100% | 86.67% | 0 |
| 59395 | RS Hermina Karawang | 2 | 2024 | 98.57% | 100% | 100% | 96.77% | 82.09% | 2.34% | 76.35% | 100% | 97.1% | 75% | 97% | 100% | 0 |
| 59396 | RS Umum Mitra Keluarga Bekasi Timur | 2 | 2024 | 97.27% | 100% | 100% | 100% | 91.82% | 1.54% | 90.13% | 100% | 85.35% | 100% | 100% | 100% | 0 |
| 59397 | RS Umum Hermina Galaxy | 2 | 2024 | 91.2% | 100% | 100% | 100% | 82.86% | 0.3% | 80.85% | 100% | 100% | 87.8% | 100% | 100% | 0 |
| 59398 | RS Umum Daerah R. Syamsudin, SH | 2 | 2024 | 85.44% | 98% | 100% | 100% | 77.12% | 3.11% | 98.94% | 100% | 87.62% | 86.57% | 100% | 100% | 0 |
| 59399 | RS Ibu dan Anak Limijati | 2 | 2024 | 85.98% | 100% | 100% | 0% | 94.53% | 0.53% | 99.67% | 100% | 98.48% | 92% | 100% | 100% | 0 |
| 59400 | RS Ibu dan Anak Dr. Djoko Pramono | 2 | 2024 | 98.5% | 97% | 100% | 100% | 93.88% | 6.25% | 95.12% | 100% | 98.5% | 100% | 97% | 93.75% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.